3.2
Average
37 Reviews
100 Country Club Gate Center, Pacific Grove · 1.69 miles
Customers’ favorites
- Roast Beef and Provolone
- Big Kahuna Cheese Steak
- Turkey and Provolone
- Philly Cheese Steak
“Loving the new sub place and it’s taken me so long to leave this overdue review. As I was looking for their phone number to call and see if they had power since power has been going off in the area, I was simply appalled at how many ignorant reviewers there are. As someone who has served in the hospitality business for well over 15 years, the water cup, the complaining about teenagers learning their first job, to the water cups, all these one star reviews from Karen’s are petty. Complaining about water cups when there is a Starbucks next door is redundant. Complaining about kids learning on the job is also redundant. Complaining about “possible” cross contamination- you can tell when people are completely ignorant to state protocols. Every time I’ve been into this establishment, and interacted with the staff, I immediately get the validation that these “kids” understand how important my business and my health is to them. They are proudly working to make my experience an unforgettable and safe one. From watching them wipe EVERYTHING down (and holding up the line) to ensure GF guests are safely served, to switching out gloves to ring me up- not sure why none of these people have a conversation with any of them- Adrian, the GM, will tell you himself how he prides himself on coaching these kids to help them develop their characters as they navigate through school and work. Whether they have someone from corporate or not, I’ve been here plenty of times to say that I’ve had the pleasure of meeting their corporate leaders, they always make you feel like you’re a friend who’s just in for a delicious sandwich, whether my sandwich touched lettuce from the previous sandwich or not, is irrelevant. As long as my sandwich wasn’t made on the floor, I always feel safe ordering a sub from people who take public safety, serious. People need to stay at home and make their own sandwiches if they’re not happy with the store’s protocols, at least your dogs and cats aren’t rolling around this establishment.”