Customers` Favorites
“Never had them mess up any of my orders and I’ve eaten here quite a bit since they opened. Staff is always friendly, the orders are occasionally later than the advertised time on the app but that’s to be expected when you get swarmed with 100 hungry troops.“
“I’ve been seeing a lot of things about how they are rude, but my experience was overall good, they ask questions and they get the job done! I liked it even though people say “Don’t recommend” honestly they all just got a power trip lol“
“Personally, I really liked it.
The guy below me is an idiot though, you should know those registers don't read them correctly nor do they support them, next time figure out a better response before bashing on ones service. Regardless, service was great, food was great, I'd go again multiple times if I could.“
Customers` Favorites
“I had a fabulous experience at the Lakewood Carls Jr. Mr. Rhett at the drive thru window was a phenomenal customer service extraordinaire! Dude was fast, efficient, and super kind. I couldn’t ask for better service. On top of that the burgers were bussin’ and the fries were super hot and fresh. They even made sure I got my sauce which is kind of a big deal to me. Thank you to Rhett and the Lakewood Carls Jr for servin it! <3“
Customers` Favorites
“It’s the real deal, old-school drive-in burgers that you’re craving. Everything is good here… EVERYTHING.“
Customers` Favorites
“5 stars We hadn’t been to this Carl’s Jr. in quite a while and had lots of questions about the menu. The team member at the drive-through was incredibly patient, friendly, and helpful as I took my time ordering and asked about several items. We had a few customizations in our order, and he cheerfully accommodated all of them without missing a beat. When we received our food, I realized I had forgotten to request a lettuce “bun” for my chicken sandwich instead of the potato bun. I offered to just buy some lettuce on the side to fix it at home, but the employee kindly checked with his manager and they actually remade the whole sandwich for me with the lettuce wrap. I was so impressed—they really went above and beyond! The service was excellent, and the food was fresh and delicious. We’ll definitely be back next time we’re in the area. Thank you for such a great experience!“
Customers` Favorites
“This place is great! Super fresh, flavorful food at a great price point. I wasn’t expecting it to be this good! Will add to my lunch rotation for sure.“
Customers` Favorites
“I come here a lot, at least a few times a week, and I always have a great experience. I normally come during mornings and have Ember at the window helping me, she's a doll. My fries are always hot and fresh, and the new smash burgers are absolutely filling and delicious!! Always a 5 out of 5 🙌🏻“
Customers` Favorites
“The location in Fircrest WA is the ultimate best one ever. Everyone is so nice and professional. There is one person that is over the top the best. Her name is Lenora. She remembers us every time we visit. She is genuinely the nicest person ever. We will now only visit the Fircrest location because of her.“
Customers` Favorites
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“I went to Arby's this evening to what I expected to be a quick grab and go. It turned out to be a little longer than what I had anticipated. There was a reason behind this. They were short staffed and surprisingly busy for a typical Tuesday evening. There were only two people working when I showed up. Their names are Sonja and Jonathan. Let me tell you about these two! They were such a great team, trying to push out several orders, making sure everyone had what they ordered. They were very apologetic and rushing from the front to the back to take the orders, cook, and prep. I also noticed that they had door dash orders. So, not only were they fixing people's orders that were there, but orders from online. They stayed professional, calm, pleasant, respectful while being put under pressure of a rush they didn't expect. Arby's manager as well as Arby's franchise should be proud to have them working for them. They are great! I'll be glad to go back. Thanks Sonja and Jonathan for setting a great example of hard work and teamwork! And yes, my order was correct and hot! ?“