Customers` Favorites
“This is the first time in a very long time I’ve had exceptional service at this subway. The staff was friendly, my sandwich looks great, and they just all around looked like they loved their jobs which is so refreshing to see at this location. The man making my sandwich was dancing and singing and just made the environment friendlier than I’ve ever experienced. Not sure if it’s helpful, but one man was bald and one had locs, they both were very friendly. This experience gave me hope in this location again :)“
Customers` Favorites
“Great sandwiches! The PB brownies are delicious. 🤤“
Customers` Favorites
“good atmosphere, amazing staff, and top notch subs way better then any other sub shop around hands down.“
Customers` Favorites
“First time in quite awhile I stopped in the other day and grabbed a #11 with everything. The best hoagie I’ve enjoyed in a long time!
My last visit a year and a half back, I had the same variety of sandwich. Dry bread and the fixings were off. About wrote this place off. Glad I gave them another go. Keep doing what you’re doing, folks. It’s delish stuff!“
Customers` Favorites
“We have gone to McAllister‘s deli many times over the years and over the past few years, the portion sizes had been decreasing. This last time, they were greatly improved, much to my approval! Throughout our visits, the food has been high-quality and hopefully things are back to moving in the right direction.“
Customers` Favorites
“I have eaten an unreasonable amount of Subway in my lifetime. I’m basically a self-appointed Subway sandwich critic. And let me tell you, this location? Elite. Out of all the Subway sandwiches I’ve had in my life (and trust me, there have been MANY), this location is hands down the best. The bread is always so fresh and soft, they put the perfect ratio of topping on every time. And as if it couldn't get any better the staff are some of the most friendly people you will meet. Most of the time they remember my entire sandwich order and it's evident that the staff truly care about the important art of the Subway sandwich as much as i do. 8th wonder of the world is the Merle Hay Johnston subway.“
Customers` Favorites
“Delicious food, friendly staff, & very clean restaurant!“
Customers` Favorites
“They were exactly what my family and I were looking for. We each ordered 4 different sandwiches 10' and 18' and we were not disappointed. Highly recommended and will gladly return.“
Customers` Favorites
“Very nice and very nicely MOPPED floors 😁. Very handsome young man working there I believe he went by the name Drewann or Andrew 🧐 not quite sure. He was really polite and I would LOVE to see him again 🥰. Hopefully he’s on the menu next time I go 😘.“
Customers` Favorites
“Like others have shared, the banh mi is great, with crispy bread, crunchy vegetables, and a great value (5$ per sandwich as of March 2026). Parking is limited, and it may be hard to back out of if the street is busy. This is one of the good hole in the wall places that is worth supporting!“
Customers` Favorites
“sandwich was amazing and a little wait time for fresh sandwich“
Customers` Favorites
“Love their bread and sandwich dressings but then there’s the rich soups and cookies. Never disappointed 🤤🥪“
Customers` Favorites
“Awesome food, awesome service“
Customers` Favorites
“Honesty, great food for the most part. Atmosphere inside was really nice. I’ve done pick up as well and that is fairly smooth too. Only complaints are they give you an optional tipping screen when paying, when they don’t really offer any courtesy acts once they’ve given you your food both for dining in and for pick up. Also they jack up the price on tea, lemonades and certain sides, and I have to say the fruit cup is not worth the price jump. But their sandwiches are great, service is fast, and overall not bad if you just get a water and chips for your drink and side.“
Customers` Favorites
“The subs are out of this world! I like my going to good causes.“
“DoorDashed messed up my order, and Nick L’s too. He dropped off Nicks order and gave me a terrible time about rectifying the issue. I went through DoorDash for a replacement order. When my order arrives, not only was it correct, fresh and exact what I wanted but they gave me a FREE cookie (my favorite) to make up for the Dasher’s mistake. This act of kindness makes a difference in people’s days. Thank you!
Happy Thanks Guving!
PS idk what the sub crunch is but sprinkle sprinkle!“
Customers` Favorites
“Still one of my fave sammich places around town. #13 Italian “Mike’s Way”. Not pictured, #4, 7 and 11. All excellent, service was friendly and nice. Wish they had arrows, truth be told, as it’s confusing where to walk and stand but oh well. Makes for a fun maze to figure out 😬 LOVE their brewed iced tea but mostly just a good, simple deli sandwich that isn’t $20. 🤷🏻♀️ — at Jersey Mike's Subs (12851 University Ave.,Ste. 200,Clive,IA).“
Customers` Favorites
“Absolutely great experience I had today! The service I received from Sami was exceptional! She was very friendly and knowledgeable about the food ! I’m a firm believer she made my food with love ! The store was very clean also! I will definitely be returning to this location“
Customers` Favorites
“The people that are working today at 6:19pm 09/11/2025 I want to thank you for serving me my number 9 Mike's way with extra onions. Your smiles were nice and warm your service was nice! Thank you guys and gal's work here!! We need more people like the team working here!!“
Customers` Favorites
“I had an absolutely fantastic experience at Subway today! The staff were friendly, professional, and made my sandwich exactly the way I like it. Everything was fresh — the bread was warm, the veggies were crisp, and the meat was perfectly portioned.
The restaurant was clean and inviting, and they prepared my order quickly even though it was busy. You can tell they take pride in what they do.
Big thanks to the team for great customer service and delicious food. I’ll definitely be coming back again soon! Highly recommend this Subway location to anyone looking for quality and a friendly atmosphere.“
Customers` Favorites
“Sandwich tasted fresh, delicious, clean! Good atmosphere, friendly stuff 🦋💕“
Customers` Favorites
“Stopped by Firehouse Subs and ordered the Roasted Turkey sandwich, and it was amazing! 🥪🔥 The turkey was fresh and flavorful, the bread was perfectly toasted, and everything tasted really well put together. You can definitely tell they care about the quality of their food.
But honestly, the staff was the cherry on top! They were welcoming, friendly, and made the whole experience even better. Great food and great service — I’ll definitely be coming back! 😊“
Customers` Favorites
“Chicken California the best!“
Customers` Favorites
“Wanted to wait until I visited this new location at least four times before giving an honest review. Well, after four visits are not completed, I will say that the staff and owner of this place are doing things the right way! I used to be a subway and Jimmy Johns customer, but after visiting this location multiple times, I am now a Jersey Mike's customer. The owner is really outgoing and easy to talk to, making things more relaxing once the order is being processed. The staff that prepares the food are friendly also, and they aim to please as much as possible (within reason). The sandwiches are built with care, not sloppily put together like other establishments I have visited. The facility is clean, and safety making the sandwiches is always practiced. They are also very efficient getting the order processed in a timely manner. For the near future, this will be my "To-go" place for fast food. Thank you!“
Customers` Favorites
“The best subs outside the East Coast !!! 2nd to none.“
Customers` Favorites
“I recently visited this Subway for lunch and was genuinely impressed by the positive change in atmosphere. Under the new ownership, you can really feel the difference: the owner actually works side by side with the staff, and it creates a genuinely welcoming and friendly vibe. The team seems happier and more invested, and the quality of the food definitely reflects that. It’s a small change that makes a big difference. Highly recommend stopping by if you want a sandwich made with a little extra care!“
Customers` Favorites
“The Ankeny location for sure.. made my day better from a HORRIBLE EXPERIENCE at the East University Ave Location... LOVE THE ANKENY LOCATION ❤❤❤ THANK YOU SOOOO MUCH.“
Customers` Favorites
“The food here is great but if you order online and try to change the cheese, they remove it altogether. I’ve tried multiple times and even put it in the comments and still, my sandwich comes with no cheese at all. Just a heads up. Love the food here though.“
Customers` Favorites
“Newer, nice and clean store across from Ankeny Centennial high school. Stopped in to feed everyone after a choir concert. No problems along with good sandwiches makes for a pleasant experience. Would say it's worth a shot for a quick and good meal .“
Customers` Favorites
Customers` Favorites
“Food good, staff is nice not too much lines, highly say with there fast workers it's good food to go or stay, love how they make my sandwich which I can include onions yum!
Vegetarian options: They got any choice which you can reject the meats on some, highly love but but they also have all mixs so I'd say to try this!
Kid-friendliness: Very much loved the space, and plenty of room for kids to roam and to keep eyes on, very warm on cold days and very cool on hot, I say go for it!
Wheelchair accessibility: Yes plenty of room and very much safe for use, though the doors are nit the staff will often help and the smiles show such human passion!“
Customers` Favorites
“There was a sign for where you could order your meals but it wasn’t very visible so we had gotten in line for adding the ingredients and making the sandwiches (which we thought was the start of the line) but then had to go back to the front to order. Very crowded don’t recommend going during the weekend especially lunch hours. Their internet was down so they could only do charges up to 25 dollars one at a time. The kimchi Philly was delicious. The associate who made our sandwiches and took payment was helpful and efficient“
Customers` Favorites
“There was a sign for where you could order your meals but it wasn’t very visible so we had gotten in line for adding the ingredients and making the sandwiches (which we thought was the start of the line) but then had to go back to the front to order. Very crowded don’t recommend going during the weekend especially lunch hours. Their internet was down so they could only do charges up to 25 dollars one at a time. The kimchi Philly was delicious. The associate who made our sandwiches and took payment was helpful and efficient“
Customers` Favorites
“Walked in and had Santa come in and visit from his adventures at the book store next door. He welcomed me and as the store sandwich specialist made the two sandwiches I ordered. We had great conversation and everything I wanted they had and even got a discount for being nice to Santa. Maybe I will be on the nice list this year!!“
Customers` Favorites
“Kevin was fantastic tonight but he was the only staff who was working. I am not sure what happened but a staff member should never be alone especially during a rush. Kevin was quick paced and kind as he got everyones orders made. Jimmy Johns this is unacceptable. Other locations should jump in to help and send team members as customers were waiting over 30 minutes for their orders. The low stars are not due to Kevin as he was great. They are due to leaving a staff member alone without proper help.“
Customers` Favorites
“The crew working this morning was interrupted by me needing a sandwich communication was perfect I was fine with waiting while they got a huge order started. Once they got me going I always get the number one and ask for mayo but they always douse my sandwich in mayo this crew even took the time to spread out my guacamole. Someone who does hvac service work I appreciate the attention to detail everyone working this morning is outstanding at there job and deserve more then %15 which was all I could offer at this moment I appreciate your time“
Customers` Favorites
“I absolutely love this subway!!!! it’s always clean, and I absolutely enjoy the wonderful Daniela who always crafts my sandwich. Absolutely love her, and her adorable smile. Never had such great service in my entire life from an adolescent. If you ever go there and she’s making your sandwich make sure to tip her good!! she does fine work in that subway.“
“The sun is setting, the drive is short and you want a sandwich that is easy to navigate as you complete your end of the day activities then stop in at Jimmy John’s on 8th in West Des Moines. The staff have the professional looks, clean environment and are customer forward to prepare your sandwich with attention to detail. The toasted Chicken Ranch Sandwich is totally delicious. Grab it and go!“
Customers` Favorites
“Exceptionally rude.. Bill? The sandwich maker/“manager” was smoking upon arrival.. we ordered 4 foot- longs, all of which are wrong.. not toasted, missing condiments.. asked for managers info, “Bill” said he was the manager.. I then proceeded to ask for his last name, with a rude response, “Google it,” per Bill, “the manager.”Every sandwich is wrong, called and asked for further help, “Bill” hung up on us..Do better, Subway.. Hire appropriate managers and capable employees.Photo of our “Toasted” sandwich.. clearly NOT toasted.“
Customers` Favorites
“I've been frequenting this Subway more often these days. This is one of my Go-To Subways.
I have tried Subways at quite a few places in Des Moines.
And, I can say - by far - this is the bets of the lot - both in terms of service and quality of food.
The staff is amazing. All of them do a wonderful job.
Rohin (or Arun) - He has been the one who takes care of my order most of the times. Very nice person, humble, with a great attitude, great listener and customer focused.
Jen - She is an amazing woman. Pleasant attitude, very attentive.
Rocky - He is another wonderful staff. Great service and nice friendly attitude.
Being a vegetarian, my options are limited. But, the staff makes sure that their hands are clean and washed and they take proper care of my dietary needs.
And, Rajesh - he is the owner and manages this outlet quite well.
Friendly attentive
All the staff members are very attentive to your choice of options and they ensure that you get the best sandwich.
The interior is clean all the time. The Bread and cookies are always fresh.
I have never been disappointed here.
Overall, Amazing Customer Service !“
“Great Subway location!! It has charging stations, the facility is clean. The employee's are friendly. The reason for not a 5 star is upon request for a plastic knife to cut up my tomatoes I was informed they had none. Then I requested a knife so I could do it myself they said they couldn't let me use a knife (which I totally understand) then I asked if they could just cut it for me. I had not opened the salad or anything yet. I was told they don't do chopped salads anymore. Ok cool lol. So moral of the story if you want your tomatoes cut up on your salad ask while they are preparing your food. I would like to re-itterate no employee was rude or disrespectful. Very pleasant staff!“
Customers` Favorites
“Hailey demonstrated exceptional professionalism and courtesy throughout our interaction. She provided valuable assistance in navigating a complex order, ensuring a seamless and satisfactory experience. I will undoubtedly return to this establishment due to the outstanding service provided by Hailey. This location stands out as the finest in the region, offering unparalleled customer service.“
Customers` Favorites
“We come to this Subway often because they actually know how to make a veggie sandwich. At a lot of other locations, if you don't get meat, they barely put any toppings on it and you end up with a flat sandwich. This location is different—they actually make a filling veggie sub, which is hard to find!
It’s great to find a spot that doesn't skimp on the ingredients. Also, this is one of the only Subways around that consistently accepts the good coupons, so the value is excellent. If you want a sandwich that’s actually worth the price, this is the best location to hit.“
“I’ve purchased several items on the menu since this location opened in Norwalk and the folks here have consistently done a wonderful job, in my experience. Both food (fresh, neatly prepared/packaged) and service (timely, courteous) have been fantastic each visit. The manager should be proud of this team and the products and service provided. Thank you everyone!“
Customers` Favorites
“I stopped into the Quiznos in Urbandale and was pleasantly surprised by how smooth and enjoyable the whole visit was. The moment I walked in, the place felt welcoming — bright, clean, and comfortable without being crowded or noisy. It had that “well taken care of” vibe that instantly puts you at ease.
The staff really stood out. Everyone I interacted with was friendly, upbeat, and impressively quick without making the experience feel rushed. You can tell they take pride in what they do, and it makes a difference. It’s refreshing to see a team that works efficiently while still being warm and attentive.
And of course, the food was the highlight. I ordered a steak sub, and it was absolutely delicious — hot, flavorful, and made exactly the way I wanted. Everything tasted fresh and well‑prepared. Overall, this location delivered a great experience from start to finish, and I’ll definitely be coming back the next time I’m in the area.“
“just finished my sandwich, on the road from WI to NE and this place was a perfect stopping point. inside was nice and clean and we got our sandwiches super fast. i was pleasantly surprised with how good my sandwich was, normally when i get jimmie johns it’s pretty gross but i liked this one!“
Customers` Favorites
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“The rumors are true.. the food is too tasty to pass up.. I have recommended this place countless times already“