Customers` Favorites
Customers` Favorites
“I was in last week for dinner with my wife. We were super impressed with Charlie. His attitude and overall professionalism were great to see. We will definitely be back thanks to him. Usually I only send these things on a bad experience but keep up the GREAT WORK Charlie“
Customers` Favorites
“We live across the street from Swiss Chalet in Ancaster and moved here two years ago. We planned to make good use of having such a renowned restaurant in such close proximity, but we’re very disappointed at first. The restaurant was constantly understaffed, ran out of product (ribs), short changed orders, and the manager was rude beyond belief. Last week, we gave the restaurant another try not expecting much, and we’re very pleasantly surprised. I asked the friendly and efficient waitress (Lori B) what had changed and she explained that a former manager had returned to the restaurant. The previous manager was fired. We noted that the atmosphere in the restaurant had improved. The food was great, nothing was missing as had previously constantly happened even with takeout orders, and the staff was accommodating and personable. Swiss Chalet was previously a last resort… Now it will be a first choice!“
Customers` Favorites
“it was my first time and I loved it the food was well portioned and tasty and the service was amazing our waitress was funny and sweet made us feel comfortable“
Customers` Favorites
“Very different dishes but extremely delicious!!“
Customers` Favorites
“This cozy restaurant has left the best impression. Came for a romantic date night after a friend recommended it. Great atmosphere, excellent service (Dan was amazing), delicious dishes and drinks, and wonderful dessert. I highly recommend and will be returning again.“
Customers` Favorites
“Excellent service by Chantal. we had the Monday burger specials (again) and were not disappointed. Burgers were juicy and fries done perfectly. I definitely recommend this location. love the atmosphere and the comfy seating.“
Customers` Favorites
“Tonight, we celebrated my nephew’s birthday and it couldn’t have been more perfect. The food was absolutely delicious every dish was fresh, flavorful, and beautifully presented. Everything was served promptly and with such care, making the whole dining experience smooth and enjoyable.
A special shoutout to our server, Amanda, who truly went above and beyond for us. She was incredibly attentive, patient, and friendly, always checking in at the right moments without ever making us feel rushed. Her positive attitude and professionalism really stood out and made the celebration even more memorable. We felt genuinely cared for the entire evening, and her service turned a great night into an unforgettable one.“
Customers` Favorites
“Our server Kate did a wonderful job. She was kind intentive and hard working. We're definitely coming back. Thanks. Can u kindly ensure there are base blocks at the bottom of the umbrellas as per safety. Otherwise wonderful visit.“
Customers` Favorites
“Girl at counter was fast to service me, fast to get order, all is great
Parking: Not sure how many spots, but not enough to fit, pickup and eat in customers, on a hour hour time, I had to park in gas station next door and walk across a hardly cleared snow covered parking lot, in minus 14 weather“
Customers` Favorites
“Love the turkey bacon club! Great prices, and the wedge fries are the bomb! So good!
Service excellent, though you may wait for the cooked meals but worth the wait!
The indoor and outdoor spaces are Awesome! Like a Ski Chalet!
Regular customer now!
Geoff Warren
Hamilton“
Customers` Favorites
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“Staff is always outstanding! Been a regular since it opened. Unfortunately staff a leaving one by one. Men's washroom was like one you would see at a gas station. Not good! Noticed windows outside and front door were dirty. Not Milestones standard! New owner !!!“