4.2
Good
836 Reviews
Crown Plaza Hotel, 1201 Riverplace Boulevard, Jacksonville
“I had a very enjoyable evening, and overall, the dining experience was excellent. The food, service, atmosphere, and table presentation were all what I would expect from Ruth’s Chris. The only reason I’m giving this location four stars rather than five is the apparent lack of enforcement of the restaurant’s dress code. There is a dress code posted at the hostess stand, yet throughout the evening I noticed guests wearing shorts, hoodies, sagging pants, athletic shoes, flip-flops, and club attire. Having dined at other Ruth’s Chris locations, I was surprised by how relaxed the standards seemed to be here. Part of what makes dining at Ruth’s Chris special is the elevated atmosphere, and I believe enforcing the stated dress code helps preserve that experience. When spending roughly $300+ on dinner in a setting with fine linens, a full table setting, and premium service, I expect the surrounding atmosphere to reflect that same level of quality. I thoroughly enjoyed my evening, but more consistent dress code enforcement would have made the experience feel much more aligned with the Ruth’s Chris brand.”