Chick-fil-A in Katy

“I’ve been here plenty of times, and it’s my favorite spot in the area. Roy is an amazing person with a really kind attitude. I loved how, while I was waiting, he took the time to ask about my day, something no other employee has done before. The food is always high quality, and the service here is excellent.“

“Always a great experience. The service inside is always pleasant. But when I'm in a hurry going through the drive thru they are top notch. Quick to order, quick to pick up and I'm done. I love it. And I'm amazed at how many people they serve so quickly. Best food. Best service. My goto for reliable fast food.“

“This lady name Sara, ma'am got mad at her staff that is a elderly person. Now because of that is that a way to handle a situation with an attitude to the customer or to your staff? If I wasn't to much in a rush I would of love to talk to another manager since she's one of the manager. You don't talk to anyone like that or handle the food with so much anger nor give an attitude to your customer. Lady has short black hair, bilingual 2.26.26 at 935 am“

“We used to come to this location with my son every Friday after school & we loved it. Recently we stopped by again but for some reason the chicken tastes different than other locations. My husband had told me to not get him food from this location for that reason but I honestly didn’t believe him. Now, that I have tasted the difference I believe him. I don’t know why, it’s very odd but will not be coming back.“

“Neat Chick-fil-A! When we walked in the first time (a week prior) we were greeted by a person who had us take a seat and we ordered at the table with her. Wow! Had more of a restaurant feel, which was pretty neat. We came in this time and sat down and thought we'd have the same service... which we didn't. That part seems to be inconsistent for some reason. Last week and this week our order was missing at least 1 item (a drink, a fry, a fruit cup.) Also the person taking our order both days seemed like she didn't want to be there. Maybe they are having some staff issues or something, but its got great potential!
Clean bathrooms and playground!“

“This location is always very busy, especially in the late afternoons with orders being picked up by Chick-fil-A's own drivers and/or Door Dash and Grub Hub drivers. Sometimes there is a wait to pick up orders, but most of the time, especially early afternoon, you can pick up Door Dash orders very quickly as they are ready to go! I love this location as well!“