McDonald's in Norfolk

“I usually don't leave reviews for fast food but this McDonald's is an exception. The guy working the counter was exceptional. A customer came upset about a drive thru order and the guy quickly resolved the issue to the customers satisfaction.“

“Really can't complain. Went to the drive-thru for a sandwich and a nice coffee and came out the drive-thru with a sandwich and a nice coffee. The lady who took my order was just as friendly and nice as the gentleman who gave me my food. My sandwich was hot and my iced coffee was cold. I received napkins in the bag and a straw couldn't ask for more from a McDonald's drive-thru“

“This is I recently visited the McDonald's on Little Creek Rd, and it was a thoroughly disappointing experience. The drive-thru line was excessively long, causing a frustrating wait time. Inside, the restaurant was overcrowded, making it difficult to find a place to sit. Additionally, the cleanliness left much to be desired; tables and floors were noticeably dirty. Overall, the service and environment at this location were subpar, making it a frustrating visit.
However, I the food was decent tho“

“First time at this location since we're traveling through. Surprised by the speed! I submitted the order on the app as we were pulling into the parking lot, by the time we parked in our spot they were carrying it out within a couple minutes tops. All of the food was piping hot, hash browns are 10/10(according to my wife who is a McDonald's hash brown connoisseur). Now let me get back to this good food.“

“I like to keep each experience up to date, with that being said in the last year of going here the overall experience of the employees and facility is one that has greatly improved. With that being said no matter who you are or what your title keep in mind when making an argument that sometimes policy is not rule. I hope all the employees keep up the hard work and dedication you have to make such a positive change.“

“Service was great and professional something you dont find very much at McDonalds anymore, the only issue that I had was I ordered the Fish Filet Combo with extra tarter sauce; is it a new rule for MCDonalds that when you ask for extra tarter sauce they dont put it on this is the third time it has happened to me at this McDonalds.“

“OK, McDonald's you gotta do better with somebody that is counting calories McDonald's.
Does not offer anything low in calories 🤔 But they used to when they had the yogurt parfait.And the grilled chicken we need to bring those back like A.S.A.P as a driver I have to watch how many calories I take in a day because I set for long hours please help the city drivers out. Thank you to the great staff at duffy's lane for going the extra mile let's give them all a raise.😊“

“Always clean, always friendly. Can get busy at times but staff work well together to try and make wait times as little as possible. I can honestly say this is one McDonalds who doesn't need a third window! They actually get your order right the first time!“

“I don't know about the old reviews but first time going on the inside you can feel the welcomes when you walk in everyone positive and you can hardly find good customer service around VA in today world specially from fast food but one of the best staff“

“I dined in with 2 small children and was blown away by the service. Our meal was quick and brought to our table. When we needed extra straws, the worker got some for us and brought them to our table. They were very polite!We dined in at 6:57pm on 4/11/24“

“Like many fast food places, the overall experience changes depending on the time of day. Up through the dinner during peak hours, it's one of the nicer locations in the area. The student population from the university across the boulevard certainly don't help the cleanliness after dark, with there not being many options for "late night" food.“

“Got 10 piece nugget meal. The fries were not that hot and my sweet tea was really sugar water with some tea for color. The positive was the cashier. You could tell she was just pleasant to be around. She put a smile on my face. Wish I remembered her name but she had pretty braids. So, if you see her, let her know!“