37 Best Ice Cream Shops in Staten Island

“I went to an ice cream shop in Staten Island and it was absolutely excellent. The taste was really special, but what stood out even more was the person working there.

He is a Latino Spanish man, very polite, patient, and treats customers with great respect, kindness, and generosity. He has a wonderful personality and a really positive energy.

Honestly, if I ever go back to that place, it will be because of him as much as the ice cream itself. His attitude makes the experience even better.

I truly wish him all the best.“

“one of the best carvels! always spotless , great customer service and always helping the community!!@!@ please support local“

“The self-serve concept makes it quick and convenient, and the staff is friendly and helpful when needed. It’s a perfect spot for a quick dessert, especially with family or kids. If you’re looking for something lighter, this yogurt is a great option—honestly, better than traditional ice cream in terms of taste and how it feels after.“

“Ralph's Famous Italian Ices lives up to its name! Delicious, refreshing, and packed with flavor — a true classic that never gets old. Great variety of flavors and a fun nostalgic vibe. Minor things keep it from 5 stars but it's an absolute must-visit, especially in the summer!“

“Extremely clean environment and very friendly n helpful staff... I loved the choices of protein and salad mixes... however- although I ordered 3 proteins, the salmon, shrimp n Ahi tuna; I wasn’t crazy about the Ahi tuna. It had no taste and the texture was spongy- my choice of the sesame dressing left the salad very wet and soggy by the time I got it home! I suggest eating there or ask for the dressing on the side!!! Bubble Tea’s & ice cream flavors were AWSOME!!! I highly recommend...“

“Ask for the pumpkin latte ice cream . Not on the menu but available til late fall Sooo good!“

“This isn't the first time I went to Ralph's. It was in the summer right after I came from Jimmy Max With a bunch of People. 70 degrees, perfect weather and a good time to have a Frozen treat.??? Last time I had coconut flavored Italian ice, this time I had pina colada cream ice. In this location is like a little plaza and it had a spot which showed a whole menu. They even had ice cream, smoothies, cream iced and many more. I looked in the window where they prep the ice cream and it smelled like fun. ? I think I might want to come back some more flavors to try out.???“

“Best burger so juicy and delicious“

“I had a craving for icecream, so I decided to come here as it was close and near where the restaurant I was eating at. As soon as I walked in, the employees greeted me with a smile and told me if I had any questions I could ask them. Throughout the experience, the employees helped me with choosing flavors and were extremely kind. Also, the store was very clean.“

“The Italian Ices are amazing, so good lots of different flavors and even sell pints, great value, wonderful people can’t wait to get them again.“

“Quality products and excellent customer service Highly recommended Thank you for being there in our time of need“

“This place is absolutely amazing! I got a large banana fudge icy, it blew my mind how good it was!“

“specialty shakes. the fruit and milk teas are pretty good“

“Great service with a smile! Lots of specials! Love the soft serve!!“

“10/10!! Cereal swirled ice cream??? Sign me up! I checked out swirl’in ice cream & cereal bar for the first time today and it was AWESOME! The concept of putting fun cereals that I haven’t had since I was a kid into ice cream was so unique and fun- a must try!! The owner is inviting and passionate. Can’t wait to go back and try another fun concoction!“

“Great ice cream! Reasonably priced for the convenience of a food truck and they were very accommodating to us and our family.“

“As another Great season of delicious italian ices from Ralphs comes to an end I would like to speak for all customers when I say that this years customer service was the best in recent years. The staff is made up of high school and college students that were extremely nice. In the many times I visited Ralphs this year, I was greeted by a worker named Bill on multiple occasions. Bill, always wearing his green Yankee baseball cap, was very helpful and outgoing and would usually give me the weekly breakdown on the yankees season which I quickly started to look foward to on my trips to Ralphs. All in all this location is the best by far in Staten Island. Can’t wait for you to be open again!!“

“The Italian Ices are amazing, so good lots of different flavors and even sell pints, great value, wonderful people can’t wait to get them again.“

“great service, always. yum“

“I stopped by here on a warm afternoon and it was the perfect treat to cool off. They have so many different flavors that it was actually hard to decide, but everything I sampled tasted really fresh and authentic. The service was quick and the staff were super friendly, even with a line starting to form. It’s definitely a spot I’ll be hitting up again whenever I’m in the neighborhood and craving something sweet.“

“Before walking into carvel, I had hurt my finger and was in need of a bandaid. I ended up asking the worker and he looked very concerned for me. He ended up taking out a first aid kit and put the bandaid on me with a healing jelly thingy. He didn’t have too, but he did. I think that shows how much he cares about his customers. The sundae was 10/10 as well! 🍨😋“

“excelente atención 😃😃gracias lo mejor de la zona“

“I went there for the first time today. Great service, prices and huge selection. The girl was very helpful as I told her I didn't want any dairy. She made recommendations. It was very good.“

“This place has been closed for like 5-7 years. It has now been replaced by a separate, but somewhat similar store called Frozen D-Lite. I have no idea why this location is still on Google Maps, but I have given it 5-stars because I have many nostalgic memories here, and whenever I went here, I truly did enjoy it.“

“Stopping at Shake Shack in Empire Outlets turned out to be a nice break while spending time around the Staten Island Ferry and the waterfront. The location is hard to beat, and after walking around the outlets it felt like a convenient place to sit down, relax, and grab a meal without having to go far.

The restaurant had a lively atmosphere with a steady flow of customers, but it still felt well organized. Even with people coming in and out, the staff kept things moving, and the dining area was clean and comfortable. I also liked that there was plenty of seating nearby, making it easy to enjoy the meal while taking in the energy of the area.

Ordering was simple, and my food was prepared in a reasonable amount of time. Everything arrived fresh and looked just as expected. The burger was juicy, the ingredients tasted fresh, and the fries were hot and crispy. It was the kind of meal that delivers exactly what you hope for when you stop at Shake Shack. The quality was consistent, and the portions were satisfying.

One thing I appreciated was that the employees remained friendly even during busy periods. They acknowledged customers, answered questions, and worked efficiently to keep orders moving. Good customer service always makes a difference, and it added to the overall experience.

The location itself is another reason I would return. Being inside Empire Outlets makes it a convenient stop before catching the ferry, after shopping, or while exploring the St. George neighborhood. If you are visiting Staten Island for the day, it is an easy place to include in your plans.

Like many popular locations, it can become crowded during lunch, weekends, and when ferry passengers arrive. Finding a table may require a little patience during those times, and there can be a short wait for food. Still, the staff handled the rush well, and the quality of the meal made the wait worthwhile.

Overall, I left with a positive impression. The food was fresh, the service was friendly, and the location makes it an enjoyable place to stop while visiting Empire Outlets. It is the kind of place where you know what to expect, and in this case, it delivered a satisfying meal in a welcoming environment. I would happily stop here again the next time I am in the area.“

“The Italian Ices are amazing, so good lots of different flavors and even sell pints, great value, wonderful people can’t wait to get them again.“

“Best Ice Cream on the Island the Workers are amazing and attentive and help you to the pick the best flavor which is all of them really. The Sizes are perfect and overall it is very clean and an amazing space. I am definitely going to go back again!!“

“don’t let these bad reviews fool you this place is amazing i been going here for over 7 years never had a messed up order or any leakage in any of the ice cream cones bought by them they have amazing ice cream and with fair prices this is definitely a spot worth going to if you want ice cream especially later in the night“

“I love this place. Service is fast and on point, the place is kept clean and the ice cream is top notch as always. I usually always get chocolate devotion or cheesecake fantasy. But today I got Oreo overload, let’s just say I got a a newfound love for cold stone again. Always hits the spot!“

“Ask for the pumpkin latte ice cream . Not on the menu but available til late fall Sooo good!“

“The best soft serve on the planet!“

“The Italian Ices are amazing, so good lots of different flavors and even sell pints, great value, wonderful people can’t wait to get them again.“

“The ice cream here is superb“

“Carvel made a wonderful cake for my Husband's Birthday. Thank you Jason and Janet.“

“We love Cool Ice and all the employees are very friendly and polite!“

“Delicious Hamburgers Good food“