4.2
Good
288 Reviews
1310 North University Avenue, Provo · 6.1 miles
Customers’ favorites
- Double Torturer with White Coffee
- Orange Cranberry Muffin Top
- Chocolate Chip Muffin Top
- Strawberry Italian Soda
“I must shout out to the gentleman (I do not know his name - he has ash/blond, longer hair and such a cute smile) working the drive-up window this morning (12.29.25) absolutely made my ENTIRE day!! It is obviously Monday so it was bad just because of that but I added a whole host of other 'fun' things' just in case I needed something extra. I missed my alarm, missed my exit on I-15, late for work/missed a meeting, make-up not done and what was done was trash, the list goes on... Needless to say, I had the worst morning E V E R!! I NEEDED Dutch Bros. in my life FOR sure today! So, I pull up and this nameless, very cute, gentleman working the window met me with an amazing smile and gratitude for coming 'in' this morning. He asked how my day was thus far and I let him have all of it; the alarm, the exit, my make-up - all of it! He didn't seem rushed, he never took his eyes away from me to look at the, I am sure, was a very long line behind me, he didn't seem or appear to be any sort of hurry to get me the hell out of the line. He just listened and .... took it upon himself to do what he could do to make my life better this morning. He listened with grace and compassion. I want him (and his boss) to know how amazing that was and just how much I appreciated him for taking time with me and proceed to help in a way that he could help - essentially, this crazy stranger - have a better day - and he was successful!! If anyone knows this man's name, I would love to call him out directly. Thank you 'Dutch Bros. Hero of the Day' - you are the reason I choose DB over everyone else! - xoxo”