“The staff were friendly and helpful. Food was chain quality. The ice cream machine was actually working here. They are frequently inoperable at other McDonald’s we have visited. Restaurant was relatively clean. Parking lot is relatively large. However, many of the spaces were reserved for food couriers. The drinks are not self service, but they did refills at the counter.“
“Mrs Michelle welcomes me and my wife in every morning, makes sure we have everything right, and if there is any problems with our food she makes sure it’s right. I’m in here every day and I have no complaints at all I always get my food in the first 5 min of me entering the building. One of the best McDonalds experiences I’ve had. 10/10 recommended“
“Clean and pleasant environment, good food
Parking: Open and safe space for vehicles.
Kid-friendliness: The food that children like and very delicious ice creams
Wheelchair accessibility: Accessible entrance“
“They actually have GREAT MUSIC!! WOW!!! This is different and I actually love it! The automated ordering system is great and easy to handle! I was at awe. The place is really great looking, clean, staff is on top of everything, they are nice and friendly. There was no delay in bringing our food over. This was a superb experience!!
We went in today for a burger. I loved ordering and get my rewards points inside. Burger was juicy and yummy. Yup. I'll be coming back.“
“This place had bad reviews in the past but ive went a half dozen times in the past few months and its always been a fast, easy experience and the staff has been professional and the food quality was as high as any good mcdonalds. So much so I'll choose this mcdonalds over other ones I pass by most days.“
“I’ve never been so impressed by McDonalds customer service!!After a long day of work- my husband & I just wanted some hot, fresh, fries. But, what we got were some tired, sad fries. We went back through the drive-thru and asked for some fresh ones (I sound like a Karen- but I promise we asked nicely). They were more than accommodating when making us new ones! They were so nice about it and super helpful. We waited happily for our fries and when they brought them out- they were PERFECT! Annnddddd they upgraded my small fries to a medium one for free. I’ve never had this type of service at a McDonalds! Thanks guys. These fries were the perfect reward after a long days work.“
“I was hungry for a Cheeseburger and an order of McTrump French Fries. I was greeted cordially, order taken quickly, and a concise answer given to my question. I was really hungry for McTrump fries, mmmm Good!!!! I will be a return Customer for sure.
Parking: Parking availability is never a concern regardless of time of day.“
“With McDonald's what I expect, and usually get, is consistency from across locations. This location is very reliable for order accuracy and service. Sausage egg McMuffin one of my favorites. Definitely is no longer the 'value' it once was. I have always liked their fries (when fresh), but $4.79 for XL ,wow pretty pricey. Looking for a premium burger, this is not the place.“
“I went through the drive-thru on a short break from work & had limited time, so I was a bit worried that I may have had to leave without my meal, since there was a long line ahead of me, but I was pleasantly surprised. They were fast, thorough, & friendly. Very impressive. I will definitely be back again.“
“Respectable when fair to face, but it seems begrudging to say, there seems to have been a number of delivery thefts. So they've kicked in an awareness that protrudes into hostile. Still quick and great when accepted for what's yours.“
“This is foremost the best McDonald's I have ever been to and I have lived in California Arizona Texas Omaha West Virginia and I am now in Florida. Food was fresh it was hot the personalities of the employees was off the top I truly appreciate everything was just amazing“
“Yaniel is the best employee ever he deserves a huge raise and promotion. Me and my friends occasionally come to this mcdonalds and he remembers us every time and knows us by name. He is the sweetest most genuine fast food worker I’ve ever met I would give him the world“
“12/30 approximately 11:00 pm I think he was the Manager by the name of Willie and one other crew member were the only ones at this location. The restaurant line was rapped around the corner and the lobby was open for delivery. I happened to be picking up an order and was just shocked at only two people being there when this is a well know busy location. I have to take my hat off to this man. He was very calm and patient and still getting his job done while under pressure. Well done!“
“I have gone to a lot of McDonald’s in my life, all around the world… NO ONE… and I do mean NO ONE is as nice at 530 am or as fast as these guys are!!! This is the BEST team I’ve ever encountered and consistently. I’ve been coming different days for a month now, nothing but consistency! WOW! Thank you so much for making my entire day… every day!“
“I am hoping management of this facility is able to see this refiew and offer Charles Bryan or Bryant a promotion. I came in on a random Wednesday night 11/13/2024 at 6:30-7 pm, and it was very busy. He was single-handedly running the restaurant and was doing the work of 3 people. I ordered a hamburger with extra onions, pickles, and lettuce and i got a McDouble instead. I asked him to just provide me with the condiments on the side since they were so busy and he insisted that he would provide a fresh hamburger the way I ordered it. On top of that, a man walked in and placed 100 burger orders and he was taking orders, filling fries, delegating tasks to his teammates, and double checking orders all while serving customers as quickly as he could. Because of him this was the best experience I’ve ever had at a McDonald’s establishment.“
“I like this McDonald's because it's not one of those ones that is a doordash pickup zone. They promptly notice I'm there take my order they got my food to me fast, if I had to give them two strikes some of the booths were a little dirty and they served me in a bag not on a tray. But I generally like this McDonald's location, it's better than a lot of them.“
“Wow ,I was surprised by the service we received from Daniel. McDonald's # 10187. 10019 Adamo Drive ,Tampa FL 33619. thank you again Mr Daniel. We had the two fish sandwich combo , was perfect, fresh and hot.. free refills, didn't have to get up and get refills or throw trash out ,“
“The customer service at 78th street and palm river location is awful! Order mobile app and pay, takes them forever to walk it out to you. Several times we have to go in to get it after waiting and it's never even ready. Maybe whole evening staff needs a makeover or new management. Ridiculous the incompetence over a cheeseburger.“
“This is a modern McDonalds with all the same menu as other restaurants in the chain. The service was slow and I had to ask for several things twice, but overall the food was as expected and there was plenty of parking. It's one of the closest fast food places to the base, so it's a reasonable option.“
“I ordered through the Mobile App using a deal for Chicken McNuggets. I was so happy to receive them Hot and with my Preselected Sauces (which is usually missed when going through a McDonald's Drive Thru). They had made a few too many McNugget's by mistake and also gave me them so they would be served fresh & hot, not thrown out or served stale and cold to a customer later. What a wonderful gesture!“
“I'm still trying to wrap my head around why they want me to preorder on the app but when you go to pick it up, it's never ready, even fifteen minutes later. They seem more concerned with their drive thru wait-times than fulfillment of a dine-in customer who pre-ordered. Better than the location down the road, but still much to be desired.“
“My husband and I came to this location for dinner. The food was amazing and Maria in the dining room was very helpful and so friendly. You can truly see how much she values her job in keeping the dining room clean it looked impeccable and she does it with a friendly smile. Because of Maria's friendliness we drove the extra mile to come to this location.“
“This McDonald's was a good one. The ppl who work there for the most part r wonderful ppl. They would go outta their way to help u. And there is a lot of homeless ppl who go there. They have never kicked anyone out. (Unless u were there for like 2 days, which I was told has happened)!!!! Anyways It recently got remodeled!!!! Now it's more up to date and has all brand new stuff!!!! The employees r still great and wonderful ppl. They were so excited for the make over. Thank u for being a great and caring team!!!! The only thing that I would say is when they did the remodel the forgot to put in a bike rack!!!! (Which is very important so ur bike don't get stolen)!!!! So if someone sees this plz talk to someone bout putting one in!!!! Thank u!!!!“
“I Love this place manger at night is a wonderful person . Ms . Norma
Parking: It's at hospital and there is a parking garage and parking lot
Kid-friendliness: Friendliness with everybody especially kids.
Wheelchair accessibility: Most definitely“
“I don’t usually leave reviews but at this location i was greeted by Kaylen and I’ve never had such great service and been handled and spoken to so nicely at any McDonald’s location till now. The world needs more people who care about there work like he does. Thank you Kaylen!“
“It's always good when you're in a hurry. The McDonald's app is great. Order ahead, it's ready pretty fast. This Dale Mabry store might be better than most. It's certainly better service than the Gandy/Manhattan store.I wish McD would return to its all-day breakfast. I don't go here very often, but when I do, I often would prefer a breakfast sandwich to a burger.“
“I didn't get any food because I was having trouble with the McDonalds app, but the one lady that was super busy with helping to get orders together and run the register could not get it to work so I had to leave or miss my doctor appointment.“
“Just did drive thru. Not much atmosphere to a McDonald's but it has the same quality as any McDonald's. My go to is an Egg McMuffin or Chicken Nuggets. Can't do much wrong to chicken and eggs! Fast. Friendly service at drive thru.“
“Always a clean well-cared for Parking Lot, great Service at the Drive Thru with Hot Fresh Food and they NEVER skimp on the portions purchased (most notably the French Fries which most McDonald's in Tampa only fill halfway). I always use the Drive Thru at this location and order through the Mobile App so I can Customize my selections and it's easy in/out due to its location at MLK and 275. I always arrive home with hot food, napkins, the correct condiments and customized order requests. It's also open 24 hours. The employees are great and when I use my Birthday Coupons, they always wish me a wonderful Birthday.“
“This is our neighborhood McDonald's we usually go to. It has always been a good experience.Today I went to the drive thru, as I recieved my food I asked for additional ketchup and 2 honey packets, the young Asian lady attending the window acted very put out, and annoyed, abruptly handed me the items and quickly closing the glass sliding window. Not professional at all.You will never see that at Chick-fill-a...“
“My power company came down from Mississippi to help restore power after Hurricane Milton. I needed to order 120 breakfast biscuits for my crews for the next morning. They helped up out by having it hot and ready on time the next morning. Stephanie, one of the managers, came in extra early and got things taken care of. We are so appreciative! Thank you!“
“Good
Vegetarian options: Yes & tell them & request how you want it & if are on a diffrent diet ,& you can mix & match & double up & i always check all my orders & that even goes for fine dinning & grocery store ,food trucks allem
Dietary restrictions: Yes let them know before you oder
Parking: Lots of parking
Kid-friendliness: Yes & high chairs
Wheelchair accessibility: Yes & other all other types of accessibility ♿️ by law“
“I think this staff handles customer service very well considering the busy street, locals, hotel guests, and theme park patrons that they deal with. I never have a problem there. Even if they happen to forget an item.... They are very professional and courteous when handling the problem.“
“Simrah provided me quick service at the 24/7 drive thru with a McFlurry and senior hot tea. The senior tea and coffee are not on the menu or the app. The entrance to drive thru involves an almost complete turn in a tight space.
Signage is great in the drive thru.
Dietary restrictions: Check the ingredients. Few gluten free, sugar fee, vegan and vegetarian options.
Kid-friendliness: Mc Donalds is the pioneer in fast foods kids menu, kids meals, and kids promo toys. Highchairs indoors“