Chick-fil-A in Humble

“My daughter picked up my pickup order for me and brought it home, but it was incorrect. I called Karen, and she was incredibly helpful and promptly made the correction. This is my favorite Chick-fil-A, and I hate having to go to any other one!“

“This plax
place is in the mall. It's fast and they have the cheapest drinks in the food court. The most impressive thing is the service. There's a guy named Mathew that could be teaching classes on customer service. Whatever he's being paid, it needs to be more.“

“We frequent this location all the time, and the food is always good. However, yesterday, August 11th, I was especially impressed!

They were giving away free breakfast, and by the time we arrived, a large crowd had gathered inside the restaurant and the drive-thru line was long.

Nevertheless, the line outside moved quickly, and the customer service remained exceptional. When we received our food, it was fresh, hot, and delicious!

I know that anytime free things are being given away, it can often lead to confusion and chaos, but I just want to take a moment to thank the team here for being generous enough to not only offer free breakfast but also provide great-quality food and excellent customer service to go along with it.

Thank you to the entire team for handling such a busy day so well! You all did an amazing job! ❤“

“I frequent this location once or twice a week with similar or the same results via the drive thru lane. My order is placed correctly however when I receive my order it is not right and after several attempts to correct the order it is still wrong. I am very disappointed with the attention to detail and poor customer service at this location. I will be contacting the corporate office to address this ongoing issue.“