“I love going to this Starbucks and encourage everyone to leave a few dollars for appreciation of them fixing our drinks to our liking❣️
Parking: Parking on the weekends can be a little difficult.
Wheelchair accessibility: Is wheelchair accessible.“
“Stopped at Starbucks on the corner of 178 & Commanche, on the Eastside.❤️
Mariah was my barista & she was fabulous. Strawberry lemonade. So good.
Parking: Easy parking right in front of the store. Beautiful Palo Verde trees ? provide some shade.“
“I had went to north Chester and they didn’t make my drink right but the guy there was beyond amazing I had came here and cammie idk if it’s spelt right but she she made my drink free of cost cause she felt bad and she was super amazing so friendly and made my bad experience beyond amazing“
“I drink a lot of coffee so I see a lot of locations. This is, hands down, the best location nation wide. Their customer service is next level. They are consistently the most energetic and friendly staff in all the locations i have been to. It is a great way to start your morning or cheer up your day.“
“My daughter and I usually go for coffee at this location almost everyday, and the reason for that is very simple: the staff is amazing!!!! We have about 4 or 5 other Starbucks closer to our home, but each and every single time we decide to go to this location because the baristas there are talented, professional and extra kind. Yesterday afternoon, there was a problem with my order and Alyssa kindly and wonderfully solved everything in minutes with a smile on her face. Thanks Alyssa!
Apart from that, the place is always clean and coffee is delicious! Thanks to all the staff members for being kind and amazing. Me and my family really appreciate you!“
“I had such a wonderful experience at this Starbucks today! It was my first time visiting this location, and I’m so glad my Tio Mando recommended it. The ladies working were incredibly patient, kind, and welcoming. I had questions about the new Blue Coconut drink, and they took the time to explain everything that was in it without making me feel rushed. Their friendly attitudes and excellent customer service made my visit even better. Thank you for making my first visit such a great one I’ll definitely be back! 💙
Thank you for the stickers my Littles loved them!!“
“Went in and purchased a $22 small insulated cup. I ask if the young lady could wash it, especially after being handled by a bunch of people, explaining that it was for my wife was in the hospital after emergency surgery to repair a broken left. I wanted to put her coffee and it and take it to her as a surprise instead of flowers which die. Then I discovered that the manager said no he would not do it, citing some type of policy. Of course once other customers heard that they were slightly outraged. Seeing the customers somewhat unhappy at this behavior, the young lady asked me if I would like to approach the manager again? I said no you obviously don't have the kindness or empathy involved to make an exception & to take care of this!“
“The girl in the morning, with long black hair (I should of asked for her name), is such a sweetheart. I go here almost everyday when I can. She practically knows me by now and it's so weird and funny, but awesome at the same time lol. Also, the girl with long blonde hair as well. I swear you guys might even know what my car looks like at this point ??. It feels weird but nice knowing that you're a regular at a spot and someone says "I'll get it right out for you! ?.
I'm not a morning person so I don't really talk much. The most I can do is smile and say thank you until I'm fully awake, but I wanted to say thank you so much for your kind service! I will continue coming! Lol!“
“This is like the best Starbucks of all time this place takes less then like 4 minutes to make 2 drinks today August 26 this guy named Brad with a black merch thing he respected me the most out of all employees he had like a coffee master on his cloths yall should give him a bonus check best starbucks employee of all time!!!“
“Truthfully this is one of my favorite Starbucks cafes! Everyone is so kind and friendly. They make my drink perfectly and don’t take too long to do so at all! I appreciate the vibes in the cafe especially when I am wanting to write or study while enjoying my coffee.“
“I hope the employees at this location get the credit they deserve. The early mornings at this location are the busiest I have ever seen at a local starbucks. Everyone from tired morning runners, to eager healthcare works, to exhausted students, show up at this location in the mornings and the customer service and hard work is always a 10. Everyone here is incredibly kind and I just hope customers appreciate their hard work.
I will say my brown sugar shaken espresso is pretty inconsistent sometimes but I think that drink is always inconsistent no matter the location. I should probably stop ordering it lol. Anyways, these guys rock and I love this location. :)“
“This Starbucks has amazing customer service, great food and amazing coffee.
Kid-friendliness: The Valley Plaza Mall North Entrance Starbucks has all kinds of caffeine free Frappuccinos,kids hot chocolate, sweet treats for the kids and parents like cake pops, cookies, brownies or grilled cheese sandwiches, they have a wide variety and the customer service is amazing.
Wheelchair accessibility: The Valley Plaza Mall North Entrance Starbucks is wheelchair accessible and friendly“
“Even though I haven't been here often, the service is what stood out to me every time. I would give 6 stars for the service alone. Because Starbucks drinks taste the same everywhere. Which is a great thing for Starbucks! But the service is what stood out to me here at this location.“
“This is my go-to Starbucks and they never disappoint! The team is always so friendly and welcoming, and you can tell they make every drink with care. Service is quick, and they’re always happy to accommodate—especially with pup cups for my dog. Love this location!“
“I ordered using the mobile app. I entered the shop, and my order was prepared and ready to go. My order was made exactly to order.
The staff was friendly and greeted me upon entry and exit.
The store was extremely clean. There is a lot of merchandise for purchase.
The restaurant is wheelchair accessible. There is plenty of parking.
I recommend the location“
“This location happens to be the closest to me and I am so glad it is because the baristas are SO kind here!!
I look forward to coming here because the service is SO good and they are are SO consistent with our orders.
Jake is SO kind. There are 2 gals as well that are super sweet. I cant think of their names at the moment, but all drivethru both gals have dark hair I believe. Its a real treat when you go to get just get a coffee and instead of just a drink you are greeted with such kindness. 💚 Great team! 💚“
“This is a very busy but high quality Starbucks. They used to be better before they redecorated and got rid of the supe comfortable places to sit and work. It is pretty cramped and uncomfortable inside for a long meeting or work session. I'm told that wasn't on accident. Either way, great staff, great coffee, quick turn arounds on orders.“
“I recently had another fantastic experience with Barista Robin. Not only was she incredibly skilled and friendly, but she also consistently brightened our visits by warmly greeting my little girl. Robin’s attention to detail and personalized service truly make our coffee outings special. I appreciate the exceptional service and commend Robin for creating a welcoming atmosphere.“
“I'm a Local Business owner
I come here every morning.
I enjoy a good cup of coffee
But This place HAS THE BEST WORKERS AND SERVICE I HAVER EVER HAD🔥💯
No joke! I'm on the go so I eat out often
This Starbucks is 💯
Thank you All who work there 🙏🏽💈“
“I always come to this Starbucks location because they make my drink perfectly every time ☕️🤍 The team is always kind, welcoming, and the service is amazing. It really became my favorite location. Thank you for always making my visits so nice! 😊“
“The Barista went above and beyond expectations! My daughter and I were reluctant to put in our special request which was for a blend we saw on IG. I asked the Barista if they were up to the challenge and they happily accepted. See the pictures for the results!
Kid-friendliness: Family atmosphere.
Parking: Plaza parking lot.“
“The 3 times I have came to this Starbucks was drive thru during the day. All my drinks have been made tasty and delicious. No issues whatsoever. Hoping the great customer service and quality continues.
I have got the Strawberry Matcha Frappuccino blended beverage, salted caramel mocha strato Frappuccino blended beverage, vanilla bean crème Frappuccino blended beverage with strawberry puree and iced peach green tea.“
“This morning was crazy busy and these poor ladies making drinks were so incredibly stressed because people were rude and they were just trying to get orders out. As I got my last drink, the lady handed it to me and she was shaking. My heart sank straight to the floor. I've worked in customer service so I completely understood her stress. I told them they were all doing a great job then rushed to work. The whole time they had a smile behind their masks, sweet and friendly, did their best to fix orders that were wrong and did so in as quickly as they possibly could as orders flooded in. So I'm giving this location a 5/5 because no matter what was thrown at them, they continued to work super hard without an attitude. Also my drink and bagel made my day and it was super yummy.“
“I went in after my shift to grab a blended pineapple passion fruit lemonade and ashley made it perfectly. Was balanced perfectly with the feta wrap i had. It's always a good vibe here.
Vegetarian options: They got the feta wrap which is super good especially with a lil hot sauce. The impossible is to die for!!!
Kid-friendliness: Always super nice and patient when taking the little ones orders.“
“Starbucks is returning to its “third place” roots and we definitely felt it in this location.
We live an hour away from this location and had car troubles that were being cared for across the street. With four kids on a 90 degree day we came to this Starbucks to wait.
The store is pristine, the drinks were perfectly and quickly made, and sitting in the dining room for quite a while we saw what a well running machine this barista crew is.
Store manager Lilly and her crew took excellent care of us. We let them know about our situation and they were incredibly kind and made us feel so welcome. Thank you Lilly and Starbucks for making a hard day easier!!“
“Delicious as ever, my daughter is always also getting items off the menu, they will make whatever you want which is pretty cool, my only complaint is that dang line always out the door, I guess as John Travolta told Danny devito in i think get shorty is if you're important people will wait!“
“I have not been pleased with this Starbucks customer service for a while ( my granddaughter and I come here at least once a week since it is in walking distance)…however it seems to be getting better lately. I want to give props to the little gal that set up this coloring station for the kids, what a great idea!Because of that I am rating them 5.“
“Happy holidays. Fall is also in the air and this Starbucks is already into the holiday spirit as shown in the attached. Went into the Starbucks at the Gosford location to grab a venti pike and a lemon loaf. Upon entry, I was greeted with amazing smiles and a hearty welcome. This was a tremendous improvement over the last time I visited. Very festive and welcoming as I enjoyed my fresh dark roast. Excellent job Starbucks team on Gosford.“
“this is the location that I go to very regularly and I've always had my drinks made right but someone stuck out to me and I've only seen her twice, today was my second time but every time I do go she always has a huge smile on her face and a very warm attitude and her customer service is amazing she really brightens my day when I do see her, her name is Jessica, Thank You Jessica ❤️“
“I’ve visited quite a few Starbucks locations around Bakersfield over the years, but the team at the downtown 24th Street location is the one I trust when it really matters.
During the final stretch of tax season, our offices were running at full speed and I made more trips here than I can count. Every visit reminded me why I keep coming back.
Cara helped me customize a drink one day, and thanks to her creativity I ended up discovering what has become my favorite Starbucks order. I’ve been ordering it ever since.
Lando was incredibly helpful when I came in needing a large number of gift cards for our offices. After I purchased everything available up front, he took the time to track down additional cards so I could get the full amount I needed. That extra effort saved me a lot of time during an already hectic week.
And Jazzy truly went above and beyond. I was picking up a large drink order by myself and was worried everything would spill before reaching our destination. She carefully packed and secured every drink so well that the entire order arrived perfectly intact. Her kindness and attention to detail did not go unnoticed.
What makes this location special isn’t the building, the equipment, or the menu. It’s the people. The team here consistently treats customers with genuine care, and that’s what keeps me returning.
Thank you, Cara, Lando, Jazzy, and the rest of the crew for helping make some very busy days a little easier. You are the reason this is my go-to Starbucks location.“
“I really liked Victoria! I actually had a great experience here. I usually feel rushed when I go into starbucks but wanted a drink and snack while I was shopping. First of all the cake pops are amazing, but Victoria spent her time with me showing me what was good and the seasonal drinks. She was so so sweet and was very knowledgeable about everything. She made my bad day that much better with the 5 minutes I was there! And it so clean and organized. I will be back for Victoria AND the Chai latte with pumpkin cold foam ?“
“Great customer service, they took my order right away and had it made quickly. Excellent taste, I ordered a triple shot americano and it was very tasty and at the perfect temperature. Atmosphere was OK, the store was very clean and organized, but it was full of kids from after school. It was really loud and chaotic with all the teenagers running around. Can't blame the store for that but if you come to get some work done good luck. Overall im very happy with my experience and will definitely be back.“
“This is my favorite place to go every morning 💕 Litterally, I love my coffee and I love my baristas! Esp. Jade she always makes sure my drink is made just to my liking! All of the girls are so very sweet/professional and I enjoy seeing everybody when I go!! Def 10/10 everyday!!“
“Thank you for allowing me to do so much of my marketing here. I really appreciate the variety of seating and how much room there is — it makes it easy to focus and get things done. This location has become one of my favorite work spots.“
“To the young man at Mt Vernon From Beverly
I didn't get his name dang it but he took my call about not getting my banana bread. I was preparing for the worst and he left me speechless with his customer service..ugh I'm sorry I don't remember your name but your a special type of person. Through everything we are going through you showed us there is still amazing people out there..I really hope I can get down to meet you and shake your hang...Thank you again...
From Beverly“
“I go here everyday, always such a busy store no matter what time I go. What I love is the drive through can be 10 cars ahead of me and I never wait more than 10 minutes. They bust em out in there👏🏻 fabulous baristas. I enjoy seeing my norms daily although I do miss hearing miss London on the speaker. She was incredibly friendly and knew me by voice on day 3 of going there.
I always get a birthday cake pop for the baby, hot white mocha, or brown sugar shaken espresso with ungodly specifications. Never a complaint and always tastes on point. By far my favorite Starbucks in town.“
“"I'm giving this location five stars and because I give credit where credit is due with my experiences in retail, food, an beverages.The Atmosphere is cozy, clean and very hospitable to it's patrons. The service is excellent with so many people whom love their caffeine fixes & coffees, teas, an fruit drinks. The I personally enjoy the breakfast sandwiches. But I love the kale snack bites❣️I myself rate this location as being one of the best complete with drive up widows for people ordering ahead or using the drive thru❣️❣️Sincerely Christopher L Acosta
Wheelchair accessibility: There is plenty of wheelchair accessible chairs both inside and out. While having a door specifically for disabled wheelchair ♿ users❣️“
“Today I went and got a mocha cookie crumble and I saw when they handed it to the lady at the window it looked perfect she then proceeded to dumping the whip cream out and some of the drink just because it looked perfect I’m assuming and it had the chocolate drisal and cookie crumbles and she proceeded to adding new whip cream and half pours drisl on it with no cookie crumbles on it I was disappointed and sad after she handed it to me she had blue hair“
“My wife and absolutely love this store, all the employees are amazing and the manager alexis (I hope that's the right way to spell her name) is an angel!!! I came home after a long morning wit h the family and our last stop was at this Starbucks, and only when we got home we realized there were a couple items missing, When my husband called they were more than happy to help us and gave us absolutely no issues about it. THANKYOU TO THIS STARBUCKS YOU GUYS ARE AWESOME“
“Great Starbucks to visit great staff or baristas I should say and made my coffee perfect.... This was from 2 years ago and we are now in 2025 and a lot has changed very ignorant workers yes they smile in your face but it comes with the job....“
“This Starbucks is by far my favorite location in town! The store is always spotless, including the restrooms, and I’ve never had a single issue with my orders, even during the busy lunch rush. The staff here really make the experience great. Fabby and Giselle are always friendly, upbeat, and provide excellent service every time I visit. Their positive attitude keeps me coming back. This will definitely stay my preferred Starbucks location!“
“I have Starbucks everyday if not once then twice, like today. We happened to be around this area and went in for coffee #2 of the day. The Barista Trish provided excellent customer service. It was absolutely refreshing. Unfortunately this isn’t my every day experience. I even started going to Dutch bros for awhile because I couldn’t stand the way as a loyal and frequent customer I was feeling with my experience in store. I came back because the coffee is great but some of these younger folks have no social skills. I have to ask for napkins. What irks me the most is when they just hand me my coffee, no hello or thank you. They lack basic etiquette. Well Trish is a lovely genuine person it’s good ol manners. She wasn’t just kind as in a work customer service and need to be, but she went above the standard. I really appreciated her service and hope she gets a raise. Thank you Trish! We also spoke to the manager to let them know how pleased we were.“
“Always wanted the starbucks around the block from my house so whenever i go to work early i could just grab n go. The staff is great friendly and super quick, you don’t have to wait in line for minutes n you be out your way. I hope your experience turns out even better than mine, enjoy!!!“
“This place gets it right on that caramel drizzle, when I say extra they givee extra, not like all the others 😭 i live by downtown location and when i get the chance i will make that drive because they satisfy that craving, thank you thank you thank you, they don't makem like yall no more.🤞🏼 they also are very kind when requesting and not meh. 🙌🏼“
“Nice place to come have a cup of tea or coffee the atmosphere is very good the place is very clean and the service is great and our server was awesome. Shoah has a great personality very courteous, and caring by asking you how your day is going. Yes we will be back here again thank you Shoah for making our visit enjoyable.“
“I’ve always enjoyed this location for its openness, cleanliness and convenience but I’m really here to comment a huge THANK YOU to the barista that took 2 seconds to write a kind note on my drink. There’s no way they could’ve known whats going on in my head today but I needed to read that hand-written note more than I even knew. The world really needs more kindness and light to drown out the hate and darkness, so again, thank you.
Oh also, the matcha w the non-dairy sweet cream & Blackberry Sage Refresher are delicious😮💨🙌🏻“