Starbucks in Fresno

“I love the staff and the effort they put into my drinks. I love how they always greet me whenever I come in and whenever I come here to study its like another support system. I've been coming to this store since 2022, and I have always been treated with respect, and they are my bar besties. I love coming here, and I could not see myself at another store.“

“The batista & manager here are very nice. They make us feel welcome and even bring us our drinks on occasion. Good people!!
Hope they get more outlets soon. That isn't the staff's fault. Corporate needs to leave sugar-free options & get the store upgrades done.“

“The Starbucks on Shaw and Woodrow in Fresno is truly exceptional. Curtis, the manager, leads a winning team that consistently delivers outstanding professional and attentive customer service creating a warm, welcoming atmosphere. Every visit feels personal and positive. My matcha is always customized to perfection, and my favorite egg bites are consistently made just right. The store is clean, charming, and welcoming. This is easily my go-to Starbucks in Fresno—highly recommend! A big thanks to the whole team for surrounding me with great cheer and making my study time something I look forward to. Special thanks to Marcus for making my matcha this evening, but really thanks to the whole team! Love you all!!“

“Never thought I’d review a Starbucks but we’re doing it. My 10 year old daughter insisted on hunting for some kind of elusive Snoopy cup that seemed to only have existed briefly at select stores. My daughter was moderately heartbroken about this, but a wonderful barista named Kylie surprised her with some beautiful cup artwork and made us all smile. Thank you Kylie!

Also, it should be said that the interior design here is real tight.“

“Ordered some drinks the other day. Was having a hard day, but the guy with pink hair was upbeat and I managed to turn it around for me after speaking with him. Great customer service. And my days haven’t been bad since, guess it is nice having someone listen to you.“

“I just have to say, the Starbucks on Palmdon is one of my favorite locations to visit. I meet with clients at Starbucks across the Central Valley, and by far this location always delivers on kindness, cleanliness, and hospitality. I met with a client here a few days ago, I am always impressed by how friendly everyone is. The atmosphere always feels positive and inviting. It’s clear the store manager 🦰 is doing a great job leading the team—working alongside them, not afraid to jump right in, and ensuring the store runs smoothly. We were truly impressed with the manager and the entire crew. Keep up the great work; it does not go unnoticed. ☕👏“

“Came up to the window and worker named (Stephany)was really rude didn’t even approach customers right she gave customer attitude really disrespectful didn’t even let me explain to her about the situation thankful manager (Daniela)was really nice and help me with my order and apologize for her (Stephany) actions“

“Always love this location.Everyone so friendly. Drinks are always made to perfection!

Parking: You have 4 businesses with all employees utilizing the small parking lot. There is NO PARKING for employees offered, so the regular small lot is all utilized. Weird!!! So parking is always tricky.“

“This is a great place for coffee lovers! The drinks are always good, and the baristas are friendly and fast, even when it’s busy. The cozy vibe is perfect for relaxing, working, or hanging out with friends. Plus, it’s always clean and well-kept. Definitely one of my favorite spots for coffee:)“

“Great location love the baristas. But half the time I get food, it's cold If it's a warmed up item and half the time if I get a cake pop with a warm item they put the cake pop on the back of the warm item. So it's melted, and also the only thing they ever seemed to write on The cup's is you matter, no offense but if you're only gonna write that one thing, don't write on the cup, so I don't want to see you matter on every single cup. And it's not even the same baristas because I go almost every day and it'll be different sets of baristas, and this is written on the cups, which tells me it might be prewritten on the cups, which is really, really, really annoying. And I think it's the dumbest policy that starbucks has.“

“Had a great experience coming to this location again after years of living out of town. The morning crew, especially the young lady that was helping me with my mobile order @5:40am, went above and beyond trying to accommodate me (I had to get on the train on time) and my girlfriend who was trying to get to work on time. Thank you so much for your understanding.“

“Went in to have some coffee with a friend after a long day. Selena was amazing she convinced me to try a drink in one of their glass cups for the first time. She was such a sweet heart I will definitely be coming back to this location again just for her.“

“Went in looking for some new coffee cups and Edith or Eden “I believe her name was” came over and immediately helped us out. Once we got our cup we got some coffee and she made sure to offer something new for our taste buds we highly appreciate her knowledge and time. Definitely wish there was more baristas like her. The wife and I know have a new favorite store to visit. Thank you again“

“This Starbucks is located inside the Target store. It's a good sized store that is kept clean and well stocked. I haven't seen a difference between this Starbucks and an independent store. They have all my favorite drinks, which I have picked up on my way in, and my way out. It's very convenient if you're a frequent Target shopper.“

“This is one of the best Starbucks in town. They are always polite and ask how my day is or what I'm up to. The drinks always taste the way they should and if you're a big Starbucks fan, you know exactly how your drink should taste and how some locations just can't get it right. This location is always clean and quick. Rarely have I ever wanted more than 5 minutes for my drinks/food.“

“Absolutely amazing I was greeted by the Store manager Sam, And noah one of the staff It was amazine as well helpful.💖💖😏👍

Dietary restrictions: If it's what I think it means I was able to order a non fat dairy Frappe

Parking: Open to shoe store, mini's cafe., Harry's begal, River Pall Mall

Kid-friendliness: Lots of Kids, Family“

“This is another location that has lost some points for service in my point of view. My drink was not that good here and my drink was lost. I was told it was made but my name was never called and when it was remade it didn't taste right.“

“I had a phone call as I was driving trying to get to my destination so the first parking lot I spotted was to Starbucks, I pulled in there and answered the phone call. Then after I was done w/that call I continued to go on to the rest of my destination which they were waiting for me outside of I.R.S“

“I always come weekend mornings after a park visit, so this is notably for the weekend staff that consistently provides excellent service! There’s a girl with a bull nose ring and a sleeve of tattoos and a boy with the smoothest most beautiful face I’ve ever seen that work the window, I don’t know their names. They are the best window employees, friendly, prompt and precise! I’ve gotten in the drive thru and seen someone order a $50 order and thought I’d be waiting forever, but no! I could immediately feel the team inside the building work together and hustle on those drinks. I feel like I didn’t wait any longer for that order than I would have a smaller order. Exceptional management, team work, and communication. I am reassured by the retention of such good employees. Hope this maintains!“

“Fantastic coffee shop! Fast drive-through clean parking lot and clean dining room. We stopped in to get some coffee for my sister‘s kids during a long road trip. We got three coffees some breakfast wraps and some egg bites. They were cooked perfectly delivered fast coffee was hot and perfectly brewed.And we were helped by Alexa, who helped me choose a healthy option for breakfast and was very friendly and kind. She got our order out fast and cooked perfectly. Thank you, Alexa! Will definitely be back if we’re in town again.“

“I was lucky enough to get good Barista's on this day - the blend was just right... I love it when they listen and actually know what they're doing back there...

Parking: It's just inside a Target store that has been around forever! Tons of parking

Kid-friendliness: It's inside a well established Target store and Target is a very kid-friendly environment

Wheelchair accessibility: It's Target - front door parking for wheelchair mobility. Big, wide, hands free door operating entry, bathrooms are clean and have wheelchair access.“

“Stopped by this Starbucks location for the first time today around noon, and I had such a great experience! The staff were incredibly friendly and welcoming. I decided to sit in the lobby for a while, and one employee in particular, Mallory, really stood out. She kept checking in to make sure I was doing well and even asked if I needed a refill on my water or iced coffee, which I really appreciated.
It’s small gestures like that that make a place feel welcoming and comfortable. Huge shoutout to Mallory for going above and beyond and making my visit such a positive one. I 100% recommend this location if you’re looking for great service and a friendly atmosphere!“

“I love you Cookie grumble coffee is my favorite and my baby girl loves her pet puppy cup that is very nice of you guys to do that for animals you guys keep up the good work and I never will leave you a sight I love your I love you guys as employers and the restaurants are very nice and clean so keep up you guys good because you guys have surrounded me with Starbucks because you know I love Starbucks coffee so just letting you guys know thank you for supporting community and Starbucks coffee is the number one place to go“

“Angel was an angel. Great customer service. I stop at a lot of Starbucks to work and have never had any staff member provide that level of customer service. A dying art these days for sure so shout out to her for actually making my day. 10/10“

“I visited the store for the first time this morning. I had their double bacon, Gouda cheese croissant along with a cup of coffee.

No complaints to speak of other than the fact that they didn’t call out my order when it was done /read , or if they did I certainly didn’t hear it.

Ever since they started serving coffee and ceramic cups, I’ve been visiting Starbucks a little bit more.

I can’t recall the name of the coffee that I drank this morning. I do remember that it was a medium bodied roast - and I could be wrong but the strength of the coffee — how can I say it? It just didn’t seem to be strong like most coffee I’m accustomed to having at Starbucks.

Are they cutting back on the amount of coffee? They are using with their new machines? And to be clear there was nothing wrong with the cup of coffee I had, per se. It just didn’t seem to be a strong a brew, as I’m accustomed to having a Starbucks.“

“This is my favorite location. They do special barista creations if you want to try something different, and all the girls that work here are so sweet. They recommend me something if I’m not sure and they even remember my name. The lines are ALWAYS long but it goes quick!Vee is the best barista!“

“I've been with my son over a month here.. back and forth. And most of the baristas know my face and are so friendly. Stacy's my favorite... she pretty much has my drink down to a Tee, and always asks how my sons doing. It's funny to read the reviews bout the old lady with Red hair. (Maby it's not red hair anymore, IDK) At first I didn't care for her, she's not very friendly and seems to rush u... but is actually sweet if u give her a chance. I love this Starbucks!“

“Multiple managers have absolutely no customer service skills whatsoever. I tend to ride a bike often. Normally not a big deal but a couple of times I arrived at store just barely passed time to close the lobby doors but the drive-thru was still open. Well, on 1 particular occasion I ordered my drinks through the app prior to arriving. It took me the better part of 10 minutes just to get anyone's attention long enough to explain to them that the drinks they had sitting right in front of them were mine so they could give them to me. I was being ignored because I was on a bike and since bikes are not allowed in the drive-thru, they chose to blow me off instead of investigate why I was still there after I clearly discovered the lobby doors had been locked. Decent store otherwise but if there isn't a drastic improvement on this issue and others like it, I will get to the point that I just won't make purchases from Starbucks unless it is a special occasion or it is more convenient than other options.“

“I received a Starbucks gift card for my birthday so I decided to get a strawberry acai lemonade grande, it was $5.75 and so worth it!
The cashier gave friendly service, and sencere conversations.
This location also was very clean ❤️“

“I was having a really hard day and went to Starbucks to enjoy a DELICIOUS cup of coffee. My order was taken by a young lady, who didn’t know I was feeling down. She and I shared a wonderful conversation and she without knowing turned my whole day around! I believe her name was Vicky if I remember correctly, and I will continue to go to this location everyday as long as she works here. Thank you for putting a smile on my face today!“

“Visited this store on Christmas Day (not my usual stop) and was presently surprised at how quick the service was on a holiday. Especially the smile on Tabitha's face which was the young lady who handed me my drink. Will definitely be back when in the area.“

“Smaller lobby can get crowded quickly if large groups. In need of a major remodel as this store acts as the primary (Cooperate) Starbucks servicing Fashion Fair Mall and the Ash Tree Area. Convenient drive thru as well as the exit is directly connected to Shaw without other adjacent traffic.“

“There store seems to be falling apart, tiles lifting and what not. They can be a bit on the slower side. I went in where no one was inside, however it still took about 15 min to make my drink, and it wasn't right! This location is close to my house so I have been here many times and things used to be better.“

“We just went to this Starbucks today. My husband went to grab the drink we ordered from the drive thru and it slipped out of his hand as he was putting the drink into our car. It's spilled all over him and into the car. He went inside to pay for a new drink but Jessica and Justin who were on shift, said that they got it covered and made him a brand new drink for free. Great customer service and always very friendly! Great job.“

“10/29/31 tried to go in at 8:50 since they have posted they close at 9 pm . Blonde girl just laughed as I walked away . If your closing time is at 8:50, then have that listed instead of 9pm . (Took the picture at 8:57, you can see doors are shut )“

“Let me start with the best part first and that was that I was greeted and served by Michael. Michael was friendly, attentive, helpful, accommodating and quick to serve. His demeanor was friendly, relaxed and he made you feel welcomed.

Now, regarding food quality, how can you expect anyone to compliment the food choices as all of the sandwiches, cold or hot, contain an average of 40% to 50% sodium. I know salt helps to preserve food but, it does the complete opposite to the human body! Even the healthier option of the Eggs and Cheddar Protein Box has 20% sodium and a long list of who knows what listed on the box. (Where do these eggs come from, Chernobyl?)

Can no one put people ahead of profits?

Regarding the atmosphere whether it be here or anywhere else, hanging flags that promote both social and. Moral views is not professional or business like. I don’t expect to have corporate views pushed on me inj exchange for my cup of coffee.

And why does almost every Starbucks have to play LOUD MUSIC? People would like to visit and converse without haven to shout at each other. (This location was louid enough but not extreme.)“

“I love this location they are always so nice. They learn your name, and your order preferences, it feels so personalized. I made a comment that I miss out on the cute sayings on the cups they write on for everyone because I use a personal cup most of the time. See attached photo, they still gave me my little note, so sweet! They go the extra mile to make your day. It is always very clean, and fast service. The reason I did not give a total of 5 stars for atmosphere is because sometimes the music can be loud to me.“

“So today I went into the location on peach/McKinley and Dora was So amazing!!!!🎉💯💯💯💯💯💯💯💯 I bought my daughter a vanilla bean with drizzle and I dropped it so I was there to replace it😄🌞👍 She helped me wholeheartedly, with no hesitation!!! Dora, you are much appreciated and your kindness is noticed 💓 💗 💖 Thanks to you and your team.“

“Shout out to the barista who helped me out this morning! I received the wrong drink yesterday morning, so I called to see if I can receive a credit or if I’m able to get the correct drink tomorrow morning. I spoke with the girl who made my drinks that morning and she asked me what time I’d be by, I let her know and went today and she had my drinks ready! I was an hour late and she remade them so they’d be fresh. I appreciate your kindness and your effort to go above and beyond! Much appreciated!“

“I requested for a receipt and instead of refilling their receipt paper they just said they were out of paper. I wasn’t able to add my spending points on fetch with the app. There’s been a few times were I wasn’t able to add points because on the app in does not display the name Starbucks. I always spending $20 or more every week“

“This is a super busy Starbucks! Everything was excellent. The customer service was top notch. All of our food and beverages came out perfectly and in a timely manner. They even wrote a nice note on each drink. Love the personal touch. ❤️👍🥹🙏“