Customers` Favorites
Customers` Favorites
“Cava in Madison is excellent! I am not a big fan of Mediterranean food, but my wife loves Cava. I finally went with her and it was amazing! I liked that I could choose what I wanted to put in it versus a premade meal, and it helps to know that all the ingredients for the most part are healthy, which is important for me as a plant-based eater. I wish I remember the manager’s name but she gave me an amazing first time customer deal that day (note: I did not and am not saying there’s always a first time customer deal, so please don’t go in demanding one 🤣)! It was also very clean and the ambience was nice. Five star rating! Would go back again!“
Customers` Favorites
“Absolutely love this Five Guys location in Town Madison! The staff is super friendly and the service is always quick. The burgers are cooked fresh to order and come out juicy and flavorful every time. Fries are hot, crispy, and generously portioned—definitely a must if you're a fan of that real potato taste. The place is clean and well-kept, and the atmosphere is relaxed and welcoming. If you're in the area and craving a great burger, this is the spot!“
Customers` Favorites
“I cannot rave enough about “The Bomb” sandwich!! So delicious/flavorful! Yum! They are also very attentive and kind to their customers. Definitely earned this 5 ⭐️ review!!“
Customers` Favorites
“Excellent Service!!! The employees/ owner are always friendly and accommodating 😁“
Customers` Favorites
“We went to Dairy Queen in Madison and I can’t say enough good things about the staff and manager. They went above and beyond to help my son who was recovering from a tonsillectomy.“
Customers` Favorites
“This location has provided consistent service and quality over the years. They provide great flexibility in crusts, and building your own pizza without adding for every topping. The staff are most often friendly and helpful. It would be great to get more locations throughout the area.“
Customers` Favorites
“Rashad Newbie was a great welcome and friendly face at the drivers pickup window who showed great service. I will definitely be back.“
“We've been in this area many times and were so happy to see a new Chick-fil-A. Love your menu, the tastes and service all over the country.
I also noticed most of the local restaurants we used to frequent only had a fraction of the cars we used to see over the years. Good Job!“
Customers` Favorites
“I have been eating here for over 30 years. This was the first fast food restaurant in Madison. I loved it then and I love it now.
They have changed their menu over the years but they have ALWAYS had the best cheeseburger ever.
Parking: no problems , i usually get a spot close to the door“
Customers` Favorites
“this location is great! the food is always great and the employees are so kind! definitely recommend!“
Customers` Favorites
“Called to let them know that half of my order was missing. Manager: "OK thank you, anything else for you" She said more than she knows. If that's management, well sh%# you know who the employees are. Can't count to 4. She told you she got it, Greg. She didn't!“
“pastor street tacos are best I've ever ate!“
Customers` Favorites
“I will have to say that Jacks has always been consistent with every location, with regard to their service, their quality, their atmosphere. Food is always delicious and their management is always spot on. I have always enjoyed my visits regardless whether it is breakfast, lunch, or dinner.“
Customers` Favorites
“Very nice and clean restaurant. Excellent service
Vegetarian options: Quite a lot of fresh veggies
Parking: Plenty parking
Kid-friendliness: Employee are friendly
Wheelchair accessibility: Wheelchair accessible“
Customers` Favorites
“First time there and the employee who waited on us was very helpful and friendly.I believe his name on our receipt was Xavien and we were very happy with our food and service was fast and friendly. I was told this Arby's was under new management.We will definitely be regulars.“
“pastor street tacos are best I've ever ate!“
Customers` Favorites
“When I came through the drive through the woman who took my order (Ralita) was so kind and welcoming plus it only took 3 minutes to order and get my food. She was so welcoming and friendly definitely need more of her and they should keep this worker because I will be definitely coming back to see her“
Customers` Favorites
“A lady named Cassandra was absolutely amazing, she said thanks to everyone that walked in as well as took care of a lady who was ordering in front of me who seemed to be going into labor. She went above and beyond and I really appreciate it!!“
Customers` Favorites
“We recently visited Jack’s while staying overnight in the area, and I want to share an experience that really speaks to how a business handles customer service.
On our first visit, we picked up dinner to take back to the hotel. Unfortunately, once we got settled in and opened the bags, we realized there was an issue with our order. After a long day, that’s never ideal — but instead of letting it sour the experience, I called the restaurant and spoke directly with the general manager, Chris.
Chris was professional, calm, and genuinely concerned about making things right. He listened, didn’t make excuses, and immediately took responsibility. More importantly, he followed through. He made sure the issue was handled properly and invited us to come back the next day.
When we returned, the difference was night and day — and that second visit is what really defines this review. The staff was friendly, attentive, and clearly on the same page. The food was hot, fresh, and prepared exactly as it should be. Everything tasted great, and the experience felt smooth from the moment we walked in.
What stood out most wasn’t just the quality of the food, but the effort made to restore trust. Mistakes happen in any restaurant — what matters is how they’re handled. Chris and his team turned a frustrating moment into a positive, memorable experience, and that says a lot about leadership and culture.
The restaurant was clean, well-run, and welcoming, and the service during our return visit was excellent across the board. We left feeling appreciated as customers, not brushed off or forgotten.
Because of how the situation was handled, we would absolutely stop at this Jack’s again. Great recovery, solid food, and management that genuinely cares about doing right by their customers.“
Customers` Favorites
“this location is great! the food is always great and the employees are so kind! definitely recommend!“
Customers` Favorites
“Super sweet lady who works there's in the mornings, amazing food and good portions. Most subways skimp you but she made my sandwich look like the commercials! (Not to much though greedy big man if your seeing this, just enough that it's actually what you pay for) And I'm very greatful with how kind and considerate she was with me and my coupon troubles!“
Customers` Favorites
“Went this am on 2/3/2026, and let me tell you. The 3 ladies in there were So Professional, Courteous and Hospitable. While waiting for my 2 sandwiches, turkey sub and a chicken Khahunah, I was able to visibly see the cleanliness, attention to detail and making the Absolute Perfect sandwiches. The harmony was felt amongst them and the Absolute Flow is to be imitated by other restaurants. I will Absolutely go back. Thank you ladies. Wrong Store. Meant for 12008“
Customers` Favorites
“Trell *sp., was so pleasant of a young man., great manners. And I saw him 1st hand have to save the day when someone took the wrong bag of food (I guess doordash) he made a couple jokes and got right on it to put the customer at ease. Also gave me a solid recommendation on the most meat sub the JJ..“
Customers` Favorites
“I order both to go and in store here pretty often! I moved further into Madison, but I still make the drive for this location because they always get my order perfect! I'm super picky about how much sauce goes on my sandwich and this location always put the perfect amount!“
Customers` Favorites
“🚨This is my go to Subway. The manager is so cool and professional. I have never came across an employee that was having a bad day. They seem to love working there. Rarely do I find a Subway with a 100 Health Score but this one had one. Everything is always so clean and bread and veggies are always fresh. Cookies are fresh too.“
Customers` Favorites
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“Freddy’s in Madison, Al! 🙂“