Customers` Favorites
Customers` Favorites
“went to Sakana house location at Big Bay Point with a group of 8 yesterday (Feb3), about 40 minutes into receiving our food, different individuals from our table start finding hair in the food while grabbing it straight from each platter. the first time a hair is found we mention it to the staff and just put aside the food that has a 10" hair in it. then it continues, long hairs, short hairs, black hair, brown hair, etc. each time we show the staff they take it away. after 5 times in a row we stop eating and decide we want to go. we ask to speak to the manager. no manager comes to us. a staff by the name of "Na Na" decides to say she was sorry, but everyone wears hair nets and it's busy...... we walk to the area where staff makes and preps food, not one person is wearing hair nets...... I again ask for a manager to which no one never comes. she then says she'd give us a discount on each bill for the trouble. I paying for 3, with a bill of $134 got a $10 discount for hairy food and we went elsewhere because we were still hungry at we were not there for long..... the table behind us found hair in their food as well, in their first plate. they left right away..... So If you want hairy sushi at full price, go here. I will be calling Food Safety and complaining about this location as well. 0/5 rating!!“
“This was my first time there a couple of weeks ago and I loved it. I went back a second time and everything that we ordered was fresh and delicious. The older gentleman and lady were so pleasant and approachable.Will always visit when at the Georgian Mall.“
Customers` Favorites
“went to Sakana house location at Big Bay Point with a group of 8 yesterday (Feb3), about 40 minutes into receiving our food, different individuals from our table start finding hair in the food while grabbing it straight from each platter. the first time a hair is found we mention it to the staff and just put aside the food that has a 10" hair in it. then it continues, long hairs, short hairs, black hair, brown hair, etc. each time we show the staff they take it away. after 5 times in a row we stop eating and decide we want to go. we ask to speak to the manager. no manager comes to us. a staff by the name of "Na Na" decides to say she was sorry, but everyone wears hair nets and it's busy...... we walk to the area where staff makes and preps food, not one person is wearing hair nets...... I again ask for a manager to which no one never comes. she then says she'd give us a discount on each bill for the trouble. I paying for 3, with a bill of $134 got a $10 discount for hairy food and we went elsewhere because we were still hungry at we were not there for long..... the table behind us found hair in their food as well, in their first plate. they left right away..... So If you want hairy sushi at full price, go here. I will be calling Food Safety and complaining about this location as well. 0/5 rating!!“
Customers` Favorites
“The food was delicious and fresh The staff was very curious. An incredible experience for dinner“
Customers` Favorites
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“This is the only place we go for sushi in Barrie. Always super fresh and the staff is so nice. We get a platter for takeout which Is a great deal . Embarrassed to say we probably visit once a week for their sushi you won't be disappointed.“