Tim Hortons in Lockport

“I really enjoy this store as one particular employee always makes my day. Pam goes above and beyond to make me smile even on my worst of days. She's like a ray of sunshine, her attitude is so upbeat and genuinely cares about her customers. We need more people like her in the world!“

“On our recent Saturday visit, while there were multiple staff members present and it was not busy, it took over 5 minutes just to get waited on.
After we placed our order and paid, we waited and waited: 4 customers AFTER us had their orders filled PROMPTLY. I finally approached the SAME employee who took our order...she asked I wanted to order, she had forgotten us completely. I will NEVER return to this location“

“This place is my go to stop every morning. The older lady at the window is so polite and friendly and always provides immaculate service and shows great hospitality! The whole team is very understanding and professional. They always have whatever I want to eat or drink and if they don’t have it they always go out of their way to offer to make it fresh to order. This location is always very clean and tidy and very presentable. The coffee is always very hot and fresh. Stop by here for some fresh coffee and amazing service you won’t regret it!“

“This Tim Horton's is the ABSOLUTE BEST!!! Manager Jessica is AMAZING!!! Customer service here is on point, and my order is ALWAYS correct. Any time I've had an issue, Jessica has more than taken care of me. Will ALWAYS be a returning customer to this location they are "Where it's at!"“

“This is a clean location, and very popular. I recently ordered the sausage, cheese, and egg sandwich to dine in, altho I usually drive through. The preparer could not have been more friendly and helpful. The drive through is always busy, but the staff is ready to serve immediately. Recommend this Tim's“

“The one girl in the morning always makes my coffee perfect and are always fast and friendly when I come through

Parking: It's a convenient store and tim Hortons so there are gas pumps maybe ten places to park so it's always cpnjested

Wheelchair accessibility: It's to the left of the parking lines last one or two spaces by start of drive thru.. and a ramp at end of sidewalk“