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“I had a fantastic experience at this Tim Hortons location! The staff were incredibly friendly and efficient, even during busy hours. My order was prepared quickly, and the food was fresh and delicious. The coffee was perfectly brewed, just as you’d expect from Tim Hortons. The store was clean, well-maintained, and had a welcoming atmosphere. It’s my go-to spot for a quick bite or a coffee break. Highly recommend this location for excellent service and great quality!“
“Today’s visit to this Tim Hortons turned into a truly pleasant experience thanks to the exceptional service. From the moment I entered, Simran welcomed me with a warm, friendly smile that instantly made me feel comfortable. The service was quick, and my order was prepared perfectly. It’s not often you come across such genuine and outstanding customer care, and Simran definitely made this visit memorable. Keep up the amazing work—Tim Hortons is fortunate to have you as part of the team!“
“This restaurant has a great ambience – always neat, clean, and well-maintained. The staff is very welcoming and always greets with a smile, which adds to the overall pleasant experience. The food preparation is also impressive. Definitely a must-visit if you’re looking for delicious food in a nice, peaceful setting.“
“I stop by this Tim Hortons every single morning, and Selvi is the highlight of my daily routine. She is incredibly fast, always gets my order exactly right, and greets me with the kind of genuine energy that makes a rainy Monday feel better. Truly the best service in town!“
“Compared to other timhortons the service here is so good and faster than usual. I come here multiple times with my kids and family. One of the employees Tanvi is so sweet and kind. She was extremely hardworking as she was ordering for us she made it right away. The kindness is almost radiating off her.“
“I had a great experience at Tim Hortons today thanks to the amazing service from BHARMEET KAUR. she was friendly, polite, and really attentive, making sure my order was exactly right and served quickly. It’s refreshing to see someone with such a positive attitude—it definitely made my visit better. Employees like this truly represent what good customer service should be. Keep up the great work and Thank-you so much for making my evening more enjoyable!!“
“The best Tim Hortons I have ever seen. The Ambience, Decor, seating arrangement all classic style. Give you a feel to seat and enjoy the sip. Looks like a real coffee shop not like those new Timmies with Modern Design that cant attract customer to seat. I will come here again and again. By the way, I usually only do take out from Tim Hortons. This is one of the Timmies that I do dinein.“
“I really had a excellent experience Today by param . I went to Tim Horten. I was having trouble choosing a drink, but the param was really helpful and even recommended me a hot and cold drink, both of which were quite nice. Tim should hire more people like her . I always drink steep tea from Tim, but today want to try something new.She even greets quite well. Regardless, some employees are unsure how to behave when someone approaches Tim or says thank you. they even begin to start making expressions/faces . I don't want to name someone, so just start greeting like param.“
“I’m a regular early morning customer, I enjoy my coffee in the morning going to work. Appreciate the morning staff, who always make my drink (Coffee). They are nice, friendly ,efficient and hardworking. love to come here every morning. They always greet me and treat me politely.“
“I want to give a special shout-out to Alan at Tim Hortons. He is always friendly, polite, and provides excellent customer service. Alan goes above and beyond to make sure customers feel welcome. It’s always a pleasure being served by him. Keep up the great work!“
“I want to give a huge thank you to the amazing team at this Tim Hortons. Today, while we were going to the Timmie and at the entrance gate, my daughter suddenly vomited. I informed the staff, and the very first thing they asked was, “Is she okay?” That meant a lot.
There was an Indian girl at the front and a Punjabi guy (seemed Canadian-born) who both immediately stepped in to help without a second of hesitation. They were kind, calm, and went above and beyond to take care of the situation.
People often say that our community lacks customer service, but these two proved the complete opposite. Their professionalism, compassion, and quick support truly stood out.
Thank you to the whole team, you turned a stressful moment into a reminder that great people are out there doing their best every day. I truly appreciate your kindness. 🙏❤️“
“This is one of my favourite Tim Horton’s place - a perfect place for a quick bite or coffee break.Its my daily routine . The food is always fresh and the coffee is consistently great. The girl (Ashbeen ) is really polite, friendly and makes you feel welcome every time you visit.I am very happy with her customer service.“
“This Tim Hortons location, situated within the Brampton Rogers office, consistently delivers an outstanding experience. The entire team is an amazing set of staff, they're incredibly efficient, friendly, and dedicated to making every visit pleasant.
A special shout-out must go to Madhurima and Shashi. Madhurima provides truly exceptional service and dedication towards her work; she is always attentive and goes the extra mile. Similarly, Shashi's incredible work makes a noticeable difference in the smooth operation of the store.
Beyond the incredible staff, the location serves fresh food that is reliably excellent. If you are visiting or working in the Rogers office, this Tim Hortons is a must-visit for great coffee, fresh eats, and service with a genuine smile. Highly recommended!“
“⭐️⭐️⭐️⭐️⭐️
“The food at Tim Hortons was fresh and delicious, but what really made the visit special was the service. Mehak was friendly, attentive, and welcoming throughout. She made sure everything was perfect and served with a smile. Great food and even better service – thank you, Mehak!”“
“I often go to this nearby Tim Hortons, and the service is always great. The staff are friendly, polite, and quick with orders. The place is clean and welcoming, making it a pleasant spot for coffee or snacks. I truly appreciate their consistent quality and hospitality“
“The staff at this location are very friendly and always make my coffee great. They always have a kind smile and always look happy to serve you no matter how busy they are. This location is my favourite Tim’s location.
Amanda, Rajneet and Sanjo are the Best. 🤗“
“The staff at this location is always so kind and welcoming! Love the service they provide every morning, it really makes my day. The food quality is great too, I’ve never had an issue with my order. Keep it up!
Vegetarian options: Vegetarian options such as bagels, croissants, soups and chilli!
Dietary restrictions: Accommodates all dietary/food restrictions!
Parking: Gas station parking lot.
Kid-friendliness: Kid-friendly environment, however still a small space since it’s part of a gas station.
Wheelchair accessibility: Easy access for wheelchair individuals.“
“Huge thank you to Tim Hortons (8160 Dixie Rd), Sachin and their wonderful staff for inviting Special Olympics athletes for the Special Olympics Donut campaign. The boys had an amazing time and so much fun making donuts, enjoyed a behind the scenes tour, and felt special and included. Thank you for making this experience so memorable.“
“Everything is very perfect i got biscoff latte and chicken parmeson pizza that was amazing and very delicious I like the servive of this store and employees were very hard worker and disciplined .i would suggest everyone plz visit there and get good experience t“
“I wanted to share the amazing and pleasant experience I had at this Tim Hortons on the evening of Monday, December 29th.
Alexa, provided excellent customer service, was pleasant to speak with and her smile was out of this world. Such a memorable experience. Alexa, embodies everything this world lacks in 2025. Thank you Alexa!!!“
“I start my day with a delicious wrap 🌯 and a refreshing iced coffee ☕, making it a perfect combo to kickstart my morning routine. I find that spending around $15 daily on these treats is a small price to pay for the joy it brings. The evening crew, especially the ladies, always provides excellent service, making my experience even more enjoyable. Their quick and efficient service is something I always appreciate when I am in a hurry. It's the perfect way to unwind after a long day, and I always leave feeling satisfied. #CoffeeLover #WrapItUp #EveningTreats“
“I just don’t like when my cup is and food wrapper is messed up with some kind of oil and sugar or sticky things !!
Vegetarian options: We only eat specific ( halal ) we don’t need our food to be tuch Ed with other people food and share the gloves…!“
“I visited Tim Hortons in Brampton today and had a great experience. The staff was very friendly and welcoming, the service was quick, and the place was clean with a nice atmosphere. The coffee tasted amazing and was really fresh. Overall, a wonderful experience and I would highly recommend this location!“
“I had a really positive experience here. The staff was professional, helpful, and friendly throughout. Everything was handled smoothly, and I felt valued as a customer. I’d definitely recommend this place to others and will be coming back again
I am regular customer in afternoon there is one of the girl ( Harpreet) she provided good food and talking to customers very politely and she offered excellent service.“
“Navneet was the best server at the front counter whenever I ordered my usual coffee at Tim Hortons. They always greeted me with such warm and calm body language. Sometimes you come across truly wonderful people at Tim Hortons who make you want to keep coming back — and Navneet is definitely one of them.“
“The staff working here is doing an excellent job. Harpreet, Santushti, Jasleen, and the madam manager (sorry, I forgot your name 😅) are all doing a great job.
They never treated or judged me in a weird way and always provide excellent customer service.
Thank you guys!!“
“Absolutely love my mornings at Tim Hortons! The ladies here are incredibly warm and efficient, making my coffee routine a joy. A special shoutout to my favorite person, Bhawana, who always serves up my coffee with a smile. She truly is my morning angel! Consistently great service and a lovely atmosphere. Highly recommend!“
“I had a great experience at this location thanks to the friendly and professional staff. They were polite, patient and made sure my order was accurate which really shows their commitment to good customer service .The best Tim Hortons in Brampton.“
“On behalf of the students, staff, and parents of Fletchers, I would like to express our deepest gratitude for your incredibly generous donation of coffee, tea, and Timbits for our school concert last night.
Your contribution made the evening truly special. The warm beverages were a welcome treat for all of our guests. The Timbits, of course, were a huge hit!
The success of events like our annual concert relies on the support of community partners like Tim Hortons. Your kindness demonstrated a wonderful commitment to our school community.
Thank you once again for your generosity and for helping us create such a memorable night.
Sincerely,
Anthony Pasqua“
“Yesterday, I went to this Tim Hortons again, and wow, the staff there were so nice to me! The food and drinks were super yummy, and even though it was crowded, they made me feel really welcome. I had been there so many times and it is amazing every time. And after their service you will realize the reason behind having so many customers, and it is their fantastic and welcoming service?. It's like they know how to treat everyone special. This Tim Hortons is just awesome with their great service and tasty stuff!“
“Tim Hortons is always a reliable stop for fresh coffee and quick bites. Their classic double-double never disappoints, and the donuts and Timbits are consistently soft and flavorful. Service is usually fast, making it a great place for a quick breakfast or a casual coffee break.“
“Great experience at Tim Hortons thanks to one amazing employee. She was very friendly, polite, and patient, and made sure my order was perfect. Her positive attitude and excellent customer service really stood out and made my visit enjoyable. Definitely deserves appreciation!“
“I ordered Tim Hortons through Uber Eats and one of my items was missing. I gave the store a quick call and they were honestly so nice about it. They fixed the issue right away with zero hassle. Really appreciated how helpful they were! And as always, the food was great.“
“This feedback is especially for Arnish kaur, who was working at tiny Tim’s location in Brampton Civic near emergency entrance, she greeted my family very generously with great attitude, explained very well about some questions we had for food menu, she deserves a raise and round of applause. 💎“
“I had a wonderful experience at This location. The staff was incredibly friendly, attentive, and efficient from the moment I walked in. My order was taken with a smile, prepared quickly, and everything tasted fresh and delicious. The atmosphere was clean, welcoming, and comfortable perfect for grabbing a coffee or enjoying a quick meal.“
“I had a great experience at Tim Hortons thanks to jasleen and jaskaran for their outstanding employees. They were friendly, patient, and handled my order quickly even during a busy rush. Their positive attitude and warm smile really made my morning better. Excellent customer service like this keeps me coming back!“
““I highly recommend this Tim Hortons. Their customer service is excellent. I usually visit on weekend mornings, specifically on Sundays. The employee, Sivajini, is very kind and sweet. She always serves me with a smile and is very honest and dedicated to her job. The product quality is consistently outstanding, exceeding my expectations every time. I am always impressed by their professionalism and exceptional customer service.”“
“They consistently delivers an excellent experience. Their drinks are always fresh, flavourful, and made just the way I like them. The service is outstanding—fast, friendly, and efficient. I often receive my order within seconds, even during busy hours. Overall, Tim Hortons is a reliable spot for great drinks and quick service every time. The girl over there guide me well I wanted to try something new and she guide me with everything her name was ekta. She delivered excellent service to me and greet me before having my order Thank you 🙏🏻“
“Had such a nice experience at Tim Hortons👍
Sehajpreet's service was friendly and super welcoming.Everything was quick, smooth, and well handled.Definitely made my day a little better 😇
Will surely visit again! 💯“
“I want to recognize Maninder for the excellent service at this Tim Hortons location. She is always welcoming, polite, and quick with the orders. Even during busy times, she manages everything with a smile and makes sure customers feel valued. It’s rare to find such consistent friendliness and professionalism in customer service, and she really stands out.
Thank you, Maninder, for making every visit a positive experience!“
“this timmmies aint bad..go there every day... the coffeee is served hawt... jus the way i love my ladies...speaking of which they hire some of the best here! I do have regrets over their drive thru and walk in balancing act.. i would like more focus being done on walk in.. in terms of priorities.. clear the walk in line first.. i find myself waiting too long for a cup of coffee. whether its the coffee pot being brewed fresh or just some staff walking around in circles not sure.. but it always seems to take like 7-8 mins to get that cup. so if you dont mind bouncing foot to fooot waiting patiently on the cashier to attend their station to take your order and procure it? than it aint too shabbby. everything else is decent even tho their wifi as of late has been offline *sad face* and their bathroom seems to be broken all the time.“
“I especially love their classic iced cappuccinos on warm afternoons. I always get four iced cappuccinos from the drive-thru, and they always taste perfectly untamed and refreshing. The freshness of their baked goods is unbeatable, and I’ve become a regular in the afternoons. The staff is always friendly, efficient, and ready to handle my orders with a smile. They always brighten my day with their warm service and fast, reliable drive-thru service.“
“We go to this time Horton every Wed same order.. and every time we get a sorry. Not sure if it's the headset or if the person is just saying sorry cause she's used to it. But it's annoying so fix the headset or talk to the girl in the morning around 8am Wednesday.“
“Only go there if you have the whole day to spare. I’m not sure if the staff is too slow or if they’re just understaffed. It’s not a drive-thru, it’s a traffic jam!
I’ll give you 5 stars to trick people into visiting, so they can rate you what you truly deserve.“
“Very good service and all staff is very nice and friendly they are just like family and polite they donot rush coustmers. They always make my food very well . I like this location very much . I will recommend other people to come there and see staff members working very hard . Keep it up guys :)“
“I don’t often write reviews, but the Tim Hortons on Dixie truly deserves recognition! Every time I walk in, the team goes above and beyond. They are consistently accommodating, attentive, and genuinely friendly—always going the extra mile to make my visits exceptional.
It’s rare to find a team that blends efficiency with such warmth, creating an atmosphere where every customer feels valued and welcome. Their dedication to outstanding service never goes unnoticed, and I always leave feeling uplifted and impressed.
If you’re looking for a Tim Hortons that doesn’t just meet expectations but surpasses them in the most thoughtful and genuine ways, this is the place. A big thank you to the incredible team on Dixie for setting such a high standard in customer care!“
“Best service and always great customer service.
Employees are always willing to help the customer with their order. Always provide better suggestions for wrap and bowl. Always provide fresh brewed beverages.
#team1188 Tim Hortons
#morning staff.“
“I recently placed an order at this location by mistake while I was at work, but what really impressed me was the staff's initiative. The next morning, I stopped by just for a coffee, and they noticed that my previous order hadn't been picked up. Without asking any questions or needing an explanation, they kindly made my order for me. Impressive“
“I really have a good experience at this location all the team members are friendly and polite and my order is served by sanjana and jasleen. The customer service is very good and sanjana help me out in selecting a coffee i am really like that experience andi want to visit this location again“
“Can’t praise their customer service enough. I go out of my way to visit this location because of the service. When I visited this evening Mandeep made sure my order was being prepared while I waited in line so by the time I get to cash my coffee is ready to go. Amazing service“