Customers` Favorites
Customers` Favorites
“I went through the drive thru Sunday with my husband, youngest and grand pup. My daughters name is Ella. The lady working the windows name was Bella. She was so nice and my daughter can't stop talking about how she has the same name as her friend and her name is almost just like hers. The other people were so nice as well. Keep up the amazing work your doing. I've never been let down there except when they forgot something but they made it right, right away. Yall deserve a raise!“
Customers` Favorites
“THIS PLACE IS AMAZING!! They added onto the restaurant and it looks absolutely amazing!! It's a whole sea based theme with a new margarita bar and tvs. If you like me great mexican food, this place is definitely something to check out!“
Customers` Favorites
“Had to stop in on a return trip to Fondy. Grew up in Fondy and spent lots of time at Giles back in High School. Delicious ice cream, just like I remember it from many years ago.“
Customers` Favorites
“We enjoyed great service as we celebrated a special birthday. We were a large group of 16. Our server Jenee was very attentive with superb service. So many great menu choices. Everything delivered together. We are so happy to have found your restaurant and recommend it highly.“
Customers` Favorites
“My favorite Culver’s“
Customers` Favorites
“Very good greasy spoon/truck stop food , if they had truck parking it'd be an awesome ? spot for truckers who deserve a decent meal, and breakfast or lunch.
Parking: 8 spots , and 2 handicap parking spots, on street parking available too going through fond du lac WI stop by and eat ?“
Customers` Favorites
“Huge shout out to Red Cabin for saving the day today!!! Called Hailey and Sara in a panic to see if they could accommodate a 60 person cater asap. They had the food ready, nice and hot so fast! Can’t thank you both enough!!“
Customers` Favorites
“They have the best burgers and custard!“
Customers` Favorites
“Best mozz stix in town! Hands down! The staff greeted me hello and took my order promptly. The wait was worth it. I did come on a Friday night, so it was packed with senior citizens. I took my order to go and ate those mozz stix up like I was a cave woman eating them for the first time! Definitely will be back for more! Thank you to the nice bartender/server girl. She was very nice to me.
Parking: There is a parking lot across the street from Schmitty's, as well... If the main parking lot is packed (usually is), then most people will park across the street.“
Customers` Favorites
“Esther( our server ) and the other server were both super! Courteous, prompt, attentive to our large group of 28. Food was excellent with generous portions.“
Customers` Favorites
“I've been going to Tuckers for 20 out of my 23 years of life. The food hasn't changed a bit and that's definitely a good thing because it's always really good. Some of my best childhood memories with my dad were in the drive-thru. They never fail to impress.“
Customers` Favorites
“This was our 1st time here. The food was very good & the staff were nice & friendly. The environment was welcoming & comfortable. We will definitely go back. I highly recommend checking them out, if you haven’t.“
Customers` Favorites
“Soup was very flavorful and the fruit was fresh and sweet“
Customers` Favorites
“Excellent food and service. prices very good. chicken dumplin soup is the best I have ever had. Will always go back when in Fond du lac“
Customers` Favorites
“The food is great!! I have had the 1/2 naked curds, fried pickle chips, southwest rolls (YUM), taco salad, taco wrap, BBQ Mac & cheese and the bacon and ranch chicken wrap. The food is the reason I come back. Hence, the 5 stars.
My experience with the service is not so great. I have ordered pick-up 10+ times now since November 2023, when I moved in right across the street from them. When I pick up my orders, I go to the bar, and the bartender/bartenders assist me. Service is terrible outside of them taking my payment and giving me my food. No greetings, no smiles, and very small talk if they can help it. So usually, this doesn't bother me enough to write a review until this last visit.
*I have had maybe 2 positive interactions out of all the times I have ordered*
8/11/24 after 9 pm Sunday. I call in my order of 1/2 naked curds, fried pickle chips and southwest rolls.
* I got this virtual gift card that I can only use on Google Pay, so I ask if I can pay over the phone. The lady says no because of policy... I ordered the night before, and whoever took the order did that.* No big deal. It is fine because I can pay in person, so I go to pick up my food and go up to the counter and let them know I was there to pick up my order. It is not busy at all, I need to mention.
Lady with brown curly hair, I did not get a name, took my payment, and gave me my food, and that was it! And what I mean by that was it, no hello, no have a good night, no smile, no interactions what so ever which was odd because I was actually trying to talk to her. I had tried to tell her, and I quote, " The reason I asked over the phone if I could pay over the phone was because I ordered last night, and they took my payment that way." Google pay.. virtual gift cards....COMPLETELY ignored me. She made eye contact.
So she gave me my reciept, and as she walked away, i was trying to tell her that i wanted to leave a tip, but because the transaction went through, i was not able to. COMPLETELY ignored again. I didn't know why I was unable to leave a tip, I was kinda asking her. I even said hey I'm asking a question to her and another lady with dark, longer hair, and glasses who, at this point, were more or less in front of me." COMPLETELY ignored me. They did make eye contact. Again, I did not get names. I got a picture of the second lady but won't post here. I was absolutely shocked. The lady with the brown curly hair handed me my order, and I did not say thank you this time as I would normally have.
I am used to being treated not so customer friendly from here, which I should not feel to begin with, but on 8/11/23, it was that bad. I wrote on my receipt that was left on the bar bad service, and they never smile. I'm sure IF they even noticed they had a laugh, but honestly, I wanted to say a lot more. I don't expect a lot for customer service, I'm not one of those. A smile goes a long way, a hi, at the least. But you completely ignored me.
I do want to say thank you to the cooks ( THE FOOD IS GREAT) and the other servers and staff who do not represent the colosseum in the way that I experienced on this particular day.
Unfortunately, I myself will not call in for pick-ups or pick up my orders anymore. I will have my daughter instead, but I can assure you that she won't be as tolerant and patient as myself if she has the same experiences. I hope that this reaches someone who might take action to at least speak about how customer service should be to the employees that may not have the best skills that they so much need in this sort of job!
I tried to be as detailed about my experiences because I do take leaving this review very seriously.“
“Our to-go food was absolutely fantastic tonight! The portabella mushroom was delicious and the chef’s choice soup was delightfully sweet and spicy. Will order again soon!“
“Thank you for all the amazing food for my daughter’s baby shower. From the bountiful charcuterie board, the taste pinwheels, chicken salad croissants and delicious salads. Especially the quinoa salad, everyone loved it. Thank you for adding your special touches to this beautiful afternoon.“
Customers` Favorites
“Friendly service, reasonable prices. They have a great soup and salad bar. So far everything I've ordered has been delicious. Breakfast, lunch, or dinner. Dinner special comes with choice of soup or salad, and even a dessert. it's definitely one of our favorite restaurants in town.“
Customers` Favorites
“The food is so good. We have always been treated like we're the only customers. The food comes hot and fast. The restaurant is very clean and so are the restrooms. This is one of my wife's and my favorite places to eat. Chips and salsa come to the table right after you sit down. They have hot and mild salsa.
Kid-friendliness: Large booths and tables. Very easy to sit mom and dad and four kids. Plus a kids menu.
Wheelchair accessibility: Door's open wide enough to get a wheelchair inside. Wheelchair can slide up to a table.“
Customers` Favorites
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“Amazing food, great service. Best place I've been in Fondy!“