“The lady at the front im not aware of her name she might be the shift lead it appears she has face tattoos. She does an amazing job i can tell she had a rough day but she's ontop her work regardless. She needs a raise !! She was so respectful .“
“I came to Wendy’s, kinda late really excited about having a bacon Ater. It’s been a long time and my daughter wanted one too and kind of a weird situation. They were out of buns tonight. And I was kind of upset, but I have to admit the young man, Andre on the drive-through made the best out of a bad situation. He was just very nice and pleasant and you know you’re very nice. He really did good about smoothing things out that’s a good man and I just thought I would leave a review. Andre did a great job thank you, sir Patrick Johnston.“
“This location, we'll at least the management & employees..are awesome! They are polite , professional and they are taking care of business. Other locations , the workers , especially some of the other managers are rude and seem as they don't care. Not this location. 100 percent the best! You guys are killing it.“
“This Wendy's is awesome and always has delicious food! I always find it funny when hearing my reactions to ordering a water to complement my Dave's Triple Meal, lol.
I feel their Dave's Triple is always made with pure love, because it's always so juicy and full of goodness!“
“I went to the drive thru. Polite cashiers, the cook brought out the order so they all help contribute. It was really fast and cooked perfectly. I usually experience wendys where they overload condiments and the burger is stacked sideways. This one is polished and refined to perfection“
“I HAD THE OPPORTUNITY TO MEET A TERRIFIC GUY NAME SETH.
THE BEST CASHIER I'VE MEET.
HIS NAME IS SETH.
SETH DID AN AWESOME JOB WITH SERVICE.
A GREAT ATTITUDE.
THE RESTAURANT WAS CLEAN.
GOOD MUSIC PLAYING.
THE LINE MOVED QUICK.
OVER ALL, I HAD A GREAT EXPERIENCE.“
“Very slow even when they aren't busy but they have good value priced food so I don't mind the extra four or five minutes in the drive thru. This location is in the medical center across from University Hospital so it's a good spot to walk to from there.“
“Chris I believe who is the manager at the time and his one other employee that was there were both running that store by themselves at the time they were very attentive got our food out quickly was on point they were too bad ass dudes I'll go back there and anytime he was polite his cordial to my daughter and he was there all around really nice people“
“Honestly came in by myself it was a wonderful time the bartender Laura always checked on me the manager was very nice 👍🏽 I asked him to switch the tv and he did with a quickness very awesome 👏 they always check on you to make you feel great 👍🏽“
“One of the nicest Wendy's I've been to. It is clean and the people are sooo nice. As always the chili is the best and their spicy chicken nuggets are good for a fast food chain. Don't forget the frosty for desert. Have that swirled with caramel and it's a treat worth feeling guilty about“
“Things have changed in 5 years.. went thru drive thru waited a bit longer than normal. The young man said the manger Daniel gave me an extra Chili for the wait! Excellent customer service! Made my day! Called in to thank Daniel. Chili was excellent!“
“One of my favorite restaurants to eat delicious burgers. I love everything they offer here...the service is fair - might take some time to get your order when it gets packed.
But most of the time there is very little bit of people dinning in.“
“I went to Wendy's with wonder in my eye hoping for the fresh quality food that Wendy's provides, and The food was hot and fresh. The survice was sub par, slow, and not very helpful. I did see a few bugs in this establishment unfortunately. Over all pretty average Wendy's experience.“
“Have not eaten at Wendy's since the 90s. I was pleasantly surprised. Burger and fries were hot. Restaurant was clean and the young lady that took our order was friendly. Price for our meal was in line with other burger restaurants.“
“The girl on drive thru was very nice professional and let me know the difference between the $4 meals and $6 biggie bags. The staff made my kids burger plain exactly how they like them. The girl was friendly and her energy was great! My kids enjoyed the food.“
“We got our food through the drive-thru and had to wait a bit for our order. I was ready to go inside thinking they forgot us but no they were coming out w/our order at the same time. I love their spicy chicken sandwich! It was hot and the lettuce and tomatoes were fresh. Fries were cold though, that sucked, but guessing they sat there waiting while our sandwiches were being made fresh! So, 4 stars only because of the wait and the cold fries but other then that we will be returning. Thank you and good day“
“All I can say is these guys need a raise. 4/20/2026. Showed up real late. Store was clean. The guy took my order for take out around 9:20. They seemed slammed with drive thru orders. I waited a bit but they literally gave me a thing of soft serve and nuggets for the wait. They didnt HAVE to do that. Thats really really rare these days. NOT only that they were working extremely hard in the back. I was really actually shocked to see that at especially in this town. I got my bag and immediately had to write the review. The food was fine. I didnt have any issues with the food itself. The only reason why the food isnt a 5/5 is because the burger wasnt super fresh, but it still tasted good and its to be expected at this time. For how chaotic it was in the back the guy kept his composure better than I could have.“
“It was a long and cold walk when I decided to pop in to this Wendy's to grab a quick bite, hydrate and try out there app. It was late and I was expecting the dining room to be closed....open until midnight!!!! I was able to charge my phone as there were plenty of wall outlets with dual USB chargers included. Crew made me feel at home and even allowed me to try the new limited edition Salted Caramel Frosty:)
Five Star Exceptional Service from Wendy's here on Culebra/1604.
"A company's greatest asset is its people"“
“Didnt have a huge issue with anything but im not sure if i had my order taken by someone new or if she was just really shy. I tried to ask a question about a coupon from the app to get 2$ off my order because i wasn't sure if it would apply to my order. She kinda just went silent and then told me how much my order cost like i hadn't said anything.
I eventually got her to scan it and got my 2 dollars but that was definitely not how you deal with a customers question. Even if you dont know the answer either find soneone who can or make an effort to figure it out yourself.“
“Had a great experience with Jake, great service and the franchise owner is lucky to have him. I actually told him at the drive through window he is making each person’s life a little better with his great attitude. Odd thing to say in that situation, but I wouldn’t have said it if it weren’t absolutely accurate.“
“Steve Zissou’s Field Notes: Wendy’s Expedition, Somewhere Along the American Coastal Plain
We set out that afternoon with a clear objective: locate sustenance that would not betray us. The team was hungry. Morale was, as usual, fragile. I wore the red beanie. Protocol.
The establishment in question was a Wendy’s. Red and yellow. Square. Efficient. Not the open ocean, but close enough when the alternatives are worse.
Service arrived promptly. The crew behind the counter operated with a quiet competence I respect. No theatrics. No unnecessary commentary about the state of the world or the quality of the fryer oil. They simply asked what we required, confirmed it, and delivered. Friendly, yes .... but the kind of friendly that doesn’t demand emotional reciprocity. I appreciated that. In my line of work, excessive enthusiasm is often a warning sign.
The food itself was… good. Properly good. The burger arrived hot, the lettuce still holding structural integrity, the tomato not yet resigned to its fate. Freshness is rare in these waters. Most chains have long since surrendered to the deep freeze. Wendy’s has not. The beef retained its dignity. The bun did not disintegrate under pressure. The fries .... salted, hot, unapologetic .... performed their duty without pretension.
I ate in silence for a moment, the way one does when something meets expectations instead of crushing them. That is rarer than people admit.
We did not film the meal. Some experiences are better left undocumented. But if I were to issue a formal recommendation to the Zissou Society, it would be this: when the hunger sets in and the options narrow, Wendy’s remains a reliable port. Friendly service. Fresh food that does what it claims to do. No false promises. No sudden betrayal mid-bite.
We paid. We left. The mission was complete.
— Steve Zissou
Team Zissou
Still looking for the shark that ate my friend.“