“Appreciate the staff here, my mobile orders are always ready when I arrive. My coffee and refreshers always taste right. If not, the staff allow me to add more milk, cinnamon, or inclusions if necessary. Love the atmosphere, it's perfect for work breaks, doing work, and spending time with family or friends.“
“Whenever Im schedule to work I usually stop to get my coffee before I get to the hospital they are very quick to make the coffee and they always make my shift so nice with their cute quotes on my coffee cups 🙏🏻 keep up the amazing job ♥️“
“Whoever the cashier was at 4:12pm, that guy was awesome! And whoever made my coffee at the same time, did it better than anyone had ever done it! Best experience I’ve had at this location, outside of running into Jessica when she was there.“
“I had one of the best customer service experiences ever thanks to a barista named Shona at my local Starbucks. From the moment I walked in, she greeted me with a genuine smile and such warm energy that it completely brightened my day.
Shona was not only friendly and attentive, but incredibly knowledgeable about the menu. I was unsure of what to order, and she offered the perfect recommendation based on my preferences—something I never would have tried on my own, and it ended up being delicious!
What really stood out was how she treated every customer like a regular, making people laugh, remembering names and favorite drinks, and managing the rush with grace and ease. You can tell she genuinely cares about the people she serves.
Starbucks is lucky to have someone like Shona on their team—she turns a coffee run into a memorable, feel-good moment. Can’t wait to come back and see her again!“
“I’ve been to so many Starbucks but the staff and Manager on duty made me feel so welcomed and appreciated I had to leave a review. Don’t think I’ve had a better coffee experience overall. Coleton keep doing what your doing with that team of yours!“
“I took my kids by here for some hot chocolate this past Sunday when we went to see Santa at the Plaza and it was a wonderful experience. The young lady at the register was super sweet and friendly, the barista made our drink the perfect temperature for my children to enjoy! They loved their drink and it just made it a better experience for us with how kind they were. I also loved their pride flag, it really shows what kind of people run that location and that they stand up for everyone no matter the backlash they may receive from others. We will definitely be back. ❤️“
“This Starbucks is full of kind, helpful employees like Stratton and Mocha. Mocha made my iced brown sugar oatmilk shaken espresso and lined the cup with caramel just like I asked. The drink came out perfect. Stratton was able to help me pick an item for a promotion on the app to earn stars. I have always received excellent service here, even when I've come in for just one item. Highly recommend this location, 10/10!!“
“This Starbucks location is my go-to spot for business meetings! The staff is always friendly and welcoming, creating a comfortable atmosphere. The space is clean and spacious, providing the perfect environment for productive conversations. Highly recommend for anyone looking for a reliable and pleasant meeting place“
“Can I just say that I absolutely ADORE this location? Many of the baristas know me by name and those that don’t still recognize me and are so friendly. I love the little notes they leave for me on my drinks and food, especially when it’s specific to me. It makes my day. You guys ROCK!“
“This my absolute favorite Starbucks. I don't know if they have less turnover than the typical Starbucks or what but it's always seems like the same incredibly sweet, knowledgeable, and efficient baristas working everytime I stop by. Everyone at this location deserves a raise.“
“Every time I come here they treat me with respect and get my order to me as soon as possible. This morning they had almost 50 orders at 1 time and they where doing everything they could to knock them out with courtesy and respect for everyone inside. Thank you! I'm impressed! Keep up the great work..... PS. They do need to give y'all a bonus and an extra blonde machine or 2( it seems like an issue at this point. ) Y'all can only go as fast as your machines 😃😉 Stay Blessed Ladies and Gentlemen. Thank you again!“
“Very friendly and nice! I went to get a medicine ball but they were out of the Jade Citrus Tea and used Mint Majesty instead and it was a different twist that I enjoyed and normally I’ll get thrown off by the employee and they’ll just suggest another option or just to come back when they have what I want but instead here, they gave me another option and I really appreciated that. I also got peach juice instead of peach tea and I am in love with my new drink! Thank you Rebecca and Morgan!“
“Best Starbucks around! I'm always shocked at how fast these guys knock out orders, especially in the mornings when everyone's trying to get to work. To top it off I've never experienced anything but professional, kind faces across the counter which keeps me coming back 💛💛💛 Keep up the great work 8th & Rosedale!“
“Not all Starbucks are created equal, but this one is the shining star of them all! It's always quick, always friendly, and they've never got my order wrong. It's like a boost of serotonin when I walk in or drive thru. Big plus: they donated items to a local daycare for a project- seriously superstar quality!“
“I have been here five days in a row, and I have received the best service each time. The baristas are kind and not so hyped up in the morning that it is alarming, like some locations. The coffee is perfectly made, too. My sweet Parker thanks you for the pip cups!“
“One of the few Starbucks in the area that still accepts mobile orders. Also got my order correct which other Starbucks that are still accepting mobile orders seem to struggle with. Although a little bit further from where I am typically I would return again for the convenience of mobile order and correctness of my coffee.“
“Almond croissant is very delicious, Matcha lattle is not very strong in matcha, a bit bland. But the coffee is very fragrant, beautiful space. Worth going. Go at afternoon on a weekday to avoid queuing but it was still crowded, there are tables to sit at.“
“This Starbucks location is bright, clean, and well-kept with a peaceful atmosphere. Service was efficient and friendly, and my drink was made exactly to order. A reliable stop whether you’re working, catching up with someone, or just in need of a caffeine fix.“
“Fantastic customer service and every employee I’ve interacted with is so kind. I’ve been going to this location for quite a while and the team is a super great example as to why Starbucks should support their employees with more accessible benefits and support.“
“Myra and Jessica are fantastic! The entire staff is kind and welcoming to everyone. Even with a busy drive-thru and a full lobby, they work incredibly fast and keep things moving. The place is always clean, and my experience here is consistently great every time I visit.“
“I always get the same drink every time I come to Starbucks but the was they made it in the was it crazy. It definitely taste better and first time I’ve ever been how to actually spell my name. Honestly I’d go out of my way to come specifically to this one. ❤️“
“the new girl jaden is an absolute ray of sunshine! she has such a great smile and great attitude she makes drinks fast and honestly the best i usually order a double shot of blonde and hers are always the smoothest, her conversation is great and im always glad to see her face behind the counter“
“Walked into Starbucks today great service and all the only thing that caught my attention was the black lady with the red hair giving out free Starbucks drinks to her friends and walking out while she left the other lady in there to deal with all customers alone smh . Yall need better teamwork .“
“Grubhub delivered from this location and would not correct the mistake today Sunday Nov 9th.
Later after work about 4:15,
I drove to the Starbucks and the manager listened intently,
and gave me the correct order.
This Starbucks manager is extremely professional. Handled my Concerns with the BEST customer service
I have ever experienced anywhere!
Grubhub was horrible.“
“New to the area (manage a new restaurant down the street) and this is honestly one of the best locations I’ve been to in a while. The team here seems to really enjoy their jobs and is very good with the guests. Special shoutout the Robert for remembering my name after my first visit. Great job y’all!“
“Went through the driveway yesterday to order a small coffee and get our old dog a very large pup cup. He is very old and we told them this through the drive through. They were so kind and gave us an extra large pup cup for our old man. We are super grateful that you made one of his last moments so special. Thank you so much to the people that were working yesterday afternoon/evening.“
“They have gotten so much better recently. In the past o would have avoided this location like the plague with how long it would take to go through the drive through. Now though, they are so much better. I feel confident I can stop on my way to work and won't get trapped in line for ages. Great job on the improvements, keep it up. We appreciate you!“
“I had a refresher drink, so I am unsure of the food, but the refresher was great. The gentleman working the counter were polite, made sure that everyone was happy with their order. When it was time to close, they politely told us they were closing in a few minutes, and even though there was a small time limit, it didn't feel like we were being rushed out of the building. The Starbucks we went to off of University is one of the best locations.“
“My husband and I LOVE Starbucks!! Great location and service. We typically go inside to order and it's super fast, almost never a wait time. The staff is very professional while making me feel like we're best friends at the same time! We don't typically order food items but the coffee is PERFECTION!!! They also have an amazing selection of products to buy, especially around the holidays and the discounts are even better towards the end of the year. I highly recommend this location, not once have I ever had an unpleasant experience here!“
“I have been going here ever since I met Maxx one of the employees. I described to her I wanted a custom drink but wasn’t sure what to put in it and so she made something for me based on the things I told her I like in my coffee. It was so amazing! I go at least 3-4 times a week. She is super nice and patient.“
“First of all, everyone is great there! Today Rita made a small gesture that means more in the customer service world than she might think. I sometimes order a venti ice water when I am in the lobby. This is not an option to order on the app. Today Rita, had a venti iced water waiting by my order without question. It shows that they pay attention to their customers and that is the most amazing thing especially when some people come here to start there day. Rita made my day today. Thank you for your amazing service. To all the AM staff, you guys are all amazing!“
“I work from home and often travel to different coffee shops for meetings. Of all coffee shops I have ventured out to in DFW, by far, this Starbucks location has been the most welcoming and friendly staff I have come across. Immediately as I walked in Wayne greeted me and was working hard on the cleanliness of the inside AND outside of the store. All baristas individually welcomed me and asked how my day was going. I was shocked at how genuine they were. My order was made to perfection and rather quickly. The atmosphere is the perfect set up for casual studying or having meetings. Perfect ambiance all around!“
“The whole staff is SO nice and friendly! They always give me the best recommendations and have such good energy. Jacob always makes sure to greet me with the biggest smile and Devynn draws the cutest things on my cups. Bria recognizes me every time I go in and gives me the best recommendations. Joanna and Jarvis are always so friendly“
“Lilly is amazing! Good vibes and very friendly. She helped me try a new drink and it was so good I left my keys behind lol. I love this location and Target. It’s always a good vibe and it’s right near my house. Thank you Lilly!! Strawberry Açaí w/ Lemonade & Peach — Lilly Masquerade ✨ “
“Selection is limited but it's definitely one of the convenience based Starbucks and quick in a pinch. Love me some Honey Citrus Mint Green Tea. The baristas are always on point and make our drinks as ordered. Great if you need a little something quick or while shopping.“
“Visit here almost everyday through the drive thru, I love the quality of service here, drinks are great but aren’t always consistent in flavor. Other than that. It’s the best Starbucks location I’ve visited by far.
A few of my favorite Starbucks items: Bacon, Egg and Gouda Sandwich, Pumpkin spice Frappuccino, Caramel Frappuccino, White chocolate mocha Frappuccino, Vanilla bean scone, pumpkin loaf, banana walnut loaf, bacon and Gruyère egg bites.“
“I love this place! Every time I come the staff make me feel so welcome, especially Autumn, Marie and Z. They make sure my drink is right every time and are respectful to each customer, even the ones who are rude to them. Keep up the good work guys!!“
“This Starbucks on 28th St is hands down the best location I’ve ever been to! The employees are always welcoming and never fail to say “thank you” when I leave, which makes such a difference. My drinks are always made to perfection every single time.
I get Starbucks every weekend while we’re on the job, and we’ve been to many locations—but none compare to the quality of service and drinks here. Thank you to the amazing team for always taking care of me. Y’all are truly the best! 💚🫶🏼“
“Brendan was absolutely fantastic, answered questions I had about multiple new drinks and was knowledgeable about each one and their ingredients. Brendan was very polite when talking to customers and coworkers. His attitude created an environment that was very positive.“
“Came into fort worth on the amtrak train from oklahoma city on Thanksgiving vacation and had a 3 hr layover. Needed some coffee and this Starbucks was the closest to the station. The girl that helped me was super friendly and made me a great cup of coffee. Next time im in fort worth ill be sure to stop by for another cup. Thanks“
“They used to always get my orders wrong but they don’t anymore. Probably because they have a new cold brew that’s unsweet, which is what I always order. They used to always add sweetener when I would specify no sweetener but they get it right every time now. They are always super friendly, too.“
“There a very few Starbucks left with outdoor seating and this one has it. And it's right next to Jersey Mike's Subs. The all female staff that was there last night was very courteous and friendly. If I come back to Fort Worth I'll be definitely coming back to this location.“
“nah cause this chai had me kicking my feet n giggling 😭☕ like who gave starbies the right to serve liquid comfort 😩🫶 azeliah took my order n she was the SWEETEST 😭💖 like girl had sunshine energy fr 🌞✨ if starbucks loses her i’m boycotting 😤🔥 #chaiCore #slaydeliah“
“These are more than just baristas to me, they’ve become are such wonderful individuals!!! Paige, is a spirit of joy, Esme, is my human in there, Dany is the angel face with the personality that match, Monica the hard working woman that carries it all I see her in the early mornings! Don’t ever forget the gentleman there as well, Aiden, Tamari, Clay is sooo down to earth! Hayden I’m come to know a bit, I just know Starbucks carry a lot in there name by the individuals that work in there !! They have such a great selection of just, a diverse of people and characters, I love it!! Always here for them, and I can truly say, THEY HAVE BEEN HERE FOR ME, they know it!! Love yall!! They esp know my order and never fail!! Much ALOFAS to the Starbucks crew, day and night crew at eastchase, they more than just a company, they show true Texas hospitality! Alofas“
“We both ordered pork chops; we should have split one order. The flavor was very different, good, but different. We loved the sides, especially the greens. We each took home a giant piece of cake, both of which were great.The next time my son has a craving for comfort food, Ms. Mary's is where we will be.“
“Went today (Friday) @3pm last minute to try the new pecan latte. Went by the drive thru and only one car was ahead of me so there was hardly no wait. Staff was friendly and had my order ready quickly. The drink was delicious, would recommend.“
“WONDERFUL!!!! FAMILY FRIENDLY👩â€ðŸ‘©â€ðŸ‘§â€ðŸ‘¦ðŸ‘ ( VERY KIND TO OUR 15 YO DAUGHTER) & ACTUALLY MADE BOTH ☕☕DRINKS EXXXXXXACTLY HOW WE ASKED FOR THEM.... A HARDER THING TO FIND THAN YOU MIGHT THINK SADLY...“
“I went to Starbucks (on Black Friday of all days), and they were absolutely swamped (inside and in the drive-thru). Despite the chaos, the team did an incredible job getting everyone’s orders out. They stayed polite, worked quickly, and handled the pressure like pros — even when a certain customer got upset about orders they clearly couldn’t control. I really appreciate how hard the baristas behind the counter were working.
And to the lady who didn’t understand the concept of waiting your turn — I hope you heard me when I told the barista I wished people had more patience. That was in regards to ✨you✨. Tho I doubt you realized it.
Overall, huge shout-out to the Starbucks team today. You made a stressful shift look easy. 💚“
“THE BEST STARBUCKS EVER. The staff know me by name, and always say good morning. They also always have a water ready for me alongside my coffee, which is so thoughtful. HIGHLY HIGHLY HIGHLY recommend this location. I hope their district manager sees this and rewards them in some way, because they've truly had a huge impact on me and my day by putting me in such a good mood every time!“