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“Was great after they got the order right. Luckily I have learned to always check the order before I leave the parking lot because I would have been mad they I went all the way home and had no Big Mac but I did have hot(Fresh) fries to eat while I waited on my Big Mac🤷♀️“
“Clean and pleasant environment, good food
Parking: Open and safe space for vehicles.
Kid-friendliness: The food that children like and very delicious ice creams
Wheelchair accessibility: Accessible entrance“
“I’ve never been so impressed by McDonalds customer service!!After a long day of work- my husband & I just wanted some hot, fresh, fries. But, what we got were some tired, sad fries. We went back through the drive-thru and asked for some fresh ones (I sound like a Karen- but I promise we asked nicely). They were more than accommodating when making us new ones! They were so nice about it and super helpful. We waited happily for our fries and when they brought them out- they were PERFECT! Annnddddd they upgraded my small fries to a medium one for free. I’ve never had this type of service at a McDonalds! Thanks guys. These fries were the perfect reward after a long days work.“
“Michelle is one of the nicest people I have ever met. I’m an outside sales rep and purchase breakfast from multiple McDonalds for my customers and I wish you could clone Michelle and place her at the front counter at every McDs i go to. Her great attitude early this morning made the start of my day even better. Thank you Michelle keep up the positivity!!!!“
“I went to McDonald's today, and when we got to our hose, when we tried the chicken nuggets, there were spicy. we checked the order, but there were no spicy chicken nuggets, so the problem was that they got the order wrong. I dont recommend it to all of you guys to go to this McDonald.and i posted this. I'm my father's daughter. Please don't go there.“
“Stopped by on my way to the airport. This is possibly the best McDonald's I've ever visited. It wasn't overly crowded, everything was nice and clean, and the employees were friendly and working hard. Definitely much higher quality than what I'm used to in NC.“
“With McDonald's what I expect, and usually get, is consistency from across locations. This location is very reliable for order accuracy and service. Sausage egg McMuffin one of my favorites. Definitely is no longer the 'value' it once was. I have always liked their fries (when fresh), but $4.79 for XL ,wow pretty pricey. Looking for a premium burger, this is not the place.“
“This McDonald’s location is my favorite unlike the others. I have one much closer to my house, but I drive a little further to this location. The food is always fresh hot and I never have had a mess up. But today I decide to write a review because of the young lady in drive-through taking my order her name is Tia(yes, I asked for her name), Let me just say her Customer Service for welcome, friendly voice fun spirit was awesome. I just had to write a review. She will make this location, even more enjoyable to come to!”“
Fast Food • $
“Monae Grooms and Jasmin are always the best part of my visit to this location. I have a choice on my commute, and this drive threw team stands out! These two individual in particular, with a kind word and/or a smile. I'm a truck driver and don't always have the best attitude 😒 on my early morning drive to take my son to school. However, my contact with them in that moment sometimes helps to give me that reset I need. I want to tell them and all your staff their thank you for being sunshine 🌞 in the morning for me! Keep up the good work 👏🏾.“
“I Love this place manger at night is a wonderful person . Ms . Norma
Parking: It's at hospital and there is a parking garage and parking lot
Kid-friendliness: Friendliness with everybody especially kids.
Wheelchair accessibility: Most definitely“
“Today, I visited this place for the first time, went inside, and ordered take-out, I also took a couple of photos so that everyone had an idea of this place because the reviews really scared me. It was clean inside, with a comfortable temperature, friendly staff, and also a children's playground with a slide that is located inside, and I think this is a huge plus. As for the food, everything is standard and no different from other similar places. There are not many parking spaces, but there is the possibility of additional parking spaces nearby.“
“I went inside because the line was long. A older gentleman greeted me, took my order as we made small talk.
I told him how pleasant it was to receive great customer service. He said he was old school, meaning he was raised right his parents ain't play.
He even asked do I need jelly, napkins and a straw. I was blown away. I said you need to teach these youngsters hospitality. I said, I will be back.“
“12/30 approximately 11:00 pm I think he was the Manager by the name of Willie and one other crew member were the only ones at this location. The restaurant line was rapped around the corner and the lobby was open for delivery. I happened to be picking up an order and was just shocked at only two people being there when this is a well know busy location. I have to take my hat off to this man. He was very calm and patient and still getting his job done while under pressure. Well done!“
“I'm still trying to wrap my head around why they want me to preorder on the app but when you go to pick it up, it's never ready, even fifteen minutes later. They seem more concerned with their drive thru wait-times than fulfillment of a dine-in customer who pre-ordered. Better than the location down the road, but still much to be desired.“
“Ms Jen is always holding the fort down. I work a late night industry job and I find myself coming to this location for a small snack or meal. She deserves credit for holding it down, dealing with abrasive customers, and still taking the time to be personable despite drive thru crunch times. It bewilders me that the higher up’s don’t asses her performance properly and not her personal life. She always takes care of everyone in the most timely manner she can possibly do while leading the rest of the crew here. Corporate choosing to not promote her is a lame choice and a choice that will see the future of this location shut down. I hope they consider…“
“Went through the drive through this morning. Placed my order, paid for my order. I seen on the screen I had ordered a large coffee. Got to the second window and the woman tried to hand me a small coffee, I said that is supposed to be a large (which I paid for) She then told me I was only charged for a small. I said again it was supposed to be a large. She then told me to pull up to the next window , as she walked away she said "I dont have time for this" Needless to say I wont be back. I have been coming to this location for 8 years at least 2 tinmes a week. Way to lose a customer.“
“I like this McDonald's because it's not one of those ones that is a doordash pickup zone. They promptly notice I'm there take my order they got my food to me fast, if I had to give them two strikes some of the booths were a little dirty and they served me in a bag not on a tray. But I generally like this McDonald's location, it's better than a lot of them.“
“I haven't been to this McDonald's in years, and I was extremely pleased with the service provided by Marlon.
As I sat and ate my meal, I watched each interaction he had with the guests.
It wasn't just me he was friendly, professional, and courteous- IT WAS WITH EVERYONE!
I witnessed him going around to each table asking if everything was good, if there was anything else he could get them. He even offered to remove any unnecessary items from table. WOW!!!
It felt so calm and peaceful in this McDonald's.
The music was perfect!!
It was music from the 50's but it was just right for McDonald's.
I know we live in a different era, but it's good to have something from our past to listen to now and then.
It allows us to pause, reflect, centering us, and to even want to become better human beings.
Please recognize Marlon, for magnificently running this location! I hope he becomes an ambassador for what TRUE GUEST SERVICE looks like!
Oh, also thankfully I wasn't directed to place my order on the self service kiosk.
Now a days everywhere you go they direct you to it as if we missed it.
Noooo, if I WANTED to place my order there I would.
Thank you for allowing me to exercise my choice.
I thank Marlon, he greeted me with a smile and took my order.
TRUE CUSTOMER SERVICE!“
“This McDonald’s was on point. I grabbed my go-to order — two double cheeseburgers and a large fry. Didn’t have to wait long at the window, and the guy who handed me my food was friendly and fast. The best part? By the time I made it back to the hotel the fries were still hot. Usually they’re cold before you even get home, and that’s the worst, but not this time. Burgers were good, fries were fresh — can’t ask for much more from McDonald’s.“
“Look up McDonald's food then you will know how bad it is on YouTube stop feeding it to your kids got so many chemicals and it is unreal stopping people it's not just McDonald's it's all of the restaurants go down that rabbit hole“
“I haven’t been to a McDonalds in over a year but I need something and nobody else was open. I stopped by here early morning at around 5:20 AM on Thursday and had the best experience with the most friendly staff. They were super quick getting me my food but most importantly they were remarkably kind.“
“I ordered through the Mobile App using a deal for Chicken McNuggets. I was so happy to receive them Hot and with my Preselected Sauces (which is usually missed when going through a McDonald's Drive Thru). They had made a few too many McNugget's by mistake and also gave me them so they would be served fresh & hot, not thrown out or served stale and cold to a customer later. What a wonderful gesture!“
“I am hoping management of this facility is able to see this refiew and offer Charles Bryan or Bryant a promotion. I came in on a random Wednesday night 11/13/2024 at 6:30-7 pm, and it was very busy. He was single-handedly running the restaurant and was doing the work of 3 people. I ordered a hamburger with extra onions, pickles, and lettuce and i got a McDouble instead. I asked him to just provide me with the condiments on the side since they were so busy and he insisted that he would provide a fresh hamburger the way I ordered it. On top of that, a man walked in and placed 100 burger orders and he was taking orders, filling fries, delegating tasks to his teammates, and double checking orders all while serving customers as quickly as he could. Because of him this was the best experience I’ve ever had at a McDonald’s establishment.“
“Four stars for food and service due to the fact that I just left there after ordering a McChicken sandwich with no shredded lettuce and Extra Mayo. I’ve never had an issue with this location, however, I get back home, and my sandwich doesn’t have any extra mayo. I used to work for McDonalds, I know that with extra mayo, there’s mayo on both sides of the chicken patty. There’s only one single squirt of mayo on the burger. Simple error, however, I’d like this error to be brought to attention.“
“I have gone to a lot of McDonald’s in my life, all around the world… NO ONE… and I do mean NO ONE is as nice at 530 am or as fast as these guys are!!! This is the BEST team I’ve ever encountered and consistently. I’ve been coming different days for a month now, nothing but consistency! WOW! Thank you so much for making my entire day… every day!“
“I have been to this McDonalds’s sparsely over the last year and a half. I want to say that the quality of service by staff has been steadily increasing, along with the availability of the menu. Keep chasing excellence, it doesn’t go unnoticed!“
“Food was fresh hot and service was prompt. It's a really peaceful location and somewhere I really can get some work done charge my devices and eat a meal to get back at it. Thank u to the staff.
June 18th, 2025 update.
I really want to thank this McDonald's location for helping me keep my devices charged so I can effectively guide the COVID herd through the city. God bless this McDonald's location and thank u for the coffee.“
“My family and I have frequented this McDonald's many times for breakfast, lunch and dinner and I wanted to place this review about the service I recieved directly from the general manger herself today. I unfortunately didnt get her name but I wanted to highlight the grace and patience she showed me and my family in our time of need. On August 22nd Our only working vehicle unexpectedly broke down as we were leaving publix, but by the grace of God we were able to push it to the safety of the back of the McDonald's parking lot, thankfully out of the way of main traffic and business flow. The issue with my vehicle is a transmission failire and Im sure many of you know that is a very expensive repair job, money that not many average people these days have available at the drop of a hat. BUT the general manager was gracious enough to not have our vehicle towed away and allowed us some time to figure out the financials and logistics of getting our vehicle moved and fixed, despite the inconvenience to herself. To the general manager I hope God rewards you with greater favor, love and compassion than what you shared with us during our time of need, and to the owner's of this McDonalds, I pray God leads your hearts to show your General manager of this location the appreciation she deserves for the dedication she shows to the business and its clientele.
Edit: After speaking with another manager after our tow service was delayed I was told that the name of the G.M. I had spoke with was actually Qwuan/Kwan, I apologize if i misspelled it, i just wanted to make sure she got her due credit.“
“Always a clean well-cared for Parking Lot, great Service at the Drive Thru with Hot Fresh Food and they NEVER skimp on the portions purchased (most notably the French Fries which most McDonald's in Tampa only fill halfway). I always use the Drive Thru at this location and order through the Mobile App so I can Customize my selections and it's easy in/out due to its location at MLK and 275. I always arrive home with hot food, napkins, the correct condiments and customized order requests. It's also open 24 hours. The employees are great and when I use my Birthday Coupons, they always wish me a wonderful Birthday.“
“My power company came down from Mississippi to help restore power after Hurricane Milton. I needed to order 120 breakfast biscuits for my crews for the next morning. They helped up out by having it hot and ready on time the next morning. Stephanie, one of the managers, came in extra early and got things taken care of. We are so appreciative! Thank you!“
“People need patience. Its fast food but a line longer then Disney. The picture shows they don't have time to not make it fresh. They are hard working give them the credit they deserve 👏. People want to complain but still come back and eat here because the food is always good. Give credit where credit is due. ✌️“
“One of the young ladies there as well as the manager (she had different attire so I assume she's the manager) provided exceptional service on 9/1/25 to me and my family.
Since everything is on the kiosk it's harder to do things when you have coupons but Ty was very hasty with getting our orders and handled it greatly. Kudos to her and the others in the kitchen for getting it done!
- very nice interior, staff was friendly, and the food was not at all pricey since a coupon was used“
“Good
Vegetarian options: Yes & tell them & request how you want it & if are on a diffrent diet ,& you can mix & match & double up & i always check all my orders & that even goes for fine dinning & grocery store ,food trucks allem
Dietary restrictions: Yes let them know before you oder
Parking: Lots of parking
Kid-friendliness: Yes & high chairs
Wheelchair accessibility: Yes & other all other types of accessibility ♿️ by law“
“It OK. I like it. They seem do far pretty nice day shift, but reading comments on night shift is bad.. sorry fir thise experiencing that & hair in the burger. i havve had a bit crappy fries a few times, but not super bad & small sandwhich not hot, but its great ehen its fresh. my free sandwiichy card i was given they got my order wrong. i asked for a deluxe they gave me reg. it sas hot etc hungry etc do I didn't want to say anything. i wanted the delixe cuz pettice tomato probably made it taste better & fills you/(me)up more so i figure. oh well. i wish i could het another free one to & try get the oder right. i don't speak up cuz of embarrassment of my sitution too so I'm not always confident like almost felt stated to in mom ts in my life & coward to the bullies, narcasists, etc stronger bigger then me. id love to he wonder wiman superheroine, but I'm not like her in spirit only the love compassion side. So far only minor vomplaints of foid & not being loud enough clear that they dint hear or paying attention as they seem. to be, but its my fault i should have been louder normal voice sound level & made sure she heard deluxe. This teaches me to do better frim now on. i hope so. ik the way some things went today id get the wrong sandwhich. i gt cheaper at & $5.25 etc something like that, when i could have had the $6.00 something. almost $7. $6.50-$6.79 whatever. im still hungry now for sime reason empty feels like need amother of those big sanwiches or fries etc to fill me up the last little bit. also, idk if its gonna be like this always now or change but greezing cold in lobby. i think they fid it on purpose so you'd mot want to stay long or hang out, etc charging. like sll of a sudden cant be. Also on birthday, sorry, but dying of heat extreme outside & i spend plenty on app to get points up to the more $ or better big“