Customers` Favorites
Customers` Favorites
“The Jim Shoe is fantastic! Great service and you definitely get the most “bang for your Buck” with the food.“
Customers` Favorites
“top we est very goo there“
Customers` Favorites
“Having a DQ near my job has been an experience. Bad day? Why not get ice cream on my lunch break? I feel like I have become somewhat acquainted with this place and I have never been unhappy with my experience there. Everything tastes good always and I have seen them operate under many different conditions. They are also very nice at the window and have some cute outdoor seating spots!“
Customers` Favorites
“Great place to go ✌😎😜 great service and prices 👍“
Customers` Favorites
“Good food, a lot of menu options, fast a as bd efficient service“
Customers` Favorites
“My daughter loves this place“
Customers` Favorites
“Food is good. Only drawback is they got rid of paper menus. They want you to order on the kiosk only. I for one hate kiosk. It's not easy to use at all and takes way to long. It's extremely confusing and difficult. You can't alter your order on it like light condiments etc. At least a employee stayed and helped me through the entire process, but I can't see how this is helpful or cost effective. I won't be back only because of the kiosk..... it should be a choice not the only way.“
Customers` Favorites
“I have to say, if you are going to go to one Arby's in Portage, this one is the ONE to go to.“
Customers` Favorites
“So I've always loved this Blaze, and it's been one of my late pizza-calls... Buuuuut, as with any relationship...sometimes things can take a slight turn..and sometimes they can even go a bit....sour....and by things...I mean chicken 😬
So, Long story long, My partner and I each ordered a build your own salad, and idk... I'd like to think I'm not really the jealous type but when my salad arrived, it didn't take long to notice something definitely seemed, well.....a bit fishy. 🥴Don't get me wrong, I love a good traditional Caesar dressing made with anchovies, I'm also the opposite of picky...that said I don't like my chicken coming home late smelling like bad decisions.
anyhoodles, ALL this just to say that when I called and reported the situation, Shelby, the manager on duty, was SO very understanding and immediately (after confirming I wasn't just a dummy about the dressing) offered to make it right. My partner and I ended up having a great night with great food (sans anything chicken) and fell asleep content with a great (not fishy) taste in our mouths.
thanks again, and to Mr./Mrs. Blaze, please make sure to give Shelby all the props (and promotions 🤷♂️) she deserves 🤗“
Customers` Favorites
“it's was so delicious omg love the bean cheese and burrito was on point me and my boyfriend love it so much Was Amazing I gave it a big 10“
Customers` Favorites
“My mom was hungry just got home from work and was waiting on a fridge delivery (time frame was 3-6pm) so she obviously couldn’t leave. So her and my younger sister ordered Uber eats, unfortunately they couldn’t get a driver in the area so the order time kept getting pushed back, eventually the fridge was delivered and still no food. So we called Arby’s (Plainwell, Mi location) and and told asked if we could just pick up our order ourselves, when we got there the store manager was awaiting our arrival with all our warm food and even paid for our order due to the 2 hour inconvenience. Almost had all three of us in tears. Very genuine, kind, patient & understanding!! Will definitely continue to have our service!! Thanks again so much!! All three of us agree the store manager is amazing!!“
Customers` Favorites
“Small location but everything was great about it. Location is kind of hard to see but luckily I found them on Google maps. It was quite empty in there so they made my food pretty fast. It was very clean and they always always hook you up with extra fries all ingredients are very fresh.“
Customers` Favorites
“Review: Chick-fil-A - Portage, Michigan (6202 S Westnedge Ave)
The Chick-fil-A in Portage, Michigan, maintains the brand's reputation for high-quality food and exceptional customer service, making it a reliable destination for fast-food chicken enthusiasts in the South Westnedge area.
Service and Atmosphere
This location consistently receives very high ratings for its service. Staff are frequently praised for being friendly, professional, and attentive—often going the extra mile, even during the busiest periods. The dining area is typically clean, welcoming, and family-friendly, featuring a children's play area.
However, be prepared for crowds. Because of its popularity and location on a busy commercial strip, the drive-thru lines are notoriously long, especially during peak lunch and dinner hours. Despite the length of the queue, the management and staff are highly efficient at moving traffic swiftly. If you are in a rush, consider ordering ahead for a quick carry-out or aiming for off-peak times, particularly for breakfast, when the traffic is usually lighter.
Menu Highlights
The Portage location delivers on all the Chick-fil-A staples:
The Signature Sandwich: The classic chicken sandwich is served hot, fresh, and perfectly crispy.
Grilled Options: For a healthier choice, the Grilled Chicken Sandwich and Grilled Nuggets are popular and noted for being a lean source of protein.
Waffle Fries: Consistently praised for being served fresh and hot.
Breakfast: The breakfast menu is popular, especially the Chick-n-Minis (bite-sized chicken nuggets served on mini yeast rolls) and the Bacon, Egg, and Cheese Biscuit.
Summary
The Chick-fil-A in Portage is a top-performing fast-food restaurant known for its high-quality food and friendly, efficient service. If you are looking for that classic Chick-fil-A experience, this location delivers. Just be aware that quality can sometimes vary with temperature, and be prepared for pricing that reflects the custom, full-service dining environment.“
Customers` Favorites
“First time today. Best burger I've had in awhile. Will definitely be back.“
Customers` Favorites
“foods always great. quick seating. very friendly!!! so kind and helpful. we've had the same woman help us a couple times now, she is the best. she makes my girls feel included and special. she helps with putting food in box's, cheecks in often. the young girl who seated us tonight was a sweet heart. my girls keep calling her new sister lol I'm so grateful for the staff, it's so nice feeling welcomed.“
Customers` Favorites
“Stop coming to Arby's, prices to high for very little meat. BUT after a yr or so, stopped to get 4 reg Arby's for 10 bucks! I was so impressed with the amount of meat on the sandwiches. This being 2025, it reminded me of the good ole days at Arby's. Thx you Gull Rd Kalamazoo, Mi.“
Customers` Favorites
“I come here way more than I should admit to. Multiple times a week. The staff at this particular location are always friendly, efficient, and all around do a great job. I have never had a bad experience coming here which is impressive considering how often that is. The consistent food quality and the people you employ keep me a "regular" customer. Keep up all the great work!“
Customers` Favorites
“The morning/afternoon staff is the best!!! (Sorry don't have experience with the evening staff... But I'm sure they're great too).
Great portions, food's fresh, friendly staff. It's my favorite doba in town!“
Customers` Favorites
“I came in the other day for the first time and was taken care of by some of the sweetest girls I’ve had the pleasure of meeting since I moved to Kalamazoo! The food was delicious and the environment was warm and welcoming! I’ll definitely be back!“
Customers` Favorites
“Taco Bell’s can be hit or miss, but this specific location has always done a really good job with their food. It is always the closest to the advertised look out of all of the Taco Bell’s that are around this location. All of the food here is great, but if you have issues eating food like this, it is probably best to avoid the beans and the nacho cheese. Otherwise, this is the best location around.“
Customers` Favorites
“Food wise this is probably the best Taco Bell I've ever gone to. However, the janitor at this location kinda creeped me out. I dined in today for lunch and he kept getting uncomfortably close to me. I got up to grab my order and I sat down on the opposite side of the restaurant and he came over and got uncomfortably close again.“
Customers` Favorites
“There was 2 ladies that are always helpful and go above and beyond greatness at this location. Carol and Doe I hope I got your names correct, my apologies if so. Thank you for being Fire house subs hidden gem 💎 ✨️ 🔥 keep up the great customer service“
Customers` Favorites
“the best salsa for miles! OMG...so good!“
Customers` Favorites
“This is my favorite Wendy's in town! That lady behind the counter was super nice and hooked me up with an extra nugget and a drink cup. 😎 I got the Crispy chicken biggie bag and it was great! My patty was in the shape of a heart LOL! All the food came out exactly as ordered and was super yummy. Would definitely recommend the barbeque sauce.“
Customers` Favorites
“I have lived in Kalamazoo almost a year and every time I go to this location I get excellent customer service food is always fresh and hot. I will continue to go to this location and promote the positive encounters I have had with this location“
Customers` Favorites
“Came in before work today and was served by Michael. He was very helpful and had a great attitude! He was the only one keeping the store running. There was a mishap with someone’s order and everyone BUT Michael panicked. If he’s not a manager he should be immediately promoted.“
Customers` Favorites
“Delicious sandwiches. Thrilled they finally opened in Kalamazoo. The staff was amazing.“
Customers` Favorites
“Alright, Jersey Giant, kuddos to you! I recently placed a large online order for myself and eight of my co-workers, and I was thoroughly impressed.
Everyone's order was perfectly accurate, which is a rarity these days. The entire team agreed that the subs were amazing, and it was a refreshing change from our usual pizza lunch.
Jersey Giant truly deserves a 10 out of 10 rating! Highly Recommend!“
Customers` Favorites
“Actually went there twice a few days apart and had a large loaded fries the first time then a large loaded parmesian loaded fries the 2nd time but had i not gone the 2nd time id have never known the first time I was actually given a small because the 2nd time was 3 times larger. Tasted alright both times though.“
Customers` Favorites
“I just wanted to share my experience from tonight at this location. Because I don't feel like people that have good experiences share them often enough. So I just wanted to give some recognition to this specific location for today because if you look at my taco it was like the most perfect taco I've ever seen from any Taco Bell I've been to so I just wanted to give them shout outs for that. And the young man at the drive thru window at 2:10am was very nice, and they were very quick and efficient. So I just wanted to give them the recognition that they deserve.“
Customers` Favorites
“The Baconator is one of my favorite Burgers however I can't eat two patties and they don't offer the bacon cheeseburger in a single Baconator is supposed to have two kinds of cheese mine just had one slice of cheese and two pieces of bacon I have to admit though they still have the best fries and the change is in the frosties are kind of neat also“
Customers` Favorites
“truly a great arbys. i always come in on the weekends and always see the same~ staff almost every time i come in. what i assume to be two managers, (based on the shirts) i forgot the specific names but one had a general manager name tag and he was super pleasant with amazing customer service, and the other one was younger but tall and amazing customer service as well. i have never met such nice workers. i came in this evening though and my order was ok but the customer service was as good as it normally was. i guess i will stick with weekend afternoons as the evenings it seems the workers are a little cranky, but overall they get my order right and typically have great attitudes. keep it up you two!“
Customers` Favorites
“Not really had a bad experience here, sometimes the food is a bit dry but it's not all the time. Or sometimes the burger or buns will be hard. But like i said overall good place to go considering the options around.
Parking: Not a huge parking lot but it's not small either.
Wheelchair accessibility: I think it is, but don't quote me I could be wrong.“
Customers` Favorites
“I cannot comment on other shifts... But the lunch crew is on point. I've come through 1 or 2 times a week over the last couple months and it's been consistent with service. They are great to deal with and they have never messed up my order yet. And if they did, I wouldn't have been bothered because of how great your interactions are with the crew.This place is pretty quick too. Great place to stop for lunch. I'll say this place is much better than the Taco Bell closest to my home.“
Customers` Favorites
“Food was good But the "DESHAWN special" & her beautiful, happy, outgoing, bubbly contagious personality made it the best meal out in so long I can't remember!! DESHAWN thank you so very much for spreading happiness in world that is so full of anger & meanness!! YOU definitely make a positive impact on the customers who come in side!!“
Customers` Favorites
“Super tasty selection of Sammie’s!“
Customers` Favorites
“I placed an order today and it was inadvertently delivered to my neighbors. But before I found it, the manager was super apologetic and said she would make a new order and have it right out to me. Thank you for being super professional and nice! We love our Jimmy Johns.“
Customers` Favorites
“MAN IT WAS THE BEST DANG SUNDAE CREATION IVE EVER MADE THEY MADE IT HAPPEN THANKS DQ##YAZZZZZZZZ“
Customers` Favorites
“it's was so delicious omg love the bean cheese and burrito was on point me and my boyfriend love it so much Was Amazing I gave it a big 10“
Customers` Favorites
“Everything here is perfect… the coffee, the breakfast items, sandwiches, desserts, the display, the staff. I always stop by when I am in town.“
Customers` Favorites
“Solid experience at Sonic! The food was fresh, and the service was quick. The drinks are always a highlight, great variety and perfectly made. The only reason I’m giving 4 stars instead of 5 is that the order took a little longer than expected. Overall, a reliable spot for a quick meal and a good treat!“
Customers` Favorites
“Manager is great always gives anazing service and is always high spirited! ?“
Customers` Favorites
“Always great! Always fast!“
Customers` Favorites
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“We went there yesterday afternoon for a quick bite. We entered and the staff on duty went to their respective positions to serve us. It took a bit of time for me to pick which bread that I wanted because they no longer have photos of the bread by the breads named for choice. And that is a confusing pain! Why get rid of something that actually HELPS the non-regular customer make an educated decision as to what they would like their sandwich to be on? And it would also expedite the service given and thus help to shorten the line (if any). Other than that I would give them a five star rating because they always listen to how I would like my order and they come through with it. It's a great place to go if you like subs. Enjoy! :)“