Dunkin' Donuts in Bronx

“Dunkin Donuts is the go to spot. There's something to cater to every tastebud.



Vegetarian options: Smoothies, Refreshers, etc.



Parking: Parking is plenty and free.



Wheelchair accessibility: The entrance is wheelchair accessible.“

“This Dunkin’ at 5501 Broadway is hands down the best Dunkin’ in the Bronx! The coffee is always fresh, the donuts are perfectly made, and the service is top-notch. The staff here is super friendly and quick, even during the busiest times. I’ve been to other locations, but this one just gets it right every time. It’s my go-to spot!“

“I don’t understand Dunkin Donuts and this is across the board they don’t seem to understand what products they sell. Asked for a sundae he said we don’t have it. I said sir you have ice cream, hot fudge, whipped cream , and a cherry I am looking at all the ingredients. Had to guide him through making a “

“Love this DD. Right over the bridge. Unlikely place to find friendly, personal service. We go twice weekly on way back home from Manhattan. They remember us, our order, joke with us. It's delightful in such a hyper urban industrial area.“

“Great service and happy attitude those employees gave me. The only thing they need to fix is the bathroom. I hate to be in a place where food is service and the bathrooms are out of order besides that. I felt very happy with the setting. Kudos to those Punjabi guys.“

“Idea for a quick pick up. You can order ahead on the app which saves time. Ordered a toasted bagel with butter and a iced caramel latte. Both were good. No complaints. Friendly service. Quick service even when they are busy. Would recommend ⭐️“

“I go everyday, the only question I'm asked is medium or large.... they know my regular order without asking... And if I want anything additional... by the time I order. Some else (staff) has completed my order. The staff is friendly, accomodating and very kind.“

“This is one clean facility, the workers here work very efficient and you can tell they are trying to get your order done asap. When you walk in they greet you with a smile. The drive thru is always going! I like how they put the jumbo coffee on the roof of the building too lol….guys keep doing what you do! Your hard work does NOT go unnoticed!

Parking: Ample parking! And for those busy times that you’re on the run, just order at their drive-thru! :)“

“Majed and Jamal at this Dunk’n Doughnuts location provided amazing service. They greeted me warmly and helped me with some good recommendations. They really cared about making my visit enjoyable, and they worked well together. I had a great time! Very commendable.“

“It was NOT a good place to be. But NOW a BENGALI young amazing man works here. It seems like he knows what he is doing. Super enthusiastic & passionated. I HIGHLY RECOMMEND his service. Love this young dude! Keep up your good work man! ?“

“I ordered online and they never get my order wrong. The food is fresh and my coffees are always hot and just as I ordered. It's clean and the people who work there are friendly. Also at the same time you can get gas and other necessary items since it's located in the BP store. I recommend this place.

Parking: You can park for a few while you get your orders. It's better if you do the drive thru.“

“Vegetarian options: They serve kosher food. People who don’t
exactly know what kosher is, for you- it’s vegetarian.

Dietary restrictions: They have almond and oatmilk for those with dairy allergies

Parking: Alot of space is available except in rush hours. Otherwise its very easy to get a spot.

Wheelchair accessibility: Good size ramp. Ive seen a-lot of wheelchairs, prams and walkers taken into the store“

“This is my favorite Dunkin in the neighborhood, I always get cold brew and it’s always fresh and you can tell it’s been brewed correctly. Sometimes I go to different Dunkins in the area and the cold brew is too strong or too weak. The staff at this location are very nice and efficient, I always enjoy coming here!“

“It was National Donut Day, new staff was being trained and with physical distancing due to COVID, I must say they are doing well. Service slower than usual and it's hard for staff not to be close. They all had their PPE on! Customers stood apart using the guides on the floor.“

“It's a really nice place to buy a cup of coffee, or or an iced coffee, or anything else that you want to eat or drink from that store. They keep the store, including the front counter nice and clean and neat. The behaviors coming from the customer service representatives are not all that great, but they are okay. If you have enough money to spend on the food that they sell, then you might want to buy something from them.“

“When I first attended this Dunkin 3 years ago, it was definitely not as good as it is now. It has changed a lot. Kanis deserves a raise; she has served me so many times and never disappoints. Thank you Kanis! You’re awesome! This establishment is under good Management.“

“Honestly I got to get 2 drinks from two different dunkins to compare. I got the dukinlatte and it tasted off? I don't know how to put it or if it was just me. I like the staff I forgot to give my change and was about to leave but they told me to pick up my change. The staff is good. But it was busy so I don't know, yet. Will come back as it's right next to the park.“

“Very busy in the morning, with all the yellow buses so, be careful where your park, they have everything you need on the go, and they provide service with a smile.

Parking: There are many school buses in the, so be careful as night not blocked in.

Wheelchair accessibility: They have a ramp“

“I normally don't like Dunkin. However today was a long day. Stuck in traffic for 2 hours to get to the airport, only to hear that my flight was canceled and no more flights for several days (after waiting on line for another 2 1/2hrs). I hadn't eaten all day. I left the airport went to get gas and stopped at the Dunkin right off the Cross Bx Exp. I told the guy I needed the strongest iced coffee they had and he was so nice. He hooked up my coffee. I would definitely go back.“

“Good, clean spot. Well, what can I say, it's Duncan Donuts--great coffee, especially dark roast. Like an old fashion once in a blue moon. Cannot attest to sandwiches...grill cheese sandwich is good except I need 4 people to help eat it...?...it's just that the portion is too big for me..might be perfect for you. ?“

“My husband and I stopped at this Dunkin Donut in the morning while taking the kids to school. It is very convenient because it's at the gas station where we get gas for the car, then we get on the Major Deegan Highway.
The staff at this location is helpful and friendly. We usually get hot chocolate, coffee, hasbrown, strawberry sprinkle donuts, and blue berry muffin.“

“some white boy named matt cooked the F out of my bacon egg and cheese JUST how i like it (since other dunkin’s don’t make the bacon crispy) and made the most bomb coffee everrr without me even asking for any extra caramel. Will definitely be coming here again, ask for Matt!!!!“

“I enjoyed ordering from Dunkin’ with two of my favorite donuts, Bavarian Crème and Old Fashioned. A wide variety of your favorite donuts also populate the shelves of this popular eatery. The customer service was friendly, kind, and accommodating to my needs, as they helped me clarify my order to my satisfaction.

Vegetarian options: As a customer, vegans can select a wide variety of pastries from flavored donuts, croissants, bagels, and other sweets to your liking. I recommend the coffee bun.“

“I don't like going in there since they let just anyone in. Oftentimes, there are homeless people (yelling, cursing, soliciting, or intimidating patrons) sitting at one of only 3 tables.
Staff is friendly and competent.
Coffee is always hot, and fresh

Wheelchair accessibility: Yes“

“Right now dunkin has a option where you can get a free donut or a 1 dollar donut with a purchase. For any coffee drinker and donut lover i think its a good price. Dunkin has more options then just coffee. You can get some juice as well for kids.“

“Great customer service! I ordered my annual work holidays gifts (~25 boxes of mixed variety munchkins) and they were so helpful. Didn't have ready when arrived for 6am pickup so took a bit longer than expected, but overall very efficient and nice (unlike my experience at Riverdale Ave location where 2 boxes of munchkins yesterday seemed too much to handle for the extremely rude woman working) and they even helped me with the bags which was much appreciated. Will be returning to 231st St location in future!“

“Remodeled, just one problem this Dunkin is in the hood. Beverages are kept locked ?, before they were not locked I guess the hood has gotten worse. I was enjoying my nice Dunkin food when a crackhead approached me offering me weed. He wouldn't leave so I got mad and left. This is ridiculous that this country allows people to become crackheads and they just let them be on the streets bothering people.“

“They had almost everything like any other Dunkin donuts store. It's a small location, so I assume it would get packed rather quickly. Customer service wasn't anything out of the ordinary, but still a good job. For anyone that's counting calories to lose weight, you want to think another place, cause the sell amazing food at a high calorie price.“

“It's a small space and it's cheap coffee. Designed to give you the rush you need to get out of here and get to work.You don't want to sit down here. Actually it's not a sit down place, there are no seats. If you're looking for experience, Starbucks is the place.Like all extremely fast food services based on time, the quality can be bad. That's just part of the job. You're not at Starbucks and not at a diner or local coffee shop where quality is a big indicator.You're at the coffee equivalent of McDonald's. Which isn't a bad thing if you're only looking for quick coffee, quick snacks and quick service.Keep in mind, please speak slow when adding things to your order to give the cashier's time to put it in the system when taking you. They're not just cashiers but they also have to put things physically on their screens as an order on top of listening to you at the same time. They're multitasking. For example:"Can I have a medium coffee..""Medium coffee.""With 2 shots of caramel..""2 caramel..""And almond milk.""Almond milk.""That's all."For your own sake please take your time. It makes your day faster. I do it and I get great service all the time.“

“I am a person that goes to DD daily. This was my first time at this location. Being a creature of habit I ordered my regular order of green ice tea and a croissant stuffer. This was the first and only time I had my drink made perfectly. He actually squeezed the lemon in my cup instead just placing them in my tea...that little thing made a big impact. I usually have to take the straw and squash them myself but not this time...Thanks to the wonderful and considerate location. If ever in the area again I know where to get my DD fix from“

“I have different dunkins I visit throughout the boroughs of NYC and this one is close to home, the staff knows me, knows my order even before walking through the door. My iced coffee is always on point, the owner is always upfront helping out the line whether it's with being a cashier, batista, or on drive thru. I am truly blessed to see and come into an establishment of young black/African American culture. I support this location to the fullest.“

“I love the order ahead process the way it works here you go over to another side look for your name on your iteams an leave ....other places I have had to wait tell them my name or order number its not their they have to remake so this is very nic“

“This Dunkin is nice, but it's located inside a very busy gas station, so it can be hard to park and go inside. They just recently started allowing customers inside instead of standing outside at the window. Their crew is very nice and pretty quick. I always enjoy my morning stops for my Dunkin decafe.“

“I ordered 5 hash browns and 2 iced caramel latte, their service was so good specially afternoon people’s service is amazing, their is two guys there are awesome both are taking all the time smiling their face. And i their service is so fast and accurate…“

“This is my favorite Dunkin donuts we have two of them in Pelham parkway one on the north side of Pelham parkway and one on the south side. The one that I absolutely love is the Dunkin donuts on the North side they know me and my family very well, they treat us amazingly and they always remember I will orders. The staff is so nice respectful. I love my Dunkin donuts. ♥️? My husband and myself will always guarantee to get four iced coffees every single dayin the early morning and then our afternoon ice coffee. And my 15 year old daughter loves their coolers and I let her have her iced coffee decaf. And she absolutely loves her donut holes. And the managers are so amazing in there. They always take care of their continuous loyal customers. ♥️ ?
Jennifer M-Davis“

“In America we do not have this delicious flavour, as coffee is as different as it gets.I'd rather have this chain than other take over the world - just for the Dunkin'. I am wondering if this is just a NY thing because I haven't seen it anywhere else I have visited in the states?“

“Very fast and cool employees. It's right next to a police station and cops visit inside most of the time so you'll always feel absolutely safe. Especially convenient that it's right next to a train station. So if it's ever raining, you can immediately go underground and can take either direction of the trains.“

“Been here 3 times in the past 2 weeks, I was very hesitant to go here at 1st because I used to see all the crackheads and hobos outside but they didn't have any when I went, and the crew makes sure to kick them out. I've only gotten coffee, a bowtie, and a banana. Service was great definitely going back. ? thank you.

Parking: Its street parking, but I have had luck the 3 times I've been here with parking

Wheelchair accessibility: Yes, they have a ramp...“

“Food was great and best of all was the service I received from a beautiful young lady with a great smile. Customer service at its best. Too bad I didn't get her name.She took the time to answer all my questions about the assortment of frozen drinks DD has to offer. Thanks I appreciate that. I'm sure to return to this location when back in town. People will travel miles for excellent service. Keep up the good work. ?“

“I gotta say I never seen the employees take they time on my breakfast sandwich uh the am rush this young man did just that i was in a hurry for work i was a lil agitated waiting but let me telll yalll when i say every bittteee was amazing sausage egg and cheese on a crescent it was perfect i did not have to reheat it once I settled at work thank you keep doing what you do take your time!!!!! ❤️“

“Everything was good, the service was nice and fast, the place was super clean and looked good, my only complaint is that I wanted to chill there a little bit, but they don't have any seats, so it is more like a grab and go Donkin' Donuts.“

“Visited this coffee shop for the first time and was impressed by the quality of the coffee and the excellent service. The barista took the time to explain the different coffee options and helped me choose the perfect drink to suit my taste. The latte was smooth and flavorful, and the Donut and sandwich were the perfect accompaniment. Can't wait to come back!"“

“Love that you have them all over so whenever you feel like you need a boost of caffeine you can stop here and guess what you need. If you come in the hours that are less busy you’re going to get whatever you need in less than five minutes.“

“I recently visited a Dunkin' Donuts location and had a pretty good experience. The store was clean and well-maintained, which made for a welcoming atmosphere. The staff were friendly and efficient, managing to serve a long line of customers swiftly. I ordered a medium iced coffee and a glazed donut, both of which were
delicious and met my expectations. The coffee was especially refreshing, perfectly balanced and not too bitter. Prices were reasonable for the quality and portion sizes. Overall, it’s a reliable spot for quick coffee and a sweet treat. I would rate it 4 out of 5 stars.“

“Dunkin donuts ? is quite the franchise anywhere you go it's great service and acappucino for 1.70 you can't beat that.I go before soccer for my hydration fix and stick Gatorade in my knapsack.East Indians predominantly but great cafe.“

“The cashier was helpful and attentive. The server was quick and made sure to verify whose meal belonged to who. The store was also clean, I noticed that when someone finished eating, a worker would sweep around the area and wipe the table. I got my breakfast and coffee in under 5 minutes. Can not complain.“

“They are quick and quite friendly. Being an older person sometimes I'm slow to order but they are patient with me.

Parking: They have some spots where you can park so you can go in and order

Wheelchair accessibility: Yes they have a ramp.“

“Bf got my coffee said he ordered medium coffee with 3 cream 3 sugar and he end up with a ice coffee. Huh? I remember when I ordered a coffee it was always hot unless person ask for iced. I am so confused 🤔

Parking: Parking was good. Close to home they don't have any attitude here it's good and fast.“