Customers` Favorites
Customers` Favorites
“Today was my first time here! I had an amazing experience! The food was great! My frozen coffee was delicious! But the most amazing thing was I saw an employee stop what he was doing to bring an elderly dog back to his neighbor! It’s the little things for me. I will definitely be going back for some ice cream and frozen coffee this summer! Thanks for sharing your beautiful property!“
“Went for my first time, loved everything about it. I got the yogurt bow and OMG so good can't wait to go back“
Customers` Favorites
“I just wanted to say I very much appreciate the boy that took care of me today. He was kinda thin and tall and had longer hair and glasses. I had been standing at the counter for two minutes or so waiting for my order to be taken. There were three people behind the counter but one was addressing the drive thru, the other was grabbing something and someone else was baking something. There was a heavyset person with very curly blonde and black hair that walked past me as I waited a couple of times and eventually just ended up standing there, next to the drive thru attendant, after the last person left the drive thru (and the drive thru became empty). They continued to stand there. I’m not one to rush, but I did take notice that they had walked past me multiple times, and were not busy with tasks, and were quite literally just standing there as if they were bored. THIS isn’t my issue -
the boy i mentioned then came out from the back room and apologized for the wait. HE seemed like he was doing a lot all at once, and he still came to take care of me when he noticed. He then remarked at the heavyset person I’d mentioned before that they could be taking orders instead of standing, which was a valid criticism. The other party then began loudly responding that they weren’t doing nothing (they were), and that over and over again in various phrases and brash tones. I just wanted to say that I really appreciate the boy’s ability to stay calm and levelheaded while getting yelled at by a coworker he was asking for help from in a stressful moment- I was still taken care of by him faster than the entire time I waited behind the counter after he took my order, he grabbed all of it and made the coffee as the heavyset women began to start doing tasks as they continued to yell at him about how they weren’t just standing around, and weren’t going to be treated rudely. Other staff did try multiple times to stop the person from yelling and responding and continuing the argument but she continued. It was so consistent and endless and loud that I genuinely felt the need to write this review. I think that’s incredibly unprofessional and not very team-player in an environment where that is a big part of the functioning work environment.
Again, props to that boy, I wish I had asked for his name, thank you endlessly again. I appreciate your quickness and consideration especially as I was on my way to work.“
Customers` Favorites
“I had to find this Dunkin’s page and review them because they’re just so awesome and nice to me every time I go. I’m a regular in the morning and they know my order every time I pull up which might be common but one of the great drive through people at this Dunkin’ is really amazing at drawing and he’s drawn art on my Dunkin cups so now I’m sold.“
Customers` Favorites
“I want more points for being a 15 year Daily customer“
Customers` Favorites
“Dunkin’ is a convenient go-to spot for quick coffee and breakfast. The coffee is consistently smooth, donuts are fresh, and the menu offers plenty of choices. Service is fast, prices are reasonable, and it’s perfect for starting the day or grabbing a snack on the run.“
Customers` Favorites
“I know with covid19 thing are different but when stores are open and you only have a drive thru I cant fit with my 80,000 lb truck!!!“
Customers` Favorites
“I stop here weekly on Thursdays in the morning and they are always so sweet and responsive. They make you feel great early in the morning. I always enjoy coming. However I have stopped twice in the afternoon and service is night and day. While it’s empty the lady is rude and dismissive. But in the morning they are super busy and always hustling and smiling at the same time“
Customers` Favorites
“I really love coming this Dunkin! The staff are very nice and very respectful. I notice people complain about the wait time but, the food always comes out fresh, the coffee is fresh and hot. They also play music while we wait for our meals. Also gives the staff to enjoy their work so that’s really cool to see. Shout out to all the staff ! Thank you for giving us good experience visiting at your Dunkin.“
Customers` Favorites
“Good coffee and hot chocolate place. Good 🍩!“
Customers` Favorites
“Lost a gift card in the store, when I went in a week later they still had it there! I was so shocked and happy to see there are still good honest people in the world! Coffee is ALWAYS MADE PERFECTLY at west state st, Granby Ma location ??“
Customers` Favorites
“Besk dunkin around. Of course they get busy like everyone else and they take a but longer. But EVERYONE there is so kind. They try to make things right if theres a mistake. Love them. So glad I got a new job so I have to go to this one now.“
“I’ve been to Dunkin’s all over the U.S. and this location is the best! I’ve never been to a Dunkin that was so consistent. Fresh bagels, toasted perfectly, and plenty of cream cheese. The staff are VERY friendly as well. You guys rock!! 10/10“
Customers` Favorites
“Best iced coffee ever. Good place to sit and chat with friends .“
Customers` Favorites
“Service sucks there’s NEVER enough staff and the ones that ARE there are so stressed they can’t handle any of it and none of them know anything about PROFESSIONALISM so they take it out on the customers and other staff I HATE this location“
Customers` Favorites
“I was very disappointed the other day. I have always enjoyed going to this dunkin. Yesterday was not a good day. The coffee was cold, they got my order wrong, and at least two of the workers were not wearing their mask properly. They did not cover their noses, which renders their mask useless. There is a reason one of the covid tests involves a nasal swab. The virus lives there.“
Customers` Favorites
“I really do like Dunkin' for their coffee. Stopped at this one while driving through and came in for coffee and breakfast. The service here was so great. Tanya helped us out, coffee was great the food was ok.. The Sourdough Sandwich was not the best from Dunkin'. But staff here is fantastic and friendly.“
Customers` Favorites
“I order the same drink at every Dunkin I go to and this is the only one that ever gets it just right, very consistently. I get a large ice blended coffee and at other Dunkins, and somehow the coffee and other flavorings melt before the ice does, but one made here leaves flavor all the way through. I thought the flavorless end to the drink was just how they were supposed to be before I got one here. Thank you to the Belchertown Dunkin team.“
Customers` Favorites
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“Pumpkin spice ice coffee.“