Customers` Favorites
Customers` Favorites
“I love going here after Archery practice. The manager is great, the service is good, and the staff is very friendly. We make it a tradition to go there after we're wrapped up with practice. I highly recommend for a quick dine in with quality food.“
Customers` Favorites
“Order a chick fil a sandwich and a side order of mac and cheese. Sandwich and mac and cheese were hot and delicious. Staff was super courteous and friendly. As we were leaving, they asked to refill our drinks. Chick-fil-A never disappoints me.“
Customers` Favorites
“I recently visited the restaurant located at 2350 Shane Drive, Louisville, KY 40220, and I have to say this was one of the best dining experiences I’ve had in a long time. From the moment we walked in, everyone was exceptionally nice, friendly, and welcoming. The entire team carried a positive attitude that instantly made us feel comfortable.
What truly stood out, and what I’ve never experienced before in any restaurant, was the manager personally coming to our table to check in on us. He politely asked if everything was okay and whether we needed anything else. That small gesture made a huge difference — it showed genuine care for customers, not just routine service.
The food was delicious, fresh, and served on time. Every item we ordered tasted great, and the service throughout our visit was consistently impressive. It felt like the staff really took pride in the quality of their work.
I sincerely hope the management passes this message along because the team at this location truly deserves recognition. They provided outstanding hospitality and made our visit memorable.
Overall, this is a place I would happily visit again and recommend to others. Great food, great people, and great service!“
Customers` Favorites
“Had a huge order today. We ordered 10 sets of the 3 piece meal for a kids sporting event. I ordered in advance on the app. The meals were hot and fresh and exactly on time. The staff was so kind and helpful. One of the workers even helped me walk it out to my car. The kids absolutely LOVED their food. The value was great. I will order here again and again.“
Customers` Favorites
“First time visiting this location. The food was perfectly made, dining room was clean along with the BEST Customer Service that is unfortunately failing at many other competing restaurants. Shout out to the management and staff for giving us a fantastic lunch!!“
Customers` Favorites
“Great surprise! The food was delicious and reasonably priced, and we enjoyed meeting Liz, who helped us understand the full range of dishes. Easy to park. Spread the word.“
Customers` Favorites
“Actually has one of the best chicken sandwiches I've ever had! 👏🏻👏🏻👏🏻👏🏻👏🏻 Super friendly staff! Love what they do by helping adults with disorders work, learn, and have a chance to have theor own job! Super cool! They have a very sweet raindeer go so see 👀 him!“
Customers` Favorites
“Amazing service we were a little bit annoying not on purpose kind of had two separate orders but said to charge it together and they were still super polite the whole time and even put an extra bag in the bag in case we needed to separate it and they told us where each sauce was in the bag ..... Amazing service and also the food pretty good for fast food“
Customers` Favorites
“Great food and great atmosphere.“
Customers` Favorites
“My husband and I ate here last night and we waited over 20 minutes to get our burgers and fries. They were not busy but the staff was standing around talking. Another lady was waiting also and when she was leaving she said she would not be back. The girl that handed me our food was beyond rude and she shoved the bag at me. I thanked her and she never acknowledged it. We also will never go back“
Customers` Favorites
“Literally the best dairy Queen in louisville, maybe the best one in the entire state. Service is always incredibly fast, and the food never tastes like it's been sitting out or was overcooked. I literally drive out of my way to go to this location anytime I want dairy queen, they are fantastic.“
Customers` Favorites
“First time going, definitely be back you got a try their Italian beef, their buffalo wings“
Customers` Favorites
“We have a 45 minute drive. Still try to make it every weekend to get the best fish in Louisville. Love Moby Dick. Food 5/5“
Customers` Favorites
“Food was fresh, which is always hard to find at lunch time anywhere.The girl who gave me my food was super kind and talked me into getting a milkshake. I was very satisfied and I'm glad to see the improvement in this location.
I would suggest painting arrows on the pavement or putting up a sign to help clarify the flow of traffic when being asked to pull around.“
Customers` Favorites
“This is the cleanest, friendliest , most efficient McDonald's in the city. Period“
Customers` Favorites
“This Arby's offered a clean and tidy dining room, professional acting staff, and consistent food quality. My favorite thing by far, however, is the huge vintage sign out front!! I remember it being there from at least the early 1980s. I hope it's there for years to come.“
Customers` Favorites
“It surprised me! I’m rocking with Indi’s every time I come in town!“
Customers` Favorites
“I love the Mt Washington Arbys BUT, why is it 2 times I’ve gotten the Reuben expensive sandwich and they left the Swiss cheese off?! Tried to call them and no one answers either 🤷🏼♀️“
Customers` Favorites
“I've been here 10+ times and haven't had a negative experience yet.
- The kids' meals are great.
- The burgers are delightful.
- The sundaes are tasty.
- The chili cheese fries work as an entree
Kid-friendliness: Family friendly fastfood joint.“
Customers` Favorites
“I stop at this location like once, sometimes twice, per month. My order has always been correct, fresh,fast and really good. The only reason for the 3 stars on atmosphere is because the city of Shepherdsville is a tiny bit sketchy, and that's nothing Rally's could fix.“
Customers` Favorites
“Haven't been to a White Castle on years!!! Food is good as always. Had the #1 NO CHEESE & chicken fingers (6 ct) with this dope ass Peach Minute Maid.
Damn I miss White Castle. Come check them out.
BAMA TRUCKER - ROLL TIDE“
Customers` Favorites
“Recommended my group to go there before s movie because I wanted to try it the pretzel bun. Ordered online and ate in. Got everything but the pretzel bun that was clearly on the receipt even. Everyone what had their food and want going to make then wait for me to just get a bun exchange or new sandwich so didn't bother anytime, but was disappointed.“
Customers` Favorites
“Culver's frozen custard at 11801 Interchange Dr in Louisville, KY, offered a delightful treat during my road trip. As a self-proclaimed frozen custard snob with a penchant for Planters chocolate in WNY, I was pleasantly surprised by Culver's hand-scooped version. While it lacked the familiar soft serve texture, the custard was undeniably rich and sweet with excellent flavor. However, Planters still reigns as my gold standard in the world of frozen custard. Nevertheless, Culver's provided a satisfying and enjoyable experience on my journey.“
Customers` Favorites
“Order my normal order of 1 large pork fired rice, 1 orange chicken, 1 general chicken, 1 order crab Rangoon, 2 shrimp egg rolls. Everything came out fantastic like always. Food is wonderful and hot. Love coming to this restaurant because it reminds me of a little bit of home. You all step up on the food and I truly appreciate it.“
Customers` Favorites
“My first date with my wife was here 11 years ago and was a great experience. We hadn't been back until the weekend before last (sept 6 25) the food was great. Service was fast and the people working took great care of us. We've been to the fazolis in etown and this one was certainly better.“
Customers` Favorites
“Under new management. Come give them a try. You won’t be disappointed.“
Customers` Favorites
“We came to visit the great equip expo. I never ate here before so I wanted to try it. Very good food. We tasted quality. Definitely some of the best chicken strips I’ve ever had tbh. They were super busy. Our order got messed up but no worries. Went inside to tell them the mishap, no questions asked, made us a fresh new order YUM! Thanks again. God bless you.“
Customers` Favorites
“It’s completely different from regular burger chains.
I think a burger made with fresh meat, not frozen, grilled and served with fresh vegetables is very good for your health.
The taste of a rich, juicy burger with a milkshake is the best.
Parking: There is plenty of parking space“
Customers` Favorites
“Love this place! Been the go to place for me since I was a kid, over time it has js gotten better and better! It has some of the best sundaes and best banana split in Louisville I’ve ever had! The people that work are always positive and smiling!“
Customers` Favorites
“A few times I’ve doordashed Tbell when I’m having some drinks and get hungry at home. Let me tell you this T-Bell is fire. Best T-Bell I’ve had in a long time. Always fresh, always delicious, always got the correct order. Shout out to ya’ll! Thanks for coming through clutch late at night when I’m hungry and the drinks are flowing! Give em a raise!“
Customers` Favorites
“Food is delicious at the restaurant (obviously) but do NOT sleep on the CATERING!! Indi’s catered my daughter’s graduation party. The food was delicious and displayed beautifully. Plus, the service was top notch!“
Customers` Favorites
“Food was hot and ready-to-eat. There was barely any people there at the time. The lobby did have some people in it. The atmosphere kinda gave me must be quiet vibes like a library, they do have a play center for kids. The lady who took my order was super nice.And my food came out super quick.
Kid-friendliness: They have a play center, which is very shocking. Because Most mcdonalds do not anymore
Wheelchair accessibility: They do have accessibility to come in, and you can order your own food at a kiosk“
Customers` Favorites
“Food was ok. I wish every gyro that ordered turned out the same each time. It's either the right amount of meat or too much sauce, veggies and barley meat. The cheeder sandwich used to be my favorite but it's never hot anymore and it tastes odd.“
Customers` Favorites
“Always positive - I usually stop by on Wednesdays or Thursdays around 10pm (when other places would be slow, closed or unfriendly) but my experiences at this Taco Bell are always really good. Efficient, friendly, food is always good and orders are correct.
Last night a young gentleman named Joel (Joelle, Joe L, something like that) was super helpful and kind, just generally seemed happy to be at work. I asked if a limited time menu was available, it wasn't, and he went above and beyond to suggest a similar item that's on the menu permanently. Then, when I got to the window he gave me the inside scoop on when the seasonal item would be in the store. Just a friendly chill dude who made a 10pm fast food visit enjoyable.
Ive had similar experiences with others on their night crew and all are pleasant and helpful. People like this ought to be celebrated more often.
Management, please give the entire weekday night shift a pat on the back, they're doing great.“
Customers` Favorites
“My debit card wouln't work at the drive thru window and before I could even offer another way to pay, Caroline, the employee paid for my meal for me. I was shocked at the kindness to a complete stranger. I go here 2-3 times a month and it's awesome to know that the employees care so much about the customers. Thanks Caroline!
- Andrew“
Customers` Favorites
“Best restaurant experience I've had in the last 20 years. They're consistent, efficient, professional and competent. Not to mention courteous and polite. It's quite refreshing to get food there after eating at other restaurants. Thank you Ladies“
Customers` Favorites
“Just a long wait for drive through more employees could make a difference“
“premade food and they heat it up, the food is rock hard and they put paper on the plates to keep them from being dirty, they could really improve by making it freshly made, your a Mexican restaurant it should be freshly made.“
Customers` Favorites
“Surprisingly fast service for a taco bell location. Really friendly staff store was spotless wait times were really low. Order actually had everything in it which is a first from any location I've been to here in Louisville. All in all love everything about my experience with this location .“
Customers` Favorites
“I drive past a new Hardee's two blocks from my house to go to this Fern Valley Hardee's five miles away. Excellent service there , this should be a model of how to do it right !“
Customers` Favorites
“I just went in to get a sandwich and needed to order a gluten free sandwich for my celiac daughter. Alex asked if it was an allergy and I said yes, he proceeded to wipe everything down, change gloves, get clean utensils, and supervise his staff on how to safely prepare the sandwich. I thanked him (and the guests waiting behind me) for his thoroughness and he told me he understood because his mom also has celiac disease. I appreciated him and his team so much. Amazing customer service. I really appreciated the team on site today. Well done!“
Customers` Favorites
“😀,.......................“
“Invited Taqueria El Paraiso to my high school for our teacher appreciation week. Communication was great to get everything set up. They showed up promptly and did a great job!!! The teachers in my building raved about the food and the great customer service!! Outstanding job!!! Thanks!“
Customers` Favorites
“This is probably the cleanest and best ran Arby's I've ever dined in.
The staff were fast and accommodating. And they were very polite.
Over the years my opinion of fast food joints has slowly been dwindling but this location has changed my mind a little bit. Delightful surprise. Kudos to the team here.“
Customers` Favorites
“The manager has been working by himself the past few times my wife have been there. He has been up fgront and apologetic from the start when he takes the order at the drive through that it may take a couple of minutes since he is working by himself and yet our food is brought to us in a timely fashion, with no mistakes and he always has a smile on his face and a good attitude. No complaints frm me at all!“
Customers` Favorites
“My niece and I wanted to try something different for an early dinner. I am so glad we chose to eat here. The service was just wonderful, the lady that took care of us was so personable that we felt comfortable trying new foods. The food was indescribably good. The side dishes were so fresh and tasty. I could eat the potato pancakes every day! I kept telling my niece how happy I was to find this place. ?“
Customers` Favorites
“The cashier was very polite.ive never walked in any mc Donald’s and experience the respect that I received.I told the cashier they needed more people like her.Now that’s great service.❤️“
Customers` Favorites
“Im elated that the deep fried turkey has returned for a limited time.
The food is always fresh, the service is always friendly and the location is very clean and the employees are welcoming and very friendly and helpful in choosing menu items.
Highly recommend this location.
Ten out of ten.“
Customers` Favorites
“11/19/25 update - I went through the drive thru last night and, as usual, there are friendly attitudes, and good food. The people at this Taco Bell have been pretty much the same helpful/good/positive crew for eight years now (see my original post below.) How is that possible, THESE DAYS? I do generally go late night from 9PM-3AM, and I'm reviewing only the 5414 New Cut location.
Whatever formula/strategy/guiding principals that this Taco Bell location has had in play for the better part of a decade needs to be studied, and repeated all over the place. I haven't done enough digging to understand if it's handed down from a consistent ownership/partner level, or it is on-the-ground long-term management staff.
Regardless, well done people! Keep up the good work!
(original post in 2017) I always seem to get fantastic food and friendly service there, no matter what time of the night I hit the drive-thru.“
Customers` Favorites
“{{restaurant.reviews}}“
Loading...
“I was at McDonald’s at 8:23 yesterday 2/4/2026
I was greeted through drive through properly as I used my rewards this employee went above and beyond as he was having a little difficulty with the system changing the drink from a small to a large but got it done I was happy because of his pleasantry’s that’s what makes this a 5 star review. He seemed very happy to provide good customer service apologizing stating he will fix it as he did he was very polite and I hope that the management team will find out what his name is and give him the kudos that he deserves. Also the guy who greeted me at the window to pay was really nice as well overall really happy with the customer service aspect that I received“