Customers` Favorites
“Sefton is the greatest cafe in richmond, the staff are so kind to everyone who comes in. I get the same thing every time I come in to the point where barista’s and the owners know my order 😂. I get it bc it’s easy on my stomach, but they have such an amazing looking menu and are always changing it to fit the season! I always make sure to bring friends and family who are visiting here because it really is a special part of the community 🙂“
Customers` Favorites
“This was my favorite food in Richmond for breakfast/lunch. The people are friendly and patient with questions. The space is warm and inviting, but room for quiet work or reading too. And OMG! the food. I ordered it 3x in 5 days, including some to take home. Don’t miss this gem!“
Customers` Favorites
“My friend got me a boba while I was at work, and the employee working was very concerned that the drink wouldn't be as fresh as it could be, since it wasn't until later that I could drink it. He so generously put it in a chilled bag, and it tastes amazing! Thank you so much for excellent service as always :)“
Customers` Favorites
“Great coffee, friendly staff!“
Customers` Favorites
“this was my first time visiting urban hang suite and i was blown away!! i got the sausage egg and cheese on a croissant (with vegan sausage) and an iced oat vanilla latte, and both were absolutely delicious—and i can be pretty finicky about my lattes lol. i also loved finding out that it's Black woman owned!! will absolutely be coming back 🫶🩷“
Customers` Favorites
“Excellent coffee and pastries! Stop by and enjoy the great atmoshere.“
Customers` Favorites
“Went for the first time today in Lynchburg and it was fantastic! Great energy. Delicious food and coffee. I enjoyed getting together with friends in this space. Can’t wait to go again!“
Customers` Favorites
“This was the best breakfast sandwich I've had in Richmond. Quality ingredients and all made fresh, a classic fry sandwich on a delicious roll. A ton of the places around here use microwave eggs or other shortcuts - not here. I also ordered an Arnold Palmer and watched the very kind woman at the counter squeeze the lemons fresh right there. So excited to have this option in downtown now!“
Customers` Favorites
“outstanding coffee by barista Lyndon and very chill vibe. Stopped here on a road trip from Florida to New York because I could not stand another chain coffee experience, and really wish this were my local coffee stop. I would be in here every day. Absolutely worth the seven minute detour.“
Customers` Favorites
“This is the best coffee shop in Richmond, hands down. I've been living in Richmond for a year now, and this place has meant a lot to me. Everyone is so friendly and nice, has been very kind when I am having tough days. Also the best coffee, and great music playing!“
Customers` Favorites
“I accidentally deleted a text from my sis in law with a giftcard attached! I appreciate you guys so much for taking the time to research and sending me a replacement and a follow up phone call. That's what I call top notch customer service not to mention, the coffee is delicious! Your SB versions are sooo appreciated!!“
Customers` Favorites
“Fantastic coffee, fantastic people and good prices!“
Customers` Favorites
“Tara makes my day every time I go through the Drive Thru! Remembering my car or our last conversation. She is very thoughtful and the entire staff has the best energy! Is this what I’ve been missing by not visiting them before? So glad I started frequenting the Forest Hill Starbucks! ☕️“
Customers` Favorites
“love everything about this place“
Customers` Favorites
“I am just mad that I'm only experiencing Roz's food now! Roz is one of the sweetest ladies you will ever meet and her waitress is friendly, knowledgeable, and very social. This little slice of heaven, located inside of a pharmacy in the Mechanicsville area, is a great spot for breakfast or an early lunch. There's also plenty of sweets like cakes and muffins to satisfy that sweet tooth. I hope to go back very soon and visit Roz's again.“
Customers` Favorites
“Just had a fantastic New Year's Eve dinner, complete with champagne. Primo service as always.“
Customers` Favorites
“Excellent cocktails, oysters, atmosphere, and service!! Great spot for a date night.“
Customers` Favorites
“I bought some Dark as Dark from the grocery store! My wife likes dark roast! She usually uses a creamer. I drink mine black! This has to be the smoothest dark roast I have ever tried! I usually end up with a bitter aftertaste with the dark roasts I have tried so far. Not with this. We bought a grinder thinking that may be the problem but even with fresh beans lots of dark roasts still give that bitter aftertaste. This is tasty all the way through! I’ll be buying this from now on and I like the fact that we will be supporting a Va business as well. We will have to try out one of your locations in Richmond some time!“
“Oh I went here with a friend of mine I had never been here. We ordered some subs and boy were they delicious period and the price is pretty decent. But when I looked on their shelves boy they got some really high prices on those shelves. Considering that is a somewhat poverty area the prices are insane. God please talk to the management or whoever owns this place. I'm not going to recommend it if you're going to go grocery shopping I'm just not but if you want a great Sub Stop in and get one“
Customers` Favorites
“The back patio is amazebeans!“
Customers` Favorites
“Sugar shack on Huguenot has great service and excellent food. Will be back.“
Customers` Favorites
“Great pizza!! Knowledgeable and friendly staff.“
Customers` Favorites
“Loved my experience at Can Can! Dreamy vibe & our server Okalani was amazing. She knew all about gluten allergies and made the best recommendation.“
Customers` Favorites
“I love the non dairy options. The customer service is usually awful but the good ice cream cancels it out for me each time. 🤣 They need training, they treat you as if you ordering bothers them. No smiles no greeting just tilted heads and attitude. One lady was so dismissive to us and had the nerve to make us wait while she trained two girls on milkshakes. We were like hello and she literally ignored my husband. 🤭 5 stars to the non dairy ice cream though.“
“I love my mocha latte always great service wen we go there.“
Customers` Favorites
“Best BLT I’ve ever had staff is super friendly and service was quick and amazing 10/10“
Customers` Favorites
“I recently had bad service at a Starbucks at the Omni hotel downtown Richmond around 12:55 PM and normally Starbucks starts my day but because of the bad service and wrong order and this particular Starbucks stated that they can’t give us a receipt because they ran out of Receipt paper and they could not scan my phone for my points and also gave me the wrong order with my name on it. That was a very bad start of my day. I called customer service and they’re aware I went to physical therapy because I had to And after Physical Therapy, I was exhausted My husband asked me what could he do to put a smile on my face and I said I want cappuccino wet with almond milk Six pumps of classic syrup and a splash of mocha you William and the supervisor I forgot her name was so attentive. I really appreciate it. Thank you so much for making my day . I also call customer service so they can be recognized on their service thank you, William and team“
Customers` Favorites
“Nice people and decent drinks! I'm that kind of person who orders annoyingly specific drinks at Starbucks but I watch them make it right and on time. Only thing I can say is please ask more about being a rewards member! Technically my fault but I keep forgetting to get my points haha!“
Customers` Favorites
“My daughter and I had just picked up a rental car nearby so we stopped at this Starbucks to head to our next destination on our vacation. Drinks were perfect (excellent hazelnut shaken espresso) and were ready when we got there. Easy in/easy out in the parking lot. Friendly staff.“
Customers` Favorites
“This is a great location. The service is always friendly and fast, drive thru or pick up inside. I don't know where they find employees that work this hard, but they are almost always busy when I visit and the staff is always killing it!
Vegetarian options: I'm not a vegetarian, but I love the impossible breakfast sandwich!“
Customers` Favorites
“i tried their macarons and they were DELICIOUS! they were so huge, but still very good. the texture and flavor was amazing. strongly recommend. i will definitely be back!“
“I was most impressed with this coffee! No bitter after taste even after drinking the bold version. It is smooth, flavorful and worth every penny. Do yourself a favor...treat yourself to one of (if not THE) THE BEST COFFEES AVAILABLE!!!“
Customers` Favorites
“I would just like to say that I am very impressed with the Starbucks employees at Target. Yesterday I bought a gift card and ordered a drink and the young gentleman was extremely nice but I was overly impressed with the fact that the lady after me began asking him questions in sign language and she placed her order with him. He communicated with her and she seemed very happy to be able to talk to someone about her purchase. I would just like to say to this young man “good job” you are essential and important and we are lucky to have someone who can communicate with all customers“
Customers` Favorites
“I absolutely love the employees at this Starbucks! Every single time I've gone here, anyone that's ever helped me has been wonderful. I've rarely had a less-than stellar experience at any Starbucks, but I'll honestly go out of my way to go to this one because everyone is so nice!“
Customers` Favorites
“I enjoyed a Make Your Own breakfast burrito and iced coffee.“
“Star buck's great and quick service love the coffee“
Customers` Favorites
“Best customer service I’ve ever had. They had to remake my order due to issues somewhat beyond their control making my wait longer. They prepared it and ended up giving my money back for the inconvenience. They are amazing all the time though and the staff rocks!“
“I had a much better experience at this location instead of the one close to my house. I was greeted when I walked in, holiday tunes playing, people enjoying the atmosphere & my hot tea was on point. If you feel a head cold coming on or have one, the medicine ball is the best thing to get you through the day. My drink was perfect. My lemon pound cake was FRESH too!“
Customers` Favorites
“I had the pleasure of visiting this Starbucks on a chilly day, and I couldn’t be more impressed! From the moment I stepped in, I was welcomed with warmth and exceptional service. I ordered a grande Pike Place hot coffee, and it was everything I needed to fight the cold weather.
The coffee was rich, smooth, and perfectly brewed—a true testament to the quality Starbucks is known for. It came in a festive holiday cup that made the experience feel even more cheerful and special. The barista who prepared my drink paid attention to detail and ensured it was just right.
The atmosphere inside the store was cozy and inviting, making it a great spot to sit down and enjoy my coffee while catching up on work. Whether you’re looking for a quick pick-me-up or a place to unwind, this Starbucks is an excellent choice.
Thank you for making my day warmer and brighter—both with your coffee and your outstanding customer service. Highly recommended!“
Customers` Favorites
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“This is a nicer hotel that’s very close to the airport. The only bummer was that the shuttle to the airport in the morning only ran every half hour. Be sure to put your name on the list at the front desk because the shuttle only had room for 10 passengers. Richmond airport is easy to fly in and out of. When I have to go to the area, I’ll often turn my rental car in the night before my flight and take a shuttle to the airport hotel and then shuttle back in the morning. To pick up the shuttle to the hotel from the airport, you need to go to the middle island and to the right as you exit the baggage claim area. I would suggest calling the hotel and letting them know you’re there if you don’t see the shuttle.“