Papa John's in Phoenix

“I’m giving it 5 starts because the new employees at this location deserve it. The pizza has been so good I’ve been getting it weekly. Tonight I went in and the tip jar was gone. It Makes me think twice about supporting a company showing such little care for the employees and the excellent service they have been providing at this location. I doubt they are paying them a living wage. Do better as a company because these employees are driving up business in this area for sure“

“I have been getting my pizza at Papa John's in this area for many years never had an issue I ordered pizza tonight and I accidentally put carryout which I wanted delivery so I called them and they did not charge me for delivery my pizza was hot and fresh like it just came out of the oven no complaints“

“I’m giving 5 stars because the poor girl working tonight all by herself is amazing. I feel so bad for her. There needs to be more than one person here!!! A guy came in and ordered 6 pizzas then 3 more people came in. There needs to be more workers at night not just one person.“

“Joel gave me some of the best service I’ve ever experienced. From the very beginning, he was respectful, patient, and really focused on helping me out. He took the time to understand exactly what I needed instead of rushing through things, which made a big difference. It felt like he actually cared about doing a good job, not just finishing quickly.

What stood out the most was how reliable and professional Joel was. Everything he said he would do, he did—and he did it well. He paid attention to the small details that most people might overlook, and that made the whole experience smooth and stress-free. Whenever I had questions, he answered them clearly and made sure I understood, which showed how much he values good communication.

Joel also has a great attitude. He stayed positive the entire time and made the experience enjoyable, not just efficient. It’s rare to meet someone who is both highly skilled and genuinely easy to work with, but Joel managed to be both. That combination really sets him apart from others.

Overall, Joel didn’t just meet expectations—he exceeded them. The way he handled everything showed professionalism, effort, and care. Because of that, I can honestly say he’s one of the best people I’ve ever worked with. If I ever need help again, Joel would be the first person I’d go to. Overall, Joel was an absolute beauty, an angel sent from heaven, if any lady’s see this hit him up 10 stars“

“I got a pizza delivered, and it was still hot and crisp. Everything about the pizza was delicious. The only thing I will say is that I paid extra for the Parmesan crust and it didn’t have as much flavor as I wanted it too, but the order arrived early and the driver was very nice. I will definitely order here again.“

“I want to recognize the team at Papa John’s on Thunderbird. The location has great customer service and a consistently positive experience. I’d specifically like to thank the manager, Marcus, and the entire staff for their professionalism, helpfulness, and great service. It’s appreciated and definitely stands out.“

“After a long day at work, all I wanted was to come home and enjoy a nice dinner and the team at Papa John’s delivered the perfect pepperoni pizza. Not only that!!! My Starry 2 liter was nice and cold. Didn’t even need ice. Thank you for making my night!“

“It was pick up so obviously there's not really going to be too much of an atmosphere but i feel like the worker wern't too happy which is understanable because there typically only one or two. My food was made on time and always correct, they use the right amount of dough unlike some other locations where the pizza feels like soggy cheese and bread.
I wouldn't call Papa Johns a fancy pizza place but that's kind of the goal, they want to be more affordable and even have an app with discounts which I recommend you get.
Always tip! Most people are struggling in this economy so if you don't have the money to tip then why not just buy a pizza from the grocery store. We all know that working with fast food isn't quite high paying so please be considerate to the hard workers that try and do their best but aren't paid enough. Blame corporations for this.“

“This is the second time I ordered pizza and wings from this location, and it is the second time I get excellent customer service. Since my coworkers loved the pizza, the first time I ordered, I decided to order them pizza again. They loved it. Thank you for making our Christmas dinner a little more special. ?“