“Wow, it’s Nov 13th -5:30am and I just want to thank you guys from the bottom of my heart for making the perfect iced coffee - your questions were incredible (I asked for light ice and they asked if I wanted an increase in caffeine or cream to replace the ice) I thought wow… such a cool question. The breakfast sandwich was tasty as usual the music gave me such a warm, cozy feeling and the atmosphere was such a nice winter scape. A great start to the morning I feel nothing can stop this from being a great day now :D“
“Thankyou to all the staff. We visit at least twice a week and love all the staff. They are fun friendly and pays attention to detail and pleasant. We always come around 11am and the staff knows us. A huge thankyou to them all.
From Lonna and Elva“
“Every time I go in, the people are friendly, and the service is great!
Huge shout out to Sandeep, for the amazing customer service and friendly nature! As a customer, I wish I saw more employees like this when I'm visiting an establishment“
“WOW! the staff here are absolutely incredible, very friendly, very chatty gives that coffee shop energy and I LOVE IT! my only concern is I wish they had comfy seating so Starbucks if you’re seeing this please get some comfy seats. Staff went above and beyond to bring my drinks to my friend and I she also didn’t hesitate to strike up a conversation. We felt seen and felt like our money was going to a great place and supporting these amazing baristas. I will for sure be back again you guys rock!“
“Tia is the best, very knowledgeable and helpful, my go to spot in Nanaimo for my manly pink drink ?
Dietary restrictions: Helped with dairy free options
Kid-friendliness: Helped my kids pick out a caffeine-free drink“
“We waited roughly 10–15 minutes for our order, only to receive the wrong one. We returned the extra item, and despite asking for light ice, the drink was packed with ice. The employee apologized, so that was fair enough. Maybe need more staff??“
“Just your average Starbucks, the coffee may not be as great as some cafe’s in town, but it’s still good and consistent! Service was great, kind staff, and a clean store.
Vegetarian options: Limited but some options
Dietary restrictions: One GF sandwich option
Parking: It’s Vancouver, parking is always a struggle
Wheelchair accessibility: Accessible“