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“Hannah is a shining star on your already fantastic team! Her keen attention to detail, warm smile, and exceptional service make every customer experience outstanding. She truly embodies the best of your customer service, and it’s a joy to see her in action. You’re lucky to have her
—thank you, Hannah!“
“This CFA is BAIG. Best at its game. Being in a busy spot of town, with hospital workers constantly in and out… they have perfected service. Quick, pleasant, and clean. We were in and out at the busiest time. Food was made exactly how we ordered, and looked as if each order was carefully curated. Staff is phenomenal. They all deserve a raise for how efficient they are.“
“Alexia's customer service is top tier!
Today, Friday, Jan 10,2025, it snowed in the ATL. And even in the snow ❄️ when they could've been home with their families, they still showed up to serve! Needless to say, the service was delivered with even more kindness, care, and sincerity. Thank you, Chick-fil-A, for choosing people who care about their self-image as well as the image that supports the Chick-fil-A standard! 👍 😀“
“I had an experience with besty or Betty a manager at this location. She is sooooo professional and patient. We ordered and we had to make quite a lot of adjustments , she was patient all through. These are the types of people that make us want to come back everyday and do business with you! I hope management would recognize her for a job well done. Don't just smile at her, give her a raise! She deserves it. Thanks, Lovette.“
“Favorite place for good light snack.Always a pleasant experience.Friendly staff and clean environment .
Parking: It’s always busy at any location you go to because their food is good .Parking is always very tight .maybe employee can park off site to allow for more customer parking .“
“Absolutely pathetic that I was prompted and felt pressured into leaving a tip for hourly chick Fil a workers. I’ve worked in service industry for a long time but tipping culture is getting out of hand. Now they’re asking for tips at chick fil a? Ridiuclous“
“The team did a great job providing excellent service, a positive atmosphere, and welcoming guests with a smile. My standard is always either the 12 count nuggets or chicken sandwich. I also enjoy the chicken biscuits. This is a too busy location, and you need to be a bit patient. It is worth it.“
“Forst time eating at this restaurant, it's a good alternative to fast food. The food style (Mediterranean) was a very healthy choice and very feeling. Everything was great about the food, but the wait time is unbearable. This restaurant seemed to be understaffed, some customers walked in and walked out due to the wait time.
Dietary restrictions: I'm pre-diabetic so the choices were very helpful and healthy.
Kid-friendliness: Yes
Wheelchair accessibility: Yes“
“I have been to this location countless amounts of times and I have to say by far, Abby is the most deserving and extraordinary manger/employee they have. Every single interaction my husband or I have had with her, was a memorable and amazing interaction compared to some of the others we have had here. You can tell she values and cares for her job and the customers. To be able to tell someone’s values, respect and leadership from small interactions says a lot about someone. We have seen her handle conflict and the way she handles herself shows the skilled communicator she is. She is very clearly emotionally intelligent. We will be coming back here just to have the blessing of running in to her on her shifts! I don’t know what she’s paid but whatever it is, she deserves a raise!!!!! We never leave reviews but this girl deserves one!“
“Conveniently located at Georgia Tech University Student Center. Good service & efficient. Crowded during lunch hour.
The soda pop drinks are refillable, that is free refills, just have queue in line. No DIY.
2024-AUG-21“
“Outstanding customer service and the food is always delicious ? (this is every single location that I've gone to). And it's always a treat for me to indulge in good fast food at these establishments -- no wonder why the take-out line wraps around the block. ?“
“Food is always good. They have the best drive thru system in all of fast food currently and even a long wait doesn't seem so long when your order is taken in seconds of your arrival and is ready when you get to the window. 60 cars in 6 minutes. Anywhere else you could have 4 cars in the drive thru and it could take 30 minutes to give your order another 20 minutes to get to the window to pay and some places will still ask you to pull down or park so that they can bring the order to the car. Chick-fil-A has the best system going and it is being done properly at every location from MLK WESTEND, NORTHSIDE DR, FORREST PARK, CONYERS, COVINGTON, DULUTH, AND LAWRENCEVILLE.“
“I’ve been to Chick-fil-A plenty of times in my life, and every time i’ve been, the service is undeniably the best out of any fast food restaurant. What warranted my review is the server who took my order, Kailyn. She was incredibly sweet and bubbly, helping me to branch out from my regular order, I think she knows the whole menu by heart! She was incredibly helpful, and when I come back to this Chick-fil-A, I hope she takes my order again.“
“It's Chick-fil-A, what else can I say to anyone who goes to Chick-fil-A? A loves Chick-fil-A. They have the best customer service and the friendliest Staff. All fast-food restaurants should model themselves after Chick-fil-A.
Wish they were open on Sunday but I respect the company's stance on being closed on Sunday.“
“First time eating at a Chick-Fil-A. I got a milkshake and some spicy chicken sandwich with waffle fries and holy moly that was gooooood!! 5 stars for this place not just cause the food was bomb but the girls working the window were super nice and blessed my food!! Love them!“
“Did not have to wait long on my food it was so good ?? drive through was so friendly I know IAM coming back.?a Chick-fil-A 4 total good job
Wheelchair accessibility: They have easy access for a wheelchair to come in and get in line because I saw a lady elderly driving someone hold the door for her good job“
“Amazing management and strong staff from the looks of it. Enjoyed my experience. Great salesmanship from the front counter and the food came fast indeed! Not to mention the warm welcome. Didn’t hear anything less than “my pleasure” and “how else can i help?”!“
“Every single time I go to this location, it NEVER disappoints. I never get my order wrong and they are always efficient despite being backed up and wrapped around the drive thru. Amazing dedicated workers who keep professionalism. The spicy chicken sandwich???? COOKED TO PERFECTION EVERY TIME. Came to the drive thru one day for a late dinner (I was the one of those people who were last minute before they closed :’) so sorry) and I kid you not, the fries were perfect and not soggy, and the chicken was still juicy, crunchy and seasoned well. I’ve been to other Chick Fil A’s where I promise you…it really depends on the location and how they cook certain things. NOT ALL chick fil a’s are the same. But this one, I can count on to be consistent and cook everything properly!!😁💖
I got the spicy honey pimento chicken sandwich 😆 only get it if you’re a cheese lover. They need to bring it back for good!!“
“I have gotten good quality customer service from the associates of the store from the VIP Queen ? herself-The Celebrity lately Yes they go out of their way to please ? customer's service I am very satisfying customer from the VIP Queen ? herself-The Celebrity ?✨?⭐⭐⭐?“
“Probably one of the best Chicken Biscuits ive had ever… Rating this CFA biscuit a 9.5/10. It’s squared cut which I’m not mad about. Buttery softness and the proportional size to the center circle of the wrapper is a key indication of a proper size biscuit 9/10. The chicken is up to the edges of the biscuit and as much as I like overhang it’s a clean distribution 10/10. The ratio of chicken to breading is a 9/10 because either could be a little thicker, but not veiny cut so that’s a plus. Temperature was a 10/10 not too hot and couldn’t put it down. Purchased at the Akers Mill/Cobb Parkway drive-thru only CFA Great start to a Tuesday.“
“My husbae and I had lunch date over at this chick a fila; he actually ordered my salad and my salad was divine!.... from the texture and the taste. it was the garden salad with the apples, strawberries, blueberries, the different nuts, shredded chicken and i topped it off with the avocado lime ranch- the way i was chewing, dancing and enjoying that salad. i recommend this salad frfr and Husbae knows me so well to have made a choice of salad for me.“
“Dear chick fil a employees on 8/26/25 at around 9:45 pm - I came through the drive thru and made a horrifically timed joke to my fellow passenger to uh put the fries in the bad and I'd just like to say I'm very sorry... that wasn't for you dear chick fil a employees... forgive me...“
“Consistent location. You can always expect a good experience here. For drive-tru, the experience is fairly good. If they’re busy or have double lines, don’t get discouraged. They move fairly efficiently. Expect an extra 10-15min wait in those cases.
Either way. Food quality is amazing and service is great.“
“This Chick-fil-A location is excellent! The food is always fresh, hot, and consistent, and the service is quick and friendly. The staff here actually take the time to get the order right and make you feel welcome. I’ve had such a better experience at this location compared to the one on Roswell Rd near Flying Biscuit. If you want great food and even better service, I highly recommend choosing this Chick-fil-A over the other one.“
“I think any trip to Atlanta isn't complete without a trip to a local Chick-fil-A. Fortunately, this location was across the street from my hotel.
I love combo #11. The cheese and fries always make a great meal. I love the chicken as well.“
“Chick‑fil‑A at 3280 Peachtree Rd NE, Ste 105 in Midtown—often known as “Terminus In‑Line”—is a dependable quick‑service stop with its signature simplicity and friendliness. Located in a convenient shopping corridor, it's great for grab‑and‑go meals, especially on weekdays when you’re on the move. Their breakfast lineup, classic chicken sandwiches, salads, shakes, and even milkshakes are all solid picks that consistently deliver. The unlimited drink refills are a thoughtful perk.
Service here tends to be warm and attentive—there’s mention of gracious staff and accurate orders helping a group of ten feel taken care of. But busy lunch hours can bring longer waits, with reports of 15–20 minute delays even when dining in.
On food quality, most fans say it hits the mark every time. One nailed the simple truth: “it’s Chick‑fil‑A.” A few reviews highlight occasional inconsistencies—like food arriving lukewarm or not quite meeting expectations for spiciness—but these seem rare.
Overall, this Chick-fil-A delivers the familiar, satisfying experience you'd expect—refreshing service, reliable favorites, and convenient location. Perfect for quick meals or school/office runs, just not ideal if you're in a rush during peak hours.“
“The service was great! The staff was super friendly and efficient. They easily kept the conversation going while I was ordering and paying. Every employee had a smile on their face! Looking back into their workspace it was very clean! The food came out super fast as well, less that 3 minutes! The fries came out perfectly crispy and fresh! I would 100come back again!!!“
“Unfortunately, the last few times, my food has been measly.
There is almost never any salt on the fries and this time my coke zero was pretty terrible. The syrup to soda ratio is messed up or they ran out and I got the disgusting soda essence flat water.
The people are pleasant and quick, but the food is unfortunately almost worth going miles further to a different one.“
Fast Food • $
“Not entirely sure why there's a lot of negative reviews here.
My service is usually pretty quick if I avoid the rushes. Peak times are anywhere from 8-9 and from 12-2pm and is absolutely slammed. If you avoid these times you're likely to get better service and hotter food.“
“Stopped for breakfast & so happy with everything that we ordered. The employees were super friendly (Thanks, Jordan & Raigan) and helpful! The restaurant was very clean (Thanks, Julie)!! You can tell they take pride in the place they work!“
“I saw a long line and was discouraged. However - it moved delightfully fast. Hostess was friendly (and even sang). I love how they respect their employees by not making them work on Sundays.
A restaurant in the new Concourse F would be nice“