Customers` Favorites
Customers` Favorites
“The lady at the first window didn’t give us the correct change, my boyfriend very kindly went back and explained to her the mistake, in which she responded by muttering “God forbid I don’t give you a dollar” then at the 2nd window the male threw both of our straws into the car window saying “Kobe” after throwing the first straw onto the floor then saying “Shaq” as he threw the second onto the floor of the car. I have no idea what this means or why he threw the straws at us or said this. And I don’t know why she was so rude about us kindly asking for our correct change. Horrible experience.“
Customers` Favorites
“We frequently get take-out subs and salads from the Poquoson Subway. There are great variety of subs that they Subway staff can make for you and you can either eat-in or take-out. Also, most people don't realize that any sub order can also be ordered as a salad that doesn't include the bread. We enjoy the Honey Oat and Wheat buns for our take-out subs. The Subway preparation team are friendly, courteous, and polite. This Subway also has available 4 types of cookies to top-off your meals. The subs provided are filling and delicious.“
Customers` Favorites
“Great food, never dissatisfied“
Customers` Favorites
“Great chicken finger meals! Really can’t go wrong, always hot and fresh!!“
Customers` Favorites
“Freddy’s is a great restaurant that serves the best frozen custard in town. Reasonably priced and easy access. They also have a dining club that offers different levels of free food up to $10.00 off. The staff is friendly and that means the managers got it right in their hiring processes.“
Customers` Favorites
“Hands down the best Chick-fil-A in the area! The service is fast, the staff are polite and friendly. The food is consistently hot, fresh and delicious. The restaurant is always clean. They go out of their way to make sure you’re happy and satisfied.“
Customers` Favorites
“staff was friendly. accuracy with the order. taste the same as back in the day. support local business whenever possible.“
Customers` Favorites
“Ate at this location on Sunday at around 5pm (9/7/25). First time and wow I was amazed at how great the customer service was. The young lady working the register was really friendly and made sure I was completely satisfied with my order. Even asked how much ice I wanted in my cup and checked on me occasionally while I was eating to make sure everything was good. Gotta say the customer service at this location would give chick fil a a run for their money. Keep up the good work and I’ll definitely be returning.“
Customers` Favorites
“First time here at this new store, I am well pleased with the blizzard I had and the large twist cone my wife had, ice cream was thick and firm, we will come again
Parking: New store but has a pothole at the drive thru entrance.“
Customers` Favorites
“love this place, great staff, manager always has great attitude. They have a loyal customer 4 times a week.“
“Chandre is amazing!! She helped me carry my 2 12 packs out to the car because I clearly was having a hard time! Thank you so much! Great customer service here!! Thank you again!!“
Customers` Favorites
“What can you say is Chick-fil-A Gods chicken. Does it get any better because you actually talk to a person who is friendly and nice maybe it wouldn't be a bad idea to go through the drive-thru even if you weren't hungry just to talk to the people to have great attitudes LOL“
Customers` Favorites
“The BEST fried chicken around these parts lol! The fried fish is great! The hush puppies are very tasty, the greens are well seasoned, and the coleslaw is really good too! The apple pies and the fried chicken are AMAZING! The staff is helpful and efficient. Overall, THE ABSOLUTE VERY BEST FRIED CHICKEN you will find! Mmmmmmm Mmmmmmmmm!!!!!“
Customers` Favorites
“Qdoba virgin but have been to other chains like Moe’s, Chipotle, etc… this food was different. It tasted so fresh and had a ton of flavor. The staff working was so friendly and helpful. 11/10 will be returning. Accidentally ate all my food before I could take a picture.“
Customers` Favorites
“This was a very unique Arby's. The staff was incredibly attentive and helpful. The care and attention with which my order was taken and the inside of the restaurant was kept was well beyond my expectations. The food was hot and fresh too. I recommend coming inside to eat, you will be pleasantly surprised!“
Customers` Favorites
“Dining room furniture uncomfortable. Was better before remodeling that took place during 2023.
Wheelchair accessibility: Driveway is VERY steep and falls to offer pedestrians or wheelchair users room to stay clear of auto traffic entering from busy highway. No walkway connection between public sidewalk and location's entrances.“
Customers` Favorites
“The chicken gizzards here are a winner! For 7.99 with extra sauce.... perfection. We travel 1.5 hours to Hampton to enjoy the day throughout there and always stop by Chic-A-Sea to grab a quick lunch, and it never gets old or changes! The gizzards are sooo good!
Parking: The space is limited, so you kind of have to squeeze your way in, but it's so worth it!“
“Stacy the cashier is so friendly and nice!!!“
Customers` Favorites
“So the manager and the assistant manager are very nice to deal with, they always make sure that you have what you need, and our very friendly, but the other employees that work there or kind of racial in my opinion, when you go in there if you're white, they totally ignore you when you try to talk to them, and they seem like they don't like white people. I bought it to the assistant manager's attention, and she said she cannot help what they do when she's not there, but she would mention it to them. I was in there this past Sunday getting breakfast, and I still had standoffish attitudes. Maybe the people that own it can do something about it, it's not good for business.“
Customers` Favorites
“Has really turned around, week day visit at 3pm. Staff was very friendly, Chris at the counter especially. Much better experience than previous visits where the staff was rude and disrespectful. Dining area is cleaner than it used to be, thanks.“
Customers` Favorites
“This taco bell is the best taco bell, no....the best fast food restaurant ever, hands down. I dont know what they are slipping into these doritos locos taco supremes from this joint but i crave them 24/7. And heres the best part. They aint never gone skimp ever. In fact they load these beast tacos up everytime. Plus they taste so darn good. Its the best quality dorito taco you will find.“
Customers` Favorites
“Great burgers and service was good.“
Customers` Favorites
“Food is good but I don't see the point in sealing the bag for someone picking up their own food bc if the bag had not been sealed I could've made sure I wasn't missing a burrito and the 2 nacho cheeses yall had the nerve to charge me 50 cent each for. I can't even go back bc waiting on the food dang near ate up my whole hour break 😠“
Customers` Favorites
“Came into this establishment with my daughter to get something to eat yesterday. It was very clean on the inside and service was quick and efficient. The food came out hot and fresh! It was a great family environment to be in. I would definitely come back! I don’t eat Wendy’s much but will consider them and this location again!“
Customers` Favorites
“This place is a Grafton icon.The building is at least 30 years old, but it's still in good condition, and has been well taken care of.Everything's relatively clean, the service is ok, and the food is great. Plus Hardee's has new crinkle fries that are really good.Only negative was we practically had to lift our legs up for the guy mopping the floor lol...........lot's of invasion of space lol.“
Customers` Favorites
“Every single time i go to this particular Taco Bell , i get A1 customer service..All the food is picture perfect and to taste. The service is always pleasant and they always get the order right. I will continue to travel 12 miles out my to come here. Thanks TB“
Customers` Favorites
“At the risk of sounding dramatic, this is the best Taco Bell on the planet and it needs to be said. I have never had an issue with my order here and the staff is amazing. I have never seen a Taco Bell with such a positive and happy staff in my life. Everyone there exudes positivity and friendliness. Every single time I come here, the ladies working the counter are amazing. The entire team seems to get along. I’ve waited an hour for Taco Bell before at other locations but even during peak hours, this place always has it together. I never do the drive thru at night so I can’t speak to that, but I will go out of my way to go to this Taco Bell before I choose another. Keep up the amazing teamwork, it is definitely noticed.“
Customers` Favorites
“The food is very good and always fresh and hot , nice workers and always smiling it could be a little faster but I don't mind waiting because the good is sooo good“
Customers` Favorites
“Hi Dairy Queen, On Friday i had mine lunch at DQ the DQ , on 12999 Warwick Blvd in Newport news VA. i buy a double cheeseburger, fries and coke it hit the spot! I like to say thank you to the good customer service of cashiers, Assited managers, grill crew and the maintenance man Joe good service thank& GODS BLESSIND WITH DQ!“
Customers` Favorites
“Awesome team, always very friendly. Makes me always come back!“
Customers` Favorites
“This is one of my favorite places to eat wings and fries there food is amazing the man at the front desk was kind and had no issues at all getting my food but the only bad thing is that the place is kinda dirty and the tables had food on it but overall this is an amazing place to eat definitely recommend“
Customers` Favorites
“I love the people that work here. Even though the regular chicken power bowl isn’t on the menu anymore they’ll make it for me. I don’t like the new Cantina menu that they make it with now ( too much salt) so I appreciate the fact that they’ll go out of their way to make the old version for me. Every time I go there they greet me with a smile and are always pleasant.“
Customers` Favorites
“Your cashier Andrea is a wonderful team member! I enjoyed her upbeat positive personality and contagious laughter! Service was amazing and food is good like always. Thank you for brightening my day.“
Customers` Favorites
“Great place great employees just is hard to get an actual person to take your order they avoid eye contact with someone at the counter and expect you to use the kiosk that is my only complaint about this restaurant oh and they get very upset when you don't want to use the kiosk and if you come in early in the morning they act like it's an even bigger issue to take your order cause they just opened“
Customers` Favorites
“Everything on the menu. Good food. Very busy location some times. Great crew.“
Customers` Favorites
“I just wanted to say I stopped in today. There have been a lot of menu changes which has nothing to do with the location that's all corporate. Even though they had a completely full drive-through and did not have half the things on the menu that I wanted to order they were so very sweet and kind and able to customize an order for me. I think they're doing a great job especially with the hand the corporate has dealt them with menu changes. Very polite workers ♡“
Customers` Favorites
“This is literally the only Pizza Hut in Newport News that I would go to! The rest of them I have no clue why they're so nasty or the food tastes gross... But this Pizza Hut is literally the only Pizza Hut that cooks the orders right... And they are nice and the food is always fresh and delicious. I don't understand why other Pizza huts can't do the same thing... I'm always willing to make the drive for this Pizza Hut lol“
Customers` Favorites
“Crystal was very helpful on the phone when ordering my large onion rings just now. She offered to add another Zesty sauce on my bag through Uber Eats when it's very difficult to get anyone to put an extra one. The small things matter! Great customer service experience over the phone very cheerful and polite. 👍👍“
Customers` Favorites
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“Salad was delicious and servers were very nice. Would return.“