Hot Pot Restaurants in Burnaby, BC

“First time hot potting. The waiter was so helpful and the food was delicious!!! We will definitely be back again!“

“I’ve never been to Haidilao before, yesterday was my birthday and my friend decided to treat me.
When we walked in, there were birthday decorations on the table our server Elana helped us take pictures and was extremely attentive and sweet. She frequently came back to check in on us to ensure we were having a good time, switched out our old dishes and filled up our waters swiftly.
I mentioned that we didn’t want the birthday song or anything elaborate that draws attention as that’s not personally my thing. To my surprise at the end, she came back with appetizers that I mentioned I enjoyed packed to go along with some snacks for us, wishing me happy birthday again with a bright smile.
Safe to say, I will be coming back again as the service here is top notch!“

“I ordered the signature malatang with less spice, and my friend ordered the sesame sauce spicy dry mix. I already had high expectations because some of my friends told me this is the number one malatang place.
It really hit the spot!! So delicious. The soup had rich umami flavor and paired well with all the ingredients. The spice level was just right for me since my stomach is usually too weak to handle spiciness.
I also tried some of my friend’s dish. She chose medium spicy. It was actually too hot for me, but still very tasty. Spiciness is very personal, so I recommend starting with your own comfortable level and then adjusting the spice level on your next visit. (Anyway, you’ll definitely come back!! ;))
The staff were very friendly and welcoming, which made my experience even more pleasant.
Also, the restaurant looked much more hygienic than other malatang places. Please keep up this great quality 🙏
The only thing I’d suggest improving is the meat container. It looked a little empty, and since the meat was rolled up, it was hard to tell how much I was actually getting.“

“Still love the taste of this place but have noticed they've decreased a lot of the veggies they used to give ! The squash and taro is very very small now and there is no tomato or rice cake or lettuce anymore. I think the cabbage was also reduced in quantity too tho they did add broccoli and another mushroom in its place. Another change has also been the ice cream changed to melona brand which tastes a bit more artificial than the sundae they had before! Still am coming here because it's still one of the best tasting hotpot places around 😆“

“One of the things I really like about this hot pot buffet is the variety beyond just the hot pot itself. They offer a nice selection of complimentary snacks, side dishes, and desserts, which makes the whole experience feel more complete and enjoyable.
It’s also a great place to come with friends. The atmosphere is relaxed, there’s plenty of food to share, and everyone can find something they like. Whether you’re catching up or just hanging out, it’s an easy spot for a group meal.
Overall, a fun and satisfying place to dine, especially if you enjoy having lots of options!“

“Service was friendly and not intrusive, and even though it got busy the staff stayed on top of things. The place felt lively, perfect for a group dinner. The price is higher than a regular place because it’s all-you-can-eat premium hot pot, but if you love hot pot and want variety, it’s worth it at least once.“

“I am pleasantly surprised by this place. Good food, fast service, no frills eatery. The salt-pepper popcorn chicken Taiwanese style rice was top 5 out of 5 quality.

Price is also fair, though at $20 per dish almost, the portions are large and yummy. Don’t expect anything fancy but standard and reliable Taiwanese comfort food.

Service is quick and no non-sense. Also, they give the option of 10% tips when checkout. This is a breathing way to allow diners to choose.

Heard that originally the place was Korean-Taiwanese food, operated by a Korean and Taiwanese couple. Then was passed on to a new Taiwanese boss, then now to their 2nd generation. At least that’s what the staff member told me. So they’ve been at this location for long, just with a new style and twist.

I will be back - 5 out of 5.“

“Pot Empire has become one of our go-to comfort food spots. The ambiance is great, the staff are very friendly, and the food is fantastic every time. They truly live up to their name as the Empire in hotpot— easily one of the best hotpot places in Vancouver/Burnaby. Highly recommended!“

“One of my favourite place to eat. Food is delicious.“

“My favourite hotpot restaurant :) I love the individual hot pot idea and all the ingredients are very fresh and tasty. Always have an amazing experience here“

“The experience was average and better than most other hotpot places as there was a variety of food items to choose from. They have a few buffet tables available with veggies, seafoods and sauces along with different dim sum items where you helped yourself at this AYCE venue. Only items to order from waitress were the meats and the soup stocks which were included in the price.
Service was not great as we had to wave down our waitress to ask where our meat orders were the second time around after waiting for a good 25 minutes. After all, for AYCE there’s a time limit of 2 hours. The milk tea had way tooo much sugar but our second waitress who changed shifts with our first made it right and replaced our drink with soy milk. Great parking in the underground parking and easy to find. We enjoyed our dinner overall.“

“great service and good was spectacular“

“This place is fantastic, all of the staff are SO friendly, welcoming and helpful. Food was delicious also!“

“My favourite hotpot restaurant :) I love the individual hot pot idea and all the ingredients are very fresh and tasty. Always have an amazing experience here“

“Be patient as this ownership group are getting their systems in place. Based on the genuine friendly staff they just need to sort out the timing in being attentive to each group of diners. The food is excellent quality and ideal for all age groups to digest.“

“This is my favourite resturant. I'm a homebody, so I get food delivery, and it is always, always good. Of all the resturants I've tried, their pork intestine is the best. It isn't chewy and it is crispy on the outside. (And I'm a white girl lol. Don't knock it 'til you try it.)“

“Wasn’t too busy when we went. The food was good with lots of different options for the ayce. We got cotton candy at the end of the meal but the cotton candy machine was a bit faulty. The staff were so helpful with the machine repair so that we could enjoy it in the end. A really good more price friendly ayce hot pot option in the Metrotown area“

“The food was great, yes if you are not into soup 🍲 why even go ... But I do like soup and with the choices it is done very well.

They use a gelatin fuel source that easily boiled the soup and even after an hour it is still going (no fuel smell)

I recommend going one level hotter then you like, me max level, because after they add more water it waters down the spice.

The toppings are fresh and the service was nice.“

“Excellent customer service Skills excellent food, reasonable price very friendly stuff we’ve been getting from them for years. Sometimes we pick up sometimes we have delivery which I live very close to.! Love their food must try everybody! We’ve also eaten inside!“