Customers` Favorites
Customers` Favorites
“Today I reserved their front room for my husbands "Celebration of Life". I had asked Courtney about reserving the room and catering with pastries and sandwiches. I wanted a small and quaint space for the event. Courtney and all of her employees were AWESOME!! They were so helpful and caring, it made the event go so well. I cannot thank Courtney enough for the awesome space and the good food!!! I would rent this space out again for any event!! Thank you Couchland!!“
Customers` Favorites
“Delicious crepes. Wonderful atmosphere.“
Customers` Favorites
“Best bagels and doughnuts in the area and an awesome staff. Highly recommended for breakfast, lunch or anytime.“
Customers` Favorites
“Went to Cafe Europa this evening with my husband and son. Weiner schnitzel, Goulash and stuffed cabbage were ordered and all were excellent. Everything is homemade including the deserts. The owner was very nice and attentive. Will definitely go back.“
Customers` Favorites
“I absolutely love the owner she’s amazing as well as the entire staff, always greets you by your name, my order is always correct and in a timely manner, she makes my coffee exactly how I like it. I’m actually closer to the one on Vine St but come over to this location since I never have issues.“
Customers` Favorites
“I love Arabica coffeehouse. It’s a really friendly environment in historic downtown Willoughby. The owners Tim and Tina Are both very nice and welcoming and their staff is friendly. I love the huge selection of teas that they have to choose from. This is where I go when I just don’t want to be home by myself. Love to come here read or work a little and people watch. There is always someone friendly to talk to. I’ve made lots of friends here over the years.“
Customers` Favorites
“Everything we have tried at pie cafe has been amazing! Today my daughter was overjoyed with her white chocolate mocha freeze. Tastiest coffee drink she has ever had! Thanks Pie cafe! I hope you stick around for a long time and that others find out how delicious this little cafe really is.“
Customers` Favorites
“Had a steak burger with egg on a plain bagel to go. Very good sandwich. My only complaint was while waiting for my food a fly wanted to share my table. The place is clean and neat but a fly can be a very annoying problem and sometimes hard to keep out. I have the same problem when I’m cooking outside and I have to open my patio door. The little buggers sneak right in. This won’t stop me from returning as there are several items on his menu I would like to try.“
Customers` Favorites
“Great crew with a very effective management team. While picking up a coffee this morning on the tremendously popular Red Cup Day, I was amazed to see so many customers flood this location at once--at the drive through, over mobile orders, as well as walk-in orders like myself. I have never seen such a swell of customers all at once at any coffee shop. And yet, despite this massive surge of simultaneous orders, this crew ran like a well-oiled machine. Not only did they work together very efficiently to fill customers orders, they maintained a professional demeanor among the feeding frenzy.
I especially want to commend the management team of Alli and Timoteo who were on hand and made sure that not only were things handled as efficiently and professionally as possible but also that customers were kept apprised of the status of their orders and knew their orders had not been lost in the chaos. In fact, I was so impressed with how well this challenge was managed during the morning surge that I returned after my morning meeting just to let the management team know that I appreciated their professionalism and efficiency.“
Customers` Favorites
“Of all the Starbucks I have ever been to this is my favorite. I'm fortunate to have this particular Starbucks near my work. I get my Venti Decaf Americano with steamed half/half and one packet of raw sugar there nearly every workday. And the baristas get my order right every single time. Without fail. Additionally, the employees are fast, friendly, and kind. I'd like to give a particular shout out to Jaylen. He greets everyone with a smile and seems like a genuinely fantastic person. Whenever he is at the window it makes my day. Keep up the great work, team!“
Customers` Favorites
“I’ve been visiting rhis DD for years and they’ve always given me wonderful service. The managers are an amazing couple who truly care about their customers. Sure, there have been occasional employees who left much to be desired, but I’ve noticed that their time there was always short lived. Overall, a wonderful store!!“
Customers` Favorites
“The lines are long outside sometimes but that just shows the quality these folks put out for them to be getting that much service! They always provide my family with quality coffee, donuts and a fantastic bacon egg and cheese on a croissant ?“
Customers` Favorites
“my favorite place to have coffee! Great customer service!“
Customers` Favorites
“By far the best location in the area. (Heisley Rd. location would be 2nd). The majority of the staff is always pleasant and friendly. They move very quickly and organized when busy and even when not. Acknowledge every person that walks through the door even when they're slammed. Always polite, even with difficult customers. They create an atmosphere that you want to go back to.“
Customers` Favorites
“I just recently took over the Jersey mikes stores out here, I started visiting this Starbucks recently and the girl today working drive thru with purple braids that she has styled into buns had THE BEST customer service. As a multi unit manager I understand how hard it is to get people that genuinely love their job or can atleast pretend to while they are there lol. I definitely think this employee needs some recognition.“
“They are always so kind there and fast service. Today I got a pink drink and it didn’t look right and tasted super sour. Didn’t catch the names of the two young guys who worked there. But they gave me a new drink without a problem and was never rude or anything like that. Even had me try it before I left. Will always return.“
Customers` Favorites
“Out of the 3 starbucks locations in Willoughby this one is best! To the sweet worker working the drive window on Friday 11-13-20 at 5:20, THANK YOU. She went above and beyond for a drink that I didn't realize wasn't on the menu <3“
Customers` Favorites
“I recently had my baby shower at The Spot and they truly knocked it out of the park. We had the opportunity to rent the back room or the entire restaurant. (I had so many guests, we went with the full restaurant; after-hours, of course!) The staff was truly wonderful to work with. From helping me decide how much food to order, to helping arrange a few tables, to their staffing for the event, and food that everyone talked about and enjoyed. Everything was affordable and delicious. I’ve gotten so many compliments on how wonderful everything looked and tasted. I could not recommend The Spot for your next event. And even if you don’t host your event THERE, their catering can be delivered! -100% worth it. I find that with smaller events such as showers, people remember a few things most: how good the food was, how cute the location looked, and how kind the staff was to close family and friends. The Spot checks all the boxes! Do not hesitate to book your special event with them!! I could not possible recommend them enough.“
Customers` Favorites
“. . . Friendly barista 👊✌“
Customers` Favorites
“How did my wife and I just find about this place? I thought it was new. I asked the waitress and was told it's been there for 7 years! We have been missing out! I love small cozy diners, and this fits the bill. Food was great. I got the breakfast burrito, and it was excellent! My wife enjoyed her meal also. Looking forward to going back!“
Customers` Favorites
“they always make my coffee as I want it and breakfast sandwiches are better than other fast food- and my vegetarians can get egg sandwiches All day! Need more Dunkin shops!
Vegetarian options: avocado toast- ask for no meategg sand. ask for no meat“
Customers` Favorites
“Was having a crappy day, and the girl offered me a free pumpkin munchkin. Made my afternoon! :-)“
Customers` Favorites
“This is my favorite Starbucks location in the area. They never have a long line, and even if there is a line, they are so fast. Their customer service is always top-tier, and they have never messed up my order. If you’re looking for somewhere to sit down, this isn’t your location, but if you’re in a hurry and just plan on going through the drive-through, this is the best location to go to.
Vegetarian options: The impossible breakfast sandwich, egg white bites, almond milk and oat milk are all great options for vegetarians/vegans!“
“Great Shakes!! Great place!!“
Customers` Favorites
“I absolutely love the employees at this location. I live in Painesville n will ONLY drive to this particular location when I'm needing my coffee. I highly recommend THIS place to ANYONE!!!“
Customers` Favorites
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“It's a good place if your in a rush and need food. Definitely can use some improvement (burgers are as tall as half my thumb, GET YOUR GAME UP!) but otherwise the food tastes ok. Employees are entitled and spoiled, which has been mentioned in almost every review. TAKE A HINT. HIRE SOMEONE NEE!
Parking: Its ok. Mediocre at best.“