Customers` Favorites
Customers` Favorites
“Natasha was a complete delight. Very attentive without rushing our food or dinning experience.
You need to hire more servers like her!
We will ask for her by name the next time we are in.
Keep up the good work Natasha.“
Customers` Favorites
“Came here for Father's Day! Our server Jaden is delightful and very attentive. The food is decent, but my Fish n Chip unfortunately was not crispy... The skin was soft when poked through with the fork. I've had much crispier Fish n Chip at Turtle Jacks, and I was hoping for similar experience here since I haven't been to this location.“
Customers` Favorites
“I had an amazing experience at Swiss chalet!! One of the hostesses, Urva, greeted us at the door with a warm welcoming smile and seated us at our table. Not only was the service great, but the food was delicious! 10/10 would come back to this location 😊😊“
Customers` Favorites
“Picked up some Spaghetti and Meatballs for my kid and his buddy earlier today. Service was great and the description was legit that this place is home style. 15 bones for sgetti and meatballs was ok considering there was a good meat to noodle/sauce ratio. My kid is fussy so I wasn’t sure how this would go over but he loved it. Him and his bro rated it at 4.5 stars. I would have given this a perfect score on atmosphere but parking at the strip mall was so so and egress was little dicey. Had to squeal the tires to avoid getting T boned.“
Customers` Favorites
“A great place to go with my daughter and my parents. Their daily specials can make for such great deals. I especially love their wings, pasta, butter chicken, and the caramalized banana French toast they used to have. Staff is friendly. When Johana is working, she's always so attentive and makes a point of letting us know she recognizes us.“
Customers` Favorites
“EDITED:
The sr. Guest experience manager reached out to my family directly and turned the experience around for us. We attended dinner last night and our second attempt at dinner was greeted with amazing service and good food. We will be going back to this location specifically for Lara, and B’s service.
Thank you to the milestones team. You have shown us that you care about customer service.
We booked a reservation for Mother’s Day so my expectations of service were set accordingly. I was expecting the restaurant to be packed - however it was about half full. We arrived at 1:20 for a 1:30pm reservation. I booked in the dining room at this location with an accessibility request because my father walks with a cane (sometimes a walker) however the location closest to us only had bar available for the times we wanted so this location was next closest to us. When I booked, I specifically asked for a table with chairs and put an accessibility request. I even called after placing the reso to make sure there weren’t going to be issues. When I called I asked the person I spoke with to explain write I needed a table with chairs. My special request says accessibility request. When we arrived they walked my family down 2 steps (already not ideal) and put us at a booth. I explained to the hostess that does not work. I requested a table with chairs as my father cannot sit in a booth. I asked if maybe she could add a chair on the end of the booth for him. She said no, and said they had a better table up near the bar with chairs. I said ok sure. We got up to the bar and they were high top chairs. My father can’t walk well and got really frustrated walking back and forth and said forget it and sat down. He was super uncomfortable the entire time. We were given a 90 minute seating time to eat and drink which I thought was strange because that’s not on the reservation when you book. The server told us the kitchen is backed up for 40 mins on top of that so we had to scramble to order food. My mom asked how many pieces came in the bruschetta (we were 6 people) server said 8 pieces. Only 5 pieces came out. My husband wanted the 1989 burger with no sauce as he’s very picky - the server said the kitchen isn’t looking at modifications. I said what if he was allergic? He said he could try but no promises. Again I’m shocked. You can’t ask for no sauce? My husband won’t eat it if it came with the sauce. My mom, the reason we were even there wanted the lunch trio! The server then says sorry not doing the lunch faves today. I then get upset. If you’re not doing food modifications, the kitchens backed up, and on a limited menu, you should really have that at time of booking. I ordered something I didn’t even really want because I felt rushed to order on a 90 mins sit time with a “kitchen back up” I got steak and eggs where my medium rare steak was medium, tasted like barn yard and my food was warm. Not even hot. My sisters waffle was under cooked too. I’m so disappointed. I’m more upset about the accessibility request than anything else because my father was so embarrassed. Highly disgusted actually. I will not be returning here.“
Customers` Favorites
“When I was on a date with someone we both enjoyed the food. She enjoyed her meal and I enjoyed mine. We look forward to going again.“
Customers` Favorites
“Our family went to this Swiss Chalet for dinner this evening...we had a great time and loved our server by the name of Farzy Thank you Farzy!!“
Customers` Favorites
“If I could give 10/10 for the service I would. Our sever Kris was fantastic. We watched her handle a rush like a pro. We also came in with a little one and she was very patient and friendly with her. Highly recommend. When you come in ask for Kris for the best service.“
Customers` Favorites
“Great angus burger! So much better then McDonald’s.“
Customers` Favorites
“Great place, great food and great staff. Tony, our server, was great....very knowledgeable about the menú and ready to suggest what we we wanted. Thanks Tony.“
Customers` Favorites
“I cannot leave anything less than 5 stars. Amazing service. Cold beer taps plus a solid selection of beers. Food came out hot. Couldn't have been happier and I know I have found my new local spot.“
Customers` Favorites
“I’m honestly mad this was my first time visiting this spot because it’s truly a hidden gem. ✨ It’s a family-owned Maltese bakery serving traditional Maltese cuisine and baked goods, and they’ve been here for 13 years!
I had never tried pastizzi before, and wow… absolutely mouthwatering. I tried both varieties: the beef and vegetable, and the cheese. They were crispy, crunchy, soft, and packed with flavour. You can tell this is their specialty. I didn’t have time to take pictures as they were devoured 🤣
I also picked up desserts — the apple crumble tart and the pecan tart — and both were phenomenal. You can tell the ingredients that were used are high quality, which was perfectly balanced without being overly sweet. You can truly taste the love and care put into every bite. As you can tell from the photos they are glistening🫰
Cappuccino was also fantastic
Highly recommend this spot, and I’ll definitely be coming back!🤍“
Customers` Favorites
“Service was slow, long wait between the starter salad and meal, management needs to look at better staffing!“
Customers` Favorites
“A friend and I went to the restaurant for lunch yesterday. All of our food was excellent and the service was the best I've ever experienced at a restaurant. Our waitress was kind, attentive and had great menu suggestions. When we stayed for coffee she even put on a fresh pot.“
Customers` Favorites
“Best BBQ food that is close to home when I don’t feel like cooking“
Customers` Favorites
“Been to this location on numerous occasions and we have been very fortunate to have Christine C. as our server on multiple occasions. We will request her each time we come to the restaurant. Thank you Christine you were awesome as always!!“
Customers` Favorites
“as a pakistani i never tried somali food but i have to tell you this place has some of the best goat i have ever tried, you dont need any sauce anything for their meat, its flavourful salty and just really good in general. its super soft aswell, its like a better tastier fattier version of brisket. the goat is the best option. for food like that in toronto it would be like 50$ a plate, yet there its like 20-24$ max. atmosphere is decent depends on what day you go/times ive went twice the one at night. The night is more packed and nice, but its a calm collected atmosphere. Service was alright the workers are nice and professional.“
Customers` Favorites
“Went in on an easy Wednesday afternoon, met the owner who served me up at the counter. What a lovely encounter. Very good on letting me know the drink and drip options and guiding me in the right direction and also the space was really quiet and then lively. Good place to grab a coffee with a friend or a great place to come and eat while working. Good owners and nicely ran with polite employees. Will be back again.“
Customers` Favorites
“Went with my two kids and spouse. Jade was our server (Burlington) and I can’t say enough on how good she was. Thoughtful, offered veggies first as a side to the kids, offered refills without delay, polite, respectful, smiling… excellent!! It made our dinner experience much better than anticipated. The area where we were was loud but that wasn’t her fault. Was placed in a far corner and it was a little difficult as I was with a cane, but the service was so amazing that it brought this review to 5 stars for us!!“
Customers` Favorites
“I’ve honestly never had a better experience at any Swiss Chalet location.
I went with my family on Sunday night, and from the moment we walked in, our hostess Drew made us feel so welcome. She was incredibly kind and recommended the Ribfest menu, which I’m so glad she did because it ended up being absolutely delicious.
Our server, Amy, was also fantastic. She was friendly, attentive, and made sure we had everything we needed throughout our meal. The service from both Drew and Amy really made the whole experience stand out.
The food was amazing, the atmosphere was great, and everyone made us feel valued as guests. We’ll definitely be coming back. Thank you, Drew and Amy, for making our night so memorable!“
Customers` Favorites
“The Manager Nars is a great asset to this location. My order accidentally went to another Swiss Chalet location quickly corrected it for me with a smile! Very efficient, excellent customer service! Great Job!“
Customers` Favorites
“Best place to eat with the social Gathering the wait staff are amazing the food is even more so it's a nice family owned restaurant it's been around for ages and I can't read enough about the food and just the white stuff goes out of the way to make everything special great place for groups eating alone everything on the menu“
Customers` Favorites
“I thoroughly enjoyed lunch here. The California salad and the chicken smothered in sweet chili Thai sauce was super delish. The ambiance was very welcome and spoke to the typical Milestones brand. Service was perfect and looking forward to coming back.“
Customers` Favorites
“Outstanding Service from Divya!
We had an amazing dining experience, and Divya made it truly exceptional. From the moment we arrived, she welcomed us with a warm smile and a positive attitude. She was attentive, professional, and genuinely caring throughout our meal, making sure everything was perfect without ever being intrusive.
Her recommendations were excellent, she was knowledgeable about the menu, and she went above and beyond to ensure we had a wonderful experience. It’s clear that Divya takes great pride in providing outstanding customer service.
Thank you, Divya, for making our visit so memorable. Your kindness and dedication did not go unnoticed. We look forward to coming back and hope to be served by you again. Highly“
Customers` Favorites
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“I’ve watched the World Cup Multiple times here , and the service is exceptional and the manager shiyanthan was so kind and greeted and made sure everything was done well.
I 1000% recommend going here for the final , so excited to come back and watch the final here :)“