“Service is always great at Chick-fil-A. Hadn't been in a while and got the strips. Not sure of the recipe changed but they didn't taste like I remember... And of course they are always busier than I like, but that's just the way it is there.“
“I was in need of an urgent lunch request for a same day meeting!!! I called the 2102 Spring Steubner Rd location. I explained my dilemma and Carla did her thing!!!! I had a lunch order for 20 people along with condiments, drinks and cups in record timing. I think I called around 10am and I wanted to see if it could be done by 10:45am. Carla had it done at 10:39am!!! Carla saved me. Nothing was missing from the order. It was hot and fresh!!!! This service was phenomenal and this location was great!!!! Thanks again, Carla! You are a lifesaver and a rockstar!!!!“
“Well this morning roughly about 7:00am I ordered the chicken & sausage bowl meal. Well when I arrived at my job site that’s about 10min from Chick-fil-A I park my truck & I was about to eat my bowl of goodness.. take it for granted I do not eat breakfast in the morning. Well I had it on my lap and soon as I was about to open the hot sauce my bowl fell all over on my lap. I was so angry at my self.... lol well I decided to head back to the location ware I bought my breakfast from went there the drive threw and ask for the same order did little that I know I told them what happen I did not expect them to give me a free bowl I had every intention to buy the bowl. But when I arrived to pick up my food. They said don’t worry about it it’s on us. All I have to say is that y’all have amazing staff. And thank you. I’ll be doing my good deed today. And thank you for the amazing breakfast. I’ll be Definitely be stopping by this location more often“
“Food was what you’d expect from Chick-fil-A — fresh, consistent, and no complaints there. The frustrating part was the drive-thru experience this time. We ended up stuck behind 1 car for probably 10+ minutes because it seemed like they were having payment issues, and since the lane traps you in, there was no way to get around. It felt like the situation could’ve been handled better by having someone come take orders outside or directing cars around so the entire line didn’t get held up by 1 vehicle. Also, getting into this location from the I-45 feeder/access road can be a little difficult depending on traffic and how packed the parking lot is. If it’s busy, it’s honestly easier sometimes to enter through the shopping center side instead. Overall the food was solid, but the traffic flow and drive-thru logistics could definitely be smoother.“
“It was raining this morning and was about to have a rough day, I went in and bought an iced coffee, walked out and it slipped out of my hands and spilled everywhere. An employee walking in saw and gave me another one told me dont worry about it. Thank you so much to who did that for me and this Chik fil a that made my day!! Amazing service and great food! God bless yall!“
“Great servive, and very friendly! They have a pretty sophisticated way to get everyone taken care of very quickly. Its definitely controlled chaos at times but these employees do a great job! Bonus is the food is excellent. The Jalapeño Bacon Ranch Chicken Sandwich is outstanding!“