Customers` Favorites
Customers` Favorites
“Best subs around! I Always enjoy the quality and the service at Larry's in Ponte Vedra. 10/10“
Customers` Favorites
“Food was good but gave me wrong order. Didn't notice until I was already by the library. Went back and asked for them to add it to my order since I ate the nuggets. Was too hungry. Got my actual order. First drive-thru I've been to that this happened to in years.“
Customers` Favorites
“Paper straws! I love it. Thanks Good food, good service“
Customers` Favorites
“I'm giving 5 stars for customer service, particularly for the efforts of the manager on duty I spoke to tonight, Kyle. I understand Papa John's uses a call center to process their orders, but that degree of separation leaves a lot of room for delivery failure, as was the case tonight (again). Called in my order, dude read back what I ordered. It was wrong. Went through it again, dude read it back correctly this time. Order arrives, came out the way it was incorrectly read back originally. Annoying, of course. This was an almost $50 order. I called again, this time went straight to the store. Not sure how that works. Anyway, Kyle understood the problem and made it right. Good man. The point of this is I'm quite confident that using a call center was a decision that had some positive effect on the corporate bottom line, but it sucks for the customers and, I expect, the people working in the actual stores. Long story short, don't get too mad at the people at the shop if your delivery comes out jacked up. Might not be their fault. Also buy Kyle a beer or non-alcoholic beverage of his choice. Cheers“
Customers` Favorites
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“I have it low stars for the atmosphere only cause it was so loud. I was just picking up an online order and it echoes and is to loud. I loved my food to go and the manager was so nice even though you can clearly see they were short staffed and very busy. There was a long wait on my food.“