“I work at one of the local businesses, so I frequent this location a lot. Every time I go here the service is phenomenal, the coffee is great, and I have never been disappointed! Everyone here is so kind and friendly! From the UV staff, you guys are great!“
“I just had a very very poor experience at another Starbucks location across town from this one where they would not remake my improperly made drinks and didn't want to refund me my money. I came into this Starbucks and ordered new drinks, intending on paying again and all I asked was that they dump the messed up drinks I had with me because I didn't have room in my cup holders. Not only did THEY apologize for the other locations lack of customer service, but they comped my drinks even though they had no obligation to do so. For that, I thank them and they have earned my business every day as I will no longer be going to the other location in the same town. Exceptional customer service, and exceptional upholding of Starbucks values. Bravo!“
“This Starbucks is okay - the drinks are usually good but with only 2 staff members (and usually only one there at a time) it seems that they are grossly understaffed and doing customized items isn't their specialty.Otherwise - staff are extremely nice. Excellent customer service and amazing dedication to their jobs“
“Service is always fast at this location. My drink was made perfect as well. I did notice that my coffee was a little more expensive at this location, versus the Target in Morrisville, but not by much.Parking: Parking lot is small because it is in a small area with a few other stores, but I have always been able to find a parking spot.Wheelchair accessibility: Yes“
“Olena, Tiffany, and Maya give the best service I could have ever received from Starbucks. They took my order and remembered it without making me feel like I was asking for too much. And they always make it with Love. I hardly get what I actually want from Starbucks corporation, but this branch really showed me something! 10/10 highly recommend ?“
“This isnt just a starbucks, its a star-home.Sometimes visiting this starbucks is the best part of my day, but its ALWAYS the best part of my morning. The morning crew is the best— brian, nathan, mayce, and everyone else (whos names i havent picked up sadly) really know how to make a coffee and some food. Theyre also just great people and always keeps an upbeat energy in the starbucks no matter what theyre going through. Always supportive and going above and beyond for everyone who walks through the door. I love weston starbs! ? ? ?Vegetarian options: - Impossible Sandwich- Oatmilk, Soymilk, Almond milk, coconut milk, etc- egg bites- grilled cheese- egg white feta wrapDietary restrictions: Non-dairy milk, vegetarian food options.“
“There's not much I can say about this place that wouldn't be already included in your average good review. But I would like to know that the staff here are quite friendly even if they get overwhelmed with customers and have offered to give me reasonable substitutions when they unfortunately run out of certain items that I want.“
“I've been here a few times lately, and until yesterday I have had a decent experience. However yesterday my order was not correct and the drink wasn't even a full serving. I was totally unhappy but didn't have time to go back (I use the drive thru and phone app for ordering). I will make sure next time if it's not correct I go back to have it corrected.“
“TRULY stunning drive-thru service at 7:40 AT NIGHT. The workers were somehow enthusiastic at such a late time for coffee. The worker over the intercom was so upbeat and confirming about my order. Like they made me feel not as wildly awkward about ordering coffee at 8pm !! Also to Boman, the worker making entertaining convo with me while waiting for my caramel Frappuccino, your tattoos are fire and your service is superb for so late in the afternoon.“
“I used to go to Crossroads because of how close it was, but I will be making the extra drive to this one from now on. My drink has been made consistently and the barista’s here are so much nicer. I would like to recognize Kyle, Halleema (so sorry if spelt wrong), and Avery for their outstanding service when coming in the drive thru. They were super nice and made conversation with me when there was a misunderstanding with my drink. They politely remade it for me and even gave me a bigger size free of charge for the inconvenience! Super happy with the choice of partners here and the taste/quality of coffee… I will definitely be back.“
Coffee Shops • $
“Jayla just brightened my day! I came in the store, killing time waiting for my car to get serviced at Discount Tire. I was feeling flustered about my car taking so long and as a result I changed my drink order about 30 times. She and the other young man working were so kind and patient with me! Someone please give these sweet kids a raise!!“
“This is the best Starbucks! I usually try to go to a drive thru but after having my order incorrect multiple times I decided it is definitely worth walking in to this location! The girls are so kind and ALWAYS make my order right! Thank you guys for consistency 💗“
“I have been a dedicated patron of the Starbucks at Crossroads Cary for the past two years, and my consistent visits have left me thoroughly impressed with the exceptional service and commendable work ethics exhibited by the staff. This location has truly set the bar high for what a coffee shop experience should be.The service at Crossroads Cary Starbucks is unparalleled, and the staff's commitment to providing an outstanding experience is truly noteworthy. From the moment I walk through the door, I am greeted with warm smiles and a genuine enthusiasm that makes each visit feel like a welcoming reunion. It's evident that the team takes great pride in their work, creating an atmosphere that goes beyond just serving coffee.One aspect that particularly stands out is the attentiveness of the staff, and this is exemplified by the manager's proactive approach. On several occasions, I have been pleasantly surprised when the manager personally brought my coffee to my table. This level of attentiveness speaks volumes about the commitment to customer satisfaction and creates a personalized touch that sets this Starbucks apart from the rest.The overall ambiance of the Crossroads Cary location is inviting, providing a comfortable and conducive environment for work or relaxation. The cleanliness and organization of the space contribute to a positive experience, making it a go-to spot for my daily coffee fix or a leisurely afternoon break.In addition to the fantastic service, the consistency in the quality of beverages is another reason why I continue to choose this Starbucks location. Whether it's a classic cup of coffee, a meticulously crafted espresso, or a seasonal specialty drink, the baristas consistently deliver on flavor and presentation.To sum it up, the Crossroads Cary Starbucks has truly become my home away from home. The exceptional service, friendly staff, and the manager's attentive approach make each visit a delightful experience. I wholeheartedly recommend this Starbucks location to anyone seeking not just a cup of coffee but a memorable and enjoyable coffee shop experience. Kudos to the Crossroads Cary team for consistently going above and beyond!“
“this is the best starbucks i’ve ever been to! I typically never go to starbucks due to making my own coffee at home, but nonetheless this staff is amazing!! nothing but care and love for their craft!! nothing brightens my day more than seeing these wonderful baristas and managers everyday!! I commute past 4 different starbucks’ everyday just to go to this one, and all I can say is the drive is worth it!“
“Located inside a Harris teeter. They don't have a drive-thru but there is plenty of parking. Very short to no wait every time I've ever been, plus they have a dedicated entrance on the side so you don't even have to go through the grocery store unless you want to.“
“I took my Dad grocery shopping here at Harris Teeter and was very impressed with the store. The store is clean and kept up very well! The selection of products was excellent and the produce looked amazing. There was only one case register opened it appears and even self-checkout was closed, so that is the only negative aspect of this grocery store. Other than that, the prices are reasonable and Amazing. If I lived in Cary, I would make this my regular grocery store, because it is convenient and you save money as well. Two things that go together very well like cake and ice cream!“
“I never write reviews but i just had to! This starbucks location is absolutely the best. The staff is always so friendly and the vibes they give off are just overall amazing. There’s always this one friendly guy at the window who is just always so friendly and nice. I wish I knew his name but this man certainly deserves a raise and he always makes me want to come back!!! He certainly loves his job and you can tell thank you for always making my day when I come to this location!“
“This Starbucks was a great experience for me! They didn't get my online order the first time, but I showed them the order on my phone and they understood! As for that, I gave them a great tip! The workers there are very respectful and understandable. I recommend giving them a try! :)Vegetarian options: If you'd like, you can ask to take out anything you don't want in there and replace it!Kid-friendliness: All Starbucks are Kid-Friendly! :)Wheelchair accessibility: There's lots of room in there to put your wheel chair at.“
Coffee Shops • $
“I placed a mobile order at approx 4:45 on a Friday afternoon. I arrived 4 minutes later and my drink was ready and waiting. They also had put in one of the green stoppers which I always appreciate. The space was clean and well laid out with plenty of seating and maneuverability.“
“Jonathan was top notch. He was so kind, helpful and attentive. He is the only reason for the 4 stars. However - management should set their employees up for success and they failed to do that. He was the only one working during a Sunday rush for 2 hours when he had only been working for 2 weeks. Someone needs to be there to support him. He got the job down and did it well but with that rush I know it was a rough day for him. Poor management like that doesn't just effect the staff but also the guests who were irritated, angry and walked out.“