“I wanted to give a shout-out to my regular weekend barista, I think her name is Den or Denise (I'll have to double-check next time I order). She always seems to be running the busy store on her own, which makes me feel bad, but she still gets my coffee out quickly and is always so sweet to talk to. Really appreciate her!“
“I don’t think Starbucks really needs a review, but the Sweden location is personally my favorite. There are two Starbucks on Bridgeport, and even though the Bridgeport & No3 one is closer, I always drive to this location instead.
I genuinely feel like the baristas here make better drinks than any other Starbucks I’ve been to in Vancouver or Richmond combined. I’ve never once had to complain or felt disappointed with my drink. The baristas here honestly make my mornings.“
“I'm a regular customer of this store. I don't have a problem regarding the food, drinks or service.
One thing i want to highlight is about the cleanliness. Everytime i come, i do clean my own table using napkin and my own hand sanitiser. Whether it's busy or not, please make sure one staff available for cleaning the dine-in area.“
“Dickson the manager runs a friendly and very clean Starbucks at the Ironwood location.
Aside from sharing some funny banter with me shortly after I arrived, Dickson went above and beyond in service excellence when he saw I was waiting just an extra moment in time for my coffee.
Front line staff express warm and genuine welcoming greetings to customers as they enter the cafe, definitely a rare yet refreshing occurrence these days.
Highly recommend a visit and chill at this location.“
“Great service, went to this location twice early in the morning when it seemed like nothing else that was walking distance was open. Greeted by friendly staff, including our pooch. One employee let her get her paws on the sales counter to have a proper meeting. The breakfast we ordered was quick and delicious and are furry companion was offered a pup cup which was definitely accepted with excitement. A great way to start your day with some positive and professional customer service. Great job to the staff and management 👏“
“10/10 to the lady with holly earrings and red lip stick she kept up amazing customer service despite the chaos of red cup day. shame to management for not scheduling more people on such a busy day. staff should have been payed double for what they had to deal with today.“
“Great Coffee . A Grande latte with two extra shots is ten bucks after a tip .. unbelievably I used to go here every day . No wonder I'm not a millionaire now , lol . I didn't mean to say that the service was a three . I hit it accidentally and couldn't get it back . The service was great . However I'm still lamenting the ten bucks .“
“I have cat’s tongue so I can’t take high temperature food or drinks. When I order my coffee I always ask for room to add milk to cool the temperature. However the barista filled up the cup to the rim despite the instruction sticker stated “Lv Room”. I opened the lid and was burnt by the piping hot coffee. It’s been over two weeks and the burnt wound is not yet healed. When I mentioned the incident to the staff they couldn’t care less. After revisiting the store three times to try to speak to the store manager, the manager was kind and apologized. He also offered me store credits. The boy thing is that the store credit does not cover the burnt compressed or the band-aid. All in all Ian traumatized by the incident. I hope other patrons won’t suffer as I did.“
“There was a male staff member whose name I believe starts with “Hav” (I apologize if I remember it incorrectly, as it has been a few days).
Even though I don’t recall his exact name, he left a very strong impression on me.
He was extremely nice, very helpful, and genuinely warm and welcoming to customers.“
“Great experience one of the best Starbucks around the area. The Frappuccino is perfect a good snack and drink from a long shopping day. De Americano coffee is one of the best. Also, I will suggest you pick a seat, please, and then lineup for your drink otherwise it would be too late. You may also try to move order to avoid line. I hope this one stay.“
“EXCELLENT as usual!!!! When I stayed at the resort ( not my first time there this year) I ordered Pumpkin spice latte one of my favourite drink for this season ?and it was amazing!!!The staff is always beyond excepcional and always receive me with a smile.In addition, they always have lots of cool merchandise that you cannot find at other locations.“
“Serene was an amazing help explaining my stars to me. I have Starbucks quite a lot, but have had a Timmy’s gift card for a year- however they refuse gift cards at most hospitals and airports, but Starbucks always comes through on top.
Thanks for smile with the service. Cheers ladies. I fly monthly so you’ve made this trip and my day less stressful and made me feel appreciated.“
“The Starbucks at 8311 Lansdowne Road in Richmond delivers the dependable coffeehouse experience Starbucks is known for, with a few standout features that make it feel like a local favourite. Situated in a busy shopping area with ample parking, it’s an ideal stop for commuters, shoppers, or anyone needing a caffeine boost.
Inside, the layout is thoughtfully designed to cater to different moods. There are comfortable armchairs by the window for those who want to linger and chat, bar seating for solo visitors or laptop users, and tables for two or larger groups. The warm lighting and clean décor create a welcoming atmosphere that’s neither rushed nor overly formal.
The staff at this location are consistently friendly and efficient. They greet customers with smiles, work quickly through orders, and handle busy periods remarkably well. Drink orders—even complicated customizations—are prepared accurately and served promptly, which keeps the line moving smoothly.
The menu offers all your favourite Starbucks beverages—from classic espresso drinks and cold brew to seasonal specialties. Food items include fresh pastries, sandwiches, and protein boxes, which are well stocked and taste as good as they look. Everything feels consistent with the brand’s quality standards.
Cleanliness is a priority here—tables and floors are regularly wiped down, and the overall space feels fresh. It’s a peaceful spot to grab a quick drink, catch up with friends, or settle in with a laptop for a productive session.
In short, the Lansdowne Starbucks exemplifies reliability. With thoughtful seating, friendly service, and well-executed drinks and snacks, it’s a great choice for your daily coffee stop or casual meet-up in Richmond.“
“Great place for late night flight waiting. If you want to find a place to stay for late flight. It close at 10 pm and they have free coffee refill that can keep you energized and ready to get back home or departing for your dream vacation.
From Starbuck to airport it's only CAD 11 by Lyft. No worries walking late night and just hopping on a car and you will arrive at international departure in 8mins.
They have seats outside too.
Very convenient. This is also the reason I like Starbuck so much.
There are ourlet so you can keep your computer and cellphone always fully charged for the flight.“