“I just wanted to comment on an employee I came across this afternoon-Nathaniel, he was very professional and attentive not just to our needs but everyone else around us. He possesses excellent customer service skills and was diligent in making sure everything around us was clean & taken care of. Thank you for all of your hard work! It’s people like him that make a difference!“
“The kids on duty were polite. They greeted us when we entered and said their goodbyes as we exited. The meal tasted as it should. However, if it is cooked in grease, the grease should be changed more often. My chicken tenders were really dark.“
“Regardless of location or state, Chick-fil-a never disappoints. The entire service delivery system is a marvel of speed, efficiency and customer delight. That is other than them being closed on Sunday which I get and respect their right to follow their religious beliefs.“
“Never have issues with the food. But what I didn't like, I hope upper management see this, is as yes it was busy, had some managers sitting down at a table talking. Instead of getting up to help, scolded the employees who were taking orders. Its a mall , so everyone ends up in same area... to order and for pickup.Instead of getting up to help, be traffic control, just sat there griping at them.I am sure that was not the only time that day. If it were me, I would have dropped my gear and left. Come and help, be a part of the team, a solution. Dont sit behind the desk and gripe at people. They were not slacking, but waiting for people to make their way to ordering line. Looked like 2 store managers and 2 senior managers.“