McDonald's in Norfolk

“Shouts out to the crew tonight inside was packed drive through packed and yall did that one I waited bout 15 but not 20 mins for my order just a quarter pounder. But manager made it right and the girl that was pretty and tall was very polite to everyone including me. Keep going yall busy for a reason. Stay great...“

“This is I recently visited the McDonald's on Little Creek Rd, and it was a thoroughly disappointing experience. The drive-thru line was excessively long, causing a frustrating wait time. Inside, the restaurant was overcrowded, making it difficult to find a place to sit. Additionally, the cleanliness left much to be desired; tables and floors were noticeably dirty. Overall, the service and environment at this location were subpar, making it a frustrating visit.
However, I the food was decent tho“

“My lady at the first window that sounds like a robot is an absolute saint. I thought she was a legit robot taking my order until I got to the window and heard her taking somebody else’s order. She is always a pleasure to interact with. And always very uplifting. Keep doing your thing girl!“

“*Long post alert* Since moving to the area, every time I visit this location, there is always a mixup with the items that I order or it is completely wrong!! Anywho, today there were landscapers cutting the grass near the speaker that I assumed made it hardfor the person who was taking to order to hear me. Once I repeated myself multiple times,I drove around and went inside. The manager at this location was the one who took my order and she was very nice(Kiki) I placed my order and then asked her. Why was this location like this? She gave me her reasons. 😬 I told her she was the first person that I have met since coming to this establishment that was patient, polite and took the time to make sure my order was correct. Now, if everyone at this location can be a *Kiki* they would have less complaints. I commend her!!!“

“Today I decided to go and dine in with my boys because there were cars lined up to the street for the drive through. The staff were kind and patient with us. I watched a lady come in and start yelling at the staff because the lady in the drive through window forgot to give her a straw for her drink. Seriously! People are allowed to make mistakes especially when the drive through window is going nonstop. They apologized and gave her another straw but she was still upset. You reap what you sow and folks can match energy. But the staff did all they could to not match her energy. I had a great experience and thankful that the staff were on it today.“

“Service was great and professional something you dont find very much at McDonalds anymore, the only issue that I had was I ordered the Fish Filet Combo with extra tarter sauce; is it a new rule for MCDonalds that when you ask for extra tarter sauce they dont put it on this is the third time it has happened to me at this McDonalds.“

“Really can't complain. Went to the drive-thru for a sandwich and a nice coffee and came out the drive-thru with a sandwich and a nice coffee. The lady who took my order was just as friendly and nice as the gentleman who gave me my food. My sandwich was hot and my iced coffee was cold. I received napkins in the bag and a straw couldn't ask for more from a McDonald's drive-thru“

“Always clean, always friendly. Can get busy at times but staff work well together to try and make wait times as little as possible. I can honestly say this is one McDonalds who doesn't need a third window! They actually get your order right the first time!“

“Very nice neighborhood fast food restaurant.
Under new management and operating much more efficiently now. Food quality is backup to where it should be and the staff is very friendly and on the ball. The shop itself is very clean and comfortable. As fast food restaurants go you will not be disappointed so go have a nice meal and then walk the 2 short blocks over to the beach and have some fun in the sun.“

“I don’t normally leave reviews, but every time my family and I go to this McDonald's we are shocked by how wonderful the staff are. The employees here some of the kindest I’ve met, something that is so rare in the fast food industry these days.“

“I prefer this location McDonald's because the customer service is always top notch and the food is pretty good. It's a convenient location to the campus and the inside is always clean. The drive thru can get long but it's by a popular college campus what do you expect. I do like the kiosk option whenever I go inside when I don't want human interaction lol. Great McDonald's“

“Got 10 piece nugget meal. The fries were not that hot and my sweet tea was really sugar water with some tea for color. The positive was the cashier. You could tell she was just pleasant to be around. She put a smile on my face. Wish I remembered her name but she had pretty braids. So, if you see her, let her know!“