McDonald's in Calgary

“I had a lovely experience recently. Although I ordered 3 separate items in 3 different orders, I was greeted with kindness and it continued throughout my order experience. When I came in, it was around 11:30pm during stampede and the drive thru was packed on both sides. Even though I came inside to also discover many skip orders as well, I was served efficiently and with fresh quality food. A female manager and young man took care of me and I felt prioritized and respected.

The restaurant is beautifully decorated and maintained creating a welcoming environment that you want to stay in. This restaurant and its employees are special and their intention really shines through. Thank you again for everything!“

“We have gone to this McDonald's a lot and we love getting iced coffees.
One of the things that we love about this location is that the the people in the Drive-Thru are all very kind and they don't rush you and even when you need to take a moment to think in the middle of an order they are patient with you and that's that's what makes this McDonald's awesome. I honestly think that this may be the best McDonald's in the city.

For the inside of this location they always keep the restaurant very clean. I appreciate that because that is not the norm across the board with all McDonald's locations.“

“Last night we went to this location to grab some food..there's this older Asian lady with short hair that is so kind and super helpful! Surprisingly she stood out ..you don't find great service in fast food restaurants ..we'll be going there from now on!🤗🤗“

“Eh, this is the only McDonalds that fills my drinks generally to the max, which I appreciate. And that Desi guy with the Bridgerton accent who’s kinda buff is the funniest thing ever. And I know you know who I’m talking about 😭“

“I’ve only used the drive-thru so I can only comment on that. The food is usually hot and fresh. Staff can sometimes make you feel rushed when taking your order at the menu. I usually go during peak times so this is completely understandable. I worked at McDonald’s in my teens so I do remember the fast-pace! I rarely ever have to park and wait for an order and I’ve rarely had any quality issues or given a wrong item. Staff are generally pleasant to deal with as well! For mobile ordering, my food has consistently been fresh and very quick when from this location.“

“Fries were hard, I asked for fresh ones and they felt pretty much the same. I hate that McD is getting rid of the pop dispensers and free refills. The red-dyed hair tall girl at the counter was amazing and I really hope she gets a better job.“

“Bring Back the Care and Quality McDonald's Used to Stand For
​ Stars
​McDonald’s seems to have lost the pride and care that used to make it great. Years ago, under the leadership of founders like Fred Turner and executives like Mike Quinlan, buying a burger meant getting something assembled with actual attention to detail. The ketchup, mustard, relish, pickles, and onions were placed neatly, and the cheese was centered on the patty every single time.
​Today, my drive-thru experience reflects a noticeable decline in quality. Burgers are slapped together carelessly—condiments are slopped onto one side, the cheese is falling off the wrapper, and the whole sandwich looks rushed. It feels like nobody on line actually cares about the final product coming out of the window.
​McDonald’s needs to take a step back, look at how they are operating, and fix these basic quality-control issues. Bringing back the standard of care they were once so proud of would make a world of difference for long-time customers.“

“This place was really helpful with my order . I had an issue with doordash and came there personally because it was taking too long , the Filipina supervisor/manager (forgot to get her name) was very helpful, told me to report to doordash about what happened and even gave me my order without any charge 🙂“

“My experience here today was good. The dude behind the till waited patiently while I realized I had no wallet and while my sister figured out her phone tap thing... A manager was also called to fix a coupon. I got more then two packs of ketchup. I can't wait till this charge for bags is gone and we don't have to ask for everything like we're 5 year olds. McDonald's use to be a family restaurant where you could bring your kids to play. The homeless is taking over leaving drive threw and places like door dash n skip the better options. As their outside. In the bathrooms n lobby's shooting up“

“The food was very good, and the service was fast overall. I really enjoyed my experience

The one thing I would recommend working on is the rushing while taking orders. Sometimes, when I said I needed a second to decide, the employee kept repeating, “Is that it? Is that it?” which felt a little rushed and uncomfortable

I also ordered three Coke drinks, but because the order felt rushed, I only received one. It wasn’t a big problem, and the service was still good overall“

“This is a great McDonald’s because it’s close to the max green and to a superstore since I go to the gym and want to pick up some groceries before I head back to the gym in beddington but tell me why you have 20-30 kids in there for lunch and half of them aren’t even buying anything they just hang out and security doesn’t do anything to kick them out if they aren’t buying anything why are they allowed to just hang around and be loud and blast their crappy music on their phones and be as loud and obnoxious as they want why isn’t your security guards there was two of them there doing anything about these kids being so rowdy and telling them hey if you aren’t buying anything you need to leave these kids just push the security guards around . You need better security to make sure these kids are behaving themselves and actually buying stuff or you need your security to throw them out because paying customers shouldn’t have to deal with their non sense just because they are on lunch break .“

“I absolutely love this McDonald’s, but I was a little disappointed this morning when I received the wrong drinks with my order. I was in a rush, so I wasn’t able to go back through the drive-thru to have them corrected. 😪

That being said, this location is truly remarkable. The staff are always incredibly friendly, polite, and fast, even when they’re extremely busy. They work so hard and do their best to make sure every order is accurate. On the rare occasion that something is missed, they’re always professional, apologetic, and quick to make it right.

The fries and burgers are consistently fresh, and the coffee is always hot and delicious, which is a huge plus! This is easily the best McDonald’s I’ve been to. I’m confident that if I’d had time to go back this morning, they would have handled the drink mix-up with the same kindness and professionalism they always show.

10/10 for the amazing staff and consistently great service! Everyone makes mistakes, and this one mix-up definitely won’t stop me from coming back. ❤“

“Pretty standard McDonald's location. Food was okay and so was service.

If you're looking for some fast food in the area, this will definitely be a restaurant you will want to know about.

Parking: Fairly large parking lot surrounds the building. It can get quite busy, though.“

“While returning from Fishcreek, we visited this location.
Our earl gray and orange pekoe teas were served promptly with cream and sugar as we desired.
The staff was courteous and efficient, and the spacious restaurant was pristine clean.“

“I decided to dine in at this McDonalds with my son. I am not normally a fan of Mc.D's but I was pleasantly surprised tonight. Although the staff pays much more attention to the drive thru (due to corporate structuring) they were all very pleasant and seemed to enjoy their work. The food was hot and properly prepared, the latte was delicious and the cookie and muffin were good as well. The restaurant was clean, and moderately empty. Overall very pleasant and enjoyable experience with my son.“

“I had such a lovely experience at this McDonald’s this evening! I work at a nearby store and stopped in for coffee, but it was very busy, so I had to return to my shift before ordering.

When I came back later, a staff member, who I believe may have been the manager, remembered me. She apologized for the earlier wait and kindly gave me a discount on my coffee. That thoughtful gesture truly made my evening!

Thank you for noticing your customers and making them feel welcome, even during such a busy time. I left feeling happy and appreciated, and I’ll definitely be back! 😊“

“We love their fries, and love all the employees here....they always greet me with a happy smile! And they have a strong tendency to remember their regular customers and what their orders are, even when the orders are different....they do once in awhile get the orders mixed up or wrong, but always quickly corrects it.
Definitely one of my fave locations in Calgary! :)“

“The food was really good and the service was fantastic I don’t know what these people are talking about but when I went to check it out everything was great and I see now why there’s some mess there it was because there was teens leaving garbages not cleaning up after there selves but everything else was really great and the food took 5 mines to order maybe because there wasn’t many people.“

“Okay I’m gonna be so real, I pull through the drive thru for some late night 3:02 am grub to soak up an undisclosed amount of alcohol in my boyfriends stomach and I was met with truly impeccable service by a lovely woman who i unfortunately did not get the name of. She had beautiful nails and braids and considering it was 3:02 am she still had light in her eyes and whimsy in her soul. Truly she made the experience so fun and joyful while not holding up the line. Please give her a raise as I’m sure she knows who I’m talking about.“

“This place gets busy in the mornings, but I have found the staff to be friendly despite the chaos. Specific shout out to Yasmin who always has a big smile and even remembers my usual order even though I only come through about once a week! Great service can be hard to find these days, I wanted to be sure to call it out.“

“This location consistently makes great quarter BLTs. Garnishings are layered evenly, with just the right amount of dressing which makes for a perfect, no-drip sandwich. Nobody wants wet, soggy sandwich when people overdo the dressings, moreso a messy bite when garnishings fall all over the place. Simple joys, but to me, the skill and care they put in to make perfect sandwich every single time speaks volume. I had to find out the crew behind my perfect BLTs. Big shout out to JP and Carl. You're rockin' it!“

“Great service and no problems with my orders, food as to be expected. What i love most is they have no problems allowing you to sit inside for as long as you wish so somewhere to enjoy your long chats and coffee comfortably without feeling like your a burden or unwanted. Been here a few times and never any issues. Great staff and clean lobby & washrooms something im not used to seeing being from Edmonton area.“

“I want to acknowledge the amazing effort put forth by the female Asian staff member who was all by herself serving everyone as best she could. Our order was placed on May 23 at 10:20 PM, and she had to handle all order prep from the drive thru, front counter, and Skip the Dishes all by herself. Under all this extreme pressure, she did not lose her focus or patience and made sure everyone received their order correctly. Great job to this staff member.

Feedback to the management: please ensure you have additional team member to provide necessary support.“

“In last week, we visited a few McDonald's.
To our surprise, the restaurant at this location was the busiest.
Although it was overly busy, I was delivered our earl gray teas fairly quickly.
My wife and I liked the busy environment, fast and error-free service, and a variety of sitting arrangements.“

“McDonald's at this location was spacious and very clean. Although it was clean, one of the employees was busy cleaning all the tables.
Altering entering our order in the kiosk, we got our items fairly quickly.
When the staff saw that it was difficult for me to carry three items - two cups of tea and a vanilla cone - he offered me a tray in order to make it convenient for me.
I was very pleased with an excellent customer service and clean environment.“

“Such a great Experience. Food was good. The thing i like the most about the restaurant was their customer service. We had food in the afternoon, the store was quite busy but they handled the customers very well. Managers was very polite and respectful. Will visit the store again👍.“

“Best Inner City McDonald with epic service. Deliver food and drink to curbside pick up spot even at Raining storm and Snowstorm (got bags with food well covered under raincoats and umbrella which keep the food warm and safe and dry). Best McDonald Building with cool design and great vibe with patio in Calgary. One thing to be slightly improved but not much could be done as it’s more of DT general issue and challenge: some homeless people out of the building cause some safety concern when with kids.“

“Had a great experience here because of a friendly and efficient interaction with a McDonald's team member named Simon.

The quick service, friendly nature and personal touch this guy brought work with him today should be acknowledged and celebrated.“

“We had a good experience here today. They were out of an item but politely offered to exhange for an alternative. Not only that, but the manager went the extra mile, brought the food to our table, straws, and ketchup, and offered to help further. Now that is some impressive customer service I did not expect at a McDonald's!“

“This place nailed it when I came!

The food was so good I had to make a review! The service was phenomenal shout out to the guy working 03-30 (10pm)! The place was clean and service was very fast.

The burger was the most beautiful Big Mac burger I’ve seen, perfectly sauced and layered! These guys were not shy! The cheese was also so perfect!!

The quarter pounder was such a nice beefy burger with the proper amount of onions and pickles and it was not slanted or destroyed!

The nuggets were amazing and the guy was very kind when I asked to switch my sauce. The nuggets were perfectly crispy on the outside and moist on the inside.

The fries were good for that time, some over cooked but it’s okay! This place satisfied my long craving !!“

“Always a good experience at this McDonald’s the staff is friendly, the service is quick, and my order is usually made fresh i really enjoy stopping here for a cooffee they always get it right definitely best from tim horton
The place is clean, and the workers are doing a great job. Definitely one of my favorite McDonald’s to visit“

“We even had a High chair for my 2 yr old Grandaughter ... EVEN A CLEAN TRAY COVERED WITH CLEAR WRAP
We Will be back
3 times we went to McDonalds on Mcleod Trail NO HIGH CHAIR
We found Our New McDonalds & Loved the Decor & Service .... Oh & my $5.00 meal with junior chicken fries & my Coffee
My grandaughter 2yr loves the fries 🍟 😋

Perfect McDonald 👌 with Thanks C U SooN“

“99% of the time I am picking up a mobile order through drive through so can’t really rate the atmosphere…
But the new blue Sprite is my favorite thing on the menu next to the fries and filet of fish.
I hope the blue Sprite is a permanent addition to the menu.“

“My Quarter BLT + fries were oddly fresh at 10pm! Drive-thru was a quick in and out, and staff at both windows were polite, professional and friendly. My BLT was dressed beautifully - not soggy, sloppy and messy! I didn't expect much from this store honestly because of the location, but I was impressed they delivered - and delivered well! My overall DT experience was truly awesome (despite panhandlers approaching vehicles).“

“The Filipino gentlemen with a tattoo on right arm sleeve deserves a promotion. Has impeccable customer service in high stress environment. Cleaning tables and super kind to the customers (he was so polite with a senior) and should be a manager.“

“I was feeling quite hungry and decided to visit this McDonald’s location, the previous reviews highlighted that they were short staffed and the restaurant was often seen as messy.

I decided to give it a try anyway, and immediately I could see how more staff members would help, as there was a long line of people ordering and waiting for food while 2-3 people tried to fulfil the orders.

I ended up getting my food eventually but to find that my order was not completed properly, I requested for the correction and the staff promptly fixed their mistake.

6 burgers and a milkshake was just what I needed after a long day of shovelling, a good spot to dine in and enjoy some food“

“We experienced the printer problem at the self machine, and staff couldn't help to print the receipt. Furthermore, the donut we ordered was frozen hard. But the staff's attitude was very positive and eager to help. That made our day.“

“I had a great experience here over the weekend! My family and I were waiting in the drive thru reserve spot when an employee named Aryan brought out our food. He made sure to repeat our order back to us and double-check that everything was included. He noticed that two toys were missing from our order before I even realized it, and he immediately ran back inside to grab them for us. I really appreciated his attention to detail, as I definitely would have driven off without checking the bag myself.“

“Been here lots over the past few years, and it's solid. Can get busy but staff makes their way through the orders, and I haven't noticed any issues with anything. Friendly to me, and seem kind enough to people causing problems for them.“

“Staff are lovely! It’s a pretty busy location but they work quickly. A wonderful man, I think his name tag said vitali, ran to me crossing the street to the train station to bring me part of my order that had been forgotten. I see from other reviews that he has been going above and beyond for other customers here as well.“

“The manager and staff are amazing but Id like to point out one particular member who absoultey improves my day ever time I go through the drive thru. The young man on the drivethru today giving the food Ive seen many times before and he is always incredibly cheerful, personable and with a smile delivers me my food and wishes me a great day. I feel this level of service if a bit of a lost art in todays service industries but if theres any kudos programs, he deserves some serious praise. It is such a small gesture, but im sure with not just me, improves the trajectory of a customers entire day. thank you! Look forward to my next coffee :)“

“I wanted to give a shoutout to the two young gentlemen working today. They were incredibly friendly, polite, and genuinely helpful—especially with an elderly lady who needed assistance. It was really nice to see such patience and kindness.

One of them was also doing an excellent job keeping the store clean and organized, which definitely didn’t go unnoticed. Great customer service and a great reflection of your team. Keep up the fantastic work!“

“5 stars solely for customer service. Been here occasionally over the last few months and always impressed with the service. Especially Bill (sorry if this is creepy, we noticed your name tag.) He's consistently so KIND and is definitely a reason why we come back to this location! We just love the staff's enthusiasm it truly does make a difference.“

“The community of Mahogany doesn't allow drive thrus so not sure why people are blaming the store for it..
Food is always hot and fresh. No complaints there.
Orders can be a bit slow to come out at times, but not overly so. It seems like the majority of orders here are for delivery so that's likely a priority.“

“Floors and tables dirty, although not surprising for a downtown location open 24 hours. Highly convenient location with nice Stephen avenue outside to walk around. Wait time is generally pretty long (sometimes more than 10+ min) although it is generally a busy location, staff are okay. This McDonald’s is still one of the absolute best simply for its food. McDonald’s doesn’t tend to be known for high quality food, but this McDonald’s location actually serves up fresh food. Chicken nuggets always hit here, they are perfectly crisp, warm and fresh, just as advertised, the fries and burgers are super good, fries may have a bit too much salt, but that’s about it. Food is generally much higher in quality here, than any other McDonald’s near or in downtown! Highly recommend this location, especially for chicken nuggets/sandwiches.“

“I recently visited in this location and had a great experience. The service was fast and efficient, and my order was prepared exactly as requested. The food was fresh, hot, and tasted just as good as I expected.
The staff were friendly and welcoming, which made the visit even more enjoyable. The restaurant was clean and well-maintained, creating a comfortable environment to sit and eat.
Overall, it’s a reliable place for a quick, tasty meal, and I’ll definitely be coming back again.“

“I visited the McDonald's restaurant
The girl in charge made our visit memorable. I have been coming to this McDonald's for past 2 years.

But today's experience what's the best. Not only my order was served to me on the table with a smile, my children felt so special that they wanted to come again tomorrow.“

“ok so i ordered yesterday a quarter pounder dressed like a mac, first the girl at the drivethru took a car ahead of me instead of my order, then a guy came and took my order, he entered my toppings wrong and i told him its wrong, he said dont worry about it, STILL MADE IT WRONG, the manager came and did my sandwich again, you know what i was so mad, but this manager was so professional, and asked me nicely to correct my otder, she is one of a kind, she sucked my anger out in seconds, thats the only reason im giving 4 stars otherwise 0 stars“