“Every Starbucks has its own vibe, but this one is something special.
The team here really stands out — friendly, attentive, and always welcoming. Of course, the coffee is consistently great (as you’d expect from Starbucks), but it’s the people and atmosphere that make the real difference.
A perfect spot for casual meetings or simply connecting with others. Highly recommended!“
“This is the best Starbucks I have visited. The employees are exceptionally enthusiastic, consistently optimistic, and always greet customers with a warm smile. Their dedication to excellent customer service is evident in the way they engage with guests and ensure that orders are prepared promptly and accurately. Having visited numerous Starbucks locations across different countries, I can confidently say that this one stands out as my favorite. I look forward to making it my regular spot.“
“I thought this location had a drive thru after passing the building a few times. It appears to but does not. With small kids I prefer a drive thru so I don't have to unpack everyone to pick up a coffee but overall the staff were nice and the coffee was good. Would be more enjoyable if you can go sit and enjoy the outdoors without kids ?
Vegetarian options: Starbucks has several meat free and vegetarian options.
Parking: There is a large lot with a lot of spots. Should be no problem finding parking here.“
“I tried this location for the first time and was impressed. The service was quick and friendly and the store was clean and organized. I happened to meet Shaely the store manager and she was super friendly and answered any questions I had about Starbucks. Shaely and her staff are great! I live in Normal Heights but will come to this location from now on. A+“
“I’ve been to several Starbucks and this one is one of my favorites to go to! Super friendly baristas and customer service is amazing! They also get your drinks out really fast so if you’re in a hurry no need to worry! Also I’ve never had a problem with how my drinks are made.“
“Eric came to save the day. The drive through has a brick wall that was a little bit of a tight fit for my dually truck. Eric with a smile on his face, came out and made sure that there was no casualty. He had excellent customer service. Not enough people say the good things. So I just want to make it know. Great coffee and a great human!! Thanks Eric“
“I had an excellent Customer expirence with the young barista (Hope Severino) she was so kind and hard working and helped me out through everything and helping me get the drink “banana cold foam matcha” drink and helped me set up with rewards! It was perfect definitely coming here daily!“
“Me and my doggie bestie, Casper appreciate the outside seating and water bowl for pups.Normal Heights is great with Starbucks in town. ❤️ walk here. Leave your car at home. It will save the drama. But if driving... there is a small lot. Relax and come with kindness and patience. ❤️“
“Very nice people work here!! And they don't take anyone's crap, either. I come by early in the am and they are always so kind to me. They make great food suggestions. They know how I like my coffee. Even though it's early, they show up with a positive attitude and I can tell the manager is all about being efficient. The staff can make or break a Starbucks for me. I'll be back when I'm in the area. Thank you for being you. 💕🙌“
“The staff here are consistently kind, friendly, and just genuinely cool people. Their energy makes such a difference in my day, especially on stressful days at work. A little kindness goes a long way, and they bring it every time. The drinks are always on point and super consistent too“
“I am continually impressed by this Convoy location! I’ve been to many Starbucks (as most people have) but this location keeps impressing- they’re so polite in a completely honest way, they clearly enjoy their coworkers and I’ve seen them recognize and know countless numbers of their Regulars (obviously a lot of the same people feel drawn to keep returning to this location). Very impressive Guys!“
“Today 5/2/25 I came here for my usual afternoon coffee. I want to applaud Abby who was most friendly and helpful. I have ordered coffee and double toasted bagels a hundred times at this and other starbucks. She is the FIRST staff to ask me whether the bagel was toasted to my liking. If Starbucks barristas and staff all have her customer service level and positive attitude, I'm sure the company will do a lot better than it is now. Thank you Abby!“
“Moriah was so pleasant, personable and I love her recommendation to keep the chocolate chip cookie in the plastic if I’m eating it later, to keep the freshness. Eva left little pictures on my cup that made my morning better. I recommend Starbucks coffee over the tea. Also, the Apple croissant is good if you haven’t tried it.“
“This is my first time to this location and 1000% will be back. The staff were so nice, greeted everyone who came in and just made it a super welcoming atmosphere- I think that’s huge since Starbucks is a chain and normally you don’t get the same vibe you’d get from a smaller mom & pop coffee shop. But they are doing great here!“
“I worked for Starbucks for 10 years in a very fast paced store in the University District of Seattle. I am so impressed with the caliber of the San Diego Gaslamp store. I am here for a conference and ordered a coffee every morning when they were extremely busy. They are fast, accurate, friendly and organized. The employees at this store fully embody the Starbucks vision. Everyone at this store deserves a raise!“
“The place is good,food is great. The music in background is awesome to listen to. The food is delicious and coffee tast good.
Vegetarian options: They over fruit and cheeses, vegetables and eggs to eat.
Kid-friendliness: They have kid-friendly food for them.
Parking: They have parking spots for disabled people.
Wheelchair accessibility: Wheelchairs can be put anywhere in Starbuck's place.
Dietary restrictions: You can get veggies hear or fruits here.“
“All the baristas were awesome. Alex and Emily were SO helpful and polite, I stayed a while and did some work on my laptop and got to watch them greet and help customers for a while. You can tell they work great as a team and have fun while they work, was refreshing!“
“I want to give a huge shoutout to Jami, Oli, and the entire team at Starbucks. Every time I visit, I'm greeted with warm smiles and exceptional service. Jami and Oli, in particular, go above and beyond to make sure every customer feels valued and taken care of. Whether it's the perfect brew or just a friendly conversation, they truly make this location stand out. The whole staff works seamlessly together, creating a welcoming atmosphere that keeps me coming back. Thanks to all of you for making my Starbucks experience consistently amazing!“
“The staff couldn’t be friendlier. They actually appear to enjoy working here. The space is beautiful with a wall that opens to the street so lots of fresh air. I was eating there so they gave me my drink in an actual glass instead of plastic.“
“I like this store but my one complaint is the fact that in the bathrooms when you press down on the water in sink it keeps running…. Even when I try to pull knob up it doesn’t stop. It’s very wasteful and unsustainable. I’m not sure how long the water keeps running but when I brought it up to barista she said that it was normal and would turn off eventually. Which I understand but would be great if someone could fix this! Thanks:)“
“I don’t know their name, but the person with blonde hair and tattoos makes my drink so perfect every time 😭 I came here yesterday and was so sad they weren’t here cause the coffee wasn’t as good, but today it was perfect as usual 😇 I got an iced horchata oat shaken espresso“
“I normally am an AM frequenter at this Starbucks location and I love the AM staff so dearly but today I decided to do a PM coffee run, Mason treated me with such hospitality and care and made sure everything was perfect for me. Great attitude, my white mocha tasted wonderful and overall my best drive thru experience at this location yet!“
“Great people. Consistent quality and a willingness to make it perfect if it wasn’t the first time around. Today it was Zay and Jordan. I had a venti drink from another Starbucks, which wasn’t done right. Zay offered a gift card as that wasn’t right. Then Jordan whipped up my 2 apple crisp drinks, both a 100 % divine!“
“I had the pleasure of interacting with Mel during a recent visit for a meeting. As I was walking out with an iced coffee, she noticed me and kindly offered a free refill—without me even asking. She went out of her way to approach me and offer something thoughtful and unexpected. In today’s world, genuine interactions like that are rare. Major kudos to Mel. Starbucks should do everything they can to keep her—she’s a true asset. I really appreciated the experience.“
“Damien was awesome !!! He is such a sweet barista. I am so happy with his kindness and he is just a great guy! Not to sure about the female manager she seemed kinda on guard but Damien made it worth the drink! Thank you for the Boba ( pearls)“
“Hi, this particular Starbucks is PHENOMENAL... to start off with house drip coffee ☕️ was SUPERB!!! I thought I was actually drinking authentic CUBAN COFFEE. MY TASTE BUD'S WERE JUST SAVORING THE TASTE... OMG SOOOH DELICIOUS
The mocha, YUMMY YUMMY 😋
BREAKFAST SANDWICH 🥪 TOO GOOD TO DESCRIBE. One of my friends had the FRESH lemonade/Mango drink and forgot we were there. CAN WE SAY EXCELLENT!!!!!
I HIGHLY RECOMMEND THIS PLACE 👌“
“The employees at this location is very friendly and they go beyond service to help you get the drink right on the spot and I would recommend coming here, I've never had a issue and they always have time to chat with you. I also want to mention Omar, Luis and Minh who are hard workers and are very friendly.“
“Located in a somewhat hidden plaza, it's still popular with many people walking here on weekdays. The staff makes the drink pretty fast. The building structure is somewhat old but the decorations inside are pretty warming. The wall is decorated with photos from local dogs, they are cute and make me feel grateful. There is also an outside dining area, which might be great on a sunny day.“
“It's Starbucks. They are mostly the same, good service, good drinks. Their food isn't great and they have lost a lot of selection, which means there is little selection.
The most important thing to me then is the location's space. It's pretty large, enough for a bit of study or work.“
“Honestly, the drinks and customer service at this location are consistently top-notch. The team here is always friendly, efficient, and clearly takes pride in what they do. Every drink I’ve ordered has been made perfectly, and the overall vibe is welcoming and professional. It’s refreshing to see such a high standard of quality and care—this location truly stands out.“
“I can see improvement on service. Usually I can smell the rudeness and poor attitude, but today it was a pleasant experience. I got the wrong pastry but it’s not big deal. The place needs to be clean asap. Debris everywhere, unfortunately there it’s way too many homeless around the property. The prices are not bad.“
“I don't normally do this but Mitch was the nicest cashier I've ever met, he was so sweet and I felt really comfortable having a conversation with him, I have anxiety and I was so impressed by how nice he was, He deserves the best. Thank you Mitch for being so nice and kind!!!!!!“
“The food and drink here are comparable to any other Starbucks. The hours are odd, parking is a little tough and I don’t believe they have their own restroom. Other than that, customer service is great. They give out your order in a timely manner.“
“I don’t mind traveling 10 miles to visit the 4S Ranch (Dove Canyon) location. There are probably 5+ Starbucks locations from point A to B, but “this store” always…always gets my drink right. The baristas here are awesome. I’m not sure why the staff here is always on point, but I think that every Starbuck location should model this store. Thank you to the management and staff here.“
“Walked to Starbucks with my husband. So blessed with wonderful people that work there as well. Get the #bekind #payitforward effort going again. Buy the person behind you in line their order. If its inside or in the drive thru, make someone's day! ;)5/25/2021 SO SAD when Markus told me that today was his last day! :( What a wonderful manager and you will be missed! Please keep in touch!Man they are playing the jams in here in the store!!! Come on in!!!!Buy someone behind you in line a drink!!! #bekind #payitforward
Kid-friendliness: Great place for the kids to come and visit their friends!!
Parking: Please be nice when looking for parking. Don't pull into someone's space when you clearly can see someone in waiting.Also the drive thru has 1 line into it. It enters (if you are in line, from south of the gas station) please #be kind and don't cut in front of someone for your "coffee emergency". That's not nice and that's NOT accepted in our Neighborhood. Thank you ?
Wheelchair accessibility: Starbucks has availability for special tables for wheelchair or handicapable persons needing lower tables for access.“
“Good starbucks location with good ambiance and plenty of space the sit. Good outdoor seating as well. They do seem to have a very limited supply of food and snack options by midday compared to other locations. They even tend to run out of basic snack and pastry items.“
“I asked for a surprise hot coffee. The guy with the beanie was legendary. The drink i got and service was amazing. Super happy with how it turned out. I would have never thought of ordering a drink like this. It was delicious haha only downside i still dont know what the drink even was. Definitely recommend this.“
“I’ve been to mannnnny Starbucks locations and this one by-far exceeded my expectations. Incredible employees. I witnessed the most friendly interactions between the employees and customers, I was also a beneficiary of incredible kindness. In 2024, this shouldn’t be alarming rather the norm but unfortunately it’s few and far between. I can tell that the management at this location creates a healthy and fulfilling culture which radiates to the customers. Well done!!!“
“My go to starbucks but I like it more before. Now you can't pickup your order in store most of the time. My Macha taste better before as well. Parking is difficult to find , if you're new to this branch you mind get confused about the drive thru entrance too.“
“We stopped in to try the cinnamon dolce latte and oh my goodness!!! We got 1 hot and 1 iced. Both were very good. Was really surprised that it was sooo good made with almond milk and only 9 grams of sugar and whether hot or cold. Customer service here was Great!!! We were serviced very quickly! Will definitely return on next CA visit and would definitely recommend. You will not be disappointed. Very clean Starbucks!“
“Went thru the drive thru and had Cat at the window, she was super friendly. Everything was great too!
Another time they wrote cute notes on the drinks & bags. Such a small thing but the added joy & kindness made day.“
“What a great bunch of people. I come here every morning for 3 years and I look forward to seeing them each morning. However we moved so I don't get to see them as often but I make the drive here from Chula Vista as often as I can because no Starbucks matches this “
“I visit this location often and the staff is always friendly and accommodating. One staff member in particular stands out above all. His name is Raul, and he is not only friendly, professional, and consistent he is in my opinion the best employee at the three Starbucks locations that I frequent. Thank you Raul for always making my coffee absolutely delicious.“
“A nice urban Starbucks right off University Ave. Baristas were very attentive and polite. I went around 3p and it wasn't that busy.I got a double strength cold brew (24oz) and was definitely feeling it after. Clean all around.The only downside is that there is tons of construction on University Ave for like 6 blocks and it's very hard to access the store via car. If you take the bus it's no worry, 2 blocks.5 stars for everything, 1 star for the city of San Diego and their bad construction procedures.
Dietary restrictions: Open choices
Parking: Construction on University...zero parking.“
“I go here all the time, they are usually busy every morning during the weekdays as it is in a business and commercial area. Weekends are cool because it is very quiet and I will bring my kids for a mini date. The employees are always great and the coffee is always good. Service is very quick through the drive through as well. Also recommended the potato and chives egg bites from any Starbucks, something about them are very good!“
“Winderful abd friendly baristas. However, this is the only Starbucks that I have been to where we have to yell in order to speak to the person next to you because the music is so loud. I asked if they could turn it down, they immediately took action and lower the music level. They really take care of the customers. It’s a great location with lots of outdoor seating, handful of indoor seating. Great for the mild weather.“
“Since moving to Talmadge from Bankers Hill, this has become my new go-to Starbucks location. The staff here are always friendly and welcoming, which makes every visit enjoyable. It tends to get busy in the mornings, so ordering ahead is a smart idea if you’re in a rush. I usually get a venti iced Americano, and it’s consistently made perfectly every time. However, I’ve noticed the price has increased by $1.30 at least within the last year or so, which is a bit frustrating. Despite the prices continuing to increase, the great service is worth it.“
“The lady that took my order was so kind! She had been there 15 years and she is definitely that one person that LOVES her job! This is what makes an experience worth it! Way to go Starbucks for hiring this ma'am 15 years ago. The place is also well kept and efficient!“
“Amazing Service, outstanding quality drinks and really friendly staff. The establishment is always clean and the music is always on point. Only down side is that is a little bit hot sometimes. Special shutout to Nelly who takes care of my drink majority of the time and always surprise me with amazing drinks.“
“As someone who has never really order anything caffeine before, I was given a recommendation to order a certain drink. I finally made the trip and got a Grande Mocca Cookie Frap. In truth, the first time I did so was at another Starbucks, and it had too much ice, so I decided to try again. It was an explosion in my mouth in terms of flavor and taste. I am in my early 20s, and yet it took me this look to realize just how much I was missing.“