“The staff were friendly and helpful. Food was chain quality. The ice cream machine was actually working here. They are frequently inoperable at other McDonald’s we have visited. Restaurant was relatively clean. Parking lot is relatively large. However, many of the spaces were reserved for food couriers. The drinks are not self service, but they did refills at the counter.“
“Michelle is one of the nicest people I have ever met. I’m an outside sales rep and purchase breakfast from multiple McDonalds for my customers and I wish you could clone Michelle and place her at the front counter at every McDs i go to. Her great attitude early this morning made the start of my day even better. Thank you Michelle keep up the positivity!!!!“
“Clean and pleasant environment, good food
Parking: Open and safe space for vehicles.
Kid-friendliness: The food that children like and very delicious ice creams
Wheelchair accessibility: Accessible entrance“
“They actually have GREAT MUSIC!! WOW!!! This is different and I actually love it! The automated ordering system is great and easy to handle! I was at awe. The place is really great looking, clean, staff is on top of everything, they are nice and friendly. There was no delay in bringing our food over. This was a superb experience!!
We went in today for a burger. I loved ordering and get my rewards points inside. Burger was juicy and yummy. Yup. I'll be coming back.“
“I went to McDonald's today, and when we got to our hose, when we tried the chicken nuggets, there were spicy. we checked the order, but there were no spicy chicken nuggets, so the problem was that they got the order wrong. I dont recommend it to all of you guys to go to this McDonald.and i posted this. I'm my father's daughter. Please don't go there.“
“I’ve never been so impressed by McDonalds customer service!!After a long day of work- my husband & I just wanted some hot, fresh, fries. But, what we got were some tired, sad fries. We went back through the drive-thru and asked for some fresh ones (I sound like a Karen- but I promise we asked nicely). They were more than accommodating when making us new ones! They were so nice about it and super helpful. We waited happily for our fries and when they brought them out- they were PERFECT! Annnddddd they upgraded my small fries to a medium one for free. I’ve never had this type of service at a McDonalds! Thanks guys. These fries were the perfect reward after a long days work.“
“I have gone to a lot of McDonald’s in my life, all around the world… NO ONE… and I do mean NO ONE is as nice at 530 am or as fast as these guys are!!! This is the BEST team I’ve ever encountered and consistently. I’ve been coming different days for a month now, nothing but consistency! WOW! Thank you so much for making my entire day… every day!“
“With McDonald's what I expect, and usually get, is consistency from across locations. This location is very reliable for order accuracy and service. Sausage egg McMuffin one of my favorites. Definitely is no longer the 'value' it once was. I have always liked their fries (when fresh), but $4.79 for XL ,wow pretty pricey. Looking for a premium burger, this is not the place.“
“12/30 approximately 11:00 pm I think he was the Manager by the name of Willie and one other crew member were the only ones at this location. The restaurant line was rapped around the corner and the lobby was open for delivery. I happened to be picking up an order and was just shocked at only two people being there when this is a well know busy location. I have to take my hat off to this man. He was very calm and patient and still getting his job done while under pressure. Well done!“
“Monae Grooms and Jasmin are always the best part of my visit to this location. I have a choice on my commute, and this drive threw team stands out! These two individual in particular, with a kind word and/or a smile. I'm a truck driver and don't always have the best attitude 😒 on my early morning drive to take my son to school. However, my contact with them in that moment sometimes helps to give me that reset I need. I want to tell them and all your staff their thank you for being sunshine 🌞 in the morning for me! Keep up the good work 👏🏾.“
“Respectable when fair to face, but it seems begrudging to say, there seems to have been a number of delivery thefts. So they've kicked in an awareness that protrudes into hostile. Still quick and great when accepted for what's yours.“
“Today, I visited this place for the first time, went inside, and ordered take-out, I also took a couple of photos so that everyone had an idea of this place because the reviews really scared me. It was clean inside, with a comfortable temperature, friendly staff, and also a children's playground with a slide that is located inside, and I think this is a huge plus. As for the food, everything is standard and no different from other similar places. There are not many parking spaces, but there is the possibility of additional parking spaces nearby.“
“This is foremost the best McDonald's I have ever been to and I have lived in California Arizona Texas Omaha West Virginia and I am now in Florida. Food was fresh it was hot the personalities of the employees was off the top I truly appreciate everything was just amazing“
“I am hoping management of this facility is able to see this refiew and offer Charles Bryan or Bryant a promotion. I came in on a random Wednesday night 11/13/2024 at 6:30-7 pm, and it was very busy. He was single-handedly running the restaurant and was doing the work of 3 people. I ordered a hamburger with extra onions, pickles, and lettuce and i got a McDouble instead. I asked him to just provide me with the condiments on the side since they were so busy and he insisted that he would provide a fresh hamburger the way I ordered it. On top of that, a man walked in and placed 100 burger orders and he was taking orders, filling fries, delegating tasks to his teammates, and double checking orders all while serving customers as quickly as he could. Because of him this was the best experience I’ve ever had at a McDonald’s establishment.“
“I like this McDonald's because it's not one of those ones that is a doordash pickup zone. They promptly notice I'm there take my order they got my food to me fast, if I had to give them two strikes some of the booths were a little dirty and they served me in a bag not on a tray. But I generally like this McDonald's location, it's better than a lot of them.“
“My husband and I came to this location for dinner. The food was amazing and Maria in the dining room was very helpful and so friendly. You can truly see how much she values her job in keeping the dining room clean it looked impeccable and she does it with a friendly smile. Because of Maria's friendliness we drove the extra mile to come to this location.“
“This is the third and final time I was going to go to McDonald’s and have any kind of hope that my app would work. The last 2 times I visited a restaurant I was told by senior management staff that my app just didn’t work and they were not IT people they just worked at McDonald’s. I was told at one location that it was because of the app not working because it was close to closing. Now you should know that I don’t have a lot of money and I do actually depend on my apps from WaWa and Chic Fil A and McDonald’s to feed me when I don’t have any money. So being homeless at the time, I was staying at the hotel across the street and I had eaten the free breakfast there but was hungry and I decided since McDonald’s was accross the street I would give the app one more try to get me some free food. I didn’t know of any other restaurants in the area that I had an app with points on so it was the only way I could get free food for the rest of the day.
So I go in and I pretend that I didn’t know that my app was acting weird and not working because I wanted them to not blow me off as someone who didn’t deserve attention. So this young man, Gabe came out to help me and in about 3 tries he figured out that I needed to purchase the free item for free of course but I needed to go through the motions. And it worked. I was elated. He was so soft-spoken and non-judgmental. I was so happy to have come in to that store and be treated like a human being and for Gabe to help me with eating this food today!! I hope he is told about his wonderful customer service!!“
“I Love this place manger at night is a wonderful person . Ms . Norma
Parking: It's at hospital and there is a parking garage and parking lot
Kid-friendliness: Friendliness with everybody especially kids.
Wheelchair accessibility: Most definitely“
“I don’t usually leave reviews but at this location i was greeted by Kaylen and I’ve never had such great service and been handled and spoken to so nicely at any McDonald’s location till now. The world needs more people who care about there work like he does. Thank you Kaylen!“
“I went inside because the line was long. A older gentleman greeted me, took my order as we made small talk.
I told him how pleasant it was to receive great customer service. He said he was old school, meaning he was raised right his parents ain't play.
He even asked do I need jelly, napkins and a straw. I was blown away. I said you need to teach these youngsters hospitality. I said, I will be back.“
“I ordered through the Mobile App using a deal for Chicken McNuggets. I was so happy to receive them Hot and with my Preselected Sauces (which is usually missed when going through a McDonald's Drive Thru). They had made a few too many McNugget's by mistake and also gave me them so they would be served fresh & hot, not thrown out or served stale and cold to a customer later. What a wonderful gesture!“
“Unfortunately the ordering system had an update that could last 20mins at 4am in the morning and my electronic order had to be canceled when I went to pick it up from the drive through.
The associate was polite but still disappointing, I guess it just wasn't meant to be that day.“
“I'm still trying to wrap my head around why they want me to preorder on the app but when you go to pick it up, it's never ready, even fifteen minutes later. They seem more concerned with their drive thru wait-times than fulfillment of a dine-in customer who pre-ordered. Better than the location down the road, but still much to be desired.“
“Look up McDonald's food then you will know how bad it is on YouTube stop feeding it to your kids got so many chemicals and it is unreal stopping people it's not just McDonald's it's all of the restaurants go down that rabbit hole“
“Went through the drive-thru last night. I see some odd reviews but whoever is on shift at 2:30 in the morning are awesome. I use the app and the staff follow directions perfectly. Even with my alterations to the Burger. They were nice and gave me extra ketchup. Nothing to complain about.“
“I didn't get any food because I was having trouble with the McDonalds app, but the one lady that was super busy with helping to get orders together and run the register could not get it to work so I had to leave or miss my doctor appointment.“
“It's always good when you're in a hurry. The McDonald's app is great. Order ahead, it's ready pretty fast. This Dale Mabry store might be better than most. It's certainly better service than the Gandy/Manhattan store.I wish McD would return to its all-day breakfast. I don't go here very often, but when I do, I often would prefer a breakfast sandwich to a burger.“
“Just did drive thru. Not much atmosphere to a McDonald's but it has the same quality as any McDonald's. My go to is an Egg McMuffin or Chicken Nuggets. Can't do much wrong to chicken and eggs! Fast. Friendly service at drive thru.“
“Good
Vegetarian options: Yes & tell them & request how you want it & if are on a diffrent diet ,& you can mix & match & double up & i always check all my orders & that even goes for fine dinning & grocery store ,food trucks allem
Dietary restrictions: Yes let them know before you oder
Parking: Lots of parking
Kid-friendliness: Yes & high chairs
Wheelchair accessibility: Yes & other all other types of accessibility ♿️ by law“
“Love the current drive-thru crew at this McDonald's. Happy, friendly. Great service & accurate. (Also, for a while there, the soda machine was not very carbonated or cold. It's been great now though.) Thanks to Jessica & team! Your extra efforts are so refreshing! The team seems very happy & sincere!“
“My power company came down from Mississippi to help restore power after Hurricane Milton. I needed to order 120 breakfast biscuits for my crews for the next morning. They helped up out by having it hot and ready on time the next morning. Stephanie, one of the managers, came in extra early and got things taken care of. We are so appreciative! Thank you!“
“Always a clean well-cared for Parking Lot, great Service at the Drive Thru with Hot Fresh Food and they NEVER skimp on the portions purchased (most notably the French Fries which most McDonald's in Tampa only fill halfway). I always use the Drive Thru at this location and order through the Mobile App so I can Customize my selections and it's easy in/out due to its location at MLK and 275. I always arrive home with hot food, napkins, the correct condiments and customized order requests. It's also open 24 hours. The employees are great and when I use my Birthday Coupons, they always wish me a wonderful Birthday.“
“I think this staff handles customer service very well considering the busy street, locals, hotel guests, and theme park patrons that they deal with. I never have a problem there. Even if they happen to forget an item.... They are very professional and courteous when handling the problem.“
“Simrah provided me quick service at the 24/7 drive thru with a McFlurry and senior hot tea. The senior tea and coffee are not on the menu or the app. The entrance to drive thru involves an almost complete turn in a tight space.
Signage is great in the drive thru.
Dietary restrictions: Check the ingredients. Few gluten free, sugar fee, vegan and vegetarian options.
Kid-friendliness: Mc Donalds is the pioneer in fast foods kids menu, kids meals, and kids promo toys. Highchairs indoors“