Customers` Favorites
Customers` Favorites
“There’s a reason Haidilao has become so successful around the world. Even after establishing itself as a leader in the hot pot industry, they never seem to stop innovating. Every time I visit, there’s something new.
But what truly sets Haidilao apart from everyone else is the level of service. And it’s not something that can simply be described as “professional” or “friendly.” There’s a unique culture here that makes you feel like you’re coming home when you walk through the door — happy, relaxed, and genuinely cared for. Many restaurants can provide high-quality, professional service. But that feeling of being completely embraced by a warm, joyful atmosphere, and being genuinely looked after, is something I’ve only experienced at Haidilao.
Over time, I’ve come to remember the names of many of the staff here. But two people I especially want to remember and thank are the managers, Kid and Vivian.
I’ve seen them handle the restaurant under intense pressure and keep everything running efficiently and smoothly. I’ve also seen how they respond when unexpected problems arise — staying calm and flexible, communicating clearly, and finding ways to resolve the situation. They have an excellent eye for detail, strong judgment, and the ability to make good decisions in challenging moments.
And a special thank-you to Kid. To us, you’ve become much more than a restaurant manager — you feel like family. We’ll keep coming back, again and again. And I genuinely recommend that everyone experience Haidilao for themselves — not only for the food, but for the unique culture and warmth that make this restaurant truly one of a kind.“
Customers` Favorites
“Really excellent shop. They very clearly take pride in the food they serve and it shows. The house made noodles are fantastic, and the owner showed us how the filled dumplings were best enjoyed. Great food and an owner that really cares about the quality of her food. We will 100% be coming back when we are in Burnaby next.“
Customers` Favorites
“Great service and delicious food! The staff was incredibly kind and welcoming, which made the experience even better. The broth was flavorful and everything tasted amazing. I’ll definitely come back again. Highly recommend this place!“
Customers` Favorites
“We’ve been here for dim sum a handful of times, and the food is consistently great. Service has always been good as well.
Unfortunately, during our most recent visit, we ordered the hot and sour seafood soup and found a very long black hair in it (and we are all blonde). We let our server know right away, and they were very apologetic and removed the dish from our bill.
That said, we were a bit surprised that nothing further was offered—no small discount or even a dessert on the house. While we appreciated the apology, it felt like a missed opportunity to go a step further in making things right.
A bit disappointing, especially when the “extra ingredient” definitely wasn’t something we ordered.“
Customers` Favorites
“If you’re at Crystal Mall and don’t know what to eat, try this place. The fish soup base is amazing, the fish is super fresh, and the price is great. definitely worth it.
They also have so many different options to choose from.“
Customers` Favorites
“They have a lunch special everyday. They also have another South Asian dishes beside Vietnamese.“
Customers` Favorites
“WHAAT!!! How can the sushi and the pho both be soo good!!“
Customers` Favorites
“This is my favourite hotpot place to go to, I crave it almost every single week! My parents have been going here since my oldest sister was born and have been taking me since I was a kid, this place is truly amazing and will forever be my favourite comfort meal spot in vancouver. Staff are very kind and I have never had a bad interaction here. Highly recommend the kimchi hot pot which is my go to!“
Customers` Favorites
“So....If you are looking for a quality sushi to eat and you don't not care about a fancy place with a amazing view, you should visit Hong sushi. Food was delicious, service was great, price was fair. Support them please. Best regards guys. Kris.“
Customers` Favorites
“My son and I (and sometimes my wife when she isn’t busy) have been coming to this place once or twice a week for about a year and a half and are thus regulars. We enjoy their flavourful lemon grass chicken which is absolutely amazing high quality protein that as people who are active really helps in muscle recovery and feeling satiated. The food is consistently good and the staff who recognize us know our regular order and treat us well which is why we keep coming back! Thank you!“
Customers` Favorites
“one of my favorite take aways. Many times. Pad Thai.“
Customers` Favorites
“Authentic Chinese cuisine ran by very kind owners. Whether it is to dine in or takeout, you can never go wrong with this restaurant. The fried rice, honey garlic ribs, and sweet and sour pork are some of their dishes I enjoy most. The vibe inside the restaurant feels very Chinese as well. Though the restaurant is cramped and may be overwhelming sometimes, the food is cooked to near perfection and the restaurant is simply a happy place to be in.“
Customers` Favorites
“Maruhachi Ra-men is a great spot if you’re looking for fantastic ramen. We really enjoyed the wide selection of different types of ramen on the menu. A huge plus for us was the extra noodles—they actually serve a full portion! At many other restaurants, you end up paying the same price for only half a portion, so the value here is much appreciated. On top of that, the staff is very friendly and greeted us with so much enthusiasm when we arrived.
The only downside to this location is the parking situation. There’s a small free parking area at the back, but you’re competing for spots with a neighboring restaurant and a paint shop. Street parking is also limited due to time restrictions during certain hours, and it’s paid parking.
Despite the parking hassle, the ramen and service make it completely worth it, and I would definitely recommend checking them out.“
Customers` Favorites
“Came here because I like the Victoria Dr location. It's similar but sooooo much more salty. Also the fish cakes got smaller and less generous. Still tasty though. It's a small place so prepare to wait.
Update: came back a year later and asked for less salty. Was so thirsty after I had to chug water. Why so much sodium?????“
“We spent a splendid getaway in the Murray Hotel last weekend. Candy and Marianne took care of everybody in the bar with care and smile during the busy late afternoon. Their presence makes the drinks and snacks even better. Rocky and Sheldon’s offer great hospitality in the Tai Pan. We enjoyed our breakfast very much. We will come back soon!“
Customers` Favorites
“I’ve only had the pho here, I’m a small eater and doing low-carb, so I get it without noodles and they give me some nice fresh veggies instead. It’s perfectly seasoned every time. They advertise that they use local Canadian beef, and portions are super generous. First time I visited I told the owner it was so good and full of meat it was mooing!
It’s a comfy room with a relaxed homey vibe. Seems to be a family-run place. Service is quick and friendly. If you’re lucky the radio will be tuned to Vietnamese Jazz, which I really enjoyed.
Someday soon I am going to visit here with friends, there seems to be many special dishes on the menu. I’d like to try more but I’ve only been there on my own so far so can’t order much.“
Customers` Favorites
“Excelente atención, buen ambiente y gran variedad de platillos“
Customers` Favorites
“We ordered half a roast duck, which was reasonably priced and offered good value. The flavor was enjoyable, although I felt the seasoning could have been a bit richer and more intense. The meat was decent, but it would have been even more satisfying if it had been more tender and succulent. Overall, it’s a worthwhile dish, especially considering the reasonable price.“
Customers` Favorites
“💎Hidden Gem for their Beef Brisket and Vegetable Chow Mein!!! It deserves a Michelin star ⭐ it’s so good! The beef brisket is so tender it melts in your mouth while the sauce is rich and beefy covering crispy noodles. Pure perfection. The other items like soya beef chow fun and shrimp and egg swirl chow fun were delicious too but like normal 4/5 above average but not outstanding delicious. Portions are generous and it’s affordable food. However you need to try the beef brisket and vegetable chow Mein here, it really stood out.“
Customers` Favorites
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“The peppery pork belly and chicken soup is rich, rich in ingredients and has a high Cp value. The salty crispy chicken is juicy and fragrant. The waiter Yvonne sincerely recommends it. The service is super great!!!
Dietary restrictions: Salty Crispy Chicken“