Customers` Favorites
Customers` Favorites
“The lady at the first window didn’t give us the correct change, my boyfriend very kindly went back and explained to her the mistake, in which she responded by muttering “God forbid I don’t give you a dollar” then at the 2nd window the male threw both of our straws into the car window saying “Kobe” after throwing the first straw onto the floor then saying “Shaq” as he threw the second onto the floor of the car. I have no idea what this means or why he threw the straws at us or said this. And I don’t know why she was so rude about us kindly asking for our correct change. Horrible experience.“
Customers` Favorites
“We frequently get take-out subs and salads from the Poquoson Subway. There are great variety of subs that they Subway staff can make for you and you can either eat-in or take-out. Also, most people don't realize that any sub order can also be ordered as a salad that doesn't include the bread. We enjoy the Honey Oat and Wheat buns for our take-out subs. The Subway preparation team are friendly, courteous, and polite. This Subway also has available 4 types of cookies to top-off your meals. The subs provided are filling and delicious.“
Customers` Favorites
“Great chicken finger meals! Really can’t go wrong, always hot and fresh!!“
Customers` Favorites
“Ate at this location on Sunday at around 5pm (9/7/25). First time and wow I was amazed at how great the customer service was. The young lady working the register was really friendly and made sure I was completely satisfied with my order. Even asked how much ice I wanted in my cup and checked on me occasionally while I was eating to make sure everything was good. Gotta say the customer service at this location would give chick fil a a run for their money. Keep up the good work and I’ll definitely be returning.“
Customers` Favorites
“Great food, never dissatisfied“
Customers` Favorites
“just had to share. My mom had a doctors appointment Friday and on our way to drop her off at work afterwards, she informed me she wanted CFA for lunch and that some of her co-workers had ordered from CFA and needed a curbside. Going through the drive thru for her lunch, we asked at the window where the curb pick up lanes were. The outside CFA employee said to follow him. He walked along side my car and parked us. Informing him we had not one, not two, but three separate pick ups plus my mom’s drive thru order, we laughed. He then verbally memorized all 4 order names and said he’d be right back. He did not write anything down, simply repeated the names back and left. Minutes later we received our orders one, two then three and four. This young man not only went the extra mile, once but numerous times to make sure we had everything we ordered. It was all perfect and we received everything we asked for. I would have given him a tip if I’d of had cash on me. He was so kind, caring and genuine. Times like these remind me that good people still exist and they all must work at Chick-Fil-A. Thank you Jacob, You made our day. <3“
Customers` Favorites
“Freddy’s is a great restaurant that serves the best frozen custard in town. Reasonably priced and easy access. They also have a dining club that offers different levels of free food up to $10.00 off. The staff is friendly and that means the managers got it right in their hiring processes.“
Customers` Favorites
“First time here at this new store, I am well pleased with the blizzard I had and the large twist cone my wife had, ice cream was thick and firm, we will come again
Parking: New store but has a pothole at the drive thru entrance.“
Customers` Favorites
“staff was friendly. accuracy with the order. taste the same as back in the day. support local business whenever possible.“
Customers` Favorites
“love this place, great staff, manager always has great attitude. They have a loyal customer 4 times a week.“
Customers` Favorites
“This was a very unique Arby's. The staff was incredibly attentive and helpful. The care and attention with which my order was taken and the inside of the restaurant was kept was well beyond my expectations. The food was hot and fresh too. I recommend coming inside to eat, you will be pleasantly surprised!“
Customers` Favorites
“What can you say is Chick-fil-A Gods chicken. Does it get any better because you actually talk to a person who is friendly and nice maybe it wouldn't be a bad idea to go through the drive-thru even if you weren't hungry just to talk to the people to have great attitudes LOL“
Customers` Favorites
“So the manager and the assistant manager are very nice to deal with, they always make sure that you have what you need, and our very friendly, but the other employees that work there or kind of racial in my opinion, when you go in there if you're white, they totally ignore you when you try to talk to them, and they seem like they don't like white people. I bought it to the assistant manager's attention, and she said she cannot help what they do when she's not there, but she would mention it to them. I was in there this past Sunday getting breakfast, and I still had standoffish attitudes. Maybe the people that own it can do something about it, it's not good for business.“
Customers` Favorites
“Dining room furniture uncomfortable. Was better before remodeling that took place during 2023.
Wheelchair accessibility: Driveway is VERY steep and falls to offer pedestrians or wheelchair users room to stay clear of auto traffic entering from busy highway. No walkway connection between public sidewalk and location's entrances.“
Customers` Favorites
“The chicken gizzards here are a winner! For 7.99 with extra sauce.... perfection. We travel 1.5 hours to Hampton to enjoy the day throughout there and always stop by Chic-A-Sea to grab a quick lunch, and it never gets old or changes! The gizzards are sooo good!
Parking: The space is limited, so you kind of have to squeeze your way in, but it's so worth it!“
“Chandre is amazing!! She helped me carry my 2 12 packs out to the car because I clearly was having a hard time! Thank you so much! Great customer service here!! Thank you again!!“
Customers` Favorites
“This place has the best employees! They make a mean meal (mini bowl for me!) and are always super friendly. They helped with samples of the temporary flavors and are always happy to make the perfectly customized food for particular eaters. I also love the free guacamole that comes with any item.“
Customers` Favorites
“The BEST fried chicken around these parts lol! The fried fish is great! The hush puppies are very tasty, the greens are well seasoned, and the coleslaw is really good too! The apple pies and the fried chicken are AMAZING! The staff is helpful and efficient. Overall, THE ABSOLUTE VERY BEST FRIED CHICKEN you will find! Mmmmmmm Mmmmmmmmm!!!!!“
Customers` Favorites
“At the risk of sounding dramatic, this is the best Taco Bell on the planet and it needs to be said. I have never had an issue with my order here and the staff is amazing. I have never seen a Taco Bell with such a positive and happy staff in my life. Everyone there exudes positivity and friendliness. Every single time I come here, the ladies working the counter are amazing. The entire team seems to get along. I’ve waited an hour for Taco Bell before at other locations but even during peak hours, this place always has it together. I never do the drive thru at night so I can’t speak to that, but I will go out of my way to go to this Taco Bell before I choose another. Keep up the amazing teamwork, it is definitely noticed.“
Customers` Favorites
“This taco bell is the best taco bell, no....the best fast food restaurant ever, hands down. I dont know what they are slipping into these doritos locos taco supremes from this joint but i crave them 24/7. And heres the best part. They aint never gone skimp ever. In fact they load these beast tacos up everytime. Plus they taste so darn good. Its the best quality dorito taco you will find.“
Customers` Favorites
“I just wanted to say I stopped in today. There have been a lot of menu changes which has nothing to do with the location that's all corporate. Even though they had a completely full drive-through and did not have half the things on the menu that I wanted to order they were so very sweet and kind and able to customize an order for me. I think they're doing a great job especially with the hand the corporate has dealt them with menu changes. Very polite workers ♡“
Customers` Favorites
“Your cashier Andrea is a wonderful team member! I enjoyed her upbeat positive personality and contagious laughter! Service was amazing and food is good like always. Thank you for brightening my day.“
Customers` Favorites
“Great place great employees just is hard to get an actual person to take your order they avoid eye contact with someone at the counter and expect you to use the kiosk that is my only complaint about this restaurant oh and they get very upset when you don't want to use the kiosk and if you come in early in the morning they act like it's an even bigger issue to take your order cause they just opened“
Customers` Favorites
“Has really turned around, week day visit at 3pm. Staff was very friendly, Chris at the counter especially. Much better experience than previous visits where the staff was rude and disrespectful. Dining area is cleaner than it used to be, thanks.“
Customers` Favorites
“This place is a Grafton icon.The building is at least 30 years old, but it's still in good condition, and has been well taken care of.Everything's relatively clean, the service is ok, and the food is great. Plus Hardee's has new crinkle fries that are really good.Only negative was we practically had to lift our legs up for the guy mopping the floor lol...........lot's of invasion of space lol.“
Customers` Favorites
“The food is very good and always fresh and hot , nice workers and always smiling it could be a little faster but I don't mind waiting because the good is sooo good“
Customers` Favorites
“Came into this establishment with my daughter to get something to eat yesterday. It was very clean on the inside and service was quick and efficient. The food came out hot and fresh! It was a great family environment to be in. I would definitely come back! I don’t eat Wendy’s much but will consider them and this location again!“
Customers` Favorites
“This is one of my favorite places to eat wings and fries there food is amazing the man at the front desk was kind and had no issues at all getting my food but the only bad thing is that the place is kinda dirty and the tables had food on it but overall this is an amazing place to eat definitely recommend“
Customers` Favorites
“Food is good but I don't see the point in sealing the bag for someone picking up their own food bc if the bag had not been sealed I could've made sure I wasn't missing a burrito and the 2 nacho cheeses yall had the nerve to charge me 50 cent each for. I can't even go back bc waiting on the food dang near ate up my whole hour break 😠“
Customers` Favorites
“This was by far the worse experience dude tht work the sandwich line came to do guess recovery and still did wht he wanted with my order I order sour cream and chives on my baconater fries none order sauce for my nuggets none gave me fries tht was horrible the guy at the windows was great it was the light skin one tht came from the back tht ment what he said he really wanted my order to be messed up he accomplished tht after came from off the line and asked me wht I was missing and act like he was putting it in the bag sir why u cum from the back to play in my face they need a manager on duty and to be retrained the guy at the windows was gud I dnt even know how the light skin dude tht came from the back end up at the window to play in my face over a order I paid for“
Customers` Favorites
“Everything on the menu. Good food. Very busy location some times. Great crew.“
Customers` Favorites
“Great burgers and service was good.“
Customers` Favorites
“Awesome team, always very friendly. Makes me always come back!“
Customers` Favorites
“This is the nicest fast food restaurant I have ever been to! Laura served us and was so sweet and kind and went out of her way to make sure we were having a good day. She is loving and kind to guests. Kizzy checked on our table and was also really sweet. I highly recommend going here. This team sets the example for what I wish every restaurant was like!“
Customers` Favorites
“This place always does an amazing job. They are fast and reliable for my family and I. They also never complain about making new items if the are out of something. From top to bottom the staff doing a great. Veysel and Theo specifically helped my family and I.“
Customers` Favorites
“This is the best Subway shop in Newport News I have been coming to this one for several years the restaurant is always immaculately clean,friendly courteous staff,and great prices!!! M.helped me today and he was very helpful and made a very delicious sandwich!!! He had a very pleasant personality a wonderful asset to the company....hats off to M.and Subway for outstanding service to the community 💗“
Customers` Favorites
“Crystal was very helpful on the phone when ordering my large onion rings just now. She offered to add another Zesty sauce on my bag through Uber Eats when it's very difficult to get anyone to put an extra one. The small things matter! Great customer service experience over the phone very cheerful and polite. 👍👍“
Customers` Favorites
“Hi Dairy Queen, On Friday i had mine lunch at DQ the DQ , on 12999 Warwick Blvd in Newport news VA. i buy a double cheeseburger, fries and coke it hit the spot! I like to say thank you to the good customer service of cashiers, Assited managers, grill crew and the maintenance man Joe good service thank& GODS BLESSIND WITH DQ!“
Customers` Favorites
“Every single time i go to this particular Taco Bell , i get A1 customer service..All the food is picture perfect and to taste. The service is always pleasant and they always get the order right. I will continue to travel 12 miles out my to come here. Thanks TB“
Customers` Favorites
“Thank you for your great customer service! My food was hot and the wait was not long at all. Bathroom was clean and neat. And we need more service like this in other franchises. I love to see smiling faces and great communication. The thank you soooooo much you guys are amazing“
Customers` Favorites
“We came around 10:15pm Sunday, April 6th. I don't know the name of the redheaded guy with the beard but he had exceptional customer service skills. I wasn't sure if the drive-thru was open so we parked and he came out. He was the only one waiting on 5 cars. I wish I could have tipped but it wasn't an option when paying with a card.“
Customers` Favorites
“I love the people that work here. Even though the regular chicken power bowl isn’t on the menu anymore they’ll make it for me. I don’t like the new Cantina menu that they make it with now ( too much salt) so I appreciate the fact that they’ll go out of their way to make the old version for me. Every time I go there they greet me with a smile and are always pleasant.“
Customers` Favorites
“Amazing food beautiful store, but based off their tone and behavior I do not feel welcome. The cashiers always act like it's a huge waste of their time to take food orders.
Vegetarian options: They have non animal based options
Dietary restrictions: They allow alterations
Parking: Kinda sketch parking without almost getting hit by someone pulling in, around, or leaving
Kid-friendliness: Has kid meals, has highchairs
Wheelchair accessibility: Has ramp“
Customers` Favorites
“What amazing and professional customer service I got from ( TAMIKO ) Im happy that we have people like her in the city .The food is always hot and fresh . I also thank other workers there for doing great job My favorite place to get a breakfast“
Customers` Favorites
“Good morning let me tell you about Hardee's on Aberdeen they are the best I love coming in there in the morning everybody is so friendly . I love their customer service. They have a new GM in there now I don't remember her name but I know her and she is wonderful she's always smiling and always said good morning Mrs Burton and it really makes me feel good when they know you by your name . I guess that means I come in there regular since they know me by my name but I love coming in there. And then we have the district manager Ms. Linda she's always so nice to me .well she's nice to everybody she always makes you feel welcome and I love that she always asks me how my dad is doing. And then we have the shift managers that's always nice and friendly. I would give the store 10 thumbs up. And I can't forget about the back of the house the kitchen great. The young man that takes care of the chicken 10 Stars when I tell you that chicken is so good that chicken is good sometimes I try to wait and come in now just a little bit late so I can get some chicken cuz it's good y'all's chicken is better than the other chicken places. Well I know this is a lot to read and I hope y'all take the time out to read this and to make sure you congratulate your store on a great job they are doing. Thank you
Ms.Burton“
Customers` Favorites
“Nice thickness of selection When u order double the meat especially“
Customers` Favorites
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“Salad was delicious and servers were very nice. Would return.“