McDonald's in Richmond

“Me and the gaf boys pull up to this McDonald’s on the weekly, 10/10 everytime. Sweet little angels in the back. I’ve never been so grateful for a place. This place is like a second home. Thank you McDonald’s!!
-Big E and the Gaf boys“

“I’ve been to a lot of McDonald’s locations in my life and usually I’ve been disappointed but not at this location, I come here for lunch some days around 12 pm and they’re always friendly, fast & efficient. My foods always hot and delicious thank you to the employees who show up and make a difference I don’t know your names but you’re all amazing“

“Don’t get to usually leave good reviews at fast food places lately but this morning was Awsome the older lady working the drive through this morning was so polite and who ever was cooking was fire cause that McChicken biscuit and sausage biscuit was beautiful…. Best breakfast I’ve had in a while…. Props to yall“

“The best in Richmond on Southside order are place in a timely manner,very professional customer service n food taste like it prepared right,they don't mind bringing order out to car on time the one on hull st,they take for ever bring food out and no matter what you order you get small drinks,this the best my granddaughter what go no other one but the one on forest hill“

“I come to this location often doing door dash and when I say for the past couple of months that I have came in I have had to always wait over 30 minutes but yesterday morning I came over five times and this new worker she said her name was Jasmine if I'm NT mitstaking and that was fastest that It was in and out. Then the other managers was very rude to her but through that she still workered with a smile the other workers need to learn from her. She was very helpful and sweet her attitude bright life to the place. I just wanting to let that be known as long as she is there I will continue to come. The older lady I didn't like the way she spoke to her as if they don't want her there, they need keep her if u ask me.“

“I ordered 2 mcchickens with chz and they gave me my mcchickens no chz no mayo I and it says it even on sticker on mcchickens Added American cheese, so I went inside nicely asked a Spanish girl to get me some help she literally rolled her eyes and left me standing there with my food ,finally another team leader came to help me I expressed I wasn't angry about the food but to treat a complete stranger and costumer with such disrespect over a simple request on which drive through repeated my order clearly ,is insane but owners of McDonald's do better on hiring employees more respectful 🙏“

“I usually don't have time to write reviews but I just had too. The Lady in the back, in the chair is AMAZING!!! I had to pull into the parking space, to take a call before I ordered my food. I watched the beautiful brown skinned Lady do both sides of the drive thru & she was great. She was polite & so very very fast. Then when I ordered my food, I was greeted w/ a happy "GOOD MORNING". i didn't know what I wanted to eat, it's been so long since I ate breakfast at McDonald's. She assisted me so well & I ended up getting a #10. The steak was cooked to perfection, the grill onions & that creamy sauce, my word is was scrumptious!! The Customer Service & food keep me coming back every day so far, before work. I don't know her name i couldn't read her name tag ( my vision is bad) but whomever is in charge of compliments. Please acknowledge her beautiful spirit & how savvy & fast she is. My name is Beverly Pierce

Vegetarian options: They have egg & cheese on your choice of Biscuit, Muffin, Bagel or McGriddle. My favorite is egg & cheese on a hamburger bun. I also have a choice of round real cracked egg or a folded egg. They let me add the from onions on it as all. I special orderd scramble eggs & cheese on a tortilla. It was delicious!!

Parking: Parking lot was clean. People wasn't hanging outside of the restaurant like I see at some places.

Kid-friendliness: I haven't bought my grandkids yet. But the Happy Meals have plenty of options“

“The woman serving the food at the drive through yesterday was the happiest, most polite McDonalds employee I’ve ever met. I should’ve gotten her name. The person taking the order was great as well. The food was as fresh as could be expected.“

“Overall, it was a good experience. I'm very particular about the cleanliness of a restaurant. I see that an employee was mopping in an area where customers were eating and he did caution tjem, however, I would have waited and blocked off the area for safety reasons. Safety signs were placed but the words were worn out. Overall the customer service was great. Very friendly and accommodating. I would recommend they improve on etiquette and safety protocol to keep employee and customers safe. Lastly, why is the logo on the McDonald's cup upside down? Not a good look.“

“I'm surprised at the amount of bad reviews for this McDonald's because this is my go-to McDonald's. If I'm gonna be passing it on my route and want McDonald's I'll pass others to come to this one. It never disappoints“

“The staff was great. Very sweet and nice to my yappy chihuahua. I had to wait a little for my food, but at least it was hot and fresh.

I tried the new Big Arch Burger. It was definitely big! There is a lot more meat than in a Big Mac. I regretted getting the medium fries with it instead of a small. I do like it has more protein, but it needed more sauce or something. It may be good with Big Mac Sauce.“

“Love how it’s well organized now I usually have a lot of problem ordering through the machine and now the young African-American man that greet and help you I really like it and I have noticed so many people were around and didn’t buy nothing just bother people begging for money. I love it. I love it.“

“We love the Odenton McDonald's. It's always clean (not easy for such a busy
place). I come there every week with my grandson who has special needs.
They bring our food to our table with a smile. Nathaniel has helped us out several times but everyone else been great too.“

“Open late, conjoined with convenience store, easy access to I-95

Parking: Easy to maneuver corner lot...

Kid-friendliness: Kid's area inside...

Wheelchair accessibility: Is wheelchair accessible...“

“I don't eat McDonald's often however when I do, this location's breakfast is on point.

Stars are subjective,it's McDonald's: you already know you're ordering heavily processed foods. The people who work here are courteous and friendly.“

“My order took a little while and they were out of lemonade and diet Coke. However, they get four stars cuz their service was excellent. They were able to accommodate me. They forgot the prizes in my Happy meal. However, when I went in they gave me extra prizes because they had forgot. Now that is wonderful.“

“I have been going to this McDonald's for years now and it's been pretty good. But to be honest it is literally no different from other McDonald's except for location. The staff is pretty good but double check your food before you leave to make sure they got it all.“

“I met a friend of mine over there for breakfast. The place was pretty clean. You don't get customer service anymore really all you do is sign in on the machine and put your order in. So impersonal I'm not really liking all the self-service Tech stuff they've got going on. It's bad enough they're trying to divide us as people in this nation“

“I usually try to avoid this McDonalds because the service is usually horrible. HOWEVER around 1:45 am on Thursday, 10/16 the service was outstanding the guy taking my order at the drive thru was very polite saying thank you and you’re welcome. Then the guy handing me my food asking did I need any condiments after handing me HOT food y’all the cheese was melted on the burger and the fries was hot I almost fainted. I always check my food at any fast food restaurant he saw me checking it and asked was my food to my liking. I said yes sir looks good he said great to hear cause we care about the customers here. Y’all I thought I was at Chick Fil A and after saying thank you I was waiting for my “pleasure” he said you’re welcome. I was shocked 😳 they were so polite and courteous. WOW! 10/10 for me.“

“Dayja (undoubtedly spelled incorrectly) working the late night drive through was an absolute breath of fresh air. She was so positive and professional and was really hustling, it got my attention. She should be training people if she isn't already.“