“The app worked! I ordered and paid, and it gave me a four-letter code to speak at the order board. The staff found my order, waved me to the delivery window, and gave me my milkshakes. Shazam! Way better than shouting over engine noise, etc.“
“This is the best McDonald’s in the area (Northeast Raleigh). I have been living in the area for 6 years. There is another McDonalds on Falls of Neuse which is less than a mile from my house. I drive the extra 3 miles to this one bc they are friendly and very rarely make mistakes. It is also better than the one by Triangle Town Center, better than the one off Trawick. No matter how close I am to these others, when I am out- I will drive extra to this McDonalds. The food is always neatly made, the line is quick and the person is friendly.“
“I come here often and I love the service but there is something strange going on with one night crew member…I get the same thing every time so I know what the price is. A couple of times I have went recently, they don’t put the order on the screen and up charge me for a larger fry. I noticed this when my order was a couple dollars more than usual..I asked for a receipt because I wanted to see what was going on, had to ask multiple times and was told it was in the bag, it was in fact, not in the bag. I don’t appreciate that.“
“Ordering through the app was a challenge at this location after 9pm; according to the stated times in the app the restaurant should have been accepting orders but the app also said the restaurant was closed for ordering. The drive through worked fine, even using the drive through code. And, the ice cream machine was working.“
“I don't really eat McDonald's too much nothing against them themselves, just don't like the overall quality of the food. But my quarter pounder was very fresh, my fries weren't,as usual. I got a bottle of water cause I absolutely do not trust those fountain machines for cleanliness. Nonetheless the store was absolutely clean and inviting and there was no commotion. Cheers ?“
“Seems they have shifted to kiosk and drive through business as their main business. I was a walk in customer and wanted to pay cash. I had to wait 10 mins trying to get someone to even take order. More than frustrating to see emoyees look at me waiting at the counter but yet not do anything to assist me.“
“I would definitely recommend this location over any other location I have ever been to especially late at night because Kwame is always amazing makes the best food, a killer McFlurry and always goes above and beyond for his guest and it’s always fresh food at that keep up the good work ?“
“I've been coming to this McDonald's before and the service there wasn't bad in my experience and opinion. The staff there is pretty nice, and the food was still same McDonald's food(good tasty food by the way). The place looked pretty nice inside. If the lines get long at drive thru, and inside, I might not come to eat there, or so can wait while I shop at brier creek. Overall pretty good restaurant. I'm not that offended by McDonald's. If they get my order wrong which that happened I just laugh at them, and I get the right order just for fun. You guys that work at McDonald's are doing great.“
“SAY WHAT YOU WANT ABOUT THIS PLACE IDC.i came in here ready to EAT. i had made a reservation at a different restaurant but i couldn’t wait, i could feel the hangry attitude loading in. the food was ready in an appropriate amount of time, it was hot, fresh, the nuggets were juicy??? hello???! there was the sweetest manager that fixed my order right up when they had mistaken my apple slices for fries. WE LOVE IT HERE. they somehow made the meal nostalgic. thank u guys “
“Best McDonald's around. Seriously. I come here very often to get breakfast and it's always bangin! The workers are friendly and the best part ..... My food is always right and tastes like a great way to start the day. Definitely worth the 6$ breakfast“
“I had not been to this McDonald's in a very long time. It used to be some sort of rock and roll theme which was cool... However I was shocked when I walked in and it was rather plain. But even in its plainess... I saw glimpses of the 1980s woven into the modern decor! I LOVE the 80s and want McDonald's to go back to that look!“
“Service was faster than I had been experiencing lately at various McDonald's. The Bacon Egg and Cheese bagel has a pathetically small amount of Bacon for such a large sandwich. I ordered extra and still could barely taste any bacon. Don't understand why McDonalds cannot put more bacon on. Both the Sausage and Steak bagels have significantly more meat for the price.“
“Quick and easy for a busy location the McDonald's in North Carolina is way different from Connecticut by different I mean betterParking: GreatKid-friendliness: It's McDonald's what else can I say for the kids?kids love McDonald'sWheelchair accessibility: Wheel chair can definitely get in“
“I never went through a drive thru so quick.It was like they already had my order right after I ordered it, which led me to be astonished.I went to 3 other locations that night and all of them had us waiting 5-10min just to begin our order. I found this place. Will make it my primary McGrub place .The woman working the drive thru that night needs a raise. She's a legend.“
“Ok so I normally do not rate these because they are all hit and miss mostly miss but what are you going to do when your kids want a happy meal .I went to the one on capital and the line is ridiculous every time that could be drive thru cashiers fault you can't clearly understand what they are saying and vice versa . This location had better staff because ordered quick no problem the order was repeated to me I paid and got my order and the fries were so good and crispy hot ! I will be driving 7 mins out of my way for this location from now on .“
“I'll tell you the truth, I'm there every Wednesday for bible study at 6:40 am . That is one of the best staff you can find . Always cleaning, always a big smile and a good morning. Very helpful, and a nice size crowd that time in the morning. Just a nice place to go with or without the family.“
“The inside is very nicely decorated and clean ! I’ve had mostly good experiences. There were times when costumers were asked to park around and wait for their food but instead of waiting in order, they would drive ahead which really confused the McDonald’s workers who came out and handed the food. The worker would ask if the customer had xyz and then the customer would say yes and get mad when handed the wrong food! Don’t say you ordered something you didn’t! Then the food has to get remade and the customers who didn’t cut in line would have to wait longer so it’s unfair to both customers who followed the rules and the McDonald’s workers! I recently ordered something through the app and they ran out of the ingredients so I asked for the refund and the store owner personally reached out and apologized and corrected things for me. I appreciated that because it’s not everyday the owner personally reaches out to correct things.“
“MS Chantelle The Manager IS THE BEST. I love her man. She always keeps a good attitude & has the most genuine & good heart i’ve seen from anyone in a LONG time ! i could write a book about her‼️❤️? LOVE YOU MS CHANTELLE. i hope i spelled her name right lol.“
“Went through the drive threw to get some drinks at (4:50) and was met with a friendly person on the intercom and that pleasant experience was furthered when Isaac gave us our order at the window (just three drinks) and made sure to tell us which one was unsweetened tea and which one was sweet! “McDonald’s is on point today!”“
“I was impress with the service tonight. I admit McDonald does add too much salt to their burgers so I asked for no salt..these 2 men saws that and they rushed fast with other order...when I went to pick it up ..they gave me a thumb up ..if you want a good burger ..order no salt because the burgers are already salted...best burger I have had from McDonald.“
“Went to have tea. We definitely were able to talk. But they removed their drinks station. So we had to wait for someone to come back to the front to get refills. The fries we got barely filled the bag usually at. McDonalds they are overflowing. My husband did a mobile order to be brought to the table so they just yelled out the table number. I am not used to table service at fast food, but if you offer it you should give it.“
“Shout out to Manager Crystal. She killed it tonight. Helped me get my order in a fast and timely fashion all with a smile and gratitude. She deserves a raise and a gift card(and not one to McDonald’s). Thank you for your service and fast response.“
“This location is great ..the food is always great ..but at this location they do a better job with the fries..I leave in the fryer longer which makes them crispy and the employees do the extra money things that make you remember good service .Check this location out .“
“This was the best food I have gotten from a McDonald's in a long time (possibly in my life). The large fries were hot and perfectly cooked. Not too crunchy and not soggy. I also got the double fish filet sandwich. Clearly freshly made as it was piping hot. Unlike other times I've had this sandwich, this one was not drenched in tarte sauce. It had the perfect fish to tartar sauce ratio. Btw the fries were free because I used the "free fries with purchase over $5" deal.“
“We came in around 7:30 in the morning on Thursday and had a wonderful experience. We are from out of town and are not used to great service from this fast food chain. This was very refreshing! The crew lead taking orders was running the show and went above and beyond with his service. Thank you!“
“My go to for fast food. The food here is always fresh and never stale. Sometimes you get a batch of fries that are not crispy, or sitting on the side or a burger where the bun isn't so fresh. Iv'e not yet once had a meal here where the food did not come straight from an oven and leave every time, saying, Mmmmm, That was delicious!!!“
“'A hidden gem...no one expects much from fast-food (even Mickie Dees)any more...Today, I was just blown away...at around 4 PM01 19, I tried the daily double (not emphasized much...againa "hidden gem"). This was flawless. KUDOS to the crew mgr andburger maker (s) for going all out on this:a. Perfectly fresh buns b. Fresh well-chopped lettucec. Juicy tomatoes d. Fantastically prep'd beffe pattiese. Just the right amount of mayo f. Deliciously blended all of the above,with melted cheese!One of the best experiences for any food anywhere...KEEP IT UP!!!!7 stars out of 5!SAParking: ample...Kid-friendliness: see a lot of kidsWheelchair accessibility: great“
“This Sunday morning crew is all over it. Every week I come in with a big order and every week they knock it out of the park. The order is always correct, the coffee is hot and made to order, all with a smile and efficiency. Well done guys.“