“As someone who has never really order anything caffeine before, I was given a recommendation to order a certain drink. I finally made the trip and got a Grande Mocca Cookie Frap. In truth, the first time I did so was at another Starbucks, and it had too much ice, so I decided to try again. It was an explosion in my mouth in terms of flavor and taste. I am in my early 20s, and yet it took me this look to realize just how much I was missing.“
“This is my first time to this location and 1000% will be back. The staff were so nice, greeted everyone who came in and just made it a super welcoming atmosphere- I think that’s huge since Starbucks is a chain and normally you don’t get the same vibe you’d get from a smaller mom & pop coffee shop. But they are doing great here!“
“I’ve been to several Starbucks and this one is one of my favorites to go to! Super friendly baristas and customer service is amazing! They also get your drinks out really fast so if you’re in a hurry no need to worry! Also I’ve never had a problem with how my drinks are made.“
“I don’t know their name, but the person with blonde hair and tattoos makes my drink so perfect every time 😭 I came here yesterday and was so sad they weren’t here cause the coffee wasn’t as good, but today it was perfect as usual 😇 I got an iced horchata oat shaken espresso“
“I go here all the time, they are usually busy every morning during the weekdays as it is in a business and commercial area. Weekends are cool because it is very quiet and I will bring my kids for a mini date. The employees are always great and the coffee is always good. Service is very quick through the drive through as well. Also recommended the potato and chives egg bites from any Starbucks, something about them are very good!“
“The staff here are consistently kind, friendly, and just genuinely cool people. Their energy makes such a difference in my day, especially on stressful days at work. A little kindness goes a long way, and they bring it every time. The drinks are always on point and super consistent too“
“What a great bunch of people. I come here every morning for 3 years and I look forward to seeing them each morning. However we moved so I don't get to see them as often but I make the drive here from Chula Vista as often as I can because no Starbucks matches this “
“The staff couldn’t be friendlier. They actually appear to enjoy working here. The space is beautiful with a wall that opens to the street so lots of fresh air. I was eating there so they gave me my drink in an actual glass instead of plastic.“
“I like this store but my one complaint is the fact that in the bathrooms when you press down on the water in sink it keeps running…. Even when I try to pull knob up it doesn’t stop. It’s very wasteful and unsustainable. I’m not sure how long the water keeps running but when I brought it up to barista she said that it was normal and would turn off eventually. Which I understand but would be great if someone could fix this! Thanks:)“
“Located in a somewhat hidden plaza, it's still popular with many people walking here on weekdays. The staff makes the drink pretty fast. The building structure is somewhat old but the decorations inside are pretty warming. The wall is decorated with photos from local dogs, they are cute and make me feel grateful. There is also an outside dining area, which might be great on a sunny day.“
“Very nice people work here!! And they don't take anyone's crap, either. I come by early in the am and they are always so kind to me. They make great food suggestions. They know how I like my coffee. Even though it's early, they show up with a positive attitude and I can tell the manager is all about being efficient. The staff can make or break a Starbucks for me. I'll be back when I'm in the area. Thank you for being you. 💕🙌“
“I asked for a surprise hot coffee. The guy with the beanie was legendary. The drink i got and service was amazing. Super happy with how it turned out. I would have never thought of ordering a drink like this. It was delicious haha only downside i still dont know what the drink even was. Definitely recommend this.“
“Damien was awesome !!! He is such a sweet barista. I am so happy with his kindness and he is just a great guy! Not to sure about the female manager she seemed kinda on guard but Damien made it worth the drink! Thank you for the Boba ( pearls)“
“Today 5/2/25 I came here for my usual afternoon coffee. I want to applaud Abby who was most friendly and helpful. I have ordered coffee and double toasted bagels a hundred times at this and other starbucks. She is the FIRST staff to ask me whether the bagel was toasted to my liking. If Starbucks barristas and staff all have her customer service level and positive attitude, I'm sure the company will do a lot better than it is now. Thank you Abby!“
“I am continually impressed by this Convoy location! I’ve been to many Starbucks (as most people have) but this location keeps impressing- they’re so polite in a completely honest way, they clearly enjoy their coworkers and I’ve seen them recognize and know countless numbers of their Regulars (obviously a lot of the same people feel drawn to keep returning to this location). Very impressive Guys!“
“Hi, this particular Starbucks is PHENOMENAL... to start off with house drip coffee ☕️ was SUPERB!!! I thought I was actually drinking authentic CUBAN COFFEE. MY TASTE BUD'S WERE JUST SAVORING THE TASTE... OMG SOOOH DELICIOUS
The mocha, YUMMY YUMMY 😋
BREAKFAST SANDWICH 🥪 TOO GOOD TO DESCRIBE. One of my friends had the FRESH lemonade/Mango drink and forgot we were there. CAN WE SAY EXCELLENT!!!!!
I HIGHLY RECOMMEND THIS PLACE 👌“
“Moriah was so pleasant, personable and I love her recommendation to keep the chocolate chip cookie in the plastic if I’m eating it later, to keep the freshness. Eva left little pictures on my cup that made my morning better. I recommend Starbucks coffee over the tea. Also, the Apple croissant is good if you haven’t tried it.“
“I never write Google reviews but I was compelled to write one for this Starbucks. I was visiting for a week and came to this place almost every day. I go to Starbucks in the Bay Area every day, but something was extra special about the people and service at this location. Big thank you to the warm greetings, quick service, and genuinely caring for your customers. The place was always clean and every worker I interacted with was so nice. Seriously, the best experience (consistently) I’ve had a Starbucks in a long time!“
“I had an excellent Customer expirence with the young barista (Hope Severino) she was so kind and hard working and helped me out through everything and helping me get the drink “banana cold foam matcha” drink and helped me set up with rewards! It was perfect definitely coming here daily!“
“Me and my doggie bestie, Casper appreciate the outside seating and water bowl for pups.Normal Heights is great with Starbucks in town. ❤️ walk here. Leave your car at home. It will save the drama. But if driving... there is a small lot. Relax and come with kindness and patience. ❤️“
“The place is good,food is great. The music in background is awesome to listen to. The food is delicious and coffee tast good.
Vegetarian options: They over fruit and cheeses, vegetables and eggs to eat.
Kid-friendliness: They have kid-friendly food for them.
Parking: They have parking spots for disabled people.
Wheelchair accessibility: Wheelchairs can be put anywhere in Starbuck's place.
Dietary restrictions: You can get veggies hear or fruits here.“
“I thought this location had a drive thru after passing the building a few times. It appears to but does not. With small kids I prefer a drive thru so I don't have to unpack everyone to pick up a coffee but overall the staff were nice and the coffee was good. Would be more enjoyable if you can go sit and enjoy the outdoors without kids ?
Vegetarian options: Starbucks has several meat free and vegetarian options.
Parking: There is a large lot with a lot of spots. Should be no problem finding parking here.“
“It’s been a long time since I walked into a Starbucks and actually felt like someone behind the counter wanted to be there. Cass, the cashier, was super cool — friendly, chill, and full of great recommendations (yes, even those off-the-menu ones 😉). Sometimes you just need that one person to turn your whole coffee run into a vibe.
Thanks for the good energy, Cass — you made my day (and my drink) better. ✨☕️“
“I don't normally do this but Mitch was the nicest cashier I've ever met, he was so sweet and I felt really comfortable having a conversation with him, I have anxiety and I was so impressed by how nice he was, He deserves the best. Thank you Mitch for being so nice and kind!!!!!!“
“Hey Starbucks in mission valley San Diego! I have found your next executive and partner for your future endeavors. Her name is Siena and she made my M’Fn day! I asked about the pralines cold brew coffee which is a seasonal drink and I know it’s technically not on the current menu. Well, she decided to go above and beyond her normal duties to provide impeccable customer service and make my day.
She made me the drink and was so pleasant in providing me with an experience I won’t be forgetting. It’s moments like this that go unnoticed and under appreciated but not today. Today I want to highlight you Siena, thank you for making my day and sharing a laugh about my crazy ass. You’re awesome and have a great day!“
“Eric came to save the day. The drive through has a brick wall that was a little bit of a tight fit for my dually truck. Eric with a smile on his face, came out and made sure that there was no casualty. He had excellent customer service. Not enough people say the good things. So I just want to make it know. Great coffee and a great human!! Thanks Eric“
“I stopped in here before my hour drive home from La Jolla recently. I couldn't figure out the parking and ended up grabbing an open spot in front and making a quick run in. This location has such a positive vibe! My app wasn't working (I usually order ahead for mobile pickup) so I was lucky enough to have Kirsten wait on me. She was a joy - so friendly, incredibly helpful and patient with me. I appreciated her help, especially after a long day without coffee, and my drink was perfect! Highly recommend this location A++.“
“All the baristas were awesome. Alex and Emily were SO helpful and polite, I stayed a while and did some work on my laptop and got to watch them greet and help customers for a while. You can tell they work great as a team and have fun while they work, was refreshing!“
“Every Starbucks has its own vibe, but this one is something special.
The team here really stands out — friendly, attentive, and always welcoming. Of course, the coffee is consistently great (as you’d expect from Starbucks), but it’s the people and atmosphere that make the real difference.
A perfect spot for casual meetings or simply connecting with others. Highly recommended!“
“I don’t mind traveling 10 miles to visit the 4S Ranch (Dove Canyon) location. There are probably 5+ Starbucks locations from point A to B, but “this store” always…always gets my drink right. The baristas here are awesome. I’m not sure why the staff here is always on point, but I think that every Starbuck location should model this store. Thank you to the management and staff here.“
“The food and drink here are comparable to any other Starbucks. The hours are odd, parking is a little tough and I don’t believe they have their own restroom. Other than that, customer service is great. They give out your order in a timely manner.“
“This is a phone/app order pick-up only location. They only have a counter with a place to hold drink orders. No person to take orders, no place to sit, just pick-up. We didn’t know this and placed our order via the app while we were there and it worked out just great.“
“Honestly, the drinks and customer service at this location are consistently top-notch. The team here is always friendly, efficient, and clearly takes pride in what they do. Every drink I’ve ordered has been made perfectly, and the overall vibe is welcoming and professional. It’s refreshing to see such a high standard of quality and care—this location truly stands out.“
“My go to starbucks but I like it more before. Now you can't pickup your order in store most of the time. My Macha taste better before as well. Parking is difficult to find , if you're new to this branch you mind get confused about the drive thru entrance too.“
“We recently had the pleasure of visiting this Starbucks. we have been to many Starbucks, but I must say, the experience in this one every time is outstanding. From the moment we walked in, we were greeted by TORI, who took the time to listen to our order and have an excellent memory. The other day, we went, and when not asking for almond milk, she asked with no almond milk today? I was impressed. What I like the most was her attention, and even remembering our names as soon as we came in, and personally, it was my second time visiting. Tori, thanks for having excellent customer service from: Andrea and Mily. ?“
“I normally am an AM frequenter at this Starbucks location and I love the AM staff so dearly but today I decided to do a PM coffee run, Mason treated me with such hospitality and care and made sure everything was perfect for me. Great attitude, my white mocha tasted wonderful and overall my best drive thru experience at this location yet!“
“Amazing Service, outstanding quality drinks and really friendly staff. The establishment is always clean and the music is always on point. Only down side is that is a little bit hot sometimes. Special shutout to Nelly who takes care of my drink majority of the time and always surprise me with amazing drinks.“
“I had the pleasure of interacting with Mel during a recent visit for a meeting. As I was walking out with an iced coffee, she noticed me and kindly offered a free refill—without me even asking. She went out of her way to approach me and offer something thoughtful and unexpected. In today’s world, genuine interactions like that are rare. Major kudos to Mel. Starbucks should do everything they can to keep her—she’s a true asset. I really appreciated the experience.“
“Usually short or no lines. There’s a 15 minute parking space in the lot just for this StarBucks. You can order/pay for your drink and pick it up on your way out after shopping (quick trip that is).Sometimes (not often) there’s not an employee there but if you ask someone from Vons, they will send a message over the PA system.“
“Went thru the drive thru and had Cat at the window, she was super friendly. Everything was great too!
Another time they wrote cute notes on the drinks & bags. Such a small thing but the added joy & kindness made day.“
“I worked for Starbucks for 10 years in a very fast paced store in the University District of Seattle. I am so impressed with the caliber of the San Diego Gaslamp store. I am here for a conference and ordered a coffee every morning when they were extremely busy. They are fast, accurate, friendly and organized. The employees at this store fully embody the Starbucks vision. Everyone at this store deserves a raise!“
“I want to give a huge shoutout to Jami, Oli, and the entire team at Starbucks. Every time I visit, I'm greeted with warm smiles and exceptional service. Jami and Oli, in particular, go above and beyond to make sure every customer feels valued and taken care of. Whether it's the perfect brew or just a friendly conversation, they truly make this location stand out. The whole staff works seamlessly together, creating a welcoming atmosphere that keeps me coming back. Thanks to all of you for making my Starbucks experience consistently amazing!“
“I’ve been to mannnnny Starbucks locations and this one by-far exceeded my expectations. Incredible employees. I witnessed the most friendly interactions between the employees and customers, I was also a beneficiary of incredible kindness. In 2024, this shouldn’t be alarming rather the norm but unfortunately it’s few and far between. I can tell that the management at this location creates a healthy and fulfilling culture which radiates to the customers. Well done!!!“
“Great location. Right by the hilton bayfront hotel. You can walk to bay area. I ordered a coffee and bana bread. The coffee was good but the banana bread was honestly the worst I've ever had. Come on Starbucks - you can do better than this!“
“The lady that took my order was so kind! She had been there 15 years and she is definitely that one person that LOVES her job! This is what makes an experience worth it! Way to go Starbucks for hiring this ma'am 15 years ago. The place is also well kept and efficient!“
“Was nervous when I saw the reviews, but we had been here before and they had been great. I am pleased to say that today I received spectacular service! I brought my toddler who wanted to touch everything, and they were kind enough to give me a little oat milk while I ordered. The cashier was really nice while I gathered my scattered-mom-brain thoughts. I was pleased to see that my coffee looked the right color and tasted amazing! The barista was so careful to make it right and super fast! I parked in the front and was out of the store in less than 10 minutes! Loved the service, the vibe and my coffee!“
“Shout out to the friendly and welcoming staff. Love the new single dispenser coffee machines. Pours a great cup of FRESH brew without the waste like the old coffee machines. Thanx again for all you do for your customers as it is appreciated.“
“Cassidy has been one of the nicest employees I’ve met in a long time at any Starbucks. She was not only friendly but also very helpful, even suggesting a new coffee flavor for me to try at home. The rest of the team was also pleasant, they greeted customers when they arrived and said goodbye when they left, which created a welcoming atmosphere. The store itself is clean, comfortable, and has plenty of space.“
“This is the best Starbucks I have visited. The employees are exceptionally enthusiastic, consistently optimistic, and always greet customers with a warm smile. Their dedication to excellent customer service is evident in the way they engage with guests and ensure that orders are prepared promptly and accurately. Having visited numerous Starbucks locations across different countries, I can confidently say that this one stands out as my favorite. I look forward to making it my regular spot.“