Starbucks in San Francisco

“The team at Portola Starbucks are a gem! I walked in and was blown away by the beautiful lobby. I found out later that it was renovated recently with an uplift, and you can really see it! The partners here are really awesome and you can really feel and see the community they create here. Way to go!“

“We had our first cold brew here, and it did not disappoint. I’ve had several cold brews since, and none have come close to this one. The coffee was smooth, refreshing, and an excellent way to start the day. The Presidio location is fantastic, with a relaxed atmosphere and a lovely setting to sit and enjoy your drink. A great spot to recharge, not far from the Yoda Fountain.“

“That service has improved tremendous. Some days they have a dedicated person clean. With the change in the Starbucks Model,
When possibly bring Duhn to your camp.
Now they have someone checking in for people who have Mobile orders .
If you are a regular, they call you by your name.
Give her, napkins, and Dreams thinking are almost always. Filled.“

“My best matcha Latte ever … and best Starbucks employee Dani 💗👏👏👏
… Good news Brian Niccol! Let me introduce you to a model Starbucks employee who creates organic reviews and makes customers with little time, stop to give you wonderful feedback! Dani .. your barista at the Starbucks branch at 1700 Owens Street, San Francisco. She is wonderful not only for the quality of her impeccable matcha latte, but for the wonderful warmth and quality of Dani's customer service! Hey Starbucks team! You should use this girl as a model of leadership and example! Don't let her beauty and friendliness distract you, Dani is young, but her leadership stands out, she knows how to manage with kidness and above all excellence her brilliant work. After seeing her work with other customers, with speed and great communication and observing how she interacts in synchrony of efficiency and cordiality, this girl deserves a promotion! And Starbucks, a round of applause for hiring such a distinguished employee.“

“Nice Starbucks with fast friendly service. Clean bathroom. No vagrants living in or around the restaurant. Coffee was good and pastry was fresh. Curbside pay parking nearby. You can usually find a space if you circle at least once. Only Starbucks in the area with parking near.“

“I was really tired so I felt like getting a Frappuccino on my way home. The gal who helped me was very sweet. My only gripe with any Starbucks anywhere for that matter is they charge extra for almond milk and they charge extra for the chocolate chips that go in the Java chip. They started using cookie crumbs and I don’t like cookie crumbs.
Other than the nickel-and-diming, a Frappuccino is a wonderful drink when it’s warm.
Oh— and they stopped using sugar-free chocolate. If someone wants to avoid sugar, Starbucks is not the place to do that if one also likes chocolate and isn’t really a coffee drinker. (I think Peet’s has sugar-free chocolate.)“

“I absolutely LOVE this Starbucks! Every time I walk through the door, it feels like I'm walking into family. I'm always greeted by my name, and that alone says so much about the amazing customer service here. The entire team is friendly, welcoming, and full of positive energy, but let me tell you, the morning crew is a WHOLE ASS VIBE! 😂❤

They bring the laughs, the smiles, and the good energy every single morning. It's not just about grabbing coffee here—it's the atmosphere, the genuine connections, and the way they make you feel appreciated. You can tell this team really enjoys what they do, and it shows!

Great customer service is one thing, but making your customers feel like family is something special. This team deserves their flowers!** 🌸☕❤ Keep doing what y'all do because you truly make people's mornings better“

“usually don’t write reviews but shoutout cameron! sweetest barista ever! walked in doing a busy time, but he still welcomed me in. his smile and kindness can cure anything.

of course, coffee was made quickly and tasted delicious too.“

“My latte with marshmallow cold foam was made right and my whole order was correct. This is a very busy spot surrounded by hospitals and medical offices so maybe give the employees a break, they already work for an evil corporation they don’t need to hear it from customers too. Let’s give people grace and maybe that one star dude can learn to make his own matcha at home 😒“

“Always a cozy spot to relax with a great cup of coffee! The baristas are super friendly and quick, making it a perfect place to grab my morning pick-me-up. Love their seasonal drinks as well; they've got something new to try every time!“

“My 5 stars are really for the staff at this location. They’re friendly, hardworking, and work really well together. The store itself is also spacious, has a nice layout, and a really good atmosphere. Starbucks is Starbucks, but the people and the vibe here make this location stand out.“

“Whether there’s a line or not, it moves with admirable haste—making this location my quintessential Starbucks spot. Situated in Fox Plaza, it lends itself to being a right proper place for one's palate to peruse the brewing palette.“

“At first glance, this is a really cozy Starbucks, with a simple but cool interior. The staff are friendly and welcoming. However, this place is also a bit of a hotspot for the homeless. While we were sitting there, almost more homeless people came in asking for water than customers came in. For this reason, the toilets were also not very nice, as they were used for other than toilet visits.“

“I came here on a hot day, I was in the area where I was in need of a refresher to cool me down. Upon arrival, the interior was dim and the air conditioning was on which felt so good. I was greeted by their very welcoming, well trained and understanding staffs which made my visit a satisfying and memorable one. The shop itself was very clean for a Starbucks. They offer many kinds of coffee, lattes, refreshing drinks, Frappuccinos, snacks, sandwiches, pastries and much more to choose from. All the drinks are made to order which is always a plus for me, because I do not mind the wait since I am a very patient person. I would have to say having a Starbucks here is a win, because it is on a Main Street and it is always someone’s craving. I highly recommend this place to all coffee enthusiasts, if you are in need of a quick bite, or to anyone looking for a laid back place to hangout at or to get some work done. I definitely will be back to tryout the other delicious/refreshing options they have to offer.“

“A courteous and caring staff that cares about the quality of the Starbucks product and the relationship with their local clientele. Usually I order a Venti White Chocolate Mocha. This time, the barista team sold me on the reintroduced Pumpkin Spiced Latte. Yum! I now have a new favorite drink when I return to the corner of Fremont and Folsom.“

“I've depended on Starbuck's since I moved to San Francisco during 2001, and enjoy their fast service and range of drinks and upfront politeness with earnest customers.☕ Starbuck's has closed certain restaurants in San Francisco only to open newer ones in other locations.🙋“

“AVOID MOBILE ORDER OR ORDER 30-35 MIN IN ADVANCE!

My 5-star review is purely for the amazing baristas and employees who are super dedicated and make delicious beverages and food for everybody. I imagine they are not the ones handling mobile order de-prioritization algorithm. The beverages here are the best and no wonder they're always crowded!

Sorry for the caps in my review upfront, what’s the point of a mobile app if you need to order 1 day in advance? Exaggerating a bit but it should not take 25+ min for a latte that you order via mobile. It gets constantly deprioritized based on some dumb algorithm to where ordering via app seems nonsensical.“

“Today was my first time in this Starbucks and I must say I was quite impressed. The place had a real calm vibe to isic wasn't to loud and it was very relaxing. The staff here were super friendly and the service was quick. I had a great experience at this Starbucks and if I am in this neighborhood again I will definitely come back here.“

“In general, Starbucks is really good. Well, coffee is. I mean, it's a bean, you add hot water and you filter. Dora the explorer, or coffee 101. How about a round of applause for the baristas and Jason Bourne Janitors here at CSUDH! GO BREWERS!“

“Of course it was five stars it's a Starbucks. They're all alone. Although this one is in a grocery store. That's okay. Google maps had a little trouble telling me exactly where it is though because it said I had a ride then I looked there and I didn't see it but I didn't see a Starbucks and I'll figure it out maybe I better go check out Safeway and see if there's a Starbucks there there and sure enough there it was.“

“If you are an upper manager and monitoring the reviews, you need to know that the current crew are working very hard and this branch is located in a very desirable location, so they need help. They are understaffed and running and can’t get the orders done on time because of the high volume. You need to send them more trained crew here.“

“I ordered my drink wrong from ice to hot, and asked the lady for ice. She asked if it was too hot and I told her I ordered wrong. She was super nice and told me it won’t taste good if just adding ice in it so she remade me a new one. The nicest Starbucks store I been to, and it was my birthday, first time hearing happy birthday from a Starbucks employee“

“This was a perfect example of Howard Schultz's community cafe. Great to see the morning crowd pop-in and out w/their morning caffeine. The Barista crew was welcoming and expedient with my order as well as with other's. he cafe environment was physically small, yet cozy and comforting to my needs. One of the better SBs that I've had the pleasure to visit and hope to frequent in the near future.“

“I visited the Starbucks Coffee Company in May 2024 in San Francisco - Union Square, CA. All the foods and drinks are excellent in a luxury city. This is next to Geary Street in San Francisco - Union Square. All the services were excellent as well as the atmosphere. My favorite coffee was Caramel Crunch coffee that feels like the mood and happiness. This place is popular and rich.“

“There is no drive through at this location - I called to check because Google seems to think there is. How great was it - in 2026 - to be able to call a store and get an actual person who was super helpful and friendly. Thank you! 5 stars for not using AI for this (and the friendly phone - answerer!)“

“I usually don't go to the Starbucks inside Target, but this location is exceptionally clean and spacious. Barista Hannah was so kind to remake our drink when I mentioned it wasn't to my liking; she had a wonderful attitude and ensured the second drink met our expectations. Thank you, Hannah!“

“It’s Starbucks what can I say. Unfortunately they can’t hold on to good employees because the cost of living in this area is so high. As soon as I get to know a barista well enough for them to do my drink right they move on. Due to a constant turnover of staff I ranked them 4⭐️and that was generous.“

“George, thank you so much for your incredible service and dedication. I'm a complicated order when I order a latte and you did not flinch. -just got my decaf single 1/2 shot, extra foamy with banana cream top and it is AMAZING. Thank you!“

“I was there back in 2022. It was early in the morning, everything was closed. My phone almost dead, no maps no nothing in that city, I stumbled upon this Starbucks on King st. And I had a pleasure of meeting one of the sweetest souls ever. I do not remember the name of the barista, unfortunately. I was genuinely amazed by their vibes and just had this sudden urge to give them a compliment, and I did. And I thought nothing much of it. But then when I took my card out to pay for the hot chocolate they said “It’s on me”. I did not expect it, and It was one of the sweetest memory of that whole trip. They were the first person i interacted with in San Francisco, and it definitely gave a great start to the trip. Whoever you were, I want you to know that I remember you, and I told every single one of my friends about how kind you were to me. Thank you for the sweet memory.“

“Gotta love the 6$ drink and pastry combo. The staff made an effort to understand my order, albeit a bit complex. I didn’t want coffee or matcha or iced tea. I wanted to try something from their warm tea line. They offered to steam the milk which nobody does for me. They asked relevant questions and prepared a calm drink in a world filled with chaos. The pastry and warm beverage made for a delightful in store experience which is what I imagine the brand conceptualized when opening the first in store Starbucks at the Mollie Stones in Pacific Heights. I wasn’t at the Mollie Stones in Pacific Heights, I was at the Safeway in Potrero Center, but throughout my shopping experience in this chaotic world I felt like I was at the very least a little fancy and I think that had to do a lot with the service and brand recognition.“

“I usually go to Starbucks on 24th Street. Food and Coffee are reasonably priced. Service is good and there’s always a place to sit and enjoy. I usually have their protein container of cheese, fruits and crackers with a cup of their Coffee.“

“Employees were awesome! I ordered a banana bread latte, hot, it was awesome. When I'm in San Francisco this is the store I visit. Always a fantastic experience. The store was quite busy and the ladies had it handled, keep up the great work!“

“This is the best Starbucks crew I've ever come across.. they pay attention to detail.. very customer friendly... I can't say enough about how good they are.. Starbucks should be proud to have these well trained baristas.. (it is inside of a Safeway so they take food stamps)“

“I work here. We try our best for the nonstop lines that we get all day. We don't receive tips like normal Starbucks so it kinda wears down on our energy. So if you come in with a positive attitude and remember to say thank u it really makes our day. We don't ask for much but patience and gratitude. Oh and try not to stare to hard at us when we make your drinks lol it makes us feel like we're zoo animals. Thank u guys ♥️“

“STARBUCKS☕
Amy is BEST👌 She deserves FIVE⭐Ratings for her good behavior & positive attitude. She's very professional in her work and attend all the customers very kindly.🌈🌈🌈“

“So upset SFO doesn't tell you this Starbucks is OUTSIDE OF THE TERMINAL. I completely wasted my money because I didn't have time to go through TSA again on my connection flight. I also couldn't call. I got a busy signal over and over. What a disappointment.“

“I wanted to take a moment and give a big shout out to Gaby. They were out of muffins one day, I came back the next morning and she said “we’ve got your blueberry muffin today!!” She remembered me from the day before. This is exemplary customer service. Thank you so much, Gaby!!“

“Not much to say, other than if you want a quick bite and coffee, this Starbucks was surprisingly fast! Right in the middle of the international arrival terminal, baristas had a pep to their step and they had a good number to support large volume of orders, thanks for a pleasant experience Starbucks at the airport!“