Starbucks in Raleigh

“My barista, Sheridan, was an absolute delight. Her warm and friendly demeanor made me feel right at home. She went above and beyond to ensure that I had everything I needed, making my experience at the store truly exceptional. I would happily return just to have her as my barista. Every store should have a barista like her.“

“Aaron and his incredible staff...Ben, Deb, Jack, Chels, Fem, and every single one of them make me feel valued.
I am NOT a morning person, and I need them and their positive energy to start my day
We are so lucky to have them near me!!!“

“Treyton and Sabine were staffed alone during a rush and I sat here watching them knock it out. They remained kind and were tasking excellently. They communicated with customers during the rush and kept their orders going. Treyton and Sabine deserve praise and I hope they succeed wherever they choose to go in life.“

“I have been going to this location every week (at least once) for a couple of years as it’s right outside my neighborhood. There have been times they got it wrong but every time I have been I have had excellent customer service, and they have fixed the problem right away. Most times it’s been right on the money! The staff is friendly and I love connecting with the drive thru person in some way, whether talking about my company or a mutually loved football team. I’ll keep coming here because it’s consistent and brings joy to me every week. Thanks to the staff!“

“If I could give 10’s I would!! Shoutout to MYRA and the team working Xmas day 2025.
My mom’s in the heart hospital waiting on a surgery this week and the nurses are amazing at REX and what better way to say thanks with a treat. The team sbux were so wonderful !! Thank you for taking care of me !“

“They are so nice and love their customers. Saw a lot of enthusiastic greetings and thanked everyone who left. Apologies were offered to so many who had to wait only a few minutes extra for a drink. Very accommodating to people who meet for a breakfast group and to others who need a place to catch up emails and a coffee.“

“Other than being out of chai, I had an amazing experience. Miles at the register helped me find a wonderful alternative, and I felt like I was talking to my own grandson. I truly enjoyed myself and look forward to more great conversations like that.“

“Visited early morning for a catering coffee pickup. Staff was prepared, friendly, and super helpful. I really appreciated that it was easy to pickup and the polite service from the team. Store was clean and easy to get in and out of! Thank you!“

“I love this coffee house you got the smiling, helpful panoply of personalities, excellent food, indoor and outdoor HUGE patio seating with skyline view. Billionaire house open for public use. Clean. Lovely food. Parking available in own lot or adjacent underground garage, Harris Teeter Village District lots.

TOP MARKS from a global traveler.“

“Very clean environment and hard working staff. One of the baristas gave me latte art, I've never had that done for me before. It was a very kind gesture. I'm not sure what her name is, but I'm sure the staff know, so give her a shout-out for going above and beyond amidst the Wake County bustle!“

“Orion was so patient and helpful with walking me through ordering the best coffee for what I described. Something cold and highly caffeinated with some sweetness. I ordered the brown sugar oat iced coffee and the heated chocolate pistachio loaf. Yum and perfect combo! I am grateful for his help! Give him a raise!“

“I always had such a great experience at this location! The store is always clean and welcoming. The baristas are friendly and consistently and my coffee always is PERFECT! Special shoutout to the store manager, who truly sets the tone for the entire team.“

“Carmel ribbon crunch and my wife’s birthday special made drink Java chip Frappuccino were perfect! I’ve been too hundreds of Starbucks in the last 5 years and hate them all! Service is poor and the stores dirty and uncomfortable.Have not been to this one in years and will definitely return!“

“Reliable and consistent no matter what state you buy it in.

This location is everything you hope for in a Starbucks: clean, friendly, efficient, and consistent. We’ve visited both the storefront and drive-thru several times, and the service has been smooth every time.

My mocha was made well and the staff was upbeat and accurate, even during a busy late morning rush. Inside is calm, well-lit, and perfect for a quiet break. Plenty of seating and outlets.

Parking is easy, the drive-thru is quick, and the restrooms are clean. This store keeps the standard high—and that matters when you’ve got kids that may lick the table at any moment.

🎯 Tip: Ask for light ice if you want more flavor in shaken espresso drinks.
✅ Consistent drinks
✅ Friendly team
✅ Smooth experience“

“The staff is what makes this starbucks so great. I come here daily and they're always kind and fast. I get a not commonly ordered drink that is often wrong at other locations, but never here!

This starbucks is always clean, its a nice place to sit and work, and the drinks are always made perfectly. Which with how expensive starbucks has gotten I really appreciate.

People need to remember that the baristas make or break your day, not the corporation. Everyone wants to have a good drink, but no one wants to stop to think about the people making them.

I wish someone would show Brian Niccol and the people currently politically harassing Starbucks employees the video of Brennan Lee Mulligan talking about baristas.“

“I don't know if all of Starbucks are doing this now......I had to ask for cream and sugar. I usually put it in myself, but there was nothing put out for self-service.Otherwise, everything was good. We had a great barista.We had coffee, egg bites, and a pastry.“

“I was told “here’s food for thought” about leaving a one star review for sir Walter coffee on Fayetteville after trying to give feedback, I am going to leave a five star review here lol

very friendly and had coffee after 5pm“

“The atmosphere is inside a Target store. Customer service was great. Had Latte, earl grey tea, and regular coffee. All created very nice. Used points for purchase. All handled very well

Parking: Very large parking lot is used for Target 🎯 customers.“

“Very good experience. Ordered a drink and dropped it as soon as I got to my car. I didn’t catch the employees name, but he had brown curly hair. I am very grateful for the kindness! I am also a regular at this location and the service is always great.“

“Most, if not all Starbucks I've been to can never seem to get the order right or be consistent with the amount of syrup pumps etc. or if they do they're usually rude. This one however gets the order right EVERY TIME!!! And they always have a great attitude. Best one around IMO! :)“

“Seth is awesome! He was so helpful. I want to make it a point to visit this Starbucks as opposed to any in the area and hope that he waits on me every time. Everyone go there and tip him! He was the quickest, friendliest barista I've seen in a long time.“

“This is my favorite Starbucks to go to. I go out of my way to get coffee from here because their service is unmatched. The staff not only remembers my name but also my order. They are kind and always provide excellent coffee. Marlene is the best but so are the other staff.“

“Aug. 19th, 7:15am, Ms. Kimani was on point at the New Bern Ave., SB. I was there to pick up coffee orders for a 2025-26 staff breakfast celebration at Bugg Magnet Elementary School by members of Raleigh Alumni Chapter of Kappa Alpha Psi Fraternity, Inc. We appreciate Star Bucks and their staff in support of our welcoming them back for a new school year. Ms. Kimani's effort to get my truck loaded and shown appreciation is appreciated and deserves a special shout-out. Thank you Ms. Kimani.“

“Honestly, I’ve just had two great experiences (this year) of stumbling into a free cup of coffee here.

Two weeks ago, I guess the barista called off work, so the Harris Teeter manager was running the Starbucks. He told me he couldn’t make anything special, but he’d be happy to give me a free cup of coffee. I humbly obliged.

Today, I walked up to the counter and the barista had a drink in his hand and said “What size were you going to order?”
I just looked at him puzzled. Then he said, “Because I accidentally just made the wrong drink and you could just have this one.” (I think his name was Chris, so props to him)

All in all, I’m happy walking over to this Starbucks in the Teeter as opposed to fighting hordes for the one around the corner. Cheers to these people!“

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“I recently visited the Starbucks at Crabtree Valley Mall in Raleigh, and my overall experience was very good. The store is in a convenient location on the upper level of the mall, and it felt like a nice place to take a break and relax during shopping. The atmosphere was comfortable, with a pleasant buzz of customers, and the team worked efficiently even though the mall was busy. was especially happy with the lattes and espresso drinks. Starbucks offers classic options like Caffè Latte, Cappuccino, Flat White, Caffè Americano, Caramel Macchiato and Mocha, and it is nice to see such a wide range of choices for both hot and iced espresso beverages. The latte I tried was smooth and creamy, with a good balance between the espresso and milk, and it tasted fresh and consistent with what you expect from a big international brand. I also appreciate that they have many flavored lattes, such as vanilla, caramel, and seasonal favorites like Pistachio Latte or Pumpkin Spice Latte, so there is something for every taste. Beyond lattes, this Starbucks has a large selection of other drinks that makes it easy to find exactly what you feel like. They serve brewed hot coffee like Pike Place Roast and Blonde Roast for people who like a simple cup of coffee, along with Americanos and flat whites for stronger espresso-based drinks. For cold options, there are iced coffees, cold brews, and popular iced espresso drinks like Iced Caramel Macchiato and Vanilla Sweet Cream Cold Brew.Starbucks also offers many non-coffee drinks such as hot and iced teas, Refreshers like Mango Dragonfruit and Strawberry Acai, hot chocolate, lemonades, and different Frappuccino blended beverages, including Caramel Frappuccino, Mocha Frappuccino, and Java Chip Frappuccino The food selection also adds to the experience and makes this a good spot for a light snack or quick bite. There are bakery items such as croissants, muffins, cake pops, cookies, and loaf cakes, which go very well with coffee or tea. In addition, they usually have breakfast sandwiches, wraps, and other small food items, so you can easily have a simple meal along with your drink. For someone spending time at the mall, it is very convenient to have so many drink and snack choices in one place. The staff at this location were friendly, patient, and professional, even though it can get crowded and there is often a line.They handled orders quickly, communicated clearly, and the drinks were prepared correctly and served at the right temperature. The store was kept clean and organized, and the seating area felt welcoming for both people who just want to grab and go and those who prefer to sit for a while. Overall, I am very satisfied with my visit to the Starbucks at Crabtree Mall, and I would happily return and recommend this location to others who enjoy good lattes, a wide variety of Starbucks drinks, and a pleasant mall café atmosphere.“

“I do not remember the baristas name but whoever was working at 2:50pm on Thursday March 25th is the best barista ever! I was having a horrible day and she really brightened my day up! I felt so bad that I couldn’t tip today, I can’t wait to go back and make sure she gets the tip she deserves!“

“Before dropping off my friend's child at a program nearby on Glenwood Avenue, we stopped each morning to have breakfast. This is an ordinary Starbucks, except for one thing: they have "railings" set up outside (adjacent to the outside seating area) that look as if they are intended to tie the rope of a horse if you were to ride up horseback. We found this cute. The service is OK. We noticed that whenever someone enters indoors, a lady behind the counter barks out, "hello," "good morning," or "welcome back" in a loud voice. We typically ordered the Impossible breakfast sandwich, a bagel with cream cheese, coffee, steamed milk, and a couple of pastries. These are standard Starbucks food offerings, they tasted pretty good. Prices are moderate.“

“Amazing customer service! I ordered a protein caramel latte, and it was accidentally made hot instead of iced. As soon as I mentioned it, they immediately offered for me to keep the drink and made me a new one—no arguments at all. Everyone was happy, smiling, and genuinely welcoming. The place felt clean and well-kept, which made the experience even better. This is the kind of service that truly stands out and keeps you coming back.“

“Exactly what you would expect from a Starbucks. Location is perfect, right in the middle tons of stores. Very clean and the employees are always nice and professional. There is minimal indoor seating and plenty of seating outside. There's a large open space for kids to play just outside the store.“

“I have only had great experiences here. I have a few picky requests when I order a Grande: Double cup; 1 Sweetner; Room at the top so it doesn't slop over; 1/2 inch cream. They happily take it all in and I get just what I wanted every time. I've only been in the mid-afternoon, and the same happy faces are always there.“

“Went to the one on Lake Boone trail in Raleigh; both times that we went recently , it did take a very long time to be even acknowledged but when we were acknowledged , the staff we encountered was very nice; my suggestion is when you can not get to a customer right away the best thing to say is we will be right with you soon or someone will be with you as soon as possible; but I do understand how a job can be very busy and stressful and tiring ; I have compassion in that area and Starbucks is a very busy place including the drive through so they are trying to balance alot and that isn’t always easy; just always atleast acknowledge; blessings and love to everyone!!!“

“Ms.Julie was by herself today and we came in for our drinks at last minute. She kindly took our orders and made it to orders with the biggest smile on her face. Usually, we hate to order at last minute, because staff are exhausted and people are ready to clock out. But, Ms.Julie told us to order she’s more than happy to serve us. We love her kindness, positivity and energy so much. She definitely turn our frown upside down. Thank you Julie ? .“

“Hello, I just wanted to comment on my experience with one of your employees at this Starbucks. I usually don’t write these kinds of reviews but I felt that customer service of this young lady was so impressive that I felt compelled to write something.

I’m relatively new to Raleigh and have found the customer service here in many drive thru lines to be absolutely horrible. People will rush you, act like you don’t exist when drive up to pay, or are just really rude. I’ve literally had more than one drive thru experience where I’m thinking about how rude I was treated days later.

About a week ago I went through the drive thru at your Starbucks and was greeted by a friendly voice who took my order. As I drove up to the window, I was met with the friendliest, most genuine smile and “hello” as she quickly handled my order and got me on my way. She was very professional and got my stuff ready quick. Her name tag I believe was Joy, or possibly Jan. I was kind of blown away. I was like “Wow!” there are actually nice people providing great customer service in Raleigh.

Anyways, as a result of this experience, I plan to continue coming back to this particular Starbucks, even though it’s a little farther from my house than another one, just to have the chance to have Joy (or Jan-sorry!) help me.

Note to your mgmt: you should make sure that this employee is as customer-facing as possible and, most importantly, make sure she’s happy and doesn’t leave, I guess for my own selfish reasons. In case I’m totally off on her correct name, she seems to be young, with green hair or some other color in it, not sure.

Thank you,
N. Brine“

“I traveled noon on a Tuesday while the airport was less busy, so keep that in mind. There was no line and service was good. My order was correct, food was fresh. No complaints. You can purchase a North Carolina mug here from the ‘Been There’ series if you happen to collect them. This location is in terminal 2 by gate D14 of the Raleigh/Durham airport.“

“This is a fairly nice Starbucks. It has an interesting location, off of an alleyway in a shopping center. There is indoor and outdoor seating, I chose to sit inside as it was February. The service is friendly and the beverages I ordered, a strawberry parfait and a steamed milk, were good.“