Wendy's in Indianapolis

“I've gone here every morning for an entire year, lol everything has been absolutely fine there are especially two employees that stand out in my mind who are friendly and smile, one being a man, one being a woman but I don't know names so I'm not able to recognize them. I'm sorry. Wish I could help more with that considering they are such wonderful people! I'm going to find out Monday how I can recognize them to show my appreciation of their kindness & gifts of custom service they have. I don't know if I should say about one thing that kinda aggravated me. I could be wrong, so let me start there. Maybe someone could let me know how it works. So I went in Thursday I ordered a large chocolate frosty with the number one and the meal small. So that just means pototo wedges were small, drink was large. Anyway I got home and the food was wrong. So I didn't call since I rarely run into this I figured I could take my receipt in the next day seeing I go in everyday and have it replaced. Nope, I was told very firmly that next time to call or she's not going to do it. She replaced the breakfast sandwich and then had me pay her for the small potato wedges and large frosty separate.? Idk how it's supposed to work, I figured she would fix the entire meal since the entire meal was in my mind considered ruined. Lol I have no clue though. Does anyone know!? And what's a girl gotta do to get a frosty from these other Wendy's in GREENWOOD AND INDIANAPOLIS JEEEEZ GOT ME DRIVING ALL OVER GODS GREEN EARTH 🌎 IT'S FOR SURE MY BIGGEST AND REALLY ONLY COMPLAINT! THE REST OF THE FOOD IS FRESH SO THANK YOU.“

“The food was great, but the drive-thru employee was not pleasant. If you hate your job, don't let that carry over in your voice to customers. Bad vibes just make everyone else's day bad. I was also not told of the wait prior to paying, which is the company's sneaky way of getting you to pay first prior to bad news.“

“A Truly Excellent Experience at Wendy's
My recent visit to Wendy's was an absolute pleasure, leaving me thoroughly impressed on all fronts. From the moment I walked in, it was clear this location prioritizes customer satisfaction and quality.
The staff were simply fantastic – genuinely friendly and remarkably attentive. They greeted me with warmth and were quick to ensure my order was taken accurately and efficiently. Their positive attitudes made for a very welcoming atmosphere.
Speaking of the order, the food was absolutely perfect: correct, hot, and delicious. It's a real treat to get exactly what you asked for, prepared to a high standard, in a fast-food setting.
Beyond the food and service, the cleanliness of the establishment truly stood out. The bathrooms were spotless, the lobby was tidy and inviting, and the dining room was well-maintained. This attention to detail significantly enhanced the overall experience.
All in all, this Wendy's delivered on every promise. With great staff, accurate and hot food, and a clean environment, I would happily go again and highly recommend it to anyone looking for a reliable and enjoyable fast-food meal.“

“The 5 stars only goes for the employee Derek. He was the only One taking anybody’s orders and making the orders. I heard other people that I did not see them nor did I see them help him. He is an incredible worker and tried his hardest to do all of it by himself. Been here about 20 mins and just now seen the manager. But yet instead of helping she wants him to make drive thru food as well. poor leadership“

“I didn't go inside but this was located in a nice little quiet area. I needed a treat so I was going for ice cream and they do ice cream well. The first thing I noticed in the drive through were the flavored lemonades for summer along with the taco salad. Both sounded amazing! Watermelon lemonade.. mmm -but- I was there to get my ice cream fix. Lol

I hadn't been to a Wendy's in awhile but this one had some frosty fusions (icee cream mix-ins..) cookie dough, caramel crunch and Oreo brownie. I really wanted the cookie dough because that's my go-to but, the lady said it wasn't their best seller (probably being new on the menu). I choose the Oreo brownie with vanilla ice cream. Oh my, it was soo good! It had the right amount of chocolate/fudge to ice cream. It was rich and indulgent and satisfied my craving. Definitely, something I needed and enjoyed especially since there isn't a Wendy's by me anymore... I missed it! (I was here for work visiting from out of state)“

“West Washington St:
Closed For Renovation. A Current Wendy's Manager That Has Already Been Successful At Turning Around A Different Location Will Open This Back Up Near June/July 2025.
Look Forward To Customer Friendly Service & Hot Food.“

““ I see you working hard, wanna let you know I’m proud, wanna let you know I admire what you do” 😂 no but this was fire! I stopped eating Wendy’s because they kept re-frying my nuggets and they would be soo disgusting and greasy. But they did their big one. Service was good ( receipt host said #3151) cookie, drink, nuggets everything was fresh. Fries were medium warm but still good. I appreciated this meal.“

“I came here 08/30/25 around 1:45pm…
BEST service I have seen anywhere in a long time. From being greated at the door to taking our order, receiving our order, while eating and leaving no complaints. EVERY last person had such great customer service. Yes it’s fast food so seeing this today definitely stood out to me. Hands down best Wendy’s/ Fastfood place to go to!! Thank you“

“Store 1840 has had exceptional service! Especially from Tamara just this morning! She was so kind & accommodating after my card wasn’t working in the drive through. She had such a big heart & paid for my food after what I felt like was an embarrassing moment, & all she told me was to “pay it forward”. She’s an angel & I know she will continue to be just as blessed as she is highly favored. Thankyou again Tamara! ❤️🙏🏾“

“I want to open with this:

Whoever was cooking on November 10th around 7 p.m. deserves a raise. In fact, the whole drive-through team had a good vibe.

Response time could be better; other than that, no complaints.

There's your compliment burgers.“

“There was a gentleman there yesterday (I forgot his name) who was working alone with no help. He was very kind to me and made me realize there’s definitely still good human beings on this Earth! He deserves a raise. His customer service skills are amazing! I felt so bad for him“

“Came into Wendy’s to order a meal as normal. Was greeted by Jennifer who was very pleasant very well customer service and I will return if you want to go to a Wendy’s with good customer service go to the one at 5250 East St., Indianapolis, IN“

“Beatrice and Xavier and the others whose names I can’t remember (sorry) were wonderful!! I was there a little before noon today and their hospitality and generosity were inspiring and brought some extra light into the day. I said a special prayer for them afterward for extra blessings. Thanks so much!!!“

“We were greatest with cordialality and the special order was prepared with the greatest care. My mother's emotional support dog, Peanut was allowed in the store and the staff was delighted to interact with her. The order was placed and received within in a reasonable time...about 5mins.“

“Recently the Wendy's in my neighborhood
(area of 56th & Georgetown) closed. It really caught me off guard. So I had to drive to the Wendy's at Trader's Point, 86th & Zionsville Rd. It bothers me the only two burger joint's in my neighbor is now Burger King and Mickey D's. At nearly age 70 it goes without saying I'm burnt-out on those two. Burger King can't come up with anything fresh or new. And Mickey D's is Mickey D's. My neighborhood is dying a slow, slow death. Subway is also still here, but the only thing new there is their never ending price increases. Mr. Gyro's on 38th street is still on 38th street, but as much as I love their food, their french fries have always been booty.“

“i really like harold my order got messed up and he fixed it right up and they even offered me free stuff to make my wait better i really appreciate it thank you guys for being so nice when i seemed a little irritated you guys are good people“

“I had the pleasure of going to Wendy the first time. I am came to this Wendy’s close to where I live. I have to say and point out the manager that was on shift that day Keshia. She was very professional, kind. My order was hot and well prepared and packaged. Throughout all this the thing that stood out to me most and made me want to do this review. Keshia was a true boss. What I mean by that she worked along with her staff encouraged them and was what I think a manger should be. She was not just standing there letting the team members do everything. She was hands on and run all over the where she was need. I give this restaurant a a 5 star rating and it was all due to Keisha I was very impressed!“

“Wendy's doesn't have much of a look to it overall, however the staff here usually go out of there way to make sure you're satisfied. The younger staff is very understanding despite having to deal with many orders and personalities all day.“

“Had a comfortable experience on my visit, 8/31/25. My order was hot nd prepared properly, as simple as it was, since I ordered only a baked potato. My followers kno but to those who don't I eat vegan. Also want to highlight the service provided to me by Cloe, who was genuinely helpful nd accommodating 2wards me. Highly appreciated.“