McDonald's in Brooklyn

“The cashier I don’t know his name but he’s has blonde hair and a hand tattoo but he was patient and funny honestly made me laugh after a rough day at work. Food was good, but the service really made it better. Appreciate the good vibes!!!“

“YOU MUST EAT HERE. All star staff, give everyone a raise or a bonus. The drive-thru was full so we were queued on E 58th St with blinkers. Some couple with a pile of kids in the kids cut off about 4 of us & blocked traffic to get in the drive-thru from the oncoming lane.We were able to cut them off but they were honking & cursing. They popped a curb to skip all the cars in front of us & tried to order at the window.The McDonald’s staff pulled them forward and made them wait to get their food because they cut people off. Incredible, doing God’s work. Equitable. Fair. Just.This is McDonald’s.“

“Great service and excellent cleanliness!
I had a very positive experience visiting this McDonald’s. From the moment I walked in, I noticed how clean and well-organized everything was. The dining area, tables, and floors were spotless, and the restrooms were also very well maintained, which is extremely important for a fast-food restaurant.
The staff were friendly, polite, and professional. They greeted customers with a smile, took my order quickly, and made sure everything was correct. Even during a busy period, the team worked efficiently and handled the flow of customers without any issues. My order was prepared fast, and the food was fresh, hot, and nicely presented.
Overall, this McDonald’s truly stands out for its high level of service and cleanliness. You can clearly see that the management pays close attention to details and customer satisfaction. I felt comfortable and welcomed during my visit and will definitely return again. Highly recommended!“

“In New York City, within the confines of Eastern Parkway is a quaint McDonald's; next to an Armed Forces Recruiting depot, and, a small conventionally placed Bank of America ATM. Great McSmall coffee and low-priced breakfast burritos. Cheeseburger and French Fries.“

“Very busy most the day and early night in the drive thru. The inside store is not open all night but is usually busy during the day. It's clean compared to others and is pretty large. The group of people and kids can get overwhelming at times.“

“I am sharing this review because I truly enjoy this location. The staff is friendly. If you encountered any issue a staff member is always there to assist. There was this one young lady that takes order in the morning she is always friendly. 10/10 for the staff and food at Flatbush!!!!!“

“I don’t work at and never have, but I have been coming to this location since it opened more than a decade ago. I must say the team has been built up well within the past year. I haven’t gotten a wrong order in a long time. The customer service and hospitality from vetted workers is always gracious and kind. Those in the kitchen anre swift and careful. And I see they are always teaching the team to do the same. The store has come a long way as I wouldn’t have written this a year ago. As a person who has worked within the food industry I can proudly say well done! I am grateful to have a McDonald’s within the neighborhood that serves the community with pride! Thank you!

To those that have something negative to say. Respect goes a long way. Meet the team, see them as fellow people and be humble. You pay for your food but they serve you for their pay.

Vegetarian options: Fries appear to be cooked separately as well as the fish filet.

Wheelchair accessibility: Ramps and ground floor accessibility.“

“I like this one their fast an they have great team work but ordering out ugh things jus don't go to well but I understand that rush hrs hit I can understand that but it happens to me all the time missing food or drinks smh I'll make the order n pick it up myself“

“The service was good the food was the same as any other McDonald's. My most recent visit was on December 4th 2024. I used the curbside service and I was very very impressed. The person who delivered the food to me was very polite and very professional. I was very satisfied with the service“

“The best experience I have had in a mcdonald’s in Brooklyn! Perfect customer service and a full understanding of what the customer wants. The manager went above and beyond to take my order and the food was fresh!!!! Thank you so much!!!! Excellent experience! The other mcdonals near us are horrible—go to only this location.“

“This saturday morning I went to buy a mcgriddle with a hashbrown, and i recieved good customer service from Yenkairy. She helped me with ordering on the machine, and provided a comforting experience as I am not use to paying cash by machine like that. She also ensured she would deliver my food tray to my table, despite me originally wanting to pick up my own food tray from the counter and bring to the table. Thank you.“

“Winston Q and his crew are the best and work overtime to give top tier customer service. They are the front line and have really turned the store in this area around for the greater. I come from Far Rockaway to share a good meal and customer experience“

“The food was good & my order didn't took that long to wait. But, my only problem is that the self services don't accept cash, because I use cash, so I have to take a picture of the order I want to the cashier. But the cashier didn't see I wanted to order 3 mcdoubles, so they made only one instead, so that's why I'm not giving this place a 5 stars rating.“

“I like this Mcdonalds due to its mostly female staff. They are nice, recognize you, and try their best.

One time they were out of ketchup and I always get a lot of ketchup with my order and they went and filled up an empty Cheese Burger box with ketchup they had from one of their machines instead of leaving me hanging.

Nice location and atmosphere, mostly peaceful families eating with their kids and teenagers coming home from school/practice.“

“I used to come in here for a quick bite, but have since removed their food from my diet options. I will however occasionally stop in to grab a coffee. This place used to be disorganized with long lines and a messy seating area. This has fortunately changed for the better after the new construction.“

“This McDonald’s stands out for its excellent service and spotless cleanliness. The floors and tables are always immaculate, showing real attention to detail and customer comfort. The food is fresh, well prepared, and delicious. Having visited many McDonald’s locations, I can confidently say that this one surpasses the others, both in terms of warm hospitality and overall quality of the experience. Without a doubt, it is the best in my opinion.“

“This is a small McDonald's that's usually very busy since it has 3 schools nearby. There is usually a wait for the order even if you order ahead in the app. The workers are constantly working to keep up with the demand since it is busy. The are stairs in the entrance so not handicap accessible.“

“Great staff and great food nice and hot! we waited a while but it was worth it. We went during an afterschool rush but they got everything right and are doing a great job here, this place is also clean as a whistle that manager is amazing!!“

“food was really good, workers friendly (one even held the door for me as i walked out) and not busy at all. i got my food within 2 minutes of ordering on the kiosk. The mcdonald’s is pretty empty for an nyc location, and it’s located next to the van siclen jz subway for convenience sake.“

“This is the second restaurant of this chain I've visited during my trip to this large and complex city; the first one was in an upscale area, I'd say, and it was dirty, and the customer service was just average. But this establishment is clean, located in a very busy area or neighborhood. There's no mess, it's clean, the food is served quickly, and the customer service is excellent, which I attribute to the Latino staff who served me so kindly. I'm genuinely happy with this place, especially since I had just come from another restaurant that was closed. This place really cheered me up.“

“This location was really clean, we were assisted immediately. That’s a plus for me. The food did not take long to be prepared. The ladies room was occupied. Some did utilize the men’s men room to wash our hands. Must say it was really clean.“

“probably the best mcdonald’s experience i’ve had in nyc. the burger was perfect with well distributed sauces and onions and the fries were crispy and delicious. juicy little chicken nuggets with that weird new demon sauce. also the music was valid“

“This is the best McDonald's I have ever visited. They had a six dollar meal on the menu that was delicious and affordable. It will full you up. It is very clean, and the workers are professional. I would always go to this restaurant.“

“They are fast with a normal attitude. Not rude or super nice. Just normal which is way better than being rude. The food I get is always fresh and hot. A lot of students and families eat there. That's not a problem. In a busy area that seems to love that McDonald's.

Dietary restrictions: I always get no salt on my fries, and they are still good. No private parking. Park on the street.

Parking: You might like to take a nice walk there is you live near by. Not much free street parking near by. You might get lucky. You might have to walk a little. Take an Uber, bus, or train. It's a paid parking lot 2 blocks down.“

“Managers are so nice ☺️ While there is a restroom,you must get staff to open for you (aka) have a receipt ☺️ Security is present, seating in the back.

Parking: EXTREMELY BUSY STREET ? BETTER OFF WALKING ? VERY HARD TO FIND PARKING!

Kid-friendliness: I wouldn't say kid friendly as there aren't any play areas .

Wheelchair accessibility: Yes you can come in with wheelchair because there is a ramp just need help to keep doors open as you enter.“

“I like this store. It's spacious and clean, and their staff is friendly. Orders are issued fairly quickly. But I do not recommend visiting this place on weekdays from about 2 to 4 pm. At this time, schoolchildren come here, there are a lot of them, so at this time there is nowhere to sit, they behave noisily and make the trading floor very dirty.“

“I ordered a Mcchicken at this location and the sandwich was not bad but what stood out to me was how clean and well kept this facility is included their lavatory.

Another thing that stood out to me at this location was how attentive the front staff was in delivering satisfactory customer service. I definitely recommend this location.“

“Every time when we go to this mall, we eat at this McDonald’s but the problem is I have to wait like 15 minutes to get my order the food is good I will go there again, I recommend for them to make the line shorter for it feels more like a quick bite“

“I thank the Carribean woman at the drive thru at 4am this morning. She was warm, and i immediately felt her spirit through the window. She said she has a daughter she wanna introduce me to that cooks. lmao. We laughed as we had conversation about the start time of their breakfast a this particular McDonalds. I told her they start early (4AM), and I've. never seen a location start at 4. Was in BK due to the Caribbean Day Parade, ordered a hash brown. (joked with her and told her to throw me another one) and a large HI-C orange. I was famished due to the festivities of the day. She came to the broken drive thru window, and gave me one of my favorites a strawberry banana smoothie. not only that, but she DID throw me another hash brown and gave me my HI-C orange.“

“The workers were very friendly even though it was so early and they had just opened up for the day. I walked to this one because the other one 4 blocks down wasn’t open when it said they’d be. I wasn’t disappointed by coming here, it was very comfy too and not that crowded. But then again, it was 6 in the morning.

As for the food 10/10 including the lemonade I got. I forgot that they only served breakfast during breakfast hours, and decided to get a chicken biscuit sandwich thing with a hash brown. I’ve had the chicken sandwich before, but never had a hash brown in my entire life. When I bit into it I think I would’ve started ascending if it was possible to do so. Everything I had was so fresh, again perhaps because it was early and they were just made, but regardless it was nice to be able to experience that before work.“

“McDonald’s is a reliable spot when you’re looking for quick, consistent, and affordable food. The service is usually fast and efficient, making it a convenient choice whether you’re grabbing something on the go or stopping in for a quick meal. The menu offers a wide range of classics — from burgers and fries to nuggets and breakfast items — and everything is prepared exactly as expected, with the familiar taste that McDonald’s is known for.

The staff is generally friendly and organized, and orders are handled smoothly even during busy hours. The restaurant is clean, well-maintained, and comfortable for a short dine-in stop. Mobile ordering and pickup also add to the convenience, especially when you’re in a hurry.

Overall, McDonald’s delivers exactly what it promises: quick service, consistent quality, and a familiar menu that hits the spot when you want something simple and satisfying. A dependable choice for a fast meal.“

“Dined at this fine establishment with my wife a week ago and the meal ended absolutely horrendously. About 5 minutes after I ordered my Double Quarter Pounder® with Cheese, my wife turned to me and asked if I had ordered barbecue sauce. Now as a Honey Mustard connoisseur, I told her “Why would I do that when honey mustard is clearly the superior sauce?” My wife got visibly irritated, claiming I never “care about her opinion”, which in my opinion is just untrue! I can’t help if my opinion is just the correct one. Right as the lovely cashier Marcus called our order number, she stood up and walked out. In this moment it almost felt like I had to choose; my wife of 12 years who has been with me through every hardship I’ve faced, or my Double Quarter Pounder® with Cheese. Now I thought the best course of action would be to grab the food I paid for before chasing after her. When I ran out, my wife turned and saw the burger in my hand. Needless to say, she was not happy. Now here I am after a meeting with my wife and her lawyer, grabbing yet another Double Quarter Pounder® with Cheese. Marcus recognized me and gave me a hash brown on the house, so I highly recommend dining at this McDonalds as the staff really seems to care for the customers.“

“...its McDonald's. if you ate at one locale its basically the same. however, at this location, though it was very crowded, there wasn't much of a wait to receive your order. by that same token, the staff should project more when announcing order numbers. after all, most people are not pay that much attention especially glued to their devices.“

“There is a manager here named Tanisha; she treats us very kindly, provides excellent food service, and is courteous to those of us who handle deliveries—she even occasionally offers us free coffee.😊

The manager here is excellent; thanks to him, we receive our food very quickly and don't have to wait long at all.🤍“

“Gets busy but if you order pick up on the app its flawless service, might have a bit of wait at times . If you order on Uber or grubhub you may get your food cold cuz the drivers may wait around for more pickups. That's not on the staff though , yummy yummy mc dizzy“

“Your typical McDonald's experience
I enjoy everything on the Micky D's menu 😋
As for service, it is often a hit or miss with the workers - some good, some bad ...some absolutely dreadful in their attitude and moods.“

“It's a centrally located McDonald's. It is usually always busy. But not to the extent that you have to wait too long to order and get your food. The staff are very good and work well together. It's one of the best run McDonald's I have been to.“

“I really liked the new service, I ordered it at the machine, a young man, David, met me with a smile, helped me, I paid and he asked me to sit down and gave me a number and after 2 minutes he brought me what I ordered, 100% service THANK YOU!!!!!!“

“I appreciate food that's consistent even if it's terrible for you. Here, now you can order ahead on the app which honestly is alright!

-Except, I'm confused about waiting Despite paying and ordering in advance. ...Whatever.

Sometimes, also, when you pre-order (like I just wanted a Sprite} and pickup is the drive-through, the drive-through lines are looooonnnnnnnnng. That said, I wonder if I could just come in and do my pickup if I know that would end up faster?

If you don't appreciate McDonald's you're probably healthy, wealthy, and wiser than I am, or you hate America. Maybe both. Even so, I think the Hamburglar is Actually the symbol of America and its greatness. If you disagree, you're probably a Grimace lover, which is fine. No one really likes Ronald. We all agree, those statues of Ronald are So shiny and weird. The kids are actually fearful...

Clowns, man...

Or if you're enby, or female identified, still: Clowns.... Amiright?!

At least this one's not an orange nightmare.“

“It's a McDonald's. The food is fast and good. My only issues that I went into use the ATM and it was not working. But everything else is fine place was clean folks were wonderful please continue to hit that like button and subscribe thanks again have a great day bye.“

“Friendly staff! Quick service, the atmosphere is a 1 star for me, I genuinely feel bad for the staff that they have to deal with such rude guest who are very impatient and always asking for extra sauces, straws, napkins etc. and get loud when staff have a rush and is unable to fulfill their request immediately. They clearly never worked in the food industry. Thank you staff!!!“

“I went to this McDonald's to get a breakfast sandwich after work and was a little disappointed. First of all the cashier was a little distracted talking on her phone and my order ended up being incorrect. I used my rewards to get a sausage and egg mcmuffin and also ordered the buy one get one free sausage mcmuffin and didn't get the free one.“

“Stepping into the Kensington McDonald’s, one is greeted by an aroma that evokes the warmth of freshly toasted brioche. The Quarter Pounder with Cheese unfolds like a sonnet to balance — its tender beef patty rests beneath a silken blanket of molten American cheese, its tangy notes of pickle and onion performing in perfect counterpoint. The fries, golden and architectural, stand like slender monuments to minimalistic perfection. A democratic indulgence elevated to modern art.“

“20260306::they dont have the double filet-o-fish(17, 18) here, so i got the single one. one of the only few places that have a playground. a manager tried to help me with the app with an item and the app refused to go through , even shutting it down didnt work, she was super helpful, THANKS“

“McDonald’s is a solid place for a quick, no-stress meal. The service tends to be efficient, and the menu offers all the familiar favorites — crispy fries, juicy burgers, and reliable snacks. Everything comes out fresh and just as expected, which makes it an easy go-to when you’re hungry and in a hurry. The location is usually clean and well-kept, making the visit smooth and convenient.“

“Good value for your money, but fast food not the most healthful. The staff is ok, but some tend to be hostile to you if you're a white female.

Kid-friendliness: These places were BUILT FOR KIDS!

Wheelchair accessibility: It's all ground-level.“

“We come to this McDonald’s often because it’s one of our son’s favorites, and the staff has always been polite and hardworking. The food is consistently fresh and hot. Sometimes there’s a short wait, but that’s expected — they stay busy and do a tough job well. We appreciate the team here!“

“I been to this McDonald's a few times,I work not to far from here,during covid times they gave free food and drinks to first time responders which I'm one of that group.They have a drive through which is great and the service is good.There's also a restroom inside and free parking,for a few cars on site.Also available is paid meter parking.Give them a try.“

“Every single table was disgusting, sticky and covered in food. Only one worker (who is very nice don't get me wrong) but didn't know who to speak to and they didn't bring out my order I had to ask for it by then it was warm. This location has so much potential, they just need to put more workers“