Customers` Favorites
Customers` Favorites
“Slow moment so didn't wait long at all. Just enough to fix food. Sausage McMuffin add a little extra butter and jelly to sweeten, just a little something extra for breakfast. Running late this morning. I liked the ladies colorful hair covers.
Parking: Parking goes around the building in one direction. Easy in and out.“
Customers` Favorites
“We love Basically Halal. We have been back many times and the food is always great! We’ve tried all the local Shawarma Places & this is the best place in the Richmond area. Great staff, super friendly and great service.“
Customers` Favorites
“This Chick is my FAVE!! The employees are some nice and welcoming. They never make me feel as though they don't want to be there or that I am a bother. They ALWAYS try to accommodate my orders even when I order fries and / or salad during breakfast hours. Other stores just say "we don't do that."
Love them!“
Customers` Favorites
“Amazing service and her customer service is by far the best. She make customers wanting to return.“
Customers` Favorites
“I love the convenience of ordering ahead and drive-through, but I've received a 'close, but not correct' order several times. Never any problems when ordering in the store. Now I prefer to stop inside to make sure it's all correct. Always better tasting than Chipotle!“
Customers` Favorites
“Hello, I just went through the drive-through to get sweet tea for my wife and two-year-old son. As I pulled into the parking lot, the woman at the podium handing out receipts gave me a dirty look, possibly because of my loud exhaust. I proceeded to the line to order my beverage, and while I waited, she handed receipts to the two cars in front of me but stared at me and my car with the same look. She didn’t offer me a receipt, which my wife needs to scan for points on an app that helps us financially. I had to ask for one when I got to the window to pick up my drink. I noticed this number on the receipt, which belongs to the operator, Jason Umberger. I believe the employee may need some coaching on maintaining professionalism and not letting personal judgments affect her behavior at work. As a manager for a company in Virginia that sponsors VCU, the Flying Squirrels, and many others, I understand the importance of professional conduct in the workplace. This was 8/22/23 @ 6:19PM.“
Customers` Favorites
“Always good...I thought pricey..but really the food was perfect and so was everything else...and I can not say that about any other hamburger in this town....so u gotta pay when u get the best..it's only a few dollars more than the worst.“
Customers` Favorites
“Took the dog to the pump road dog park today. When leaving I decided to go to the Arby's there in short pump to grab lunch. Pulling up to the drive through I asked "do you guys still have the BLT" knowing it was a seasonal thing. The reply came "It's not on the menu anymore but we can sure still make you one. How many slices of bacon do you want on it ?" Long story short I got my BLT Thanks to them for a great job ......“
Customers` Favorites
“My son doesn’t eat cake, but loves ice cream! For his 16th birthday he wanted a Star Wars ice cream cake. We searched all over to find out Dairy Queen has them. So we went to our local one to be treated horrible. So we reached out to Dairy Queen on Charter Colony to be told they had the image in stock and were sorry how the other store treated us. On the day we picked it up I was beyond impressed! It was exactly the way he wanted and so yummy! Definitely will only be using this Dairy Queen in the future! The staff is beyond amazing, kind, and just plain out wonderful! Thank y’all so much for making this happen!“
Customers` Favorites
“I've been ordering a peanut butter bash since I was eight. Unfortunately it has been removed from the menu BUT the amazing people at this dairy Queen make me my favorite parfait every time and remember my order. Love everyone that works at this place.“
Customers` Favorites
“Not all Five Guys are created equal. This location has a secret to make your meal more unique, more exciting, and delicious- Alejandro. He and the crew will prepare the usual great menu everyone enjoys BUT he will also introduce you to special Secret Menu dishes for your meal AND even though he is the Manager he will use the grill himself to perform magic. If you don't believe me- try the Five Guys Sloppy Joe Burger, unlike your high school cafeteria experience, be prepared for chopped burger, grilled chopped peppers, grilled chopped onions, and a blend of sauces to thrill your taste buds. There's so much he gives you extra in addition to the sandwich. It ain't on the menu and other locations deny it exists but Alejandro can make it happen.“
Customers` Favorites
“This location just renovated, food and service were good. The restroom was clean and the restaurant itself was nearly spotless. I liked the fact that employees wear gloves, yet, I wish they were wearing masks. Lastly it was cold in there. I understand that it was warm that day, however, it was cooler outside by then. I’ll come back.“
Customers` Favorites
“The service was outstanding! The food was fresh abs hot !! Great place“
Customers` Favorites
“The Night Environment is Warm and Safe.!!!
Recommended 100%
Parking: It has parking around the premises.
Kid-friendliness: They have chairs for babies and high chairs for taller children.
Wheelchair accessibility: It has access ramps to the premises.“
Customers` Favorites
“Everything is always great, staff is also great, except our last experience with Gauge. Not only did he rush our order processing, he ignored our free sandwich reward, and told us we asked for sauces when we did not. It’s not a huge deal, but this wasn’t our first time having an issue with this person. Everything else is great though!!“
Customers` Favorites
“Chick A fila is the only recognized fast food restaurant on my purchasing list.the atmosphere is very welcoming. The staff is always healthy and hygieniccally clean in appearance. The food is of a tasty quality and the bathrooms are always clean. I am yet to find a bad or unclean location.
I am proud to recommend Chick A Fila to every one locally and I hope that they will be extending to an international patronage.“
Customers` Favorites
“I don't tend to eat out much due to my food allergies, which can be quite severe. Five days ago after meeting a friend for a pedicure date, we were hungry and decided to give this place a try. It took me longer than some to look around as I wanted review what my exposure possibilities might be after seeing how everything was set up. The kind woman at the counter was already really chipper when she greeted us, but I was blown away shortly after my friend ordered and it was my turn. After I'd stated what I wanted from the menu and before I could say it myself, she asked if I had any food allergies. Never have I ever been asked about my allergies when I ordered. I've been waiting for the day that I could eat at a restaurant without fear of needing an EpiPen... Until this Blaze Pizza. I could've cried. Safe wrote down my allergy on my order sheet and she even told the staff-loudly and clearly- to change their gloves to "cauliflower" gloves, which meant they'd be free of my allergen right from the start.
I chose a simple cheese pizza on cauliflower crust and my friend had a half specialty pizza. A half pizza!! Not enough slices to make a half, but they actually cut the already rolled dough in half. It's was so cool!
Both of our meals were perfect and I can't wait to go back again!
Vegetarian options: Lots of options without meat including cauliflower crust.
Dietary restrictions: Allergen precautions have them changing gloves when a customer mentions a food allergy.
Parking: It's a strip mall. Plenty of parking, including right next to the front door.“
Customers` Favorites
“Food was Awesome! From maryland and we don't have these around, this is probably the best fast food burger I've ever had, it's 10x better than all of the competitors. To the employee that helped us thank you and it is way better than Checkers!“
Customers` Favorites
“Love coming to this Arby’s Everyone are friendly , the Manager always have a smile on his face ! Good service ! Thank you“
Customers` Favorites
“Eric at the Buford Road location in Richmond VA helped to correct a problem with my original order. He went above and beyond what was expected, and in providing that service level, he will certainly retain me as a regular customer. I know “ word of mouth” advertising is better than print ads & fake reviews. A shout out to Eric - many thanks!“
Customers` Favorites
“First time eating there with the family. Wanted to give a huge shout out to the whole team. The A/C was out but still managed to be patient with me while I ordered the food with my two kids. Bree was at the register and was patient the whole time. I know they were suffering with no A/C and were visibly hot, but they were amazing and fighting through it. Thank you!“
Customers` Favorites
“The pizza was so delicious ! I got the maddy gluten free crust pizza with red sauce, mozzarella , oregano and parmesan and it was so good and crunchy , staff eas super friendly after i explained it was my first time there ! Would go again !“
Customers` Favorites
“I have the turkey and Swiss club meal. The sandwich was good, but the fries were not and I had to pull over into a parking space as the drive-through requested and still got cold fries after me waiting about additional seven minutes for my food“
Customers` Favorites
“Jersey Mike's Sub shop is the best place in Richmond to get a real tasty sub anyway. The employees are very friendly kind and helpful. This is the best way to get a sub. They cut the meats & cheese and fix your sub anyway you like. Their food is always fresh and delicious. The vegetables are very fresh and healthy. If you want a good sub, then I would definitely recommend this sub shop 100%. They have take out or dining in whichever you prefer. They give you the choice of 3 or 4 different types of sub rolls you can ask for. What I love about this place is they cut meats & cheeses and prepare your sub with all the fixings right there in front of you. Very clean and a really good atmosphere to dine alone or with families or friends.
Vegetarian options: They serve any type of veggie you can think of to fix salads, veggie subs & all types of meats to choose from. Very nice place to eat.
Parking: This particular location that I go to all the time is in a little shopping center and there really isn't a lot of parking there. But they do have parking in front of shops and the other side of the lot to park.
Kid-friendliness: Very kid friendly. Kids menu and desserts too.
Wheelchair accessibility: Yess this is wheelchair accessible. Have posted markers on the saved spaces for wheelchair accessible.“
Customers` Favorites
“The sweetest staff hooked us up with A LOT of extra Arbys sauce after we admitted how much we loved it.
Arbys has always been one of our favorite fast food places too. The menu is diverse and their roast beef has such a signature flavor. We went with the Marketfresh Turkey Bacon Ranch Sandwich this time. It's been ages! Tasted just like nostalgia. As were the potato cakes cooked to perfection.“
Customers` Favorites
“First time visiting & were greeted by a welcoming young lady who took our order. Plenty of inside seating, parking & helpful staff.🥰“
Customers` Favorites
“I can’t say enough great things about the Popeyes near Salisbury next to Publix! Camara, the manager, runs an exceptional store. I pass by other Popeyes locations just to come to this one, and it’s worth every extra mile! The restaurant is always spotless, and the food is consistently hot and fresh. Camara and her team have truly set the standard—honestly, we wish all Popeyes locations could be as amazing as this one! ???“
Customers` Favorites
“Good food and great service..friendly workers good prices...“
“Our breakfast was amazing… great food and friendly service. We’ll be going back!“
Customers` Favorites
“For some reason I went there yesterday drive through and drive through was so slow I had to keep asking if anyone was going to take My order took about 15min and then I pulled up to the window and she said there was only one person taking orders so I had to Go back around and finally I got my order taken after 15 min of waiting and that's normal for cook out“
Customers` Favorites
“Rick is the manager here and thrives to insure that his team is running at top notch all of the time. His team is friendly, accurate and go out of their way to make sure you are happy. Our orders are always correct and the food is hot and delicious! Definitely recommend this location. Just when I had given up on ever getting someone at a fast food restaurant who likes their job… I found the ones that do here! Thank you Rick for turning this location around!!“
Customers` Favorites
“Just wanted to shout out Brian. He was the young man that took our order in the drive-thru and he was amazing! Very kind, patient, and knowledgeable of the menu when my brother asked for gluten free options. It’s obvious that he’s very hardworking and a strong asset to the team here. A great and funny personality is going to take him far in life!“
Customers` Favorites
“Beth in the drive through is great. She made my little boys day by giving him a crown. She is always so friendly each time we come. Our guy doesn't eat much but when he's hungry he asks for a cheeseburger. Picture in comments :)“
Customers` Favorites
“Great place to eat nice staff great food good choices of food“
Customers` Favorites
“We order from here every few weeks. The food is always fresh and made precisely to our order specifics. I feel like their consistent excellence is worthy of note. An exceptional level of service, especially in the current fast food environment where good people make such a big difference. Great work team!!“
Customers` Favorites
“I enjoyed the food and the atmosphere was clean however when I walked in to pick up my order. I stood at the counter for one 15-20 min before anyone (4 workers) greeted me at all. I could tell they were busy with online orders but there were many conversations going on behind the counter not about work to where one of them could've asked my name and updated me on a time the food would be ready. That was my only complaint. Food was delicious“
Customers` Favorites
“Very quick and efficient. My order is always correct. Drive thru is always 1 to 3 minutes. Customer service is friendly as well. Great job!
Parking: Large number of spots, handicapped friendly and kid friendly.
Kid-friendliness: They treat kids to extra toys and a happy meal full. Unlike other McDonald's that only give half full fries they give full fries.
Wheelchair accessibility: Wheelchair accessible entrance,parking,and bathroom.“
Customers` Favorites
“HONESTLY THIS IS THE ONLY MCDONALD'S IN THE CITY THAT ILL EAT AT. CLEAN STORE. THE MANAGEMENT AND CREW ARE ABOVE EXPECTATIONS“
“I don't often leave reviews, but felt that our crew at the Midlothian Turnpike JJ's deserves a shoutout. We've ordered from them for years (mostly delivery) and have genuinely never had a bad experience. The food is always fresh, made to order and quick to arrive. But I'm not here to write about the food today. It's the staff and their amazing service that I really want to highlight.
They know our regular delivery orders well and are always quick to call and double check if we ever make unusual changes or opt for "in store pick up"- that's some great service there. Every time we have spoken with a delivery driver or staff member they have been kind and professional.
Tonight, they went above and beyond. We had ordered our usual delivery and redeemed an offer to get a free brownie. When our order was delivered however, there was no brownie in the bag. No big deal. But our daughter was a little bit sad to see it didn't make it into the bag. Not too long after that, we noticed another bag had been delivered to our porch with not one, but TWO brownies in it. I called the store to thank them and wound up speaking to the staff member who went back and delivered it himself. Just wanted to say thank you for bringing a smile to our kiddo's face and for the continued great service. You guys rock!“
Customers` Favorites
“I just want to start by saying the manager Jordan was superb I ran into a situation where I went to the Popeyes, not too far from this location and was completely disgusted with the outcome Mr. Jordan Redeemed my feelings for Popeyes chicken I got hot fresh food, good service and he even apologized for the other stores mistakes couldn’t ask for any better management experience and you can tell his employees really feeds off his energy Can’t wait to go back in on top of it. All the store is very clean and I felt comfortable getting food from there. Thank you, Jordan…“
Customers` Favorites
“I've only been to Sonic a handful of times, but decided to give it a go again because I was craving a milkshake. And WOW the Oreo Cheesecake shake is the way to go! They nailed the flavor.
I also ordered the limited time Garlic Butter Bacon Cheeseburger. It was a bit drippy/messy with all the butter- but tasted sooo gooood. The onion rings never fail so I had to get those too.
Will definitely have to try more of their sweet options.“
Customers` Favorites
“Our office ordered 8 different orders from the Midlothian location via the Five Guys website. Was told that the order would be ready in 10-15 minutes. I was greeted the moment I walked in and they were putting the finishing touches on our order. The lady that was finalizing our order was very nice and made sure that everything we had ordered was in the bag. Once I got to the office, everything was in the order in which we ordered on the website by their number sticker system. It was perfect and I was able to get everyone their lunches without any problems. Every single one of our orders were exactly how we had asked for them to be made. It is great to see the ladies that were working on 5/01/24 during lunch rush make sure that our order was complete and that we had everything we needed (ketchup, napkins, etc). I recommend Five Guys (especially this location) to anyone that want a good tasting burger! Thank you, Five Guys, for making our lunch meeting a successful one.“
Customers` Favorites
“Looking back on most of my reviews, they tend to be negative. Well, I'm old school and expect good customer service and to get what I'm paying for. Today I went to Sonic for their new smash burger. I have reviewed Shake Shack in the past, and I have to say, Sonic's smash burger is every bit as good if not better FOR $3.00 LESS!!! The service was actually faster ( Shake Shack claims it takes a little longer because they cook to order). Sonic, to my knowledge, is also cooked to order. The burger was juicy and delicious, service good, and the over all value was excellent.
So for value and taste, Sonic is the clear winner. Before trying the hype that is Shake Shack, I suggest you try Sonic's smash burger first!“
Customers` Favorites
“Food always amazing. They never mess up my order. Dayonna is always so polite taking my order and delivering my food. All employees work very efficiently to get my order complete in a short time. 10/10 McDonalds.
Update: Tia actually confirmed and corrected my order when I ordered incorrectly. I love this location and the staff
Kid-friendliness: Its Mcdonalds and they have the best toys!“
Customers` Favorites
“This was the best McDonald's experience I've had in a long, long time. Cashier Jamel (Jemel, maybe?) is the man! He was waiting for me at the counter, he was super polite, friendly, clean uniform and helped me place my order! I received fast and accurate service! Very clean restaurant area and bathrooms! Very pleased with today's visit! Thank you Jamel!“
Customers` Favorites
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“Hands down best service I've ever had at a taco bell, I was running late on my way home and I knew it'd be too late by the time I got home so I stopped by to make a large order (four peoples orders lol) and Ella was on top of it! no wait, no hassle just top quality service!“