Tim Hortons in Brampton

“The team was so nice and helpful. I needed to make a big order so I called the store. They usually don’t take orders over the phone but when I explained my situation Susan was very accommodating. When I got there Simran was very patient with me and also helped me take my order to the car. Highly recommend this location!“

“I always enjoy visiting this Tim Hortons! Arshdeep and Aman are incredibly friendly, polite, and efficient. Even during busy hours, they maintain a calm and positive attitude, making every customer feel welcome. My coffee is always fresh, and my order is consistently accurate. Shoutout to the amazing morning crew for starting my day off right with excellent service and cheerful smiles. Keep up the fantastic work!“

“I had a fantastic experience at this Tim Hortons location! The staff were incredibly friendly and efficient, even during busy hours. My order was prepared quickly, and the food was fresh and delicious. The coffee was perfectly brewed, just as you’d expect from Tim Hortons. The store was clean, well-maintained, and had a welcoming atmosphere. It’s my go-to spot for a quick bite or a coffee break. Highly recommend this location for excellent service and great quality!“

“The manager was very helpful & kind. We came in short notice with a very big order & the manager was very accommodating and helpful. He had a great attitude & made our whole experience effortless. Would definitely recommend this location … and a raise for the manager Gitesh.“

“Excellent service, and the girl at the front desk is always very pleasant. Her name is jashan Preet. She’s usually here in the evening through to the night.

One more experience from today — I had a jalapeño bagel about two months ago, and it was completely raw. I didn’t want to let it ruin my day back then since it was morning, so I let it go.

Today, I asked the girl at the front (the one with glasses) to please toast it properly this time, explaining that it had been raw the last time. I guess it was my mistake to say anything — this time it came out completely burnt, black on the inside.“

“The staff at this location are very friendly and always make my coffee great. They always have a kind smile and always look happy to serve you no matter how busy they are. This location is my favourite Tim’s location.
Amanda, Rajneet and Sanjo are the Best. 🤗“

“I had a great experience at Tim Hortons today thanks to the amazing service from BHARMEET KAUR. she was friendly, polite, and really attentive, making sure my order was exactly right and served quickly. It’s refreshing to see someone with such a positive attitude—it definitely made my visit better. Employees like this truly represent what good customer service should be. Keep up the great work and Thank-you so much for making my evening more enjoyable!!“

“I start my day with a delicious wrap 🌯 and a refreshing iced coffee ☕, making it a perfect combo to kickstart my morning routine. I find that spending around $15 daily on these treats is a small price to pay for the joy it brings. The evening crew, especially the ladies, always provides excellent service, making my experience even more enjoyable. Their quick and efficient service is something I always appreciate when I am in a hurry. It's the perfect way to unwind after a long day, and I always leave feeling satisfied. #CoffeeLover #WrapItUp #EveningTreats“

“The staff at this location is always so kind and welcoming! Love the service they provide every morning, it really makes my day. The food quality is great too, I’ve never had an issue with my order. Keep it up!

Vegetarian options: Vegetarian options such as bagels, croissants, soups and chilli!

Dietary restrictions: Accommodates all dietary/food restrictions!

Parking: Gas station parking lot.

Kid-friendliness: Kid-friendly environment, however still a small space since it’s part of a gas station.

Wheelchair accessibility: Easy access for wheelchair individuals.“

“The Most amazing Tims around. Though it is small, it surely draws a crowd. Perfect coffee every time, anytime of the day I go. And that's a lot, because most other Tims are a hit and miss. Great service, friendly and always smiles. I easily spend most of my time and money here, one of th best Tims!

Great job guys and ladies!“

“I had a great experience at Tim Hortons! The cashier was friendly and efficient, taking my order with a smile. My coffee was made quickly and tasted perfect. The atmosphere was welcoming, making it a pleasant stop. I would definitely recommend this to my friends.“

“I often go to this nearby Tim Hortons, and the service is always great. The staff are friendly, polite, and quick with orders. The place is clean and welcoming, making it a pleasant spot for coffee or snacks. I truly appreciate their consistent quality and hospitality“

“⭐️⭐️⭐️⭐️⭐️

“The food at Tim Hortons was fresh and delicious, but what really made the visit special was the service. Mehak was friendly, attentive, and welcoming throughout. She made sure everything was perfect and served with a smile. Great food and even better service – thank you, Mehak!”“

“I just don’t like when my cup is and food wrapper is messed up with some kind of oil and sugar or sticky things !!

Vegetarian options: We only eat specific ( halal ) we don’t need our food to be tuch Ed with other people food and share the gloves…!“

“" great place for tasty coffee and fresh food. Their donuts and breakfast , sandwiches are always delicious,and the staff is friendly. It's a cozy spot to grab a quick snack or start your day. If you want good coffee and food in a nice place, Tim Hortons is perfect!"“

“What I’m about to type is going to be hard to believe, but yes, there actually is a Tim Hortons in Brampton that doesn’t overcook and burn everything. This is not a one off, this is every time. Thank you ladies for making my food delicious every time. Also for those people complaining about a long line up - why not download the app and place a mobile order?“

“I visit this location very often and I really appreciate the friendliness ans welcoming nature of staff. They are really very kind and polite and I get my order really quick and well prepared. I highly recommend visiting this location as I always had the best experience with them.“

“Reviewing on behalf of my Daughter.

They did not have the donut i ordered . They over heard my mother yell at me to hurry up and pick another donut . They promptly made me a vanilla dip donut that i had ordered .
10/10 would go again . Next time ill leave my mom at home .“

“Tim Hortons consistently delivers excellent customer service with a friendly and efficient team. Whether you’re grabbing a quick coffee or a full meal, the staff is attentive and ensures your order is processed promptly. The drive-thru and in-store service are fast, making it a convenient choice for those on the go. Overall, Tim Hortons combines speed with a warm, welcoming atmosphere, ensuring a pleasant experience every time.“

“I came today at this Tim Hortons ordered a brown sugar iced latte with Ryan’s box. That’s really yummy.
I was confused with the name the staff was patient and helped me get what I wanted. They even helped me make a combo and use offers in my Tim’s app. Special mention to Katia and Musksn for helping me.😍“

“Working on the road outside for the last two weeks (construction) We’ve been going every morning and the staff is good, pleasant and orders are right. Not the fastest Tim’s but it gets busy at times and that’s expected. No complaints.“

“I am probably thinking this is one of the busiest tim hortons in brampton
I am very impressed with the speed and accuracy of the staff today.
Thank you very much to the manager and her fantastic team for the awesome customer service .Thank you very much ,I will return
In the very near future.“

“I love this place. Personally, am a big fan of Tim Hortons, and I got to say this is one of my favorite places to buy a French vanilla.I have been to a few many other Tim Hortons, but among them this is the only place where I go back to. Love you guys..“

“It's clear that “Kesrie” is not only skilled but passionate about her work. I can't say enough about the excellent experience ive been getting since 2022 the moment I walked in she greeted me with a warm smile and genuine enthusiasm. She was attentive, took the time to make my drink exactly as I wanted. The coffee was absolutely perfect – rich, flavorful, and just right. I'll definitely be coming back for more and highly recommend this place for anyone in search of fantastic service!"“

“The staff at this location are very friendly and always make my coffee great. They always have a kind smile and always look happy to serve you no matter how busy they are. This location is my favourite Tim’s location.
Amandeep and Ramandeep
are the Best. 🤗“

“Went to grab an iced cap and a bagel, the drive thru line was long but moved at a steady pace.
It took longer than I anticipated to get food so I drove back to work before thinking twice. The bagel was good but my iced cap was just iced milk/cream. Absolutely no coffee in it and no time to drive back.....I expected more from Tim's.( Pic not the best)“

“Tim Hortons needs to improve their service. Every time I visit, there’s no one at the front counter, and it takes way too long just to place an order. Staff seem disorganized or understaffed, and customers are left waiting without acknowledgment. It's frustrating, especially during busy hours. A faster and more attentive service would make a big difference. I hope they address this issue soon.“

“Exceptional Service from Bandana!

I had a great experience at this Tim Hortons thanks to Bandana. She was very excellent in understanding my order, got everything right the first time, and served with a friendly, smiley face that made my visit even better. It’s always nice to be greeted with such positive energy. Keep up the amazing work, Bandana!“

“We go to this time Horton every Wed same order.. and every time we get a sorry. Not sure if it's the headset or if the person is just saying sorry cause she's used to it. But it's annoying so fix the headset or talk to the girl in the morning around 8am Wednesday.“

“I recently visited the Tim Hortons at 10041 McLaughlin Rd and was served by Harpreet Kaur. I wanted to take a moment to commend her excellent service. Despite the busy atmosphere, she was incredibly efficient and friendly. Harpreet handled my order with accuracy and a smile, making the experience pleasant.“

“The staff here are fantastic. It was the midday rush on Labour Day and both the drive thru and in-store lines were long. But it moved fast and Lourdes who took our order was very sweet and cheerful. And the food came out surprisingly fast and was very fresh. They operate smoothly like a well-oiled machine here. Thank you!“

“I love coming to this tim hortons when Sasi is working!! I have never had a problem with her taking or making my order and it doesn't matter what I order, Sasi is going to make it with love and MAKE SURE I like it before leaving tim hortons. If you ever order from here, ask Sasi to prepare your order and it will be worth every penny you spend. THANK YOU SASI!!!!“

“They legit saved my friend; they were so nice to him when we took him in the restaurant to cool down from heatstroke. We were on a bike trip from Guelph to Brampton and my friend ended up with severe heat exhaustion. They treated him very well at the Tim’s: they were very kind and caring for him, giving him water and constantly checking in on him as well as offering him free food and hospitality. We are so thankful for their help. Thank you to all of the personnel working there that day for all their help and kindness. Also the food there was excellent!! :)“

“The service was quick, the coffee was hot and fresh, and everything was made just right. A big shoutout to Gurveer Guro, he was super friendly and made the whole experience a lot better with their great attitude and attention to detail. The location was clean and had a chill vibe. Definitely coming back. Keep it up!“

“I had a wonderful experience at Tim Hortons today! The service was quick, the atmosphere was welcoming, and the staff were very friendly. A special shoutout to Chris for going above and beyond—he was polite, attentive, and made sure my order was perfect. It’s always nice to be greeted with a smile and great customer service. Thank you, Chris, for making my visit enjoyable!“

“Yesterday, I went to this Tim Hortons again, and wow, the staff there were so nice to me! The food and drinks were super yummy, and even though it was crowded, they made me feel really welcome. I had been there so many times and it is amazing every time. And after their service you will realize the reason behind having so many customers, and it is their fantastic and welcoming service?. It's like they know how to treat everyone special. This Tim Hortons is just awesome with their great service and tasty stuff!“

“I went to this Tims today around 6: 15 ish pm and two guyz were working. I ordered my latte and blueberry muffin and the guy literally threw it at the counter no sorry no thank you nothing. The one who took my order was very sweet tho and other white guy who threw my muffin was rude.“

“My first time at this location and WOW.
Anna was at the service counter and her customer service was absolutely something I have not seen at a Tim's in years if not decades. She had a genuine smile and service at 9:50 pm.
Thanks Anna. Don't ever change, keep improving.“

“My go-to breakfast spot is simply the best! I can't get enough of their delicious coffee and warm, tasty bagels in the morning. The friendly morning staff always greet me with big smiles, making me feel right at home. They’re super attentive and always make sure my order is just right. Honestly, this Tim Hortons is one of my favorites, and I can't recommend it enough! It's the perfect place to start my day on a positive note!“

“I used the drive-through during my visit and didn't get all I ordered at once. The man attending to me pleaded that I go join the queue again to pick up my pizza bread (I guess it takes a while to prepare). I requested that it be brought to me at the parking lot, but he said they were short-staffed.
A hungry me quickly joined the queue again 😆“

“I am buying Tim since 2011, never had an issue. but yes experienced biased behavior today. Most of the times I buy Chocolate dip donut and get in a paper bag. Always the chocolate gets stuck with the paper means no chocolate at all with donut at the end.Today a white man bought the same donut and got in a box , he was in front of me. I asked the for the same box and she asked for extra money which I gave.but this is totally unacceptable. All should get the same treatment. Just an advice, please give chocolate donuts in a box.“

“🌟 Great Experience with the Whole Tim Hortons Team 🌟

I’ve visited this Tim Hortons at different times — sometimes in the morning, sometimes in the evening — and I must say, the entire team consistently does a wonderful job.

No matter the time of day, the staff are always friendly, respectful, and hardworking. The service is quick, the place is clean, and the team works together so smoothly. You can really see the effort everyone puts in to make sure customers have a good experience.

Big thanks to the whole team for your positive attitude and dedication. You all are doing an excellent job — keep it up!“

“I want to recognize Maninder for the excellent service at this Tim Hortons location. She is always welcoming, polite, and quick with the orders. Even during busy times, she manages everything with a smile and makes sure customers feel valued. It’s rare to find such consistent friendliness and professionalism in customer service, and she really stands out.

Thank you, Maninder, for making every visit a positive experience!“

“this timmmies aint bad..go there every day... the coffeee is served hawt... jus the way i love my ladies...speaking of which they hire some of the best here! I do have regrets over their drive thru and walk in balancing act.. i would like more focus being done on walk in.. in terms of priorities.. clear the walk in line first.. i find myself waiting too long for a cup of coffee. whether its the coffee pot being brewed fresh or just some staff walking around in circles not sure.. but it always seems to take like 7-8 mins to get that cup. so if you dont mind bouncing foot to fooot waiting patiently on the cashier to attend their station to take your order and procure it? than it aint too shabbby. everything else is decent even tho their wifi as of late has been offline *sad face* and their bathroom seems to be broken all the time.“

“I love the cover top over the speakers... Just wish they put a cover over the pick up window as well for bad weather. I feel the employee was really rushed giving me my food. Had the machine out the window before I could even pull up and no eye contact confirmed I was paying via app.“

“I don’t often write reviews, but the Tim Hortons on Dixie truly deserves recognition! Every time I walk in, the team goes above and beyond. They are consistently accommodating, attentive, and genuinely friendly—always going the extra mile to make my visits exceptional.

It’s rare to find a team that blends efficiency with such warmth, creating an atmosphere where every customer feels valued and welcome. Their dedication to outstanding service never goes unnoticed, and I always leave feeling uplifted and impressed.

If you’re looking for a Tim Hortons that doesn’t just meet expectations but surpasses them in the most thoughtful and genuine ways, this is the place. A big thank you to the incredible team on Dixie for setting such a high standard in customer care!“

“I have to say that this would probably be my best and most favourite experience with Tim Hortons. Galaxy was such a jolly person and her customer service was top notch. The shop was out of croissant and she went above and beyond to explain and suggest me all the other options available as a substitute. She welcomed me with a smile, amazing experience 😊“

“Only go there if you have the whole day to spare. I’m not sure if the staff is too slow or if they’re just understaffed. It’s not a drive-thru, it’s a traffic jam!

I’ll give you 5 stars to trick people into visiting, so they can rate you what you truly deserve.“

“Hello guys yesterday I was went at drive thru and I ordered steep tea triple triple and one ice coffee and a girl stand at drive thru is very polite with me and gave my drinks in very respectful manner and this is my time to put review of any person but she is amazing may be her name is may be kamal and I also like her way to say (here is your drink mam)“