3.8
Good
111 Reviews
10100 Twin Rivers Road Ste C1-109, Columbia · 4.36 miles
Customers’ favorites
- Hot Pot with Seafood & Veggies
- Extra Mala Sauce on the Side
- Matcha Green Tea Ice Cream
- All You Can Eat Hot Pot
“It had been a while since I visited and some things have changed, not all for the better. There's a robot server that brings plates from the kitchen and the novelty wore off quickly. The robot's return button is too far away and requires you lean out a bit far. The voice sounds like a very young little girl and grated on my nerves after it said "I'm going back now" for the third time. The service provided by the biologicals bringing drinks, picking up dishes, etc. was not diminished, although not having ingredient placed on the table was sorely missed. Payment is now via a portable card reader at the table, I don't care for having someone stand there and wait for you to choose a tip and sign the receipt. It's unpleasant having someone watch while you feel compelled to rush so you don't take time away from other customers. The food just seemed off that night, my tomato broth and my wife's mushroom broth both seemed off and lacking of the flavor we remember, also just remembered also we were never asked if we wanted more broth. Seems we'd have to ask for that via the tablet in lieu of a server. Broccoli and corn seemed fine, while the fish, shrimp, squid, firm tofu, and lobster balls seemed to be of lesser quality of poorer taste. The app on the tablet used to order has been changed. Several items, mostly refills, lack proper icons. I'm accustomed to using the images to make quick choices and the app seems less convenient now. Once you start ordering the items appear in a pane that opens on the right, taking away from the area used to display options. I prefer having my order being a separate tab. The list of available items is now a single scrolled list, with the buttons on the left being shortcuts.”
Seafood · $$
