Starbucks in Burnaby

“Just a small Starbucks at Safeway and some staff working there were not very welcoming or trained to properly serve some basic stuff, but it depends on the day you go there.

The majority of the time is your basic Starbucks level of service. Nice drinks, warm food, and good service overall.“

“Redeem my birthday offer today 9/9. In the morning, the cashier who took my order, Jocelyn, was very friendly and helpful. Best experience makes my birthday so much better 🎉 Highly recommend! Thank you, Jocelyn 😊 Oh and the staff who made the drink and gave it to me is also cute, too!!!“

“I like take a double expresso here.
Their toilet has lots of room. It is very hard to find a place nearby where you can drink a coffee and access a restroom. Plus, there’s Wi-Fi to enjoy a moment of personal time.
For a starbucks standard . this one is qualified.“

“Zekei was so helpful, I was unsure of what was on the new seasonal menu and he was really patient telling me what is around this fall/winter for drinks. He had great customer service skills and an overall friendly and positive demeanour :) thanks again and I hope I spelled your name right! Have a great rest of your year.“

“Signs inside are always fun and festive. Hard working employees who are very kind and considerate. Secret recipe drinks and lots of free sample days!

Vegetarian options: Roasted red pepper egg bites, spinach and feta egg wrap.

Dietary restrictions: Almond milk, Soy milk, Oat milk, Coconut milk

Kid-friendliness: Stickers for kids“

“While there’s a lot to like about this Starbs, this morning they were pumping Toxic by Britney Spears and while I agree it’s a hot jam, 5am is not the time for Queen B. I used to take my book with me in the morning with the hope that I could do some reading, but sadly who’s ever choosing the music is still in clubbing mode from the night before on most mornings which doesn’t really set the mood. Missing the old jazz and indie playlists in general from Starbs which were incredibly curated and surprisingly erudite.“

“Friendly staff, good drinks, quick service.

Their dragonfruit lemonade was quite enjoyable with the slightly frozen dragonfruit chunks. Although, you can't really sip it in through the tiny opening slot.

The other white chocolate cold brew latte was fantastic. Smooth to drink, sweet but not to a diabetic level.

Overall the environment is nice and there's bathrooms upstairs too.

Parking: Free parking across the street in the lot.“

“Walking into the Starbucks on Austin Avenue was a really pleasant experience. The moment I stepped through the doors, I was greeted by that familiar aroma of freshly brewed coffee, which instantly set the tone for a cozy break in my day. The atmosphere inside felt warm and inviting, with soft background music, the quiet hum of conversation, and the occasional sound of milk being steamed.
The staff were genuinely welcoming. My barista greeted me with a smile and took my order with patience, even though I asked for a couple of small customizations. It didn’t feel rushed or mechanical, but more personal, which makes a difference in a busy coffee shop. My caramel macchiato was made perfectly—rich, smooth, and at just the right temperature to sip and enjoy. I also grabbed a breakfast sandwich, which came out hot and fresh, a nice complement to the coffee.
What I really liked about this location is the seating area. There were plenty of spots to choose from, whether you want a quiet corner to read or a table to open your laptop. The tables were clean, and the overall layout made it easy to relax without feeling crowded. Watching people come and go while enjoying a cup of coffee gave me that sense of being in a little community hub, which is something I love about Starbucks.
If there’s one small challenge, it’s that parking around the area can sometimes be busy, but once you’re inside, you quickly forget about that.
Overall, the Austin Avenue Starbucks is a great mix of good coffee, friendly service, and a cozy atmosphere. It’s the kind of place where you can take a quick coffee to go or slow down for a while and really enjoy the moment.“

“I had the best experience there and my wife and I were helped by this really nice girl named alexis. I would love to leave a good tip but they unfortunately are not allowed to receive tips. Hope they change that soon, the team really deserves it ?“

“I recently visited Starbucks and had an excellent experience thanks to the outstanding service provided by Sarah and Igor. They were both incredibly welcoming and attentive, ensuring that my order was perfect and that I felt valued as a customer. Their positive attitudes and professionalism really stood out and made my visit all the more enjoyable. Kudos to Sarah and Igor for going above and beyond to provide exceptional service—I'll definitely be returning!“

“I’ve been coming to this Starbucks for several years now, and it’s the only one that has never messed up my order. The service is consistently fast, efficient, and the drinks are always spot on—I never realized how rare that was until I tried ordering at other locations.

Yes, it does sometimes feel a bit more expensive than other Starbucks, and occasionally they’ll pause orders on the App possibly because they’re short staffed or something. But honestly, I respect that, it means I won’t be disappointed when I pick up my drink. I’d rather have them keep the quality high, and they always do.

This location sets the standard for me, and I really appreciate the team here.“

“I don’t go to Starbucks very often, but last week I decided to go since I was at the mall and there weren’t many people in line. It was me and my girlfriend, and since we didn’t know much about the drinks, we asked the cashier for a recommendation. I don’t remember her name, but she had a Stitch character on her name tag. She was super friendly and patient, asking if we wanted something hot or cold, if we liked sweet drinks or not too sweet, and if we wanted something with coffee or something like tea or another option I can’t remember. Based on our answers, she suggested something she said was very popular there: an iced white mocha with extra chocolate and vanilla cream instead of whipped cream, and caramel on top. My girlfriend and I loved it, and we even ordered the same drink at another Starbucks this week.“

“I ordered a Frappuccino and while they were making my drink and a few others, I was nervous that I saw her use real dairy milk in my drink. A couple orders came up at the same time, so I confirmed with her that my whole drink was dairy free and not just the cold foam. She confirmed that it was, and I apologized for asking and explained that dairy makes me quite ill. She confirmed again that she had made it with oat, but offered to re-make it for my peace of mind. I belive her name was Anika? Wonderful service!!

(Food got rated at a 4 because I made a poor choice and didn't LOVE what I chose, but it was made very well and had a decent flavour 😅)“

“This place is awesome! Shout out to Arthur the guy is incredible! The rest of the staff is so friendly and it is far superior to any Starbucks you could walk into. It's frustrating that it doesn't have any chairs, but I'm usually only there for 5 minutes anyway“

“This store was originally crowded, but it got busier after Gilmore closed. Of course, it takes a long time to get the coffee you ordered. If you don't like it, stop complaining and go to McCoffee or Tim Horton. Or there's a Soon coffee on 2nd floor, so please stop whining. Maybe you can blame on the manager who scheduled baristas.“

“Had to place a very large last minute order yesterday. Nikki and Cam were amazing! They rush prepped my order which required a good amount of work and were so patient in helping me set up my points account. Excellent customer service! Egg bites were delicious.“

“This is the best Starbucks place on campus ( the one at univercity is so mid), they haven't messed up my order yet and I go frequently???. They can still make The ISOM with isent on the menu anymore ❤️?and they have good wood tables. The staff r always nice ??“

“Always playing nice music base on their playlist. Love the manager for his positive attitude along with the workers for making the festive drinks from their recipe. Otherwise on Friday or the weekend, I’ll find everyone is always working hard when studying and catching up with people, since this is a great place because it’s not too crowded in a large area. Even the seats are evenly spaced with blinds to pull down, in case of the sun reflecting your own laptop screen, such a genius design!

Parking: Spreader around to other stores“

“Really enjoyed summer refresher drink with boba. Light and refreshing. Used gift card from student . Enjoying it more than peach drink. Had salted caramel brew the other day. More flavour than straight coffee. Came again for berry drink with boba. Refreshing and enjoyable. Noticed 75% ice though. Will have to ask for less ice next time. Came again. Had ice pecan oat latte. Refreshing with crunchy bits. Not too much ice“