“Appreciate the staff here, my mobile orders are always ready when I arrive. My coffee and refreshers always taste right. If not, the staff allow me to add more milk, cinnamon, or inclusions if necessary. Love the atmosphere, it's perfect for work breaks, doing work, and spending time with family or friends.“
“Every time I go into this Starbucks, Asia is always there working hard, and I really appreciate her dedication. No matter how busy it gets, she always greets customers with a smile and such a positive attitude. It’s clear she works a lot, but you would never know it because she’s always so upbeat and kind. Thank you, Asia, for making every visit a great one!“
“This is by far the best Starbucks that I have ever been to! I was traveling from Houston, and the service was impeccable! I was greeted the minute I walked in the door and given a warm goodbye on my way out! Every employee was super sweet, and Dany, Devyn, and Rickie (Sorry if I misspelled) were so patient with my complicated order and made it beyond perfect! I would 100% recommend this Starbucks to anyone! If you’re looking for efficient, wonderful service and a dang good coffee, this is the location to go to!“
“I had one of the best customer service experiences ever thanks to a barista named Shona at my local Starbucks. From the moment I walked in, she greeted me with a genuine smile and such warm energy that it completely brightened my day.
Shona was not only friendly and attentive, but incredibly knowledgeable about the menu. I was unsure of what to order, and she offered the perfect recommendation based on my preferences—something I never would have tried on my own, and it ended up being delicious!
What really stood out was how she treated every customer like a regular, making people laugh, remembering names and favorite drinks, and managing the rush with grace and ease. You can tell she genuinely cares about the people she serves.
Starbucks is lucky to have someone like Shona on their team—she turns a coffee run into a memorable, feel-good moment. Can’t wait to come back and see her again!“
“I’ve been to so many Starbucks but the staff and Manager on duty made me feel so welcomed and appreciated I had to leave a review. Don’t think I’ve had a better coffee experience overall. Coleton keep doing what your doing with that team of yours!“
“This location deserves recognition for exceptional customer service. The staff doesn’t just take orders they build relationships. They know customers by name, remember orders, and make every visit feel personal. The energy in this store is unmatched, and you can feel it as soon as you walk through the door. I intentionally pass multiple Starbucks locations to come here because the experience is that good. The teamwork, professionalism, and genuine care they show for customers and each other truly sets this location apart. Outstanding job all around.“
“⭐️⭐️⭐️⭐️⭐️
Every visit to the Starbucks at Alliance Gateway Freeway is amazing. The staff is always friendly, welcoming, and consistently delivers great service. My drinks are made perfectly every time, even when they’re busy. This location truly sets the standard — I always look forward to coming back!“
“This Starbucks is full of kind, helpful employees like Stratton and Mocha. Mocha made my iced brown sugar oatmilk shaken espresso and lined the cup with caramel just like I asked. The drink came out perfect. Stratton was able to help me pick an item for a promotion on the app to earn stars. I have always received excellent service here, even when I've come in for just one item. Highly recommend this location, 10/10!!“
“I took my kids by here for some hot chocolate this past Sunday when we went to see Santa at the Plaza and it was a wonderful experience. The young lady at the register was super sweet and friendly, the barista made our drink the perfect temperature for my children to enjoy! They loved their drink and it just made it a better experience for us with how kind they were. I also loved their pride flag, it really shows what kind of people run that location and that they stand up for everyone no matter the backlash they may receive from others. We will definitely be back. ❤️“
“Very friendly and nice! I went to get a medicine ball but they were out of the Jade Citrus Tea and used Mint Majesty instead and it was a different twist that I enjoyed and normally I’ll get thrown off by the employee and they’ll just suggest another option or just to come back when they have what I want but instead here, they gave me another option and I really appreciated that. I also got peach juice instead of peach tea and I am in love with my new drink! Thank you Rebecca and Morgan!“
“I've been to many a Starbucks all around the country. And this spot is the best. It's intimate in size but well apportioned. Food and beverages were perfection when we stopped here before a big road trip. The staff and manager were so welcoming, from the moment we entered. We even chatted with the manager about what brought us in, where we were headed, and how it was the first stop on our out of state move. She gave us tips about our new home state and the cashier/barista even drew a little home on our to-go bag. It's little touches and moments of connection like these that make the Starbucks brand--and also make this particular location--so refreshing.“
“Every time I come here they treat me with respect and get my order to me as soon as possible. This morning they had almost 50 orders at 1 time and they where doing everything they could to knock them out with courtesy and respect for everyone inside. Thank you! I'm impressed! Keep up the great work..... PS. They do need to give y'all a bonus and an extra blonde machine or 2( it seems like an issue at this point. ) Y'all can only go as fast as your machines 😃😉 Stay Blessed Ladies and Gentlemen. Thank you again!“
“Best Starbucks around! I'm always shocked at how fast these guys knock out orders, especially in the mornings when everyone's trying to get to work. To top it off I've never experienced anything but professional, kind faces across the counter which keeps me coming back 💛💛💛 Keep up the great work 8th & Rosedale!“
“This Starbucks location is bright, clean, and well-kept with a peaceful atmosphere. Service was efficient and friendly, and my drink was made exactly to order. A reliable stop whether you’re working, catching up with someone, or just in need of a caffeine fix.“
“I can’t tell you how much this place specifically means to me. A little bit of story time: one time I left early from my high school (Fossil Ridge) because I dealt with a breakup. It made me absolutely heartbroken that time so I was talking to my counselor that time. So when I got back home like at 12 or something, my mom pretty much saw how much I was crying and decided to take me here. It still surprised me today but somehow when we went to the drive through to get our food and drinks, I looked at my strawberry Frappuccino and it said “you got this”. I don’t know if they saw me crying in the car, but these people really pieced my heart together in a way that made me get over my breakup successfully. I just loved the little messages they mostly write little messages on your drinks. They truly made my day and continues to do that every time I order and come here. It’s a constant reminder why I always choose this place to order too. Thank you Starbucks for helping me get back on my feet :)“
“Starbucks is Starbucks, but I always appreciate when a location stands out. Special shoutout to Hunter, who took care of me all Thanksgiving week. He remembered my name, welcomed me in every time, and was incredibly friendly and personable. Thanks to him for making this Boat Club Road location memorable!“
“One of the few Starbucks in the area that still accepts mobile orders. Also got my order correct which other Starbucks that are still accepting mobile orders seem to struggle with. Although a little bit further from where I am typically I would return again for the convenience of mobile order and correctness of my coffee.“
“Almond croissant is very delicious, Matcha lattle is not very strong in matcha, a bit bland. But the coffee is very fragrant, beautiful space. Worth going. Go at afternoon on a weekday to avoid queuing but it was still crowded, there are tables to sit at.“
“Fantastic customer service and every employee I’ve interacted with is so kind. I’ve been going to this location for quite a while and the team is a super great example as to why Starbucks should support their employees with more accessible benefits and support.“
“New to the area (manage a new restaurant down the street) and this is honestly one of the best locations I’ve been to in a while. The team here seems to really enjoy their jobs and is very good with the guests. Special shoutout the Robert for remembering my name after my first visit. Great job y’all!“
“Myra and Jessica are fantastic! The entire staff is kind and welcoming to everyone. Even with a busy drive-thru and a full lobby, they work incredibly fast and keep things moving. The place is always clean, and my experience here is consistently great every time I visit.“
“I always get the same drink every time I come to Starbucks but the was they made it in the was it crazy. It definitely taste better and first time I’ve ever been how to actually spell my name. Honestly I’d go out of my way to come specifically to this one. ❤️“
“the new girl jaden is an absolute ray of sunshine! she has such a great smile and great attitude she makes drinks fast and honestly the best i usually order a double shot of blonde and hers are always the smoothest, her conversation is great and im always glad to see her face behind the counter“
“Grubhub delivered from this location and would not correct the mistake today Sunday Nov 9th.
Later after work about 4:15,
I drove to the Starbucks and the manager listened intently,
and gave me the correct order.
This Starbucks manager is extremely professional. Handled my Concerns with the BEST customer service
I have ever experienced anywhere!
Grubhub was horrible.“
“Went through the driveway yesterday to order a small coffee and get our old dog a very large pup cup. He is very old and we told them this through the drive through. They were so kind and gave us an extra large pup cup for our old man. We are super grateful that you made one of his last moments so special. Thank you so much to the people that were working yesterday afternoon/evening.“
“The Western Center Starbucks off of 35 always has the best service! Their employees actually act happy to be there and they do a great job at keeping the drink recipes consistent. It’s so frustrating to order a drink and it’s different every time, but they really nail it! And even though they are often pretty busy, they still manage to get orders out quickly. Kudos to their staff and management!“
“Great atmosphere and the employees work so fast and are super careful, never once having an accident with my many orders jaja. I love this place even more having met the gm Anna she was so wonderful. This is definitely my Starbucks place :)“
“My husband and I LOVE Starbucks!! Great location and service. We typically go inside to order and it's super fast, almost never a wait time. The staff is very professional while making me feel like we're best friends at the same time! We don't typically order food items but the coffee is PERFECTION!!! They also have an amazing selection of products to buy, especially around the holidays and the discounts are even better towards the end of the year. I highly recommend this location, not once have I ever had an unpleasant experience here!“
“I have been going here ever since I met Maxx one of the employees. I described to her I wanted a custom drink but wasn’t sure what to put in it and so she made something for me based on the things I told her I like in my coffee. It was so amazing! I go at least 3-4 times a week. She is super nice and patient.“
“Walked into Starbucks today great service and all the only thing that caught my attention was the black lady with the red hair giving out free Starbucks drinks to her friends and walking out while she left the other lady in there to deal with all customers alone smh . Yall need better teamwork .“
“Awww she was so sweet !! I wish I would have gotten her name . She listened and got my drink done perfectly! And I got my extra strawberries. My sandwich was not overly hot like most places. Great listener and super sweet. I will be stopping by again ! Hopefully she will be there to take my order!!“
“I work from home and often travel to different coffee shops for meetings. Of all coffee shops I have ventured out to in DFW, by far, this Starbucks location has been the most welcoming and friendly staff I have come across. Immediately as I walked in Wayne greeted me and was working hard on the cleanliness of the inside AND outside of the store. All baristas individually welcomed me and asked how my day was going. I was shocked at how genuine they were. My order was made to perfection and rather quickly. The atmosphere is the perfect set up for casual studying or having meetings. Perfect ambiance all around!“
“Visit here almost everyday through the drive thru, I love the quality of service here, drinks are great but aren’t always consistent in flavor. Other than that. It’s the best Starbucks location I’ve visited by far.
A few of my favorite Starbucks items: Bacon, Egg and Gouda Sandwich, Pumpkin spice Frappuccino, Caramel Frappuccino, White chocolate mocha Frappuccino, Vanilla bean scone, pumpkin loaf, banana walnut loaf, bacon and Gruyère egg bites.“
“This my absolute favorite Starbucks. I don't know if they have less turnover than the typical Starbucks or what but it's always seems like the same incredibly sweet, knowledgeable, and efficient baristas working everytime I stop by. Everyone at this location deserves a raise.“
“The whole staff is SO nice and friendly! They always give me the best recommendations and have such good energy. Jacob always makes sure to greet me with the biggest smile and Devynn draws the cutest things on my cups. Bria recognizes me every time I go in and gives me the best recommendations. Joanna and Jarvis are always so friendly“
“Lilly is amazing! Good vibes and very friendly. She helped me try a new drink and it was so good I left my keys behind lol. I love this location and Target. It’s always a good vibe and it’s right near my house. Thank you Lilly!! Strawberry Açaí w/ Lemonade & Peach — Lilly Masquerade ✨ “
“Love the team there every 5:30-6:20am! Big thanks to Mike (or is it Nick, sorry it the tall guy with awesome curly hair/afro hair) huge shout out to him! His message on my cups are always making me smile! And same thing with Brittany too! And girl with pink hair strands too!!! Keep up the great vibes!!!! Always making my drinks perfect! 🤩“
“First of all, everyone is great there! Today Rita made a small gesture that means more in the customer service world than she might think. I sometimes order a venti ice water when I am in the lobby. This is not an option to order on the app. Today Rita, had a venti iced water waiting by my order without question. It shows that they pay attention to their customers and that is the most amazing thing especially when some people come here to start there day. Rita made my day today. Thank you for your amazing service. To all the AM staff, you guys are all amazing!“
“I love this place! Every time I come the staff make me feel so welcome, especially Autumn, Marie and Z. They make sure my drink is right every time and are respectful to each customer, even the ones who are rude to them. Keep up the good work guys!!“
“Selection is limited but it's definitely one of the convenience based Starbucks and quick in a pinch. Love me some Honey Citrus Mint Green Tea. The baristas are always on point and make our drinks as ordered. Great if you need a little something quick or while shopping.“
“There a very few Starbucks left with outdoor seating and this one has it. And it's right next to Jersey Mike's Subs. The all female staff that was there last night was very courteous and friendly. If I come back to Fort Worth I'll be definitely coming back to this location.“
“Jenna was amazing. However I waited for almost 15 minutes to pick up a doordash order because Jenna was making drinks and filling orders while a gentleman was working drive thru orders and another girl was working the window. There were 2 other women who had no name tags who appeared to be some sort of management and were doing trivial tasks that would not assist with the register or making orders.“
“Brendan was absolutely fantastic, answered questions I had about multiple new drinks and was knowledgeable about each one and their ingredients. Brendan was very polite when talking to customers and coworkers. His attitude created an environment that was very positive.“
“Came into fort worth on the amtrak train from oklahoma city on Thanksgiving vacation and had a 3 hr layover. Needed some coffee and this Starbucks was the closest to the station. The girl that helped me was super friendly and made me a great cup of coffee. Next time im in fort worth ill be sure to stop by for another cup. Thanks“
“nah cause this chai had me kicking my feet n giggling 😭☕ like who gave starbies the right to serve liquid comfort 😩🫶 azeliah took my order n she was the SWEETEST 😭💖 like girl had sunshine energy fr 🌞✨ if starbucks loses her i’m boycotting 😤🔥 #chaiCore #slaydeliah“
“These are more than just baristas to me, they’ve become are such wonderful individuals!!! Paige, is a spirit of joy, Esme, is my human in there, Dany is the angel face with the personality that match, Monica the hard working woman that carries it all I see her in the early mornings! Don’t ever forget the gentleman there as well, Aiden, Tamari, Clay is sooo down to earth! Hayden I’m come to know a bit, I just know Starbucks carry a lot in there name by the individuals that work in there !! They have such a great selection of just, a diverse of people and characters, I love it!! Always here for them, and I can truly say, THEY HAVE BEEN HERE FOR ME, they know it!! Love yall!! They esp know my order and never fail!! Much ALOFAS to the Starbucks crew, day and night crew at eastchase, they more than just a company, they show true Texas hospitality! Alofas“
“We both ordered pork chops; we should have split one order. The flavor was very different, good, but different. We loved the sides, especially the greens. We each took home a giant piece of cake, both of which were great.The next time my son has a craving for comfort food, Ms. Mary's is where we will be.“
“Went today (Friday) @3pm last minute to try the new pecan latte. Went by the drive thru and only one car was ahead of me so there was hardly no wait. Staff was friendly and had my order ready quickly. The drink was delicious, would recommend.“
“THE BEST STARBUCKS EVER. The staff know me by name, and always say good morning. They also always have a water ready for me alongside my coffee, which is so thoughtful. HIGHLY HIGHLY HIGHLY recommend this location. I hope their district manager sees this and rewards them in some way, because they've truly had a huge impact on me and my day by putting me in such a good mood every time!“