Starbucks in Scottsdale

“I came in today after a long shift and Sophia I believe her name was (young with long blonde hair) was the sweetest person I’ve ever met. She had a smile the whole time and as she was leaving and I was sitting she made sure to say goodbye to me and remembered my name. Not a lot but small things like that can make someone’s day. Very lovely location! Highly recommend“

“I ordered a decaffeinated coffee drink and the girl who was working there around 8:45 am Oct. 11, 2024 (I didn’t catch her name) made the drink with caffeinated coffee, but then told me that she was making a new one that was decaf since she made a mistake. She didn’t have to do that, but she went out of her way to make sure I got the right drink and I’m really thankful for that. Really great service!“

“Andres and his partner were incredibly kind and made my morning. Just very very genuine and warm. I also heard their interactions with other customers as I sat and drank my americano which were equally as pleasant. Would of gave a good tip if there was the option to. The seating area was also very nice.“

“This is a fantastic Starbucks. I go several times per week and my order is always correct. The staff is outstanding, friendly and fast. I visit other Starbucks but this one is perfect. I look forward to swinging in and getting my morning started off great.“

“It's Starbucks :-) If you like Starbucks, then you'll love this one. It's on the smaller size but that's what makes in quaint. Good coffee, good batista and good environment. The manager, Anna, is wonderful. Can't wait to visit again tomorrow!“

“First of all Leilani is the absolute best!!! On my second visit she remembered my drink which is very rare!!! She has an awesome personality!!! Very personable and makes the whole experience very pleasant!!! I’ve been to a ton of Starbucks in my life n I have to say this is my absolute favorite Starbucks to go to, because Leilani makes it awesome!!! So now I’m a regular here!!! Today she recommended a new pumpkin flavor that she said was amazing… so I ordered it and she was sooo right!!! The drink is almost as amazing as Leilani!!! Keep up the awesome customer service and I look forward to my next visit!!! Thank u Leilani!!!“

“This is my favorite Starbucks location. The early morning employees are friendly and always take extra effort to ensure that my drink is correct and made with care. While the location on Pima is more of a direct route to work I go out of my way to come to this location.“

“I have been going to this Starbucks for quite a while. I have not had a bad experience once. I think I know a large majority of their staff by name, including there store manager that has now been rightfully promoted. I get treated by name every time I walk in and are very helpful and patient when I am undecided when I am undecided, even though I have looked at the menus a million times. I highly recommend this Starbucks. I need to shout out Jasneesh, Lisa, Isabelle, Ellie, Sarah whom are all beastie on the bar, and incredible at customer Service. I am sure I’m forgetting someone they are all Great!“

“Hey if you have visited one starbucks you've seen them all. So then what is it that make me give them 4 stars. Well I'll tell you its there customer service. There always pleasant never frustarted by a difficult customer. They smile and are generally happy. Of course that could just be pure b.s. but this place seems to care. They friggen smile and polite so for that they get 4 stars. Oh and there coffee ain't bad either.“

“You've gotta try this NEW BAKERY ITEM! Potato Cheddar and Chives This was the tastiest! The aftertaste alone was so good that I wanted more I could only imagine the amount off weight I would gain if I worked @Starbucks I also had a Venti Carmel Machiatto with whip extra shot ... Perfect ?

Parking: In a large parking loot but very small space to park @@Starbucks“

“The great thing from my perspective is that it opens super early at 430am, before the heat comes : )

Anyway, the staff is polite and friendly.

It is not a big store and indoor seats can fill up quick.

Lots of parking outside though.“

“I came in furious because I ordered from Uber Eats and my order was wrong but the people in this location took care of me! I was so upset because my order was wrong but the way I treated and taken care here was so wonderful!! My drink was corrected and was so delicious!!! I made sure I apologized to the cashier profusely because I was way too upset over a drink that can be corrected! This location is top tier !!!“

“So this has always been our family go to place, we loved how the staff reacts to the dogs as they visit with all the families. This staff has always been clean and very family freindly, now for some reason they are not able to interact with family pets now. Really hurts since this is by far the best staff ever. We love this place. Some one please help and let these gals interact again with the family pets. Keep up the great work here.so many come here for there pup cups. Thank you ❤❤❤“

“I visited this store a few minutes ago on 1/9/24 and my latte was made perfectly, despite lots of customizations... and the steamed milk was not burnt, which has been a frequent experience for me at other stores lately.The barista was so pleasant and friendly, and my latte so good, I decided to go back for a second one after I finished my grocery shopping. There was a different barista this time, and she was also incredibly pleasant and friendly, and once again, my latte was absolutely perfect.Kudos to this Starbucks for training their employees to make a good latte. And thank you so much to the two young women who helped me… Your pleasant nurse brought a smile to my face and really made my day.“

“Drinks: just right in flavor and sweetness; your standard Starbucks drinksService: We had to stop in at 6 am ahead of going on the road, and the girl working there was very efficient and chipper!Atmosphere: Inside Basha’s, a grocery store“

“A Coffee Shop That Feels Like Home

Walking into this Starbucks each morning feels less like visiting a chain and more like stepping into a warm, welcoming neighborhood café. From the very first visit, Ramon, Cassie, Sosha, and Kara have gone above and beyond to make each experience feel personal, intentional, and heartfelt.

They greet me by name. They know my drink without having to ask. But more than that, they treat me like family—with genuine kindness, radiant energy, and an attention to detail that’s rare even in the most intimate cafes.

It’s not often you find a team so deeply invested in what they do—especially under the umbrella of a massive global brand. But somehow, this crew takes the big Starbucks name and delivers the heart and soul of a mom-and-pop shop. Their passion, consistency, and love for the community shine through in every interaction.

I’m incredibly grateful for them. If you’re looking for more than just a cup of coffee—if you’re looking for connection, warmth, and that rare feeling of being seen—this is the place. A true five-star experience every time. Highly recommend.“

“It feels like a good time to talk about the service I received from Will Cano the other day. I dont normally buy drinks but my wife's order was a bit confusing from memory and I was trying to attempting to surprise her. He could tell I was a bit confused between pumpkin spice variations. He showed patience, guidance, leadership and explained things to me as my wife as dietary restrictions. He did an amazing job and wanted to thank him for that. My wife enjoyed her beverage and I will return back soon as I now enjoy pumpkin spice drinks as well. Thank you Will.“

“Jager was very accommodating with my order. He was able to answer my million questions and do so with a smile. All the staff was amazing and had a nice efficienct yet aware work flow. No cross contamination or taking shortcuts ! And every thing was packaged with care! Thank you to a well trained amazing staff!“

“This location is the best in Arizona. The staff is beyond amazing. I come in here regularly and they’re so professional and kind. Orders are given out timely and with a smile. Everyone is extremely patient. Other Starbucks locations do not compare. They need to use this store location as a model for the company. They exceed expectations regularly. I’d like to thank everyone on the team for being and doing their best everyday.“

“I LOVE coming to this place after work! Everyone is so friendly and provides amazing customer service.

P.S. To the pretty blonde girl with glasses: you were totally right about adding caramel drizzle to a Vanilla Bean Frappuccino - it’s literally my new favorite 😛“

“Hard to review the place cuz I could not find it. I would have added a title that said a warning for others using the map but it wouldn't let me. The map did not tell me it was inside a grocery store. I drove around a mall that had several restaurants, a grocery store, clothing stores.... Only when I drove around a tree did I see a sign on the outside of Safeway that said Starbucks inside. The map should have been more clear cuz I wasted time getting there and wasted time driving around the parking lot trying to find the place. Possibly putting others in danger because I had to look at the buildings and not the road.“

“Strangely enough, this Starbucks has the best drinks. I think because they take care of everybody one at a time, they put a little extra care into it, and it always comes out perfect. Aiden is a dream! Super friendly, super good at his job, I always stop by if I see him there. He is absolutely an asset to Starbucks!“

“Amanda, Nora, Dean and Isabell make my day! This store does not accept my app but I go there anyways because my day is off to a great start! I forgot my free coffee through points just to be greeted by them. Amanda always gives me a great saying on my cup and Nora gives me a great happy face but it’s about the delicious coffee and super service!“

“I’ve been coming to this Starbucks for over 10 years, and it’s been great to see how much it has improved over time. I remember when this location was much smaller — cozy, but often crowded and hard to find a seat. Since then, they’ve expanded by taking over the next-door space, and the difference is amazing!

Now it’s bright, spacious, and so much more comfortable. There are plenty of tables and seating areas for relaxing, working, or meeting friends. The atmosphere feels open and welcoming without losing that classic Starbucks vibe.

The staff are friendly, the drinks are consistent, and the whole place is always clean and well-kept. Whether you’re here for a quick coffee or to spend a few hours on your laptop, this location is a great spot.

It’s been awesome to watch this Starbucks grow — and it’s definitely become one of my favorite places to stop by.“

“This is a really nice Starbucks aesthetically. Super clean and bright very friendly staff

Ordered a Venti iced coffee with light ice. It came with pretty heavy ice and the iced coffee itself tasted very watered down. It was actually hard to believe it was even iced coffee just tasted like water.

Was going to return it, but felt bad.

Bonus point for cleanliness and very friendly staff points deducted for watered down iced coffee.“

“i have a pretty complicated drink order that i like made very specifically, and koma got it perfectly!!! they understood exactly what i wanted and made it with no issues :) i usually have to walk back in to get it redone because it gets messed up, but koma was very sweet and quick and got my drink right!!! thank you koma 💕“

“To the guy in the drive through made my morning. I was in fact having a bad morning and even though it was a minor fast interaction his smile and demeanor made my aweful drive a rather pleasant one and gave me a little bit more shine today. Thank you.“

“This is the prettiest Starbucks I've ever been to. With comfy chairs inside and out, it makes you want to linger a bit with your coffee and a book instead of heading out immediately. The coffee was rich and bold and the breakfast sandwich was pretty tasty. I had the vanilla lavender iced latte and the turkey bacon and egg breakfast sandwich. It was excellent!! My new favorite Starbucks.“

“I want to give a huge shoutout to Jennifer and Jasmine at the Target Starbucks for being absolutely amazing! Their exceptional service, warm personalities, and attention to detail truly set them apart. Every time I visit, they greet me with genuine smiles and make me feel welcome. They consistently go above and beyond to ensure my drink is perfect and always handle the morning rush with professionalism and grace. It’s clear they take pride in what they do, and it makes all the difference. Jennifer and Jasmine, thank you for being the best—you’re the heart and soul of this Starbucks!“

“This Starbucks— S O L I D. Well staffed. Came in 1210p busy July 4th week. I vote Josh for a review/raise — he has to be one of the management staff (I never asked but clearly a leader). Service 5- 🌟 🌟 🌟 🌟 🌟 they were on it! Everything clicked. Oh, bathrooms were sparkly and “smelly-GOOD” !!!“

“This is a small Starbucks, and it looked a bit dingy at first glance. There was nary a customer, and the front counter had a grim vibe.. but don't appearance fool you. They do have a full menu stocked with all the delicious choices that you'd see elsewhere. They even had the new holiday drinks out which was very nice.Also, the flavor of the coffee drink I had was consistent with what I've had elsewhere. Cashier was quick and efficient too, and I was in and out of their in no time with my caffeine fix. :)“

“This is a wonderful Starbucks! They're extraordinarily friendly and efficient and it's a pleasure to come in here. They know their regular customers by name and you always feel welcomed. Veronica and Angie are extremely friendly and make everyone feel at home.“

“This location is always so quick and so nice. I love when they do the free samples at the pick up counter too! Ginger in the drive thru is my favorite employee, she is so kind and always has such a great positive attitude. I’m always so happy to see she is working. This is my favorite Starbucks in Scottsdale. ??“

“Came into this location earlier this afternoon and spoke with a Kelly. My drink was made correct, but I just wasn’t happy with it. She offered to remake it for me with some modifications that she recommended and now it’s my favorite drink! I love this location. Always clean and friendly.“

“Ideally located in The Pavillions (South side) for a drive-through but they also have a great little seating area and also a small patio. Service is always very good here and the coffee hot! It gets quite busy here f you want a seat, so it seems to be a popular meetign place.“

“I come here a few times a week because I work down the road. I'm usually in before 7:30am. Even at that time, everyone is incredibly friendly. It's always fast service and I appreciate these guys working their butts off to make it happen! Thank you team!“

“Starbucks is Starbucks. Glad there was one by the hospital. The drive-thru was just okay. If you make a right turn into the driveway, the panel to order is immediate! The barista didn't pay attention to detail, my drink had coffee all over the cup that had I not caught it, I would have been wearing it.“

“A great Starbucks inside Scottsdale Fashion Square when you need a break from shopping. It’s almost always busy, but the service is quick and the staff keeps the line moving. There are plenty of comfortable seating options, making it a great place to relax, catch up with friends, work for a bit, or simply enjoy some people-watching. The modern design and large mural give it a warm, inviting atmosphere. One of the better mall Starbucks locations I’ve visited.“