Customers` Favorites
Customers` Favorites
“Cava in Madison is excellent! I am not a big fan of Mediterranean food, but my wife loves Cava. I finally went with her and it was amazing! I liked that I could choose what I wanted to put in it versus a premade meal, and it helps to know that all the ingredients for the most part are healthy, which is important for me as a plant-based eater. I wish I remember the manager’s name but she gave me an amazing first time customer deal that day (note: I did not and am not saying there’s always a first time customer deal, so please don’t go in demanding one 🤣)! It was also very clean and the ambience was nice. Five star rating! Would go back again!“
Customers` Favorites
“Absolutely love this Five Guys location in Town Madison! The staff is super friendly and the service is always quick. The burgers are cooked fresh to order and come out juicy and flavorful every time. Fries are hot, crispy, and generously portioned—definitely a must if you're a fan of that real potato taste. The place is clean and well-kept, and the atmosphere is relaxed and welcoming. If you're in the area and craving a great burger, this is the spot!“
Customers` Favorites
“I cannot rave enough about “The Bomb” sandwich!! So delicious/flavorful! Yum! They are also very attentive and kind to their customers. Definitely earned this 5 ⭐️ review!!“
Customers` Favorites
“Excellent Service!!! The employees/ owner are always friendly and accommodating 😁“
Customers` Favorites
“$12 for dinner and lunch the next day and it’s healthy! Great experience and delicious pizza! I got the mod size with marinara sauce, mozzarella cheese, olive oil, oregano, basil, artichoke hearts, mushrooms, arugula, spinach, banana peppers, pepperoni, black olives, pineapple, and garlic. I’m always surprised this place isn’t more crowded.“
Customers` Favorites
“We went to Dairy Queen in Madison and I can’t say enough good things about the staff and manager. They went above and beyond to help my son who was recovering from a tonsillectomy.“
Customers` Favorites
“Rashad Newbie was a great welcome and friendly face at the drivers pickup window who showed great service. I will definitely be back.“
“We've been in this area many times and were so happy to see a new Chick-fil-A. Love your menu, the tastes and service all over the country.
I also noticed most of the local restaurants we used to frequent only had a fraction of the cars we used to see over the years. Good Job!“
Customers` Favorites
“My very first job was a Hardee's, And aside from the biscuit job which they always assigned to a nice little old lady, I could do every position in the store so I know what it takes to run it smoothly! I must say I am always impressed with the manager that Is always there every time I come, I'm not sure his name which is rude of me.. But he's always beautifully juggling the drive through and the room in the mornings, And I think I've even seen him jump on the line to make an order. Today my Frisco breakfast sandwich was so delightful the ham had such a beautiful fresh smoky flavor and It was as close to instantaneous as you possibly could get the delivery to me that is. This is the second time this week I have gotten breakfast, And I normally Do not eat fast food but the rare occasion That time requires me To make this decision, I like Hardee's because I know those biscuits are handmade. However, I have found myself coming to this location more because of this very amazing manager. If his hand is involved in making your breakfast it just turns out delightful and he does it with such ease it blows my mind I can remember working and being in such a hurry and this man just floats through the restaurant with beautiful ease and he's incredibly nice every time I see him. To me this alone will keep me coming back.. I enjoy someone who at least seems to enjoy their job and wants to provide me With good quality food versus just throwing it out there as fast as possible for a good drive through time.. somehow this man can do both things without cutting quality .. He gets it done fast but he gets it done beautifully my sandwich looked like a picture. He floats I tell you he floats.
Hardee's needs to give this man a raise.
I can almost see myself working fast food again because this man makes it look like a good job That I would have Pride in.
Thanks 😊“
Customers` Favorites
“this location is great! the food is always great and the employees are so kind! definitely recommend!“
Customers` Favorites
“Called to let them know that half of my order was missing. Manager: "OK thank you, anything else for you" She said more than she knows. If that's management, well sh%# you know who the employees are. Can't count to 4. She told you she got it, Greg. She didn't!“
Customers` Favorites
“I specifically and purposely pass up the Jacks on Wall Triana and travel 15 minutes out of my way to go to this specific Jack's location. The other location is absolutely horrible and has been for some time now. The Hughes Rd location though?? Always great drive thru service and correct orders along with fresh food! Please keep up the good work! Management truly makes a world of difference in any restaurant!“
“pastor street tacos are best I've ever ate!“
Customers` Favorites
“Very nice and clean restaurant. Excellent service
Vegetarian options: Quite a lot of fresh veggies
Parking: Plenty parking
Kid-friendliness: Employee are friendly
Wheelchair accessibility: Wheelchair accessible“
Customers` Favorites
“I ordered the 3 meats (fish sandwich)in a box special. The curly fries were fresh and hot, the peach cobbler roll was really good, but the fish sandwich was not good, it was not hot or fresh and the fish sandwich is my favorite.
I was really disappointed“
“pastor street tacos are best I've ever ate!“
Customers` Favorites
“A lady named Cassandra was absolutely amazing, she said thanks to everyone that walked in as well as took care of a lady who was ordering in front of me who seemed to be going into labor. She went above and beyond and I really appreciate it!!“
Customers` Favorites
“Taco Bell is usually a place where if your order is wrong you just suck it up and move on because the employees are usually not very kind.
That was not my experience here. I had a huge order in the drive thru for my family. Instead of nacho fries I was given the potatoes with sour cream on them. I went inside understanding they were probably out of fries and just wanting to see if the potatoes could be made without sour cream. Every one was so pleasant and it wasn’t quite clear why I was given potato’s (I had a big order so I can understand with such a long line at dinner time that mistakes happen) but they said they would have my fries that I ordered up in a few minutes and apologized for the error.“
Customers` Favorites
“We recently visited Jack’s while staying overnight in the area, and I want to share an experience that really speaks to how a business handles customer service.
On our first visit, we picked up dinner to take back to the hotel. Unfortunately, once we got settled in and opened the bags, we realized there was an issue with our order. After a long day, that’s never ideal — but instead of letting it sour the experience, I called the restaurant and spoke directly with the general manager, Chris.
Chris was professional, calm, and genuinely concerned about making things right. He listened, didn’t make excuses, and immediately took responsibility. More importantly, he followed through. He made sure the issue was handled properly and invited us to come back the next day.
When we returned, the difference was night and day — and that second visit is what really defines this review. The staff was friendly, attentive, and clearly on the same page. The food was hot, fresh, and prepared exactly as it should be. Everything tasted great, and the experience felt smooth from the moment we walked in.
What stood out most wasn’t just the quality of the food, but the effort made to restore trust. Mistakes happen in any restaurant — what matters is how they’re handled. Chris and his team turned a frustrating moment into a positive, memorable experience, and that says a lot about leadership and culture.
The restaurant was clean, well-run, and welcoming, and the service during our return visit was excellent across the board. We left feeling appreciated as customers, not brushed off or forgotten.
Because of how the situation was handled, we would absolutely stop at this Jack’s again. Great recovery, solid food, and management that genuinely cares about doing right by their customers.“
Customers` Favorites
“this location is great! the food is always great and the employees are so kind! definitely recommend!“
Customers` Favorites
“We ordered two trays online (1 toasted and 1 cold) thinking that “toasted” would be warm/steamed like in the restaurant. When I picked them up, the bread was toasted and then put in the cooler. When I explained what I had wanted, David was more than willing to accommodate me but told me I’d have to wait about 15 minutes. I totally understood that, but he insisted on giving me a gift card to make up for my wait. Cameron set about remaking the tray of subs using steamed meat and cheese! David and Cameron are two of the best!!! They kept apologizing about how long I had to wait. They were so quick to correct the order!“
Customers` Favorites
“Last weekend, the manager at this location went out of his way to help me resolve an issue with placing an order in the app. He was incredibly attentive and welcoming, and I really appreciated that he recognized me as a regular. His level of customer service and hospitality truly made the experience stand out.“
Customers` Favorites
“Trell *sp., was so pleasant of a young man., great manners. And I saw him 1st hand have to save the day when someone took the wrong bag of food (I guess doordash) he made a couple jokes and got right on it to put the customer at ease. Also gave me a solid recommendation on the most meat sub the JJ..“
Customers` Favorites
“Went this am on 2/3/2026, and let me tell you. The 3 ladies in there were So Professional, Courteous and Hospitable. While waiting for my 2 sandwiches, turkey sub and a chicken Khahunah, I was able to visibly see the cleanliness, attention to detail and making the Absolute Perfect sandwiches. The harmony was felt amongst them and the Absolute Flow is to be imitated by other restaurants. I will Absolutely go back. Thank you ladies. Wrong Store. Meant for 12008“
Customers` Favorites
“🚨This is my go to Subway. The manager is so cool and professional. I have never came across an employee that was having a bad day. They seem to love working there. Rarely do I find a Subway with a 100 Health Score but this one had one. Everything is always so clean and bread and veggies are always fresh. Cookies are fresh too.“
Customers` Favorites
“I order both to go and in store here pretty often! I moved further into Madison, but I still make the drive for this location because they always get my order perfect! I'm super picky about how much sauce goes on my sandwich and this location always put the perfect amount!“
Customers` Favorites
“This Chick-fil-A is clean, friendly, and has fast service. We especially love to see Amy when we dine in. She’s so sweet and helpful!“
Customers` Favorites
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“Freddy’s in Madison, Al! 🙂“