“The team here is on their A-Game⭐️Everyone knows our names by heart because we go so often. They don't skimp on the cold foam here!! Very clean and organized. Very little wait time. Friendly staff. Drinks are always purrfect - and our drinks aren't easy. I'd give them more stars if I could.“
“Thank you to this Starbucks. My children were fed well here from a super tempting selection. Yeah and Hip Hop Hooray for having a nondairy milk offering which matched my son's needs. This Starbucks hosted families from Raleigh's marathon on Nov. 5, 23. Everyone I noticed was well cared for.“
“It’s an average Starbucks just without the drive thru & the parking is oddly setup due to the atypical design. You cannot see your car from inside.Vegetarian options: There are a lot of milk options for the drinks so no cow’s milk isn’t a problem - if it’s a strong allergy I’d suggest getting a drink with less cross contamination possibilities - like not made in a blender.“
“This particular Starbucks has made my Chai perfectly for three years, since I moved nearby. I'm one of those who has a complicated order and most Starbucks get it wrong once in a while. Well, today, my birthday, they got it wrong. So wrong. My order is 9 pumps, no foam, no water. Seems simple, right? Yeah, no. Usually the mistake is that I get lots of foam but non-fat milk. Today I got lots of foam, lots of foam. So I asked for the guy to remove the foam before I even tasted it. He took it but made another online order before making mine. Then I got my drink and… ,. skim milk, water, and weak chai. It was like drinking warm milk. Just no. So I asked a young woman there to make me a new one and she also made an online order first! And when I finally got my drink and tasted it, it was just okay. Not quite bland but not spicy like it usually is. But at this point I just wanted to get out of there having waited far too long so I took it and left figuring I would microwave it and add some spices when I got home. I did get a Happy Birthday as I was walking out, which was nice. What is most disappointing is that this Saturday crew needs some training on customer service. There were only a few online orders waiting and a customer standing there in person should take precedence, especially if they got the order wrong. This was not the birthday drink I had been hoping for.“
“It is one of my wife's favorite places, so I let everyone know personally that it is a good place to relax and have a good cup of coffee or whatever you like best.Parking: There is plenty of parking for everyone.Wheelchair accessibility: They will not have any difficulty“
“The do Starbucks drinks and food well. The location makes this place very hectic in the mornings. A nonstop flood of caffeine-deprived zombies standing in line... A crazy amount of mobile orders constantly whirling in.For those staying inside to drink will have to fight for a seat. The ones with a table against a wall are filled up and no one wants to sit at the long 10-seater table in the middle.The workers are proficient in pumping out orders accurately.“
“my daughter went there last night without placing her mobile order first. There was a kind gentleman there that not only helped her place her order but also helped her put gift card money on the app to help place here order. That was so kind of him. We don't know his name but we appreciate him.“
“I don't usually do Starbucks, but my daughter wanted to go. I the double smoked bacon cheddar and egg sandwich and a strawberry açaì lemonade and my daughter ordered some type of coffee that she claimed was too strong for her, an owl cakepop and some type of pumpkin scone. Everything was pretty good especially the lemonade, but it was kinda pricey for my taste, but I would go back. Employees were very helpful and nice.“
“I don't know if all of Starbucks are doing this now......I had to ask for cream and sugar. I usually put it in myself, but there was nothing put out for self-service.Otherwise, everything was good. We had a great barista.We had coffee, egg bites, and a pastry.“
“Was there today as the doors opened an was greeted by a friendly barista gentleman who made my coffee and husbands order prefectly with a big smile. The lovely lady who took my order had the coolest Polish accent and was super nice. My order is crazy she got it right and the guy made it right. That should be how it goes but sadly it doesn’t always. Busy with it being at Marriott and the price was $5.95 plus tax which is always the price of my drink. I will go back tomorrow. Sticky notes with what people wish was their super power was really cool and Brownie the dog who was the puppy of the month?! Well I wish I could meet him!Parking: Busy street with no real parking right there“
“As a regular to a lot of Starbucks (from Washington ? ) this is the best one I have been to. Since day one they accepted me and my service dog like I was normal and nothing was wrong with me. The ppl here are kinda hearted and respectful no matter who you are. I have never seen such a welcoming and accepting coffee shop“
“I had to come give a five star review! I go to this location all the time and always have a great experience. The staff is always friendly and helpful, it's been rare to find people working in the food industry that aren't cranky and miserable, but this place these people are genuinely happy. I specifically came to finally write a review after being helped today by an older gentleman wearing a blue and white bucket hat, he was the most friendly and helpful barista I have had! He listed out all the cold foam options for me and suggested things, and then after he gave me the drink told me some that I can try for next time! So refreshing to have someone who seems so pleasant and happy! Give that man a raise!“
“Anna in the drive thru is always so amazing! We come here almost daily and typically order the same thing as I can’t start my day without iced coffee lol. We get a birthday cake pop for our son and my husband tries whatever he feels like that day. Today, we accidentally got a grande instead of the venti we ordered, and she fixed it right away, and didn’t make an annoyed face or have an attitude like some we’ve come across. She remembered us today while on the drive thru speaker, before we even got to the window. She is always so nice and friendly and happy! We love her! Give that girl a raise! We definitely will keep coming back to see her.“
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“I walked into this Starbucks after leaving dunkin on capital and Durant corner with the upmost worst customer service and attitude from that place beyond livid since I had my coffee messed up nasty tasting I trashed the Dunkin' so I was just expecting to waste more money I don't have at Starbucks to make me alive and awake. The entire staff asked how I was and I said I'm livid Dunkin' screwed me over and I'm beyond so angry and broker because I trashed my Dunkin' coffee and they actually listened to me venting like a crazy person they made my drink and food correctly and gave it to me on the house I denied it said I am willing to pay for it and they said no if this will make your day better it's on them! I was thankful to them they comforted me when I was suffering in my health and wellness and coffee perks me up daily Dunkin sucks I will never go there again! So the superstars that helped me from store 8495 were ANA ,DOC , COLLIN, AND MORGAN! YOU ROCK YOU NEED A RAISE OR SOMETHING! I will go back soon and tell all the managers how amazing they made my day Thanks to them they made me alive awake and my day just a tad better there are still awesome amazing ppl in this world! I made new friends I will go there since there's no good people at Dunkin“
“We stopped and had some snacks: the Impossible sandwich, coffee, steamed milk, and the Target dog "lollipop." The food was good. One thing we noticed was that the service was excellent: the servers were friendly, attentive, and helpful.“
“What can I say, another Starbucks, haha? It's a decent one. People friendly, store decent size, clean, attractive, bathroom clean. Espresso drinks were good, typical Starbucks quality. High prices as usual. This is not my regular Starbucks, just a stop off the highway, on a trip.“
“We have been to this Starbucks location a few times at the mall. They are always so quick with the orders. We usually do a mobile order and by the time we arrive, they are ready. The baristas are friendly and make the best drinks! The order is always correct and the perfect temperature!“
“This is my FAVORITE Starbucks in town. My husband and I do a lot of stuff all over town, and have definitely been to our fair share of SB in the area, but this is our favorite. Our orders are always correct and always made in a timely manner PLUS the orders are consistently the same flavor. The store is always well kept and clean, and super organized. All the staff are super helpful and super kind and go above and beyond to make sure we feel welcomed and happy with our service (which is saying something for any short-service industry, but especially Starbucks). Reann, Sven and Emilie are our favorite staff there, and are just the best and most kind barista and staff we have experienced in a Raleigh Starbucks. I think regardless of where we live in Raleigh, we would consistently come to this location whenever we can because it really is just the best.Dietary restrictions: I am lactose intolerance and try to stay away from regular milk. The baristas are very helpful when I ask what milk might taste best with a certain beverage. And for the GF or veggie/vegan folks, there are the power boxes, fruit and more in the front little refrigerator area!Parking: Parking is always plentiful since it is in a shopping plaza AND there's electric car charging, which is a major bonus since I have a hybrid and my husband has a fully electric car.“
“I do not remember the baristas name but whoever was working at 2:50pm on Thursday March 25th is the best barista ever! I was having a horrible day and she really brightened my day up! I felt so bad that I couldn’t tip today, I can’t wait to go back and make sure she gets the tip she deserves!“
“Found this location on my google map and closest to the place I was for a meeting. It was right next to a jerseys mike shop. Has a drive thru service as well. I was promptly greeted as well by the three employees closest to me. Will say the store could have been bigger but small though. Has option for out door seating as well. Would definitely come back to this location. Both my green tea lemonade and cookie were great as well.“
“I’ve been to this location on several occasions and I’m always pleased. The baristas I’ve talked to are always very pleasant and kind, plus the drinks are very solid. Ember is very sweet and she made my drink perfectly today, will definitely continue coming to this location :)“
“My favorite location. Always kind, friendly and accurate. Love those folks at this store. Edited to add, I come here everyday, sometimes twice, and 99%of the time they already know my order and they always remember my name. Please be kind and the workers will be kind to you. Anytime my drink wad ever wrong they fixed it with a smile. Best location at least to me.Kid-friendliness: They are always extra sweet to my little ones, they do non caffeine frappes for my babygirl“
“This location gets 5 stars off the strength of how amazing their Medicine Ball drink aka Honey Citrus Mint Tea is. I ordered this for the first time this past weekend because I was dealing with congestion & after a couple sips I could feel it working! This is one of my favorite drinks now. You can definitely taste the tea & lemonade flavor in this drink. Customer service was pretty cool, but the drink is the showstopper for me. Line wasn't too long and price wasn't bad for the smallest size.“
“It was nice and the service was great, but it was very annoying to be told I couldn't leave a tip. You know the CEOs of these big corporations are getting theirs, so too bad for the workers. Pay them a living wage and abolish tipping or let people tip.“
“I went here and got the new white chocolate and macadamia nut cold brew. It was really good. The location is quite close to my home. The staff is very friendly and helpful. Definitely recommend checking this place out if you can. It’s a little smaller the. Some other stores, this makes it feel almost more cozy. I definitely like this location.“
“I don’t often leave reviews but today Evan provided the friendliest customer service I’ve ever had at a Starbucks in a Harris Teeter so I had to extend kudos. Our daughter attends NC State so we will be in Raleigh often, and I would return to this location based on the positive experience I had at 500 Oberlin Rd. Store #60964. Thanks!“
“Vegetarian options: There are a few food options if you’re okay with egg (kale/mushroom egg bites, spinach feta egg white wrap). Drinks can be made with dairy alternatives, there are also teas and other water based beverages.Dietary restrictions: No beverages or warmed foods can be guaranteed as allergy free, however anything that’s still in the plastic packaging should be free from contamination. There are a variety of dairy alternatives and some sugar free sweeteners.Parking: Only about 20 spots directly surrounding the building, but they’re very large. 2-3 handicap spots available. Two large parking lots in same shopping center, less than two minute walk.Kid-friendliness: Kid friendly food and drink options available. Cake pops, sandwiches, pastries, caffeine free drinks,Wheelchair accessibility: Two wheelchair accessible entrances, not automatic doors. Three handicap spots.“
“The quality is always high and the drive through moves smoothly although it’s often fairly long. The parking lot was quieter than usual so I chose to go inside.I noticed that everyone working (certainly a few more casually than others). But Sara, whom was whipping through drink orders, made the others look as if they were standing still. I noticed two employees with much less to do walk up to Sara to talk to her and she remained diligent at her station. I was so impressed I watched for a few extra moments even after she called out my order and decided that I had to get her name so that I could write this review. I wish I knew how to do more. She was truly outstanding during that particular rush.“
“I traveled noon on a Tuesday while the airport was less busy, so keep that in mind. There was no line and service was good. My order was correct, food was fresh. No complaints. You can purchase a North Carolina mug here from the ‘Been There’ series if you happen to collect them. This location is in terminal 2 by gate D14 of the Raleigh/Durham airport.“
“I almost never go to Starbucks and I’m not from Raleigh but I came to the Starbucks in the grocery store this morning and the employee named Jada was amazing she helped me out with my drink selections and had a smile on her face the whole time and was very friendly! She made the start to my day great thanks jada“
“Constant great service and amazing drinks! This is my go to Starbucks because even though the drive through is busy, it moves quickly. The baristas are always pleasant and actually care about your day and answer all of my coffee questions with a smile!“
“It's good and they always make my order the way I like it. However it has gotten so busy I think they need to hire more staff. Everyone in our neighborhood is saying that it takes 45 minutes even when you order ahead and the line is always out the door. Hopefully they can hire some more folks to help them out. Just be prepared it will take a while.“
“Last night I found out my grandpa died and this morning I wanted a fun treat to cheer me up. I get my drink and I’m reading and I knocked it over. Just my luck. I’m cleaning it up and trying not to have another mental breakdown and the lovely Starbucks barrista remade my drink for me without me even saying anything. Shout out to her, she made my day.“
“A very very nice manager did a great job of telling a lady who was trying to bring her dog inside that it was only for service animals. The women was very persistent and this nice manager just stayed so calm and very professional. It all ended peacefully, great job.“